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 SP Setia Development Fails, Not meeting the expectations

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TSempiricalone
post Jul 26 2011, 12:04 AM, updated 15y ago

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[FONT=Arial][SIZE=7]SP Setia development in Johor Bahru is over-priced. And most importantly, their promises are fake. Poor after sales management and their service is very bad. Pity the singaporean who is pouring their money on SP Setia project. IJM and Leisure development has their words of commitment.

One more thing, the safety and harmony in the SP Setia Bukit Indah residential has died. SP Setia doesn't care about the residence except the $$$$$.

Very dissappointed with SP Setia.

efarhan
post Jul 26 2011, 12:16 AM

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Dont all the developers think alike ? Tell me which developer who actually cares bout their customers.. tongue.gif
koopa
post Jul 26 2011, 01:36 AM

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TS joined yesterday just to complain this? Can provide further details?
QUOTE(efarhan @ Jul 26 2011, 12:16 AM)
Dont all the developers think alike ? Tell me which developer who actually cares bout their customers.. tongue.gif
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E&O rclxms.gif Best developer so far.
beandk
post Jul 26 2011, 02:15 AM

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QUOTE(empiricalone @ Jul 26 2011, 12:04 AM)
[FONT=Arial][SIZE=7]SP Setia development in Johor Bahru is over-priced. And most importantly, their promises are fake. Poor after sales management and their service is very bad. Pity the singaporean who is pouring their money on SP Setia project. IJM and Leisure development has their words of commitment.

One more thing, the safety and harmony in the SP Setia Bukit Indah residential has died. SP Setia doesn't care about the residence except the $$$$$.

Very dissappointed with SP Setia.

*
Why you so disappointed? You have a stake in one of the developments?

BEANCOUNTER
post Jul 26 2011, 02:37 AM

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why pity the singaporeans only?

malaysians more deserved over priced and fake promises properties?
noswear
post Jul 26 2011, 11:15 AM

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QUOTE(BEANCOUNTER @ Jul 26 2011, 02:37 AM)
why pity the singaporeans only?

malaysians more deserved over priced and fake promises properties?
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cause his a singaporean??


lol
airline
post Jul 26 2011, 11:18 AM

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Sp setia or well known sure more expensive then others.
kochin
post Jul 26 2011, 11:32 AM

I just hope I do!
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maybe is TS can elaborate more on how SPS has failed.

yoki
post Jul 26 2011, 11:34 AM

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also average workmanship
airline
post Jul 26 2011, 01:14 PM

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Thread starter is Singaporean?
surf-it
post Jul 26 2011, 02:10 PM

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appreciate his effort of registering a new account just to zap SP Setia? Who is the biggest competitor of SP setia?
macho dog
post Jul 26 2011, 02:44 PM

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QUOTE(surf-it @ Jul 26 2011, 02:10 PM)
appreciate his effort of registering a new account just to zap SP Setia? Who is the biggest competitor of SP setia?
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He may be asking for trouble.


Without specific proof and facts he could be sued by SP for Defamation.




airline
post Jul 26 2011, 02:48 PM

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QUOTE(surf-it @ Jul 26 2011, 02:10 PM)
appreciate his effort of registering a new account just to zap SP Setia? Who is the biggest competitor of SP setia?
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Has to be mah sing supporter
macho dog
post Jul 26 2011, 02:51 PM

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QUOTE(airline @ Jul 26 2011, 02:48 PM)
Has to be mah sing supporter
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MS not strong down south.

He oredi hinted in his post, IJM supporter...I guess.



felixwang
post Jul 26 2011, 03:01 PM

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QUOTE(empiricalone @ Jul 26 2011, 12:04 AM)
[FONT=Arial][SIZE=7]SP Setia development in Johor Bahru is over-priced. And most importantly, their promises are fake. Poor after sales management and their service is very bad. Pity the singaporean who is pouring their money on SP Setia project. IJM and Leisure development has their words of commitment.

One more thing, the safety and harmony in the SP Setia Bukit Indah residential has died. SP Setia doesn't care about the residence except the $$$$$.

Very dissappointed with SP Setia.

*
strong allegations. unless you are here to blow off some steam, you have definately took it up the wrong place. going against the multiple times award winner as The Edge Malaysia No.1 Developer by posting up on LYN is proven to be futile. only by approaching mass media like The Star or NST will do you good.

but go ahead as long as it makes you feel better.

