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 Peugeot Problems & After Sales Service, Any issues from current Peugeot owners?

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Pogostik
post Nov 9 2011, 08:24 PM

~ Merry Prankster ~
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Senior Member
766 posts

Joined: Jan 2003


QUOTE(cybermaster98 @ Nov 9 2011, 12:30 PM)
What forums? Can you post some links?

What problems did you face? Please provide details. How old is your car?
*
Peugeot @Autoworld

Peugeot Sport Malaysia

I've been driving 308T for about 20 months now. Problems that I'd experienced so far:

1. Battery dead.
Roughly about 11 months after I got the car and 19K of mileage. Since the SC is quite far from where I live, I purchased another battery for about RM240. Then I went to the SC to claim the warranty for the battery. Didn't have any problem in claiming (the claimed battery is juicing my good-ol'-Wira right now biggrin.gif)

*2. Warped front disc brakes.
During claiming the battery at the SC, I told them the steering vibrates when I applied the brake at > 120KM/h. I asked them to check the disc brake. Upon checking, they found the discs have scratched/warped. They replaced it on the spot. And since it's still under warranty, I didn't have to pay for anything.

3. Leaking cooling coil.
Happened 2~3 months ago during the Ramadhan. Went to SC and was asked to leave the car for a few days to have the part replaced. It took them about 6 days (including *Friday and Nuzul Quran public holiday) to get it done. They have to wait for a couple of days for the part to arrive from KL since there's none at the SC. Still didn't pay anything since it's still under warranty.

So, yes, I'm quite satisfy with the after sales services given to me so far.

I have done all the services at KS Kemaman, Terengganu. So I can't comment on other SCs.

* The culprit was the brake pads. Somehow the stock brake pads, while provide good braking, literally ate the discs. Most of 308T owners changed the brake pads to protect the discs. For my case, I've replaced them with EBC Greenstuff after replacing the discs. It cost me around RM400 (not from SC).

** Friday is non-working day in Terengganu.
Pogostik
post Nov 10 2011, 10:39 AM

~ Merry Prankster ~
*****
Senior Member
766 posts

Joined: Jan 2003


QUOTE(cybermaster98 @ Nov 10 2011, 07:59 AM)
Being replaced under warranty is alright but what concerns me is the high number of problems despite the car being new. What happens when problems develop later on after the warranty is over? Its on us.

Having the wrong pads installed is somehow a no brainer. How could any car manufacturer install brake pads which eat into the brake disks??  shocking.gif

In my Toyota, ive never had any issues with juddering or brake disks being worn despite my car being 8.5 yrs old.

Im starting to get worried already.  cry.gif
*
I still remember when I drove my car to a workshop to replace the pads. The mechanic was kind of shock because the mileage is low and I want to replace the pads already. But when he saw the pads, he instantly realized why I want to do that.

Btw. IMHO, it's not the wrong pads because majority of us didn't have such problem (to my knowledge, at least). Maybe I and a few others didn't get so lucky. And it has been a while since last I heard the problem.

My advice for you is to read the Peugeot forum @Autoworld. I believe you could make up your whether to own a Pug or not after that smile.gif

On the Prince engine, yes, it's smooth and very eager to go. Now that it comes with 6AT, I bet it's smoother (my 308T comes with the dinosaur-age AL4).

The FC is quite bad when compare to other 1.6 litre engine. It's around 11+L/100KM. 12, if I managed to get myself stuck in traffic jams often. On highway, I could get as low as 7~8L/100KM (speed is around 110KM/h ~ 130KM/h).

 

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