I bought a phone from QiLing but luckily I did receive it, although 2 months later (he promised 3 weeks delivery).

Now, the phone is spoilt(after only 3 months usage) and since he is on the run, I can't make my warranty claim.

im still have no idea on fill up the BPP form. especially the signature box how we gonna do that? anyone can guide me?? thanks

someone posted the way to generate a digital signature before, but i forget which post already, if you have time, you can search for it: http://www.facebook.com/groups/230979146957937/
what i did was, i printed out the form, signed it, then scanned them again...

Sorry to hear many of you become victim, I got bid and won HTC from this seller on Aug'11, I banked in after 2 days, but got the phone after one month, that time want report already coz many reminders sent already, but no feedback. Then I won HP on Sept'11, but this time I ask him the stock avaibility first, if not, I won't pay coz the first item i won already gave me loss of trustworthy already... After that time, he just reply wait for sponsors. Then I told him to inform me if the stock available, later on there was no reply already. The question is, where he get sponsors? Don't is as seller must always have the sufficient stock to ready for deal with bidders who win??? I really don't know... I not agree the seller urge bidder to pay or bank in if out of stock temporarily. This made bidder uncomfortable so as me... To all victims, I really sorry to hear you, I wish you all able to claim back your money and take some immediate action on this seller in good way. Thanks with all sincere.

After u print out the form and sign and scan again to pdf file, then the original form u just let it blank?

Item ID: 90699098
Item URL: Smart A8 White Android 2.2 Phone
username: kikubarim
Total Amount Paid: RM180
Location: Putrajaya / P18R8
Paid on: 24 August 2011

Police Report: PRESINT 7/008857/11 11.05am 24/10/11

i have received email from lelong.com for question about multiple item claim.

this was their reply to me:
If you have purchased 3 items within the same month, you could only claim 1. You may choose either one of the 3 items to claim.

anyone who brought multiple item & have send the claim form to lelong.com?

i have 21 item but lelong juz ask me summit all

i've filled in all the details before i printed the form out.

Lelong username:zapzone
Item ID:92258210
Item URL:http://www.lelong.com.my/smartq-ten-t10-android-2-2-9-7-wifi-tablet-pc-offer-92258210-2011-09-Std-P.htm
Total Amount Paid:RM405.00
Location:Ipoh



Police Rpt


zapzone:KG.RAPAT/005135/11

from lelong's BPP page:
"All lifetime 3 claims are refer to transaction involving 3 different and unrelated sellers."

this is a new amendment, isn't it? what the hell??

all thanks to qiling, and this BPP, lelong says its aim is to protect buyers, with so much tedious constraints, i think it's just a tool to create the illusion - "the buyers are safe to shop in lelong"

waited for few days they didnt sent me the claim no. so called up to them, then only they give me.

my BPP claim no: 0046

what's you guys no?

wow.. i had won one of his auction but that price is too hard to believe and i never saw anyone brought that phone into Malaysia, hence i decide to tell him i cancel my bid. or else my name also up here..

Just now called them,got my claim no : 0021

I already got the BPP form..i didn't send it back bcoz of the claim no.. how do you get ur no? must call meh? can left the claim no. blank? sick of waiting

This post has been edited by airono: Oct 25 2011, 02:57 PM

Just now called Lelong, got my BPP claim no : 0007

Hi all,

"As we just checked thru your BPP claim form, you have included 2 transactions under 1 form. Appreciate that you do include them as 2 transaction in 2 forms. Please resend to us once you have completed the BPP."

I hv just received the the above reply fm Lelong when I sent them email asking for claim no. Looklike u hve to submit 1 BPP form for 1 transaction. I submited my BPP claim to Lelong last week n now only informed me to separate the claim form for each transaction.

Thanks for telling. Now we all know !!

Just send the email today & very fast they reply me. My BPP claim no. is 0060