celcom users, can get the phone from the telco within 1-day or not ar?
<<@>> (M)otorola *RAZR* <<@>>, Too powerful to fall in the wrong hands
<<@>> (M)otorola *RAZR* <<@>>, Too powerful to fall in the wrong hands
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Nov 21 2011, 09:47 AM
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#1
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celcom users, can get the phone from the telco within 1-day or not ar?
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Nov 21 2011, 11:19 AM
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#2
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QUOTE(lex1821 @ Nov 21 2011, 11:01 AM) i guess it depends on which branch you go to..i just came back from shah alam branch and they said they don't have it yet..so i leave them my contact number and they will notice me when they have it.. thx lex. i'd like to know also if the total payment would be 1,648+300?@ChaosCross the total price you'll have to pay upon registration is Rm1648 for the phone..Rm300 for upfront payment(will be deducted from monthly bills/Rm25 per month)..Rm88 for voice and 1gb of data usage monthly..that's what the guy in celcom explained to me.. |
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Nov 21 2011, 12:58 PM
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#3
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QUOTE(choonwai11 @ Nov 21 2011, 11:55 AM) update for my razr status : that is so shitty... i did twice RMA for iphone, one with maxis and another with digi... only needed to provide proof of defect and no questions asked... what is so wrong with celcom?went back to celcom today, i demand for 1 to 1 exchange due to the display problem, they acknowledge it is a defect but their policy, once accept the phone and out from their branch, cannot exchange 1 to 1 (except Iphone), all problem must go back to manufacturer distributor(in my case brightstar), and u need to do it urself, they not help you. so guys who want to but from celcom take note. then i go to brightstar branch at Johor Bahru. they acknowledge it is a manufacturer defect, but not 1 to 1 exchange because they branch in Johor is only a collection center, they do not have any stock there, everything must go back to KL branch. i demand a new set to be replace to me but the staff said they need to send the phone back to HQ/service center(phoneworx), then they will decide whether to replace a new set or repair the set. I going to log a official complain to Brightstar and motorola, to demand a brand new set. |
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Nov 21 2011, 11:15 PM
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#4
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QUOTE(choonwai11 @ Nov 21 2011, 05:39 PM) reply from Brightstar... not too sure what it means... best you give em a call to sort your doubts out.Brightstar Distribution JB branch is not a service center – We are only can collect the device on Motorola/PhoneWox behalf Meanwhile we have contacted PhoneWox Sunway Mentari branch for their feedback as to assist you with your warranty claims – IF they are (Phonewox) to give you a 1 to 1 swap – They are still in the position of taking their Seed Unit for replacement and We can’t use Brightstar Commercial set for any Warranty replacement – we hope that you can be aware of the Warranty Service agreement between Authorized Service Center and Distributor role are very much from this wat i understand is brightstar cannot replace 1 to 1. because spoilt warranty unit is by motorola/phonewox, while brightstar incharge of new selling set. is this what the reply mean? anyway, i went on ahead to the jln ampang branch after paying a visit to pavilion's blue cube cuz they said they haven't got any word about the phone yet and that the branch would be the first to have the new phones. and so i went to jln ampang and guess what, they never fail to amuse me... the peeps there was saying the exact opposite thing, that pavilion would be the first to launch any new phones... and they're in the dark as well on the razr... damn it, wasted all my time and effort... |
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Nov 23 2011, 10:38 PM
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#5
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QUOTE(choonwai11 @ Nov 22 2011, 11:11 PM) i dun think any shop including celcom with give direct replacement once you walk out from the shop. i am a victim, my phone only 1 day old but already got problem, no direct replacement given, everything need to send to Service center. dude... after hearing all the bad comments about phone plans with celcom... i've decided to port to digi (from celcom) and bought the s2. dun wanna hassle myself if there's anything wrong with the phone (2yrs warranty). and yeah, i already know about the poor 3g but heck, gonna port back to celcom after the plan expires.To make thing worst for Celcom, they dun even help you send the phone to service center, you need to do it urself, in other words, once your phone out of the celcom shop, the phone no longer have any relation with celcom, everything you need to deal with distributor/service center. anyway, about razr... i've tried it in my hands, it doesn't really feel comfy to hold on to... most likely due to it's wide body. but in contrary, the phone does look classy... more business centric compared to the s2, which looked a tad hippy to me... This post has been edited by leng2: Nov 23 2011, 10:39 PM |
