QUOTE(tiensong @ Jun 17 2013, 11:07 AM)
Hi, I just post the following at My Perodua Facebook page...
October 2012: Bought new Alza from Perodua SC at Serdang, Seri Kembangan with zero discount.
Nov 2012: Found strong petrol smell inside cabin every time after refill petrol. At the same time, found petrol leaking from the bottom of the car.
Feb 2013: Replaced a new petrol tank during second service at Perodua Serdang Service Center. During service, the person in charge promised there will be no more petrol smell inside cabin.
Feb/Mar 2013: Found strong petrol smell inside cabin again after few weeks.
28 May 2013: Went to third service at Perodua SC Serdang and requested to solve the petrol smell inside cabin problem. During receiving car, double checked with them and informed the problem is solved.
June 2013: Found strong petrol smell inside cabin right after one or two petrol refill.
Dear PERODUA, may I Know DO YOU KNOW HOW TO SOLVE THE PROBLEM TECHNICALLY? and please TELL ME HOW MANY TIMES DO I NEED TO SEND TO SC TO SOLVE THE SAME PROBLEM?
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Dear all, may I know, is it possible to complain to Consumer Tribunal for my case? Is it possible to send my complain to any newspaper and will them reply to me?
Aiya... read my post mah (and many others).. I had the same problem, went to SC and it is solved. Many Laza cars have this issue. It is the rubber hose holding the tank that is giving you problem. They didn't wait for a proper curing of the silicon glue to dry, or to check if it is dry and put everything up... cincai pasang-pasang then siap. Ada pasal, go SC next time. Not the factory's issue. This is Laza cars lar, proudly made by P2.October 2012: Bought new Alza from Perodua SC at Serdang, Seri Kembangan with zero discount.
Nov 2012: Found strong petrol smell inside cabin every time after refill petrol. At the same time, found petrol leaking from the bottom of the car.
Feb 2013: Replaced a new petrol tank during second service at Perodua Serdang Service Center. During service, the person in charge promised there will be no more petrol smell inside cabin.
Feb/Mar 2013: Found strong petrol smell inside cabin again after few weeks.
28 May 2013: Went to third service at Perodua SC Serdang and requested to solve the petrol smell inside cabin problem. During receiving car, double checked with them and informed the problem is solved.
June 2013: Found strong petrol smell inside cabin right after one or two petrol refill.
Dear PERODUA, may I Know DO YOU KNOW HOW TO SOLVE THE PROBLEM TECHNICALLY? and please TELL ME HOW MANY TIMES DO I NEED TO SEND TO SC TO SOLVE THE SAME PROBLEM?
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Dear all, may I know, is it possible to complain to Consumer Tribunal for my case? Is it possible to send my complain to any newspaper and will them reply to me?
Go to an experienced SC, get them to apply more silicon on the the hose and let it dry properly. After it is sealed, no more leaking problem. Someone who cincai change oil tank for you in the first place, to me sounds like a very inexperience person. Better not go to that SC before they put something back in the wrong position for you, like wiring, and give you back an explosive burning car
Jun 19 2013, 02:02 PM

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