QUOTE(pokemon @ Mar 22 2012, 09:43 PM)
Assthrow is charging one time RM50 for those who add on Sport Package from 1st Apr and this amt will be refunded next year January. If you want to add on Sport Package, please do before 1st April.
I didn't subscribe to Sport Package as I am one of the few idiots who seldom watch daily sports events from BPL football, Golf, etc. However, I do go or stay in my sister's house to watch football World Cup (from 2nd round matches to final) and Olympics. I cannot possibly miss those.
I do remember that Astro completely telecast live for ALL events of the Beijing 2008 Summer Olympic Games from Opening to Closing Ceremony using many interactive channels. All subscribers to Sports Package could watch these Beijing Games channels
at NO extra charge !
I did not call Astro to enquire for clearer explanation. However, I do suspect that something is not right with Astro "Unmissable" promo to persuade people to subscribe to Sports Package and then "Add-On" EURO 2012 and London 2012 Olympic Games with one-time charge of RM 50.
Very fishy and maybe some trick to hook us to Sports Package. Look at my phone screenshots I took from HBO HD channel (pressed Red button on remote) ...
» Click to show Spoiler - click again to hide... «
This "Unmissable Offer" include these 2 coming live events in 2012... UEFA EURO 2012 and the London 2012 Olympic Games.
» Click to show Spoiler - click again to hide... «
From the above image, subscribers to Astro Sports Pack do NOT have to pay additional charge. Ok, good, which "seem" to be as usual like before. But only "free add-on" before 01-04-12 ? What ?
» Click to show Spoiler - click again to hide... «
Now this image above is where I cannot really understand, maybe I am too stupid. It stated that this promo ends on 31-Mar-2012 ! I feel something is NOT right here.
Question 1Ok, if I call and subscribe to Sports Pack before 01-04-12, that means I can watch all the sports channels AND including EURO 2012 and London 2012 Olympic Games ?? Extra "Add-On" charge of RM 50 will be refunded next year !
Question 2No, I did not call and waited till after promo ends on 31-03-12 and then subscribe to Sports Pack on 02-04-2012. Yea, I can watch all the usual sports channels ... BUT this does NOT include EURO 2012 and London 2012 Olympic Games ? I have to pay extra (RM 50 ?) to watch these 2 said events ? If this is true, I do feel CHEATED since Beijing 2008 Olympic Games was included "free" in Sports Pack !
Question 3What about those existing subscribers who already have Sports Pack, such as those who have this Pack already included in their SuperPack 3 ? Do existing Sport Pack subscribers need to "inform" Astro before 01-04-12 to watch these 2 events ? If they informed Astro before promo ends, then the "extra RM 50" charged will be refunded NEXT YEAR 2013 ?
What happens if any existing Sports Pack subscribers were ignorant and did not know about it until after the promo ends ? Even if such subscribers knew about the promo, maybe they did not bother to call or forgot to call or did not know that they must call Astro. Ok, if existing Sport Pack subscribers failed to contact Astro during promo period... then they will be charged RM 50 and cannot get a refund next year ?
What rubbish is Astro trying to do ? Too expensive to include in Sports Pack or want to suck subscribers for more fat profits ? Does it mean that Astro now says that the EURO 2012 and the London 2012 Olympic Games is "Add-On" and is NOT included in Sports Pack ?
Does it mean that people who already have Sports Pack must inform Astro before promo ends and if did not, then no RM 50 refund ?
What about those people who came in late as new Astro subscribers after 01-04-12 ? If anyone signed-in as new Astro subscriber on or after 01-04-12 and took the Sports Pack, did not know about it and found they cannot watch the 2 events... called Astro and was informed to pay extra RM 50 as "add-on" to Sports Pack (with no refund after promo period)... I can GUARANTEE that the unfortunate subscriber will SHOUT WHAT THE HELL ! And Astro may lose one more customer after the 1 year contract is over.
Of course I did not call Astro to seek clarification on this yet. But if I logically assumed corrrectly, then I can only say ..."This is ridiculous !"... for using very cunning and foxy method to try and "rob" subscribers of more money. I feel that Astro used vague and confusing tactics in their "Unmissable Promo" and maybe trying to fool us by not explaining clearly or in detail !
Can anyone in this forum please correct me if I am wrong anywhere or provide more clearer info ? Hehe... lazy to call Astro again... have called so many times in previous months lah.
This post has been edited by jamesleetech: Mar 23 2012, 12:13 AM