Well after using solar for 6 months, we only turn on the backup heater once in December mainly it rains everyday, poor solar location and some of the evacuated tubes were not connected properly. After using it, talking to the technicians and doing some online research, panel type solar with a larger absorption area and more copper riser tubes could be as good as an evacuated tube solar

Let me get this straight... You have been spouting the greatness of tubes over panels for months over multiple forums and channels, to the point that you started telling us about your exclusive model, remember Solar Power X? And now just suddenly your amazing research has shown that panels can be just as good? By the way, where did your Solar Power go? And you can actually tell people now that aqua solar is just as good cause it's made by a splinter group from SolarPower.
Honestly how can you promote a company that just basically nullified warranties of so many solar power owners here and tell them why not buy their pirated company version. Seriously.

When I called aumada (solahart) I tried asking why Solar power much cheaper she started laughing and said yeah that's why they bankrupt..

Best of all, now you sell the panel at a higher price than the tube. Amazing... just amazing.
Well you are are a salesman after all. Wonder how many people you'll tell about the fantastic 10 year warranty

1) Solar Power currently have insufficient workers as some of their ex-employees just form a new solar company (Aqua Solar). Due to that, they temporarily stop producing the panel type solar. However, there are many competitors in the market creating different type of stories such as bankrupt and etc. Well, the boss told us that he is frustrated with his workers forming new companies, previously MySolar (5 years back) and now AquaSolar, that is why he is planning to OEM his solar from China instead of producing locally. There are several stories told by different people and there is no way to tell who is telling the truth but what is confirmed that Solar Power is still installing our solar and providing after sales service til today.

2) We used to advertise and have promotion for Solar Power L66X series which is a panel type solar. Some forumers wanted evacuated tubes system like microsolar, hence we recommended Solar Power (U series) which has evacuated tubes but at a lower price and the tubes are leak proof. Again, due to insufficient worker, they no longer produce the special 66 gallons tank (X series), only have the standard 60 gallons.

3) FYI, i moved in my new house ard december. After using the evacuated tubes solar, i just share my experience using it and it was even before i advertised for AquaSolar. From using the product, we could only learn our product better and then share it with forumers. For those who really follow us in facebook, they will know that i actually get my hands on my product, try using it and etc, that is how i learn my stuff. I even climb up my 3 story high new house to understand better how solar is installed. (Scary experience, never wanna do that again, ladder was shaking)
https://www.facebook.com/photo.php?fbid=244...&size=843%2C473

4) Evacuated tubes are known to be better bcoz of the shape maximizes the heat absorption area. Example, an evacuated tube solar with the size of 6 ft x 6ft is better than a panel type solar of 6ft x 6ft. However, if we increase the panel size and the number of riser tubes in the panel type solar ( 8ft x 6ft) then it is possible that it is as good as evacuated tube. Usually solar only have two panels but to increase efficiency, AquaSolar designed their L80 series with 3 panels as per photo. If you notice, the 3 panel size is wider than the storage tank while the evacuated tube which is the one i m using now is smaller, both tank size is the same.





This post has been edited by zheilwane: Jun 4 2014, 09:51 PM

Look like I am not the only one see pattern in many sellers here.

It is pretty normal for any sale people to switch product and sale. Since the product is not own by them. Price, company problem, not popular and etc are some of the reason. There is no way for you to hold your principe of sale when thing and situation are change.

Just we here forumner consumer forget that he is same like others that selling something here.

I no longer buying any expensive product base on some people or saleman talking. Since we have internet.

You can search, research, review or do anything in the internet. We have to change our way of buying something. That help me to learn a lot.

When selling, don't condemn other brands and design. It will come haunt you back. What's go around come around. Be ethical.

Sometime he want to be a consumer. But forget he is a saleman also.

Well after receiving such comments, i am worried that i might wrote something unethical or etc. Hence, i read back what i wrote since page one (Year 2011). I can say that i never condemn any brand at all, someone mentioned MicroSolar is better bcoz it is using evacuated tube and another forumer mentioned that his plumber say get panel as tube might leak, hence i recommended Solar Power U series which is using evacuated tubes but the tubes are leak proof. Someone also mentioned SolarWave and i did mention again that their system is not leak proof.

