Welcome Guest ( Log In | Register )

37 Pages « < 14 15 16 17 18 > » Bottom

Outline · [ Standard ] · Linear+

 Nokia Lumia 710, Undeniably Cutest Lumia

views
     
dausjkach
post Apr 13 2012, 09:08 AM

New Member
*
Junior Member
27 posts

Joined: Apr 2006


QUOTE(aspire2oo6 @ Apr 13 2012, 07:50 AM)
let me teach u what to do?

Step 1 Find someone using Nokia Lumia 710 then record video showing whether their phone can get a gps lock.
Step 2 When u send to NCC this time show them the video and then show them your phone if best do a video as well.
Step 3 that will resolved your issue and please specify you want it to be working like the video.

I dont own a 710 so its harder for me to assist but it works fine on a nokia lumia 800  if best u can get a few friends using 710 having the same issue to go together. Nokia do not do one to one replacement.
*
Good idea friend, I might just do that. Look, I'm not condemning all of Nokia Centre's staff or management, just that this issue is making me grieve unnecessarily. If they do a thorough test; bring my phone on the road and activate Nokia Drive, they can see the what the problem is. But I understand, maybe they got their procedure on testing or what.
aspire2oo6
post Apr 13 2012, 09:33 AM

Banned
*********
All Stars
35,468 posts

Joined: Oct 2006

QUOTE(dausjkach @ Apr 13 2012, 09:08 AM)
Good idea friend, I might just do that. Look, I'm not condemning all of Nokia Centre's staff or management, just that this issue is making me grieve unnecessarily. If they do a thorough test; bring my phone on the road and activate Nokia Drive, they can see the what the problem is. But I understand, maybe they got their procedure on testing or what.
*
You must understand they dont repair only one phone there have repair many phones a day maybe when he test it works fine then when it gives u to u it didnt work. Best you do a video and show them the real issue. Just imagine everyday numerous customer make similar complaints this cannot that cannot but when send to NCC they find out there no issue. So best you recreate the problem and show them so they understand

a picture tells a thousand words.
chonglol
post Apr 13 2012, 09:39 AM

Getting Started
**
Junior Member
224 posts

Joined: Feb 2011
QUOTE(alwinnng @ Apr 13 2012, 12:57 AM)
my 710 gps can dy wor...
i switch on wifi download kaw kaw on location leave it plug on charger...
*
Can explain what you did more clearly?....

aspire2oo6
post Apr 13 2012, 09:40 AM

Banned
*********
All Stars
35,468 posts

Joined: Oct 2006

if on location is not on GPS wont work.
alwinnng
post Apr 13 2012, 03:58 PM

Look at all my stars!!
*******
Senior Member
4,296 posts

Joined: Dec 2009
From: Malaysia



open location-on wifi-go drive let it search 99 until its happy...
jonjack88
post Apr 13 2012, 11:07 PM

Casual
***
Junior Member
456 posts

Joined: Nov 2008
interesting method alvin..

will try.. mwahahhaha
dausjkach
post Apr 15 2012, 03:34 AM

New Member
*
Junior Member
27 posts

Joined: Apr 2006


QUOTE(aspire2oo6 @ Apr 13 2012, 09:33 AM)
You must understand they dont repair only one phone there have repair many phones a day maybe when he test it works fine then when it gives u to u it didnt work. Best you do a video and show them the real issue. Just imagine everyday numerous customer make similar complaints this cannot that cannot but when send to NCC they find out there no issue. So best you recreate the problem and show them so they understand

a picture tells a thousand words.
*
sent it again to NCC OU. this time, I used GPSInfo to record the reading on my Lumia 710 and my fiancee's Lumia 800 and snap pics of both. Then I showed it to the NCC's complaint receiver. And they decided to replace the GPS receiver in my phone; maybe because it's the 2nd time I send my phone and also they got a clearer picture of my problems.

a picture tells a thousand words indeed ;D

Whoever has the same problem but find it hard to explain to NCC's personnel, you can take this pics and explain to them:

Attached Image Attached Image

As you can see, my Lumia 710 only has A-GPS but the Lumia 800 has full GPS, so it is hardware error. These details were taken on a clear sky, where I stand around almost 30 mins with both phones on hand.

This post has been edited by dausjkach: Apr 15 2012, 03:37 AM
chonglol
post Apr 15 2012, 10:40 AM

Getting Started
**
Junior Member
224 posts

Joined: Feb 2011
QUOTE(dausjkach @ Apr 15 2012, 03:34 AM)
sent it again to NCC OU. this time, I used GPSInfo to record the reading on my Lumia 710 and my fiancee's Lumia 800 and snap pics of both. Then I showed it to the NCC's complaint receiver. And they decided to replace the GPS receiver in my phone; maybe because it's the 2nd time I send my phone and also they got a clearer picture of my problems.

a picture tells a thousand words indeed ;D

Whoever has the same problem but find it hard to explain to NCC's personnel, you can take this pics and explain to them:

Attached Image Attached Image

As you can see, my Lumia 710 only has A-GPS but the Lumia 800 has full GPS, so it is hardware error. These details were taken on a clear sky, where I stand around almost  30 mins with both phones on hand.
*
Thanks bro! ill show this to them when i head over to plaza berjaya this wednesday... notworthy.gif
azranashraf
post Apr 16 2012, 10:28 AM

