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 Peugeot Problems & After Sales Service, Any issues from current Peugeot owners?

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TScybermaster98
post Nov 8 2011, 02:03 PM, updated 15y ago

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I am interested in the newly launched Peugeot 508 Turbo. But what worries me is the after sales service by Nasim and build quality. So im asking all current Peugeot owners to give their views here. Ive been a Toyota user for the past 8 years and have had no issues with the car or the after sales service. So moving over to Peugeot will be a huge change for me.

Another thread on Peugeot:
http://forum.lowyat.net/topic/2080312/+160


This post has been edited by cybermaster98: Nov 8 2011, 02:04 PM
Boy96
post Nov 8 2011, 02:43 PM

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Depends la.. Mostly the probs that was on the 308 (same engine as 508) can be reduced if you dont always rev your car and keep the speed less than 150km/h

About the battery, not sure.. My dad's 308 CC battery kong'ed out just after 7 month but it was replaced under warranty
rcracer
post Nov 8 2011, 06:38 PM

?????
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no reply means ada lor
kahjye
post Nov 8 2011, 06:47 PM

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Rcz seems to be okay..
Boy96
post Nov 8 2011, 07:14 PM

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QUOTE(kahjye @ Nov 8 2011, 06:47 PM)
Rcz seems to be okay..
*
You dont push it too hard , right?
kahjye
post Nov 8 2011, 07:40 PM

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QUOTE(Boy96 @ Nov 8 2011, 07:14 PM)
You dont push it too hard , right?
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I never push any car to go over 130 lol...
TScybermaster98
post Nov 9 2011, 02:31 AM

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QUOTE(Boy96 @ Nov 8 2011, 02:43 PM)
Depends la.. Mostly the probs that was on the 308 (same engine as 508) can be reduced if you dont always rev your car and keep the speed less than 150km/h

About the battery, not sure.. My dad's 308 CC battery kong'ed out just after 7 month but it was replaced under warranty
Whats the problem with going fast and high revs?

Battery is not an issue since its an external component and doesnt cost much anyway.

nickfun
post Nov 9 2011, 12:27 PM

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go to the other forum and check out the problem they faced. honestly im driving a 308, i do encounter problems.

Naza did try to settle it for you (warranty still on) however maintaining a european car is much exp than japs.
Not the service maintainance, i mean the parts

There are some problems with certain owner's car so i cant says all cars..those common problem is a known problem and Naza will fix it.

I drive a toyota too and it does also have problem and i can says their service is good becos competition among SC. And now that PUG/VW is upcoming brands so they will also be competitive smile.gif

No matter you drive what cars..when it does give problem it means u need time off to send cars in SC sad.gif

This post has been edited by nickfun: Nov 9 2011, 12:28 PM
TScybermaster98
post Nov 9 2011, 12:30 PM

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QUOTE(nickfun @ Nov 9 2011, 12:27 PM)
go to the other forum and check out the problem they faced. honestly im driving a 308, i do encounter problems.

Naza did try to settle it for you (warranty still on) however maintaining a european car is much exp than japs.
Not the service maintainance, i mean the parts

There are some problems with certain owner's car so i cant says all cars..those common problem is a known problem and Naza will fix it.

I drive a toyota too and it does also have problem and i can says their service is good becos competition among SC. And now that PUG/VW is upcoming brands so they will also be competitive smile.gif

No matter you drive what cars..when it does give problem it means u need time off to send cars in SC sad.gif
*
What forums? Can you post some links?

What problems did you face? Please provide details. How old is your car?
nickfun
post Nov 9 2011, 05:00 PM

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QUOTE(cybermaster98 @ Nov 9 2011, 12:30 PM)
What forums? Can you post some links?

What problems did you face? Please provide details. How old is your car?
*
autoworld and also there is Peugeot club as well.
peugeotsportmalaysia.freeforums.org/index.php

Mine problem so far minor because its VTi and so far Naza entertaining me.
Solenoid problem, Battery, and some rattling parts.

