QUOTE(Eithanius @ Jun 20 2012, 05:46 PM)
I'm surprised they refer you to a dealer SC when every time I write to them regardless online, or snail mail to their HQ, they refer me to Rawang SC. The only time I was referred to a dealer was when the referral came from DMM Sales.
I'm sick and tired of the problems kept recurring...
i think they refer you to Rawang SC because warranty cases need to be approved by HQ so referring you near HQ should be faster i guess...I'm sick and tired of the problems kept recurring...
anyhow, like what Delloyd79 said, try the SC in subang... i've been servicing in Glenmarie normally and subang SC since glenmarie do not have body and paint... went glenmarie to complain bout the wind noise when >60km/h on driver side of my alza and they changed new part for it... it was them who told me that >110km/h still have wind noise and ask me to go back and get it fix other time when im free without me requesting for it... but till now i have no time to get it done...
its better to get to know the Service Advisers or the Service Executive and befriend them rather than shout at them when theres issue... it'll make life easier for both when trying to get something fixed... i even get some stuff serviced for free... hehe...
Jun 21 2012, 02:48 AM

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