On my way
****
Senior Member
601 posts

Joined: May 2010
hi, want to ask this phone users, does this phone have micro sd card slot?
mr808
post Apr 16 2012, 10:46 AM

New Member
*
Junior Member
22 posts

Joined: Oct 2009


QUOTE(azranashraf @ Apr 16 2012, 10:28 AM)
hi, want to ask this phone users, does this phone have micro sd card slot?
*
Nope. Don't have micro sd card slot.
azranashraf
post Apr 16 2012, 11:02 AM

On my way
****
Senior Member
601 posts

Joined: May 2010
QUOTE(mr808 @ Apr 16 2012, 10:46 AM)
Nope. Don't have micro sd card slot.
*
oh i see, thanks for the answer
yweising
post Apr 16 2012, 12:09 PM

On my way
****
Senior Member
658 posts

Joined: Feb 2007


new black 710 user reporting in!! icon_rolleyes.gif
is it the volume adjust for whole audio output? included all the notifications, multimedia and earpiece sound?
chonglol
post Apr 16 2012, 01:10 PM

Getting Started
**
Junior Member
224 posts

Joined: Feb 2011
QUOTE(yweising @ Apr 16 2012, 12:09 PM)
new black 710 user reporting in!!  icon_rolleyes.gif
is it the volume adjust for whole audio output? included all the notifications, multimedia and earpiece sound?
*
welcome! smile.gif

everything except the earpiece volume.. you can only adjust the earpiece volume when in a call...i believe the max volume is 10...
yweising
post Apr 16 2012, 01:59 PM

On my way
****
Senior Member
658 posts

Joined: Feb 2007


QUOTE(chonglol @ Apr 16 2012, 01:10 PM)
welcome! smile.gif

everything except the earpiece volume.. you can only adjust the earpiece volume when in a call...i believe the max volume is 10...
*
haha..which means i hv to increase the volume back everytime i stop my game! no wonder i missed so many calls.... sad.gif
chonglol
post Apr 16 2012, 02:07 PM

Getting Started
**
Junior Member
224 posts

Joined: Feb 2011
QUOTE(yweising @ Apr 16 2012, 01:59 PM)
haha..which means i hv to increase the volume back everytime i stop my game! no wonder i missed so many calls....  sad.gif
*
yeah can be a problem....solution is to just mute the game music tongue.gif
yweising
post Apr 16 2012, 02:25 PM

On my way
****
Senior Member
658 posts

Joined: Feb 2007


QUOTE(chonglol @ Apr 16 2012, 02:07 PM)
yeah can be a problem....solution is to just mute the game music tongue.gif
*
sad case then doh.gif
chonglol
post Apr 18 2012, 03:24 PM

Getting Started
**
Junior Member
224 posts

Joined: Feb 2011
at Nokia care now.....hope they fix it this time tongue.gif
dausjkach
post Apr 19 2012, 06:44 AM

New Member
*
Junior Member
27 posts

Joined: Apr 2006


QUOTE(chonglol @ Apr 18 2012, 03:24 PM)
at Nokia care now.....hope they fix it this time tongue.gif
*
they will say that they replace the gps receiver right? mine is still there, they said that they are still waiting for the parts...


Added on April 19, 2012, 6:44 am
QUOTE(chonglol @ Apr 18 2012, 03:24 PM)
at Nokia care now.....hope they fix it this time tongue.gif
*
they will say that they replace the gps receiver right? mine is still there, they said that they are still waiting for the parts...

This post has been edited by dausjkach: Apr 19 2012, 06:44 AM
chonglol
post Apr 19 2012, 09:53 AM

Getting Started
**
Junior Member
224 posts

Joined: Feb 2011
QUOTE(dausjkach @ Apr 19 2012, 06:44 AM)
they will say that they replace the gps receiver right? mine is still there, they said that they are still waiting for the parts...


Added on April 19, 2012, 6:44 am

they will say that they replace the gps receiver right? mine is still there, they said that they are still waiting for the parts...
*
i kept telling them i wanted the GPS unit or motherboard or receiver changed and showed them your pictures and everything in the end he just put "GPS problem, nokia drive not accurate" on the work order.....i really hope they change out the part or really fix the problem or else vmad.gif
aspire2oo6
post Apr 19 2012, 10:45 AM

Banned
*********
All Stars
35,468 posts

Joined: Oct 2006

QUOTE(chonglol @ Apr 19 2012, 09:53 AM)
i kept telling them i wanted the GPS unit or motherboard or receiver changed and showed them your pictures and everything in the end he just put "GPS problem, nokia drive not accurate" on the work order.....i really hope they change out the part or really fix the problem or else  vmad.gif
*
dont angry before leave try it then and then. Worse tell them wait u immediately walk out centre try immediately. If cant return it immediately say you been here many times already.

37 Pages « < 14 15 16 17 18 > » Top
 

Change to:
| Lo-Fi Version
0.0280sec    0.26    6 queries    GZIP Disabled
Time is now: 28th November 2025 - 04:32 AM