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 Instant Transfer (DuitNow) & Interbank Giro (IBG)

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tvcat
post Jun 8 2023, 11:59 AM

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QUOTE(Micky78 @ Jan 14 2023, 01:36 PM)
guess is bye bye andriod phone..
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If you had installed before this implementation then it will still work on your phone with Android 9 or lower.

Just that you can no longer install it on Android 9.

If you need to reset the phone then try backup the apk first. I have never try this so I don't know if it will work if you install the backup apk after reset.
sirius2017
post Jun 16 2023, 03:17 PM

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» Click to show Spoiler - click again to hide... «


WEF 22 June 2023, PB will implement Transaction Cooling-Off Period via PBe and PB engage.
Online Instant Transfer/Duit Now transfer may not be immediate. Bank may call to verify online transaction that is deemed "abnormal"

Received this in my email from PB.
An extra layer of security. But if customer is in overseas, receiving verification call from PB could be expensive or not possible if phone number has no roaming setup hmm.gif

This post has been edited by sirius2017: Jun 30 2023, 10:22 PM
sirius2017
post Jun 30 2023, 12:05 AM

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user posted image

hmm.gif Instant Transfer/Duit Now transfer for Maybank is now 100K limit per day.


This post has been edited by sirius2017: Jun 30 2023, 12:09 AM
sirius2017
post Jun 30 2023, 09:17 PM

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QUOTE(sirius2017 @ Jun 30 2023, 12:05 AM)

  hmm.gif Instant Transfer/Duit Now transfer for Maybank is now 100K limit per day.
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Found out that my other siblings MBB online limits are still at 50K.
Somehow, only this one account can set limit to 100K and can transacted above the 50K limit.

The account is just a normal SA passbook account. Anyone else with MBB online can set its daily limit to 100K?
Thanks.

This post has been edited by sirius2017: Jun 30 2023, 10:21 PM
ronnie
post Jul 1 2023, 08:53 PM

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QUOTE(sirius2017 @ Jun 30 2023, 09:17 PM)
Found out that my other siblings MBB online limits are still at 50K.
Somehow, only this one account can set limit to 100K and can transacted above the 50K limit.

The account is just a normal SA passbook account. Anyone else with MBB online can set its daily limit to 100K?
Thanks.
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Different account has different limits you can set
sirius2017
post Jul 1 2023, 09:10 PM

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QUOTE(ronnie @ Jul 1 2023, 08:53 PM)
Different account has different limits you can set
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As I know, currently, online personal banking for Malaysian banks had a combined limit at 50K per day.
Was surprise when early this morning found the limit setting can be set to 100K instead of the usual 50K.
I thought Maybank had increase the online combined limit per day for personal banking.

However, was very surprise all our other siblings MBB account is still max at 50K.
So, was wondering if any one else daily combined max limit is 100k instead of the usual 50K.
Thanks

nexona88
post Jul 3 2023, 03:44 PM

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QUOTE(sirius2017 @ Jun 30 2023, 09:17 PM)
Found out that my other siblings MBB online limits are still at 50K.
Somehow, only this one account can set limit to 100K and can transacted above the 50K limit.

The account is just a normal SA passbook account. Anyone else with MBB online can set its daily limit to 100K?
Thanks.
*
still the 50k limit...

Kawanku SA with Passbook from school days tongue.gif
sirius2017
post Jul 3 2023, 04:16 PM

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QUOTE(nexona88 @ Jul 3 2023, 03:44 PM)
still the 50k limit...

Kawanku SA with Passbook from school days  tongue.gif
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Thanks. Kind of strange. 3rd party transfer and Duit Now transfer can set up to 100K.
Too bad FPX still at 50K.

Maybe MBB is rolling out the changes in stages.


» Click to show Spoiler - click again to hide... «

nexona88
post Jul 3 2023, 04:21 PM

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QUOTE(sirius2017 @ Jul 3 2023, 04:16 PM)
Thanks. Kind of strange. 3rd party transfer and Duit Now transfer can set up to 100K.
Too bad FPX still at 50K.

Maybe MBB is rolling out the changes in stages.
» Click to show Spoiler - click again to hide... «

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u open the account which year??

probably going by the years opened??
sirius2017
post Jul 3 2023, 04:27 PM

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QUOTE(nexona88 @ Jul 3 2023, 04:21 PM)
u open the account which year??

probably going by the years opened??
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Opened over 20+ years ago. Just a normal SA with passbook
nexona88
post Jul 3 2023, 04:30 PM

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QUOTE(sirius2017 @ Jul 3 2023, 04:27 PM)
Opened over 20+ years ago. Just a normal SA with passbook
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hmmmm....

if going by the years... I also should be getting the "new limit" icon_question.gif hmm.gif

but still with 50k like others.....
socratesman
post Jul 5 2023, 06:00 PM

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QUOTE(sirius2017 @ Jul 3 2023, 04:16 PM)
Thanks. Kind of strange. 3rd party transfer and Duit Now transfer can set up to 100K.
Too bad FPX still at 50K.
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My limit has been at 100k more than 2 yrs already. FPX still 50k.
Kawanku S/A with passbook , 20+ yrs

Perhaps u hv high amount in ur CASA or FD. Saw some posters saying MBB categorize some customers as "High net worth or Affluent" so they allow these 100k limit ..

This post has been edited by socratesman: Jul 5 2023, 06:01 PM
newtunes
post Jul 18 2023, 11:22 AM

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Did a Duitnow on Pbe, can't go through despite approve via push notification, the transaction now subjected to pending verification status, find faq section now have 12 hours cooling period for pending verification.