This post has been edited by felixwang: Jul 26 2011, 04:07 PM
ch_leong
post Jul 26 2011, 04:06 PM

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SP Setia is owned by EPF. If you have EPF, you own part of SP Setia tongue.gif
spikyz
post Jul 26 2011, 04:18 PM

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no proof. and bolded words make me lazy to read d whole sentence. could u please grow up and start ur story step by step. n yeah, provide proof and source while u at it.
kochin
post Jul 26 2011, 04:36 PM

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QUOTE(ch_leong @ Jul 26 2011, 04:06 PM)
SP Setia is owned by EPF. If you have EPF, you own part of SP Setia tongue.gif
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maybe his is CPF hence not owner of SPS. drool.gif
beandk
post Jul 26 2011, 04:37 PM

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And still no reply from TS.....
Vincent Pang
post Jul 26 2011, 05:21 PM

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can TS shows some supporting facts ?
surf-it
post Jul 26 2011, 07:24 PM

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some patient la...he is in "singapore" timezone....:-)
lch78
post Jul 26 2011, 07:36 PM

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QUOTE(surf-it @ Jul 26 2011, 03:10 PM)
appreciate his effort of registering a new account just to zap SP Setia? Who is the biggest competitor of SP setia?
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In Johor, maybe UEM Land.. Smell some sabotage intent here.. brows.gif
Koiman
post Jul 26 2011, 08:00 PM

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QUOTE(lch78 @ Jul 26 2011, 07:36 PM)
In Johor, maybe UEM Land.. Smell some sabotage intent here..  brows.gif
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SPS is well known in Klang Valley, how the hell their Johor project is being ....... Screw!

TS, care to explain?
lch78
post Jul 26 2011, 08:14 PM

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Yeah, TS, please explain why it is so screwed up?
leongal
post Jul 26 2011, 10:52 PM

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Or, maybe an (ex)-employee who is angry wit the employer?
beandk
post Jul 26 2011, 11:00 PM

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Do you suppose TS doesn't know how to reply? After all he's a newbie with one post.....
davkong
post Jul 26 2011, 11:02 PM

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Wait wait...he's compiling all the evidences, sei mei, lol...
lch78
post Jul 27 2011, 12:44 AM

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Still waiting for details...
cfa28
post Sep 18 2014, 10:12 AM

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QUOTE(Frustrat @ Sep 18 2014, 09:38 AM)
Do not buy property from S P Setia. Very low quality and senior management does not dare to engage complaints with end customer directly, hiding behind low level people. Shameful. Still call themselves "builders of distinction", my god!

Let me list out how dire the situation is on the ground for a unit and you guys decide whether this organisation is a "Builder Of Distinction":
- entire wash basin crumbles when worker applied pressure
- more than 40 floor tiles scratched (due to worker carelessness, or low quality of tile or both?)
- broken window
- door chips when slammed by the wind
- entire window frame structure shakes when closing windows
- window gets stuck sometimes when closing
- chipped and scratched marble table top
- cracked soap holder when screwed on
- cracked, flimsy toilet covers
- electrical sockets with faulty switches
- door doesn't close properly
- balcony door creaks when closing
- door handle cannot lock
- flaking chrome and scratches on door handles
- missing skirting tile
- prevalent overflowing paint on skirting in toilets
- door built with missing rubber stopper, markings on door uncleaned
- shaky door with a loose bracket
- rusty drain cover

All in one unit... You got it... only by: Setia... "Builder Of Distinction"... truly exceptional finishing.
*
Bro, if your case is true, our sympathies for you

But all we have is just your word. You should do the following:

1) Take photos and submit back to SP Setia for them to rectify.
2) If SP Setia does not rectfy, write to Stake Holder not to pay balance Retention Sum
3) Post proof of (1) and (2) above



gtfan
post Sep 18 2014, 10:29 AM

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QUOTE(cfa28 @ Sep 18 2014, 10:12 AM)
Bro, if your case is true, our sympathies for you

But all we have is just your word.  You should do the following:

1) Take photos and submit back to SP Setia for them to rectify.
2) If SP Setia does not rectfy, write to Stake Holder not to pay balance Retention Sum
3) Post proof of (1) and (2) above
*
The complainant is just frustrated and spamming every spsetia thread. Can't blame him when almost all developers in malaysia sub the building jobs to company who hired nepalese, banglas, indons to do the work. QC is always questionable and thus, the rise in defects claims.

He should do it your way and approach them. If response is slow, the stakeholder claim is a good way to make the developer wake up.
cfa28
post Sep 18 2014, 10:33 AM

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QUOTE(gtfan @ Sep 18 2014, 10:29 AM)
The complainant is just frustrated and spamming every spsetia thread. Can't blame him when almost all developers in malaysia sub the building jobs to company who hired nepalese, banglas, indons to do the work. QC is always questionable and thus, the rise in defects claims.

