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 <<@>> (M)otorola *RAZR* <<@>>, Too powerful to fall in the wrong hands

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leng2
post Nov 21 2011, 09:47 AM

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celcom users, can get the phone from the telco within 1-day or not ar?
jasonloke
post Nov 21 2011, 10:32 AM

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now come out the new price without sign any contract just rm18xx only
lex1821
post Nov 21 2011, 11:01 AM

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QUOTE(leng2 @ Nov 21 2011, 09:47 AM)
celcom users, can get the phone from the telco within 1-day or not ar?
*
i guess it depends on which branch you go to..i just came back from shah alam branch and they said they don't have it yet..so i leave them my contact number and they will notice me when they have it..


@ChaosCross the total price you'll have to pay upon registration is Rm1648 for the phone..Rm300 for upfront payment(will be deducted from monthly bills/Rm25 per month)..Rm88 for voice and 1gb of data usage monthly..that's what the guy in celcom explained to me..
cybertron
post Nov 21 2011, 11:03 AM

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i bought this phone last weekend, really awesome phone!

Oh, but i would like to check with ya'll, the lower right corner, when you gently press the casing at the tip, does the casing clicking feeling as if you were pressing a button?


This post has been edited by cybertron: Nov 21 2011, 11:11 AM
leng2
post Nov 21 2011, 11:19 AM

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QUOTE(lex1821 @ Nov 21 2011, 11:01 AM)
i guess it depends on which branch you go to..i just came back from shah alam branch and they said they don't have it yet..so i leave them my contact number and they will notice me when they have it..
@ChaosCross the total price you'll have to pay upon registration is Rm1648 for the phone..Rm300 for upfront payment(will be deducted from monthly bills/Rm25 per month)..Rm88 for voice and 1gb of data usage monthly..that's what the guy in celcom explained to me..
*
thx lex. i'd like to know also if the total payment would be 1,648+300?
choonwai11
post Nov 21 2011, 11:55 AM

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update for my razr status :

went back to celcom today, i demand for 1 to 1 exchange due to the display problem, they acknowledge it is a defect but their policy, once accept the phone and out from their branch, cannot exchange 1 to 1 (except Iphone), all problem must go back to manufacturer distributor(in my case brightstar), and u need to do it urself, they not help you. so guys who want to but from celcom take note.

then i go to brightstar branch at Johor Bahru. they acknowledge it is a manufacturer defect, but not 1 to 1 exchange because they branch in Johor is only a collection center, they do not have any stock there, everything must go back to KL branch. i demand a new set to be replace to me but the staff said they need to send the phone back to HQ/service center(phoneworx), then they will decide whether to replace a new set or repair the set.

I going to log a official complain to Brightstar and motorola, to demand a brand new set.
sanosizo
post Nov 21 2011, 11:59 AM

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and to tribunal pengguna as well
leng2
post Nov 21 2011, 12:58 PM

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QUOTE(choonwai11 @ Nov 21 2011, 11:55 AM)
update for my razr status :

went back to celcom today, i demand for 1 to 1 exchange due to the display problem, they acknowledge it is a defect but their policy, once accept the phone and out from their branch, cannot exchange 1 to 1 (except Iphone), all problem must go back to manufacturer distributor(in my case brightstar), and u need to do it urself, they not help you. so guys who want to but from celcom take note.

then i go to brightstar branch at Johor Bahru. they acknowledge it is a manufacturer defect, but not 1 to 1 exchange because they branch in Johor is only a collection center, they do not have any stock there, everything must go back to KL branch. i demand a new set to be replace to me but the staff said they need to send the phone back to HQ/service center(phoneworx), then they will decide whether to replace a new set or repair the set.

I going to log a official complain to Brightstar and motorola, to demand a brand new set.
*
that is so shitty... i did twice RMA for iphone, one with maxis and another with digi... only needed to provide proof of defect and no questions asked... what is so wrong with celcom?
gtrowa2003
post Nov 21 2011, 01:05 PM

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QUOTE(choonwai11 @ Nov 21 2011, 12:55 PM)
update for my razr status :

went back to celcom today, i demand for 1 to 1 exchange due to the display problem, they acknowledge it is a defect but their policy, once accept the phone and out from their branch, cannot exchange 1 to 1 (except Iphone), all problem must go back to manufacturer distributor(in my case brightstar), and u need to do it urself, they not help you. so guys who want to but from celcom take note.

then i go to brightstar branch at Johor Bahru. they acknowledge it is a manufacturer defect, but not 1 to 1 exchange because they branch in Johor is only a collection center, they do not have any stock there, everything must go back to KL branch. i demand a new set to be replace to me but the staff said they need to send the phone back to HQ/service center(phoneworx), then they will decide whether to replace a new set or repair the set.