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Nov 26 2011, 08:13 PM
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#6
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QUOTE(choonwai11 @ Nov 24 2011, 09:00 AM) actually u are right bro, the phone is a bit too wide and thin to be hold comfortablely, but i just can resist the sexy look of the phone. hmm... i've just started to get a taste from digi... barely less than 2-days after getting the phone, i brought the phone back to digi to complain about the insensitive back button and a squeeky home button (when pressed). i was told that they could only 1-to-1 exchange within 24hrs time and since i've only brought it to the shop a couple of hours too late i would need to bring it back to samsung for exchange. nvm... i went on ahead to the samsung branch and just to find myself getting slapped with another disappointment as they don't do replacement as they're a service centre. disappointed, i head back to digi for help. so after a couple of minutes reasoning at the counter, my phone was accepted for rma but i would have to be phoneless for who knows how many days to come. so, it's not at all a pleasant experience with digi... even my previous rma for iphone with digi was not without a challenge. after getting image proof of charging difficulty, i was told to show more convincing proof. only after i got back with a video proof, the phone was accepted for rma.yeah, i really annoy by celcom for this case, buy phone from they and they not responsible for and warranty claim....btw, did you comfirm with Digi that they will received warranty claims? i wanted to get S2 too before the launch of Razr, but too bad they dun offer non-G version of white set, if got i think i already get S2 long ago. anyway, bout warranty, our telcos are only doing for apple products while the rest like samsung, htc, nokia, etc, all have to bring back to the distributers. so, to be on the safe side, all future owners try to test thoroughly (dun paiseh) over the counter and if possible, try gao gao the display units to know how a fault-less condition phone is like so that you know what to expect when you get your phone. |
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Nov 26 2011, 09:16 PM
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Nov 27 2011, 11:02 AM
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#8
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QUOTE(choonwai11 @ Nov 27 2011, 10:39 AM) i bought mine from Ebay, very cheap stuff 12pc for only only RM10++. but the quality no good, is only very thin plastic sheet i can say. another problem is our razr screen at the edge is not flat, the screen protector can stay on, always come up, maybe you can notice in the pictures...i not going to recommmend this to you guys, i also use it for temporary, ordered xtreme guard from ebay, waiting for arrival. isn't gorilla glass suppose to be scratch proof? why still need screen protector?Added on November 27, 2011, 10:42 am i went to brightstar at Citi plaza - 12th floor. They will collect and send to phoneworx KL for dignostic, then phoneworx will decide to repair or replace. |
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Nov 27 2011, 11:44 AM
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#9
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QUOTE(choonwai11 @ Nov 27 2011, 11:09 AM) mine phone 2nd day already got problem at amoled display..... looks like it's not really that scratch-proof after allAdded on November 27, 2011, 11:18 am just paranoid lah bro, new phone, will do anything to protect it.........hahaha, maybe after a while will take the screen protector off.... here's a more realistic scenario This post has been edited by leng2: Nov 27 2011, 11:46 AM |
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Nov 27 2011, 12:15 PM
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#10
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QUOTE(choonwai11 @ Nov 27 2011, 11:51 AM) no probs... i was reading this thread and find some really good gorilla glass users' point of views about putting on screen protector.QUOTE With my Epic4G I decided to not worry about glass protectors. I did not like how they detracted from the look of past devices. I figure at the rate in which we upgrade devices nowadays, by the time my phone's screen is beat up to the point where it is useless I'll just get a new device. So save your money on the screen protector and buy some cool apps with it instead! This post has been edited by leng2: Nov 27 2011, 12:16 PM |
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Dec 5 2011, 04:43 PM
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QUOTE(lingch @ Dec 4 2011, 03:40 PM) Kholk just asked me to join his EternityProject team and I've become developer in DroidRzr.com forum that's awesome! think i'm gonna do something on sgs2 too...I'm currently deodexing the system files for international version manually. Hope will get it done soon enough and custom roms will start flooding in. Stay tuned! |
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