He should do it your way and approach them. If response is slow, the stakeholder claim is a good way to make the developer wake up.
*
Plus all use cheap materials or reduce the recommended mix of say cement, sand to save cost.

Won't see the results now but when u start drilling, notice a low of sand just pours out from the holes

Also, after few years, the electrical switches start failing in about 5-yrs

My previous house, switches was still okay after 30 years of on / off

Plus previous guy is opening himself for l_w su_t





This post has been edited by cfa28: Sep 18 2014, 10:35 AM
nookie188
post Sep 18 2014, 10:39 AM

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QUOTE(cfa28 @ Sep 18 2014, 10:12 AM)
Bro, if your case is true, our sympathies for you

But all we have is just your word.  You should do the following:

1) Take photos and submit back to SP Setia for them to rectify.
2) If SP Setia does not rectfy, write to Stake Holder not to pay balance Retention Sum
3) Post proof of (1) and (2) above
*
+1

exactly ...once you write to the lawyer to withhold retention sum, the developer will suddenly be super efficient..!
homicidal85
post Sep 18 2014, 10:47 AM

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QUOTE(Frustrat @ Sep 18 2014, 09:38 AM)
Do not buy property from S P Setia. Very low quality and senior management does not dare to engage complaints with end customer directly, hiding behind low level people. Shameful. Still call themselves "builders of distinction", my god!

Let me list out how dire the situation is on the ground for a unit and you guys decide whether this organisation is a "Builder Of Distinction":
- entire wash basin crumbles when worker applied pressure
- more than 40 floor tiles scratched (due to worker carelessness, or low quality of tile or both?)
- broken window
- door chips when slammed by the wind
- entire window frame structure shakes when closing windows
- window gets stuck sometimes when closing
- chipped and scratched marble table top
- cracked soap holder when screwed on
- cracked, flimsy toilet covers
- electrical sockets with faulty switches
- door doesn't close properly
- balcony door creaks when closing
- door handle cannot lock
- flaking chrome and scratches on door handles
- missing skirting tile
- prevalent overflowing paint on skirting in toilets
- door built with missing rubber stopper, markings on door uncleaned
- shaky door with a loose bracket
- rusty drain cover

All in one unit... You got it... only by: Setia... "Builder Of Distinction"... truly exceptional finishing.
*
i see got lots of SPS backers in this thread. Im staying in nusajaya, right next to bukit indah and i can confirm SPS does not have a good reputation in terms of quality of work in this area. but the list TS has written is quite shocking. never knew it could be that bad...
akh731
post Sep 18 2014, 11:31 AM

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normallah, SP Setia quality...

Last time, i received the VP, almost 30% the floor tile never install proper.. they cut shor the cement and there hollow between slab and tile...

aiya.. bring the tools check everything lah... dont't give them face loo

sure after they complete the defect they will give you some survinior as token to mouth shut...

hi hi
Babizz
post Sep 18 2014, 11:31 AM

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now all their staff in EcoW*rld, don't expect them to finish any project on time laa.. they reli slow lately.. btr increase the pay to retain whats left
corleone74
post Sep 18 2014, 11:37 AM

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QUOTE(cfa28 @ Sep 18 2014, 10:12 AM)
Bro, if your case is true, our sympathies for you

But all we have is just your word.  You should do the following:

1) Take photos and submit back to SP Setia for them to rectify.
2) If SP Setia does not rectfy, write to Stake Holder not to pay balance Retention Sum
3) Post proof of (1) and (2) above
*
I think the property in question in your quoted post may be the bukit indah condo project just VP'ed.
bearbearwong
post Sep 18 2014, 11:44 AM

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QUOTE(cfa28 @ Sep 18 2014, 10:33 AM)
Plus all use cheap materials or reduce the recommended mix of say cement, sand to save cost.

Won't see the results now but when u start drilling, notice a low of sand just pours out from the holes

Also, after few years, the electrical switches start failing in about 5-yrs

My previous house, switches was still okay after 30 years of on / off

Plus previous guy is opening himself for l_w  su_t
*
wah SP setia so char one? still wanna built township.. under Eco world leaders already like that, now change new leaders from government to run Sp setia

faile project, sumore ulu sumore semenyih... ceh... Mahsing are better than off than this though price are more expensive

hey, any first information from bank negara side on Increased OPR today?
cfa28
post Sep 18 2014, 11:46 AM

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QUOTE(bearbearwong @ Sep 18 2014, 11:44 AM)
wah SP setia so char one? still wanna built township.. under Eco world leaders already like that, now change new leaders from government to run Sp setia

faile project, sumore ulu sumore semenyih... ceh... Mahsing are better than off than this though price are more expensive

hey, any first information from bank negara side on Increased OPR today?
*
Just my personal opinion, No OPR increase

then again, I am also saying NO to Scotland independence

I could be wrong on 2 occasions by tomorrow


puchong@residenz
post Sep 18 2014, 11:47 AM

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I have a question about quality.