However my warranty end soon as it is 2Y7M oledy so i need make sure im trouble free before it ends. smile.gif
Pogostik
post Nov 9 2011, 08:24 PM

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QUOTE(cybermaster98 @ Nov 9 2011, 12:30 PM)
What forums? Can you post some links?

What problems did you face? Please provide details. How old is your car?
*
Peugeot @Autoworld

Peugeot Sport Malaysia

I've been driving 308T for about 20 months now. Problems that I'd experienced so far:

1. Battery dead.
Roughly about 11 months after I got the car and 19K of mileage. Since the SC is quite far from where I live, I purchased another battery for about RM240. Then I went to the SC to claim the warranty for the battery. Didn't have any problem in claiming (the claimed battery is juicing my good-ol'-Wira right now biggrin.gif)

*2. Warped front disc brakes.
During claiming the battery at the SC, I told them the steering vibrates when I applied the brake at > 120KM/h. I asked them to check the disc brake. Upon checking, they found the discs have scratched/warped. They replaced it on the spot. And since it's still under warranty, I didn't have to pay for anything.

3. Leaking cooling coil.
Happened 2~3 months ago during the Ramadhan. Went to SC and was asked to leave the car for a few days to have the part replaced. It took them about 6 days (including *Friday and Nuzul Quran public holiday) to get it done. They have to wait for a couple of days for the part to arrive from KL since there's none at the SC. Still didn't pay anything since it's still under warranty.

So, yes, I'm quite satisfy with the after sales services given to me so far.

I have done all the services at KS Kemaman, Terengganu. So I can't comment on other SCs.

* The culprit was the brake pads. Somehow the stock brake pads, while provide good braking, literally ate the discs. Most of 308T owners changed the brake pads to protect the discs. For my case, I've replaced them with EBC Greenstuff after replacing the discs. It cost me around RM400 (not from SC).

** Friday is non-working day in Terengganu.
Boy96
post Nov 9 2011, 08:37 PM

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QUOTE(cybermaster98 @ Nov 9 2011, 02:31 AM)
Whats the problem with going fast and high revs?

Battery is not an issue since its an external component and doesnt cost much anyway.
*
Peeing engine.. U can see oil stains on the engine, but there is a permanent fix for this at SC...
2nd, Depollution System faulty.. But then, this can be solved by driving slowly and gently for the next 70KM
ICDeadPeople
post Nov 9 2011, 08:37 PM

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My 3008 recently shows engine fault error on trip computer. Sent it to sc, they didnt find anything wrong with it. Today my reverse sensor got problem too, cant detact.
But i never regret buying this car. Really enjoy driving it.
TScybermaster98
post Nov 10 2011, 07:59 AM

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QUOTE(Pogostik @ Nov 9 2011, 08:24 PM)
Peugeot @Autoworld

Peugeot Sport Malaysia

I've been driving 308T for about 20 months now. Problems that I'd experienced so far:

1. Battery dead.
Roughly about 11 months after I got the car and 19K of mileage. Since the SC is quite far from where I live, I purchased another battery for about RM240. Then I went to the SC to claim the warranty for the battery. Didn't have any problem in claiming (the claimed battery is juicing my good-ol'-Wira right now biggrin.gif)

*2. Warped front disc brakes.
During claiming the battery at the SC, I told them the steering vibrates when I applied the brake at > 120KM/h. I asked them to check the disc brake. Upon checking, they found the discs have scratched/warped. They replaced it on the spot. And since it's still under warranty, I didn't have to pay for anything.

3. Leaking cooling coil.
Happened 2~3 months ago during the Ramadhan. Went to SC and was asked to leave the car for a few days to have the part replaced. It took them about 6 days (including *Friday and Nuzul Quran public holiday) to get it done. They have to wait for a couple of days for the part to arrive from KL since there's none at the SC. Still didn't pay anything since it's still under warranty.

So, yes, I'm quite satisfy with the after sales services given to me so far.

I have done all the services at KS Kemaman, Terengganu. So I can't comment on other SCs.