Through out the few years i never "spout the greatness of tubes over panels for months". I jus say the tubes are leak proof, thatz all which is during 2011 (not months). Throughout the years we mainly debated why we need solar, the types of pipes and cost, the other type of water heaters, how much savings if use solar and etc which i actually done the research online and shared the info with attached links for reference. I do recommend forumers to get panel type as it is value for money

Well just sharing my experience, online research and at the same time doing sales. For those who really follow my threads or facebook, i always attach photos, videos or links as reference. I guess no salesman will spend so much time to test, read and research and then post photos, videos and links as reference.

This post has been edited by zheilwane: Jun 4 2014, 09:40 PM

Regarding the part where thy still provide after sales service I find that really funny as I payed a deposit for solar power at home Dec. When I wanted to get it installed the company literally disappeared. Their website is still up & running but all their phone lines have been cut. The sales person who gave me his card at home Dec apparently left & he told me the damn company has filed for bankruptcy. I have lodged a complaint with the consumer council. I really find it odd that you still have ppl from this alleged bankrupt company that still provides after sales

U need to call the dealer who sold u the solar, not solar power (should b CommonPact if last year Oct homedec). This is Solar Power new office number 0378324371 (u can reach them if u call them ard 10-11am) but the dealer who sold u the solar could do all the follow up for you, check back your invoice and call the dealer. As many of their staff went to the new company (Manager, Sales Person and Production staff), they were having difficulty in production and installation previously bt things are picking up now.

This post has been edited by zheilwane: Jun 4 2014, 11:30 PM

The company wasn'T commonpact, it was powerlite Global. The guy who sold me the damn thing claimed he was hired by the primary company just for homedec. Tbh since the new brand is splint of the old one, I wouldn't put much trust in it. It seems like when things don't go right, just leave n make new company and brand name. Solar power has really made me feel so sour about the whole deal... I'm just waiting for the tribunal to screw them over now

which homedec u purchase from? from what i know, powerlite never sell their solar directly to end user, they will let their dealers exhibit for exhibitions while they only provide support during exhibition. Alternatively, u can PM me a photo of your bill and i will get them to call u.

Yea I can Pm u d photo but I'm not really interested in staying with a company that is not contactable via normal means.

Can't even get them via their biasa phone lines, probably in few years rebrand n there goes my 10yr warranty. U think they will refund my deposit?

just PM the photo and i will contact them for your, then u can discuss with them to install or to refund when they call you. FYI, the solar 10 years warranty usually is 1 year guarantee + 9 years warrranty, same for all brand but there are some brands giving 2 or 3 years guarantee. Guarantee includes parts and labor while Warranty only parts are free and u need to pay for labor.

This post has been edited by zheilwane: Jun 8 2014, 09:19 AM

First, you say they not bankrupt yet you are the only one capable of contacting them and you telling me that's not fishy? I smell a big stink.
Second, you talk about how solar power having problems each time their workers go form new company. And you are actually one of them that jumped ship immediately with a splinter group.
I have actually came to your store about a week after suddenly all ads of solarpower disappeared. Thomas started explaining to me how aqua solar was better something bout some pressure valve.. So I was quite surprised and a bit irritated to find him not wanting to talk about solarpower. A bit of digging later and out comes this story of how worker shortage, production delay etc... But but aqua solar is better! That about the time I try calling and find all their lines disconnected.
How about anyone else watching this charade? Anyone else try call see if your warranty still valid?
Considering a large pool of your customers are from lowyat why not you post something official from the horse's mouth.

horror story.
was contemplating on getting the solarpower since got rave reviews from this thread.

Things do happen, just do more surveys and research. Solar is good option if you use hot water frequent, alternative you can use gas or storage tank.

Quality is no longer similar like the past, mostly are made in China and thinner material.

any idea about those from monier? i've seen some developer using them entirely for the housing projects.

Actually i posted their new contact number and did advise drdeepy to contact them. Hence, i m not the only one able to contact them but due to insufficient workers, dont call during lunch time. However, i also offer to help him in the same time but he didnt PM me the photo of the invoice yet. Why we say Aqua Solar has better spec now as SolarPower no longer produce their X series (66gallon) which we used to sell while AquaSolar producing it now. Why we change? As they are able to offer the same spec and maintain the quick site visit and installation service, we just open another option to sell AquaSolar. Regarding Solar Power, they will cooperate with another company to do the distribution of their solar, while they only focus on production, the boss will discuss the details with us next week.

This post has been edited by zheilwane: Jun 10 2014, 09:32 PM

Sorry, didn't follow on solar for long. Really can't give you any valuable input. Since you are wip in your "mansion", is good time too look at piping and where the solar / storage need to be.