I experienced one case of SPS product. When I drills holes on the wall, they are hollow and powdery ( not even sand ! ).

Will the developer accepts this as defect ?
bearbearwong
post Sep 18 2014, 11:49 AM

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QUOTE(cfa28 @ Sep 18 2014, 11:46 AM)
Just my personal opinion, No OPR increase

then again, I am also saying NO to Scotland independence

I could be wrong on 2 occasions by tomorrow
*
our GDP is increasing well.. need to catch up with development also, all data are from the government one..

on scotland spat, too bad UK cant use China way? the communist way.. you want independent, they will finish you off like Tibet, Xinaziang and Taiwan.. look at Spartly Island

Scotland goes by votes, they go off, UK going to be weak
bearbearwong
post Sep 18 2014, 11:50 AM

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QUOTE(puchong@residenz @ Sep 18 2014, 11:47 AM)
I have a question about quality.

I experienced one case of SPS product. When I drills holes on the wall, they are hollow and powdery ( not even sand ! ).

Will the developer accepts this as defect ?
*
you purchased SP setia maa? look at good view by SHL red brick, non hollow brick and compact bricks.. no plastering cover bad bricks...
puchong@residenz
post Sep 18 2014, 11:55 AM

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QUOTE(bearbearwong @ Sep 18 2014, 11:50 AM)
you purchased SP setia maa? look at good view by SHL red brick, non hollow brick and compact bricks.. no plastering cover bad bricks...
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I sold the property already, so now it's not my problem. blush.gif

I asked just in case I encounter that in the future. Will have a case against the developer if I face the same thing again.
cfa28
post Sep 18 2014, 11:55 AM

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QUOTE(puchong@residenz @ Sep 18 2014, 11:47 AM)
I have a question about quality.

I experienced one case of SPS product. When I drills holes on the wall, they are hollow and powdery ( not even sand ! ).

Will the developer accepts this as defect ?
*
Unlikely, and even if they will, what would u expect them to do? Tear down the whole wall and build again.

Like I said, many developers are using this method to save cost.

I am not even talking about Tahan properties, using cardboard / newspaper to replace bricks.

Just using less sand, cement, more water, already can save lots of $$$ and like I said, u will know when u drill the wall

This was told to me also by many contractors who do renovation immediately after VP

Sometimes, owner even tear down some new walls and rebuild, esp for say wet kitchen, corner lots, etc
puchong@residenz
post Sep 18 2014, 12:03 PM

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QUOTE(cfa28 @ Sep 18 2014, 11:55 AM)
Unlikely, and even if they will, what would u expect them to do?  Tear down the whole wall and build again.

Like I said, many developers are using this method to save cost.

I am not even talking about Tahan properties, using cardboard / newspaper to replace bricks.

Just using less sand, cement, more water, already can save lots of $$$ and like I said, u will know when u drill the wall

This was told to me also by many contractors who do renovation immediately after VP

Sometimes, owner even tear down some new walls and rebuild, esp for say wet kitchen, corner lots, etc
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Sad but so common ....

The one I encountered was the bathroom. I was trying to install a towel hanger. Not one hole, almost all holes drilled on the wall were like that. It's hollow and dusty.

With this kind of wall, one can expect nothing to hold strong to the wall.

This post has been edited by puchong@residenz: Sep 18 2014, 12:04 PM
bearbearwong
post Sep 18 2014, 12:04 PM

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QUOTE(puchong@residenz @ Sep 18 2014, 11:55 AM)
I sold the property already, so now it's not my problem.  blush.gif

I asked just in case I encounter that in the future. Will have a case against the developer if I face the same thing again.
*
oh, so how? ongoing setia echo hill? township i heard, new ceo sumore...
puchong@residenz
post Sep 18 2014, 12:23 PM

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QUOTE(bearbearwong @ Sep 18 2014, 12:04 PM)
oh, so how? ongoing setia echo hill? township i heard, new ceo sumore...
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I just hope I don't get that in the future. I think not only SPS will cut corners on the wall quality, other developers will do the same.

You know these days it's common for people install big screen their 40" or even 60" TV onto the wall. If the wall quality is bad, the TV will not hold to the wall, it will fall down like durian.
bearbearwong
post Sep 18 2014, 12:42 PM

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QUOTE(puchong@residenz @ Sep 18 2014, 12:23 PM)
I just hope I don't get that in the future. I think not only SPS will cut corners on the wall quality, other developers will do the same.