Even transfer to own account to other bank also need to wait 12 hours... despite using Duitnow.


sirius2017
post Jul 18 2023, 11:39 AM

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QUOTE(newtunes @ Jul 18 2023, 11:22 AM)
Did a Duitnow on Pbe, can't go through despite approve via push notification, the transaction now subjected to pending verification status, find faq section now have 12 hours cooling period for pending verification.

Even transfer to own account to other bank also need to wait 12 hours... despite using Duitnow.
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Ya, they implement this on 22/6.
If you want the transfer to be done ASAP, you can called them at 603‑2170 8000, or email there at casemanagement@publicbank.com.my where they suppose to call you back for verification.

CS from public bank will ask some questions on your account details etc. So get ready all the answers and details of your debit card etc.

Problem if you are in overseas, call can be expensive.
If got FD maturity, better do the redemption at 6.00am when the system is available to provide for this cooling off period biggrin.gif

» Click to show Spoiler - click again to hide... «

socratesman
post Jul 18 2023, 12:48 PM

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QUOTE(newtunes @ Jul 18 2023, 11:22 AM)
Did a Duitnow on Pbe
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How much u transferred out, I'm curious?
newtunes
post Jul 18 2023, 02:15 PM

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QUOTE(sirius2017 @ Jul 18 2023, 11:39 AM)
Ya, they implement this on 22/6.
If you want the transfer to be done ASAP, you can called them at 603‑2170 8000, or email there at casemanagement@publicbank.com.my where they suppose to call you back for verification.

CS from public bank will ask some questions on your account details etc. So get ready all the answers and details of your debit card etc.

Problem if you are in overseas, call can be expensive.
If got FD maturity, better do the redemption at 6.00am when the system is available to provide for this cooling off period biggrin.gif

» Click to show Spoiler - click again to hide... «

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If no call them or email them, then after 12 hours will auto go thru? or auto cancelled?

Transfer thru saved favorite ac also pending... , Duitnow serves little purpose if pending so long.
I taught the secure push notification that eliminate SMS OTP already more secure, now even need to have pending?
Big amount like 5 digit may be understandable, but the amount transferred is much less.

Next time, if urgent need to pay for something or someone, I better go to ATM to withdraw. Amount not big, ATM also can withdraw.
Really embarrass if said to someone, I Duitnow you for the payment, then only found out the transaction is pending.
I suggest their system better straight away reject, instead of pending if found suspicious.
At least rejected, I can go to ATM or bank directly withdraw to make for payment instead now hanging in between.
sirius2017
post Jul 18 2023, 02:38 PM

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QUOTE(newtunes @ Jul 18 2023, 02:15 PM)
If no call them or email them, then after 12 hours will auto go thru? or auto cancelled?

Transfer thru saved favorite ac also pending... , Duitnow serves little purpose if pending so long. 
I taught the secure push notification that eliminate SMS OTP already more secure, now even need to have pending? 
Big amount like 5 digit may be understandable, but the amount transferred is much less.

Next time, if urgent need to pay for something or someone, I better go to ATM to withdraw. Amount not big, ATM also can withdraw.
Really embarrass if said to someone, I Duitnow you for the payment, then only found out the transaction is pending.
I suggest their system better straight away reject, instead of pending if found suspicious.
At least rejected, I can go to ATM or bank directly withdraw to make for payment instead now hanging in between.
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Transaction pending verification will go through after 12 hours cooling period if you do not call or email them.

I do agree PB implementation of transaction verification is rather weird and super inconvenience to users. I did told their CS about this. He mentions not all transaction affected. So far I was hit once trying to transfer to my own account in another bank (via own favorite). The amount is the max online limit. Have not try with smaller amount yet.
cybpsych
post Jul 18 2023, 03:21 PM

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QUOTE(sirius2017 @ Jul 18 2023, 02:38 PM)
Transaction pending verification will go through after 12 hours cooling period if you do not call or email them.

I do agree PB implementation of transaction verification is rather weird and super inconvenience to users. I did told their CS about this. He mentions not all transaction affected. So far I was hit once trying to transfer to my own account in another bank (via own favorite). The amount is the max online limit. Have not try with smaller amount yet.
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fyi

i've tried smaller amount 7xx from PBB SA to fav/saved account (MBB SA). no verification triggerred.

guess there may be some certain threshold and/or adhoc -vs- fav and/or past historical transfer? just guessing laugh.gif
sirius2017
post Jul 18 2023, 03:50 PM

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QUOTE(cybpsych @ Jul 18 2023, 03:21 PM)
fyi

i've tried smaller amount 7xx from PBB SA to fav/saved account (MBB SA). no verification triggerred.

guess there may be some certain threshold and/or adhoc -vs- fav and/or past historical transfer? just guessing  laugh.gif
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PBB could improve their checking algorithm. If transfer is from saved favorite AND same account holder name, should just let it through.
newtunes
post Jul 18 2023, 04:43 PM

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QUOTE(sirius2017 @ Jul 18 2023, 03:50 PM)
PBB could improve their checking algorithm. If transfer is from saved favorite AND same account holder name, should just let it through.
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Ya, agreed.

Create a lot of unnecessary hassle if keep on pending on every new transfer. Some are just transfer between own ac to other banks, like FD matured, and decided to transfer to own other bank ac.

It is not like CS is easily reachable to verify.
Can queue very long. Last time called once CS, waited for 20-30 mins and still keep on waiting, and those call got charges, if one is not under unlimited call plan. That time, waste several Rm and nobody pick up.

Citi did a good job on CS by having live chat. No need to hang on phone, no need to have phone call charges.

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