1) Solar Power currently have insufficient workers as some of their ex-employees just form a new solar company (Aqua Solar). Due to that, they temporarily stop producing the panel type solar. However, there are many competitors in the market creating different type of stories such as bankrupt and etc. Well,  the boss told us that he is frustrated with his workers forming new companies, previously MySolar (5 years back) and now AquaSolar, that is why he is planning to OEM his solar from China instead of producing locally. There are several stories told by different people and there is no way to tell who is telling the truth but what is confirmed that Solar Power is still installing our solar and providing after sales service til today.

U need to call the dealer who sold u the solar, not solar power (should b CommonPact if last year Oct homedec). This is Solar Power new office number 0378324371 (u can reach them if u call them ard 10-11am) but the dealer who sold u the solar could do all the follow up for you, check back your invoice and call the dealer. As many of their staff went to the new company (Manager, Sales Person and Production staff), they were having difficulty in production and installation previously bt things are picking up now.

which homedec u purchase from? from what i know, powerlite never sell their solar directly to end user, they will let their dealers exhibit for exhibitions while they only provide support during exhibition. Alternatively, u can PM me a photo of your bill and i will get them to call u.