You know these days it's common for people install big screen their 40" or even 60" TV onto the wall. If the wall quality is bad, the TV will not hold to the wall, it will fall down like durian.
*
all developers are the same, somewhere , someplace they will cut corners.. depends on what you pay, SP setia projects are famous for expensive price but low quality products, their reputation itself already cost you money..


SallyCLC
post Apr 19 2018, 12:49 PM

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Hello, not sure anyone still concern about SP Setia-Eco Cascadia or already buy one.

For me, i am damn disappointment & frustrated with SETIA and regret that i didnt see this forum earlier.

I bought and havent moved in then now is doing renovation and SETIA HOUSE IS A DISASTER.

1, Customer service reply super slow and keep drag me. Keep say is miscommunication and one simple fixed drag 3-4 month to complete and end up i give up and pay myself to touch up

2. The inner of the house have MOSS! YES,MOSSSSSSSSS!! not outside the house is inside the house! after i ask them fixed, i think their contractor sabotage my lock and kick the wall as i complained few times to office because they just show face 30 min then gone but the defective area still unfixed and i need write email n calling again which takes me 3 month to settle!

3. now the third floor ceiling have a hole and leakage water due to the heavy rain. my contractor go up to the roof top and discover ALL THE SCREW ARE RUSTED AND LOOSE. THE TILE MIGHT BE BLOW OFF ANYTIME WHEN WINDY AND LOTS HOLESSSSSSSS!! They shut me by telling me my warranty is expired on 2017 and i need to pay myself! telling me i should inform them before expiry. i explain to them that under normal circumstances who will pay to go roof top to inspection as the house is brand new and only 2 years old house!! they keep yelling say warranty expired but it expired dec17 and now is 2018 and who will expect the roof top rusty until like tat,right?!

Anyone facing this like me ? Anyway to ask Setia to pay? I need to pay RM2k myself to fix all the rusty screws and holes!

ANYONE WHO WANT TO BUY THE SP SETIA HOUSE, PLEASE RECONSIDER 3-4 TIME OR CHECK FROM ROOF TOP TO GROUND FLOOR BEFORE WARRANTY EXPIRED!!

Desperately need someone help how to get setia pay due to poor material used!!!

jeansandcorduroy
post Apr 19 2018, 01:30 PM

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QUOTE(SallyCLC @ Apr 19 2018, 12:49 PM)
Hello, not sure anyone still concern about SP Setia-Eco Cascadia or already buy one.

For me, i am damn disappointment & frustrated with SETIA and regret that i didnt see this forum earlier.

I bought and havent moved in then now is doing renovation and SETIA HOUSE IS A DISASTER.

1, Customer service reply super slow and keep drag me. Keep say is miscommunication and one simple fixed drag 3-4 month to complete and end up i give up and pay myself to touch up

2. The inner of the house have MOSS! YES,MOSSSSSSSSS!! not outside the house is inside the house! after i ask them fixed, i think their contractor sabotage my lock and kick the wall as i complained few times to office because they just show face 30 min then gone but the defective area still unfixed and i need write email n calling again which takes me 3 month to settle!

3. now the third floor ceiling have a hole and leakage water due to the heavy rain. my contractor go up to the roof top and discover ALL THE SCREW ARE RUSTED AND LOOSE. THE TILE MIGHT BE BLOW OFF ANYTIME WHEN WINDY AND LOTS HOLESSSSSSSS!! They shut me by telling me my warranty is expired on 2017 and i need to pay myself! telling me i should inform them before expiry. i explain to them that under normal circumstances who will pay to go roof top to inspection as the house is brand new and only 2 years old house!! they keep yelling say warranty expired but it expired dec17 and now is 2018 and who will expect the roof top rusty until like tat,right?!

Anyone facing this like me ? Anyway to ask Setia to pay? I need to pay RM2k myself to fix all the rusty screws and holes!

ANYONE WHO WANT TO BUY THE SP SETIA HOUSE, PLEASE RECONSIDER 3-4 TIME OR CHECK FROM ROOF TOP TO GROUND FLOOR BEFORE WARRANTY EXPIRED!!

Desperately need someone help how to get setia pay due to poor material used!!!
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Any photos?
hhho
post Apr 19 2018, 01:32 PM

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A picture tells a thousand words.
SallyCLC
post Apr 19 2018, 02:24 PM

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QUOTE(hhho @ Apr 19 2018, 01:32 PM)
A picture tells a thousand words.
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Yes truth...you can refer to attached. I have more pics and email thread as evidence. mad.gif mad.gif mad.gif mad.gif mad.gif SUPER LOUSY SETIA!