I going to log a official complain to Brightstar and motorola, to demand a brand new set.
*
give pressure celcom, they can help u claim from brightstar 1 to 1 ....
choonwai11
post Nov 21 2011, 01:16 PM

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QUOTE(leng2 @ Nov 21 2011, 12:58 PM)
that is so shitty... i did twice RMA for iphone, one with maxis and another with digi... only needed to provide proof of defect and no questions asked... what is so wrong with celcom?
*
for Iphone, yes can exchange one to one, because the policy is from apple company. but not for other phone.
lex1821
post Nov 21 2011, 02:05 PM

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QUOTE(leng2 @ Nov 21 2011, 11:19 AM)
thx lex. i'd like to know also if the total payment would be 1,648+300?
*
yup...total u're gonna have to pay is Rm1948..then the Rm300 will be reducted (Rm25/Month)..


Added on November 21, 2011, 2:12 pm
QUOTE(choonwai11 @ Nov 21 2011, 11:55 AM)
update for my razr status :

went back to celcom today, i demand for 1 to 1 exchange due to the display problem, they acknowledge it is a defect but their policy, once accept the phone and out from their branch, cannot exchange 1 to 1 (except Iphone), all problem must go back to manufacturer distributor(in my case brightstar), and u need to do it urself, they not help you. so guys who want to but from celcom take note.

then i go to brightstar branch at Johor Bahru. they acknowledge it is a manufacturer defect, but not 1 to 1 exchange because they branch in Johor is only a collection center, they do not have any stock there, everything must go back to KL branch. i demand a new set to be replace to me but the staff said they need to send the phone back to HQ/service center(phoneworx), then they will decide whether to replace a new set or repair the set.

I going to log a official complain to Brightstar and motorola, to demand a brand new set.
*
Bro..maybe u can give a call to Phoneworx and let them aware what kind of problem you're facing right now and have them to sort out a solution for you..

Phoneworx Sdn Bhd

19-1 Jalan PJS 8/18
Dataran Mentari Bandar Sunway
46150 Petaling Jaya, Selangor D.E.

Tel : 03-5630 1392

E-mail : webmaster@phoneworx.com.my

Fax : 03-5630 1793

This post has been edited by lex1821: Nov 21 2011, 02:12 PM
smokey78
post Nov 21 2011, 03:29 PM

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QUOTE(lex1821 @ Nov 21 2011, 03:05 PM)
yup...total u're gonna have to pay is Rm1948..then the Rm300 will be reducted (Rm25/Month)..


Added on November 21, 2011, 2:12 pm
Bro..maybe u can give a call to Phoneworx and let them aware what kind of problem you're facing right now and have them to sort out a solution for you..

Phoneworx Sdn Bhd

19-1 Jalan PJS 8/18
Dataran Mentari Bandar Sunway
46150 Petaling Jaya, Selangor D.E.

Tel : 03-5630 1392

E-mail : webmaster@phoneworx.com.my

Fax : 03-5630 1793
*
Hi All ,

My Set also hv problem regarding battery, already call them , but seems they will not give 1 to 1 exchange as they need 2-3 days to sort out the problem of ur phone..
choonwai11
post Nov 21 2011, 03:49 PM

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from the 2 days i using razr, discover that there are too many background application running(auto startup app)and consumming large amount of battery. after i get back my phone, i will root and remove some of the unuse apps. this should improve battery life.

example i got is "motorola service" consuming average 10% of the batt, not sure what Service is that.....
leongsem
post Nov 21 2011, 04:49 PM

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QUOTE(choonwai11 @ Nov 21 2011, 03:49 PM)
from the 2 days i using razr, discover that there are too many background application running(auto startup app)and consumming large amount of battery. after i get back my phone, i will root and remove some of the unuse apps. this should improve battery life.

example i got is "motorola service" consuming average 10% of the batt, not sure what Service is that.....
*
cannot disable this service?
choonwai11
post Nov 21 2011, 05:39 PM

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reply from Brightstar...

Brightstar Distribution JB branch is not a service center – We are only can collect the device on Motorola/PhoneWox behalf



Meanwhile we have contacted PhoneWox Sunway Mentari branch for their feedback as to assist you with your warranty claims – IF they are (Phonewox) to give you a 1 to 1 swap – They are still in the position of taking their Seed Unit for replacement and We can’t use Brightstar Commercial set for any Warranty replacement – we hope that you can be aware of the Warranty Service agreement between Authorized Service Center and Distributor role are very much


from this wat i understand is brightstar cannot replace 1 to 1. because spoilt warranty unit is by motorola/phonewox, while brightstar incharge of new selling set. is this what the reply mean?
ikus
post Nov 21 2011, 05:48 PM

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i just realized that this phone can merge calls. means i can call 2 friends at a time and we can both talk to each other..damn cool
TSlingch
post Nov 21 2011, 06:04 PM

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A minor scratch line at the back right under the microphone grill cry.gif cry.gif

Still no case available?!? icon_question.gif
sanosizo
post Nov 21 2011, 06:26 PM

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must buy online i guess
xDjWanNabex
post Nov 21 2011, 10:03 PM

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Anyone know any leather pouches that can fit our phone? My previous one for incredible S is too small, and no one seems to be selling for razr :S
aneip
post Nov 21 2011, 10:52 PM

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QUOTE(ikus @ Nov 21 2011, 05:48 PM)
i just realized that this phone can merge calls. means i can call 2 friends at a time and we can both talk to each other..damn cool
*
I think this is GSM feature. Before smartphone already got.

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