* The culprit was the brake pads. Somehow the stock brake pads, while provide good braking, literally ate the discs. Most of 308T owners changed the brake pads to protect the discs. For my case, I've replaced them with EBC Greenstuff after replacing the discs. It cost me around RM400 (not from SC).

** Friday is non-working day in Terengganu.
Being replaced under warranty is alright but what concerns me is the high number of problems despite the car being new. What happens when problems develop later on after the warranty is over? Its on us.

Having the wrong pads installed is somehow a no brainer. How could any car manufacturer install brake pads which eat into the brake disks?? shocking.gif

In my Toyota, ive never had any issues with juddering or brake disks being worn despite my car being 8.5 yrs old.

Im starting to get worried already. cry.gif

TScybermaster98
post Nov 10 2011, 08:01 AM

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QUOTE(ICDeadPeople @ Nov 9 2011, 08:37 PM)
My 3008 recently shows engine fault error on trip computer. Sent it to sc, they didnt find anything wrong with it. Today my reverse sensor got problem too, cant detact.
But i never regret buying this car. Really enjoy driving it.
Hows the engine? Is it smooth? hows the fuel consumption?
Bliz
post Nov 10 2011, 08:42 AM

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QUOTE(cybermaster98 @ Nov 10 2011, 08:01 AM)
Hows the engine? Is it smooth? hows the fuel consumption?
*
Driven the 3008 and 308 before, the engine is really smooth and punchy..Don't expect good FC however, city driving is mostly around 11-12litre/100km
Pogostik
post Nov 10 2011, 10:39 AM

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QUOTE(cybermaster98 @ Nov 10 2011, 07:59 AM)
Being replaced under warranty is alright but what concerns me is the high number of problems despite the car being new. What happens when problems develop later on after the warranty is over? Its on us.

Having the wrong pads installed is somehow a no brainer. How could any car manufacturer install brake pads which eat into the brake disks??  shocking.gif

In my Toyota, ive never had any issues with juddering or brake disks being worn despite my car being 8.5 yrs old.

Im starting to get worried already.  cry.gif
*
I still remember when I drove my car to a workshop to replace the pads. The mechanic was kind of shock because the mileage is low and I want to replace the pads already. But when he saw the pads, he instantly realized why I want to do that.

Btw. IMHO, it's not the wrong pads because majority of us didn't have such problem (to my knowledge, at least). Maybe I and a few others didn't get so lucky. And it has been a while since last I heard the problem.

My advice for you is to read the Peugeot forum @Autoworld. I believe you could make up your whether to own a Pug or not after that smile.gif

On the Prince engine, yes, it's smooth and very eager to go. Now that it comes with 6AT, I bet it's smoother (my 308T comes with the dinosaur-age AL4).

The FC is quite bad when compare to other 1.6 litre engine. It's around 11+L/100KM. 12, if I managed to get myself stuck in traffic jams often. On highway, I could get as low as 7~8L/100KM (speed is around 110KM/h ~ 130KM/h).
SUSCastiel.
post Nov 10 2011, 10:45 AM

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why duncha consider VW?
it comes with 5 years warranty and roadside assistance.

xeratos_85
post Nov 10 2011, 11:16 AM

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why VW ? already test drive a jetta. for rm150k++, it interior almost like saga, seat not so comfortable. all plastic interior. Peugot 508 more classy look, with a lot of tech inside.individual air cond setting for rear pass, keyless security, HUD, led and xenon headlamp, 10 JBL speker with 500w amp, bigger bonet smile.gif
ICDeadPeople
post Nov 10 2011, 11:24 AM

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QUOTE(cybermaster98 @ Nov 10 2011, 08:01 AM)
Hows the engine? Is it smooth? hows the fuel consumption?
*
Engine is smooth. What I like about it is acceleration is not a problem. Even at low rev, the turbo perform quite well.
Fuel wise, I lived in Bangi and work around klcc, commuting back and forth give me 9.3l/100km. Highway always around 120-130.

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