Attached File(s)
Attached File  1.zip ( 335.8k ) Number of downloads: 183
jeansandcorduroy
post Apr 19 2018, 02:38 PM

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I no trust zip file, just attach la
darkhunter16
post Apr 19 2018, 03:26 PM

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QUOTE(jeansandcorduroy @ Apr 19 2018, 02:38 PM)
I no trust zip file,  just attach la
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The zip file is okay. Tested

jeansandcorduroy
post Apr 19 2018, 04:22 PM

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QUOTE(darkhunter16 @ Apr 19 2018, 03:26 PM)
The zip file is okay. Tested
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I no trust you
SallyCLC
post Apr 19 2018, 04:39 PM

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QUOTE(jeansandcorduroy @ Apr 19 2018, 04:22 PM)
I no trust you
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dry.gif dry.gif dry.gif
bangwall.gif bangwall.gif bangwall.gif
kochin
post Apr 19 2018, 04:48 PM

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wah super silicone to seal gap. lol.
silicon rarely last.
those would be major weak point for seepage and leakage to occur.

MTH
post Apr 19 2018, 04:50 PM

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QUOTE(SallyCLC @ Apr 19 2018, 02:24 PM)
Yes truth...you can refer to attached. I have more pics and email thread as evidence. mad.gif  mad.gif  mad.gif  mad.gif  mad.gif  SUPER LOUSY SETIA!
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Waaaahh..which project was this ? Unbelievable.
flazeroth4th
post Apr 19 2018, 05:03 PM

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QUOTE(puchong@residenz @ Sep 18 2014, 11:55 AM)
I sold the property already, so now it's not my problem.  blush.gif

I asked just in case I encounter that in the future. Will have a case against the developer if I face the same thing again.
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if want build a case, it's all back to s&p, if s&p specifically mention type of material they use, but in reality, they use diff material, can file for case.
SallyCLC
post Apr 19 2018, 05:44 PM

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I buy Eco Setia Cascadia. Please re-consider before you buy and market have better option! Especially the price doesnt cheap at all!

I didnt expect they use such material for the house! Such disappointment and i cant do anything coz they keep pushing the blame to me as i should check the roof top and pointed out before the expiry!!! vmad.gif vmad.gif vmad.gif
How can i know right! 2 years old house only and i havent even move in!!
Still say if i buy a car with warranty then i should pointed out the engin got issue before warranty expired!!!
Who will climb up to check the roof top right ?!
ranting.gif ranting.gif ranting.gif Damn frustration and wonder anyone facing same issue like me ?

SETIA DAMN LOUSY and hope there will no more victim but planning to sell the house! whistling.gif I cant image if the house condition for another 2 year! bangwall.gif bangwall.gif
mystalyzer
post Apr 19 2018, 06:09 PM

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the workmanship looks bad, but then again that's the unfortunate reality of a lot of projects in Malaysia, including those by reputable developers because in the end, it's done by bangla and indons

the main problem was that from a legal point of view, they don't have to fix these issues because the 2 years are up. however, if you can kick up enough fuss about it.. they might still do it to prevent further damage to their reputation


SallyCLC
post Apr 19 2018, 06:17 PM

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QUOTE(mystalyzer @ Apr 19 2018, 06:09 PM)
the workmanship looks bad, but then again that's the unfortunate reality of a lot of projects in Malaysia, including those by reputable developers because in the end, it's done by bangla and indons

the main problem was that from a legal point of view, they don't have to fix these issues because the 2 years are up. however, if you can kick up enough fuss about it.. they might still do it to prevent further damage to their reputation
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cry.gif cry.gif cry.gif yaya i know but i never think bout roof top is like that..Roof top ler, how can i climb up to see...Morever i wouldnt know until the level3 ceiling have a holes dripping water! cry.gif cry.gif

How to kick the fuss? I am screaming and begging the customer services officer...
Going to post on all their FB website! Anything else i can do?


Attached thumbnail(s)
Attached Image Attached Image
lencent
post Apr 19 2018, 06:31 PM

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QUOTE(SallyCLC @ Apr 19 2018, 06:17 PM)
cry.gif  cry.gif  cry.gif  yaya i know but i never think bout roof top is like that..Roof top ler, how can i climb up to see...Morever i wouldnt know until the level3 ceiling have a holes dripping water! cry.gif  cry.gif

How to kick the fuss? I am screaming and begging the customer services officer...
Going to post on all their FB website! Anything else i can do?
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That looks bad for a hse just over 2 yrs.
I remember there is a tribuna to help house owner to claim against the developer. Cant remember the name though...
mystalyzer
post Apr 19 2018, 06:33 PM

