QUOTE(Roger89 @ Jun 1 2012, 11:02 AM)
Just as I am about to back down, u want to pick a fight again? Who u think is on your side that u think u deserve this position to intimidate your customers??
I do not want to have anything to do with u or your guy or your product anymore. And I do not like your t&c for the refund.
Bashing against your competitor is unprofessional also. Your price is low and the quality sucks. In fact, it is overpriced for such shoddy product.
We are sorry that you think its overpriced (i sell to u rm250 while others rm980 and still you think its overprice?) but if you really think its overpriced, I am really unsure what make you come to our shop and install it ONE year ago?
If the thing does not perform, ONE year ago, then by all means give us a call or come back for rectification. By giving a bashing after a year is very unprofessional (since you want people to treat you professionally).
No doubt, we do try to satisfy all our customer in whatever way we can. Maybe some are hard to please , after all we cant please everyone in every way right, but ask anyone who been to my shop and ask for any extra helps on their car, my guys are more then willing to help out if they know how.
If you not happy with the T&C of the refund, my company will bear half of the fee for removal and after removal of the foam from your car, we will refund you the full amount you paid.
My refund is still open or you can find anyone/anyshop to remove the foam and return to us, and we will do a FULL 100% money back of what you paid a year ago.