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QUOTE(SallyCLC @ Apr 19 2018, 06:17 PM)
cry.gif  cry.gif  cry.gif  yaya i know but i never think bout roof top is like that..Roof top ler, how can i climb up to see...Morever i wouldnt know until the level3 ceiling have a holes dripping water! cry.gif  cry.gif

How to kick the fuss? I am screaming and begging the customer services officer...
Going to post on all their FB website! Anything else i can do?
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don't think customer services officer can do much. best is to use social media and post on their official social media accounts. of course, they might just remove your post. especially if you post on their new developments they are trying to sell, i'm sure they would take notice of you

also you need to stick to the facts in the event they try to use lawyers to shut you up (like the Mah Sing case). remember that truth is never defamatory, so showing the photos and listing of defects is much better than shouting without being backed up by evidence.
jeansandcorduroy
post Apr 19 2018, 06:35 PM

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Thanks Sally...
SUSmontyashley80
post Apr 20 2018, 08:46 AM

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QUOTE(airline @ Jul 26 2011, 11:18 AM)
Sp setia or well known sure more expensive then others.
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wow did not know that SP Setia work is bad???
got few friends bought SP Setia project..so far all good comments leh..maybe his case is the unlucky one??

QUOTE(kochin @ Jul 26 2011, 11:32 AM)
maybe is TS can elaborate more on how SPS has failed.
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ya coz each case is different coz many friends give thumbs up for their project
would like to own one too but price too expensive hahaha...

QUOTE(ch_leong @ Jul 26 2011, 04:06 PM)
SP Setia is owned by EPF. If you have EPF, you own part of SP Setia tongue.gif
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huh??!! really???
SUSmontyashley80
post Apr 20 2018, 08:52 AM

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QUOTE(gtfan @ Sep 18 2014, 10:29 AM)
The complainant is just frustrated and spamming every spsetia thread. Can't blame him when almost all developers in malaysia sub the building jobs to company who hired nepalese, banglas, indons to do the work. QC is always questionable and thus, the rise in defects claims.

He should do it your way and approach them. If response is slow, the stakeholder claim is a good way to make the developer wake up.
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almost everywhere also use cheap labour la but must importantly is the head to QC everything on weekly basis..when spotted something quickly rectify it la..
yes must approached them ASAP coz late submit claim..nothing will jalan
like my friend property, crest residency..delayed handover 6 yrs and completion is 4 yrs..so total 10 yrs wasted..when get the unit everything is soo old..now court case with the developer..


QUOTE(akh731 @ Sep 18 2014, 11:31 AM)
normallah, SP Setia quality...

Last time, i received the VP, almost 30% the floor tile never install proper.. they cut shor the cement and there hollow between slab and tile...

aiya.. bring the tools check everything lah... dont't give them face loo

sure after they complete the defect they will give you some survinior as token to mouth shut...

hi hi
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wow..first time hearing about SP Setia..on the negative side..the only one that I always hear is their pricing only hahaha..
e-lite
post Apr 20 2018, 09:03 AM

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What makes you guys think that big developer's products is good? They only good is their marketing & branding. Buying off a brochure no matter what anyone says is speculating.

And then for house give you metal roof. I rather buy a 20 year old completed terrace house instead in this case.

Let this be a life-long lesson for you to remember Sally.
BEANCOUNTER
post Apr 20 2018, 09:12 AM

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QUOTE(e-lite @ Apr 20 2018, 09:03 AM)
What makes you guys think that big developer's products is good? They only good is their marketing & branding. Buying off a brochure no matter what anyone says is speculating.

And then for house give you metal roof. I rather buy a 20 year old completed terrace house instead in this case.

Let this be a life-long lesson for you to remember Sally.
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You bought a guarantee that yr dream house will be built on time. And further more big cos have access to strategic location and most if not all have tap access to highways.

Name any small developers managed to do the above.
SallyCLC
post Apr 20 2018, 11:45 AM

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QUOTE(montyashley80 @ Apr 20 2018, 08:46 AM)
wow did not know that SP Setia work is bad???
got few friends bought SP Setia project..so far all good comments leh..maybe his case is the unlucky one??
ya coz each case is different coz many friends give thumbs up for their project
would like to own one too but price too expensive hahaha...
huh??!! really???
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When i do site visit it looks good and i happily buy without checking any negative feedback regarding this project.
BUT AFTER 1 YEAR all defect come out...some hiding defective you cant even know until it happens.
My contractor check and tell me Setia using low quality of the material especially their painting.
Or maybe i am really super unlucky one who kena this.
But i heard there are few more case about their roof top case like me.
ranting.gif ranting.gif ranting.gif ranting.gif
SallyCLC
post Apr 20 2018, 11:54 AM

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QUOTE(mystalyzer @ Apr 19 2018, 06:33 PM)
don't think customer services officer can do much. best is to use social media and post on their official social media accounts. of course, they might just remove your post. especially if you post on their new developments they are trying to sell, i'm sure they would take notice of you

also you need to stick to the facts in the event they try to use lawyers to shut you up (like the Mah Sing case). remember that truth is never defamatory, so showing the photos and listing of defects is much better than shouting without being backed up by evidence.
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i think so..i think i will go to their website and complain again today.
I tried to post on their FB but apparently they remove it and one dont even allow to post.
mad.gif mad.gif mad.gif mad.gif
I aslo worried bout they sue me slander so i will keep all the pic and email thread as evidence.
Really angry and unfair that i have to pay myself for this.
cry.gif Just can blame myself bad luck on this.
Zicoras1
post Apr 20 2018, 05:16 PM

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You should bring them to the Housing Tribunal. In my condo there was defect which even after the developer fixed it the problem keeps occurring. Now pass defect period and you can actually bring this to Tribunal and make the developer liable provided have evidence. Apparently, it's before a judge and they are compelled to fixed if judge rules on your side. You don't need a lawyer for this but you do need to fill in paperwork properly.

This particular case the claimant did not fill the forms properly it was "dibatalkan" based on a technicality. The claimant resubmitted again hence there will be another hearing.
aspartame
post Apr 20 2018, 06:11 PM

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QUOTE(Zicoras1 @ Apr 20 2018, 05:16 PM)
You should bring them to the Housing Tribunal. In my condo there was defect which even after the developer fixed it the problem keeps occurring. Now pass defect period and you can actually bring this to Tribunal and make the developer liable provided have evidence. Apparently, it's before a judge and they are compelled to fixed if judge rules on your side. You don't need a lawyer for this but you do need to fill in paperwork properly.

This particular case the claimant did not fill the forms properly it was "dibatalkan" based on a technicality. The claimant resubmitted again hence there will be another hearing.
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So troublesome. If cost to repair not high, just pay on your own and write off as lessons learned.
SUSmontyashley80
post Apr 23 2018, 08:47 AM

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QUOTE(SallyCLC @ Apr 20 2018, 11:45 AM)
When i do site visit it looks good and i happily buy without checking any negative feedback regarding this project.
BUT AFTER 1 YEAR all defect come out...some hiding defective you cant even know until it happens.
My contractor check and tell me Setia using low quality of the material especially their painting.
Or maybe i am really super unlucky one who kena this.
But i heard there are few more case about their roof top case like me.
ranting.gif  ranting.gif  ranting.gif  ranting.gif
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sorry for hear that...so have to rectify the defects yourself now?
since there is few of you guys..maybe can raise a case with them??


SallyCLC
post Aug 30 2018, 05:25 PM

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QUOTE(Zicoras1 @ Apr 20 2018, 05:16 PM)
You should bring them to the Housing Tribunal. In my condo there was defect which even after the developer fixed it the problem keeps occurring. Now pass defect period and you can actually bring this to Tribunal and make the developer liable provided have evidence. Apparently, it's before a judge and they are compelled to fixed if judge rules on your side. You don't need a lawyer for this but you do need to fill in paperwork properly.

This particular case the claimant did not fill the forms properly it was "dibatalkan" based on a technicality. The claimant resubmitted again hence there will be another hearing.
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mega_shok.gif how to do it? can you give me the link and i will do it! Definetely will do it! now i have another issue! Serious issue!! vmad.gif vmad.gif Aircon piping which is build by setia hidden inside the wall. setia refuse to fix and say warranty expired! i dun have an x-ray eye to rectify the issue hidden inside the wall!! so angry! SETIA say ask me to hire other to fix! vmad.gif vmad.gif vmad.gif vmad.gif ranting.gif ranting.gif ranting.gif
Zicoras1
post Aug 31 2018, 11:34 AM

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QUOTE(SallyCLC @ Aug 30 2018, 05:25 PM)
mega_shok.gif  how to do it? can you give me the link and i will do it! Definetely will do it! now i have another issue! Serious issue!! vmad.gif  vmad.gif  Aircon piping which is build by setia hidden inside the wall. setia refuse to fix and say warranty expired! i dun have an x-ray eye to rectify the issue hidden inside the wall!! so angry! SETIA say ask me to hire other to fix!  vmad.gif  vmad.gif  vmad.gif  vmad.gif  ranting.gif  ranting.gif  ranting.gif
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http://ehome.kpkt.gov.my/resources/index/f..._brosur9678.pdf
Zicoras1
post Aug 31 2018, 11:35 AM

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http://ehome.kpkt.gov.my/resources/index/f..._brosur9678.pdf

 

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