QUOTE(SallyCLC @ Apr 19 2018, 12:49 PM)
Hello, not sure anyone still concern about SP Setia-Eco Cascadia or already buy one.
For me, i am damn disappointment & frustrated with SETIA and regret that i didnt see this forum earlier.
I bought and havent moved in then now is doing renovation and SETIA HOUSE IS A DISASTER.
1, Customer service reply super slow and keep drag me. Keep say is miscommunication and one simple fixed drag 3-4 month to complete and end up i give up and pay myself to touch up
2. The inner of the house have MOSS! YES,MOSSSSSSSSS!! not outside the house is inside the house! after i ask them fixed, i think their contractor sabotage my lock and kick the wall as i complained few times to office because they just show face 30 min then gone but the defective area still unfixed and i need write email n calling again which takes me 3 month to settle!
3. now the third floor ceiling have a hole and leakage water due to the heavy rain. my contractor go up to the roof top and discover ALL THE SCREW ARE RUSTED AND LOOSE. THE TILE MIGHT BE BLOW OFF ANYTIME WHEN WINDY AND LOTS HOLESSSSSSSS!! They shut me by telling me my warranty is expired on 2017 and i need to pay myself! telling me i should inform them before expiry. i explain to them that under normal circumstances who will pay to go roof top to inspection as the house is brand new and only 2 years old house!! they keep yelling say warranty expired but it expired dec17 and now is 2018 and who will expect the roof top rusty until like tat,right?!
Anyone facing this like me ? Anyway to ask Setia to pay? I need to pay RM2k myself to fix all the rusty screws and holes!
ANYONE WHO WANT TO BUY THE SP SETIA HOUSE, PLEASE RECONSIDER 3-4 TIME OR CHECK FROM ROOF TOP TO GROUND FLOOR BEFORE WARRANTY EXPIRED!!
Desperately need someone help how to get setia pay due to poor material used!!!
Any photos?For me, i am damn disappointment & frustrated with SETIA and regret that i didnt see this forum earlier.
I bought and havent moved in then now is doing renovation and SETIA HOUSE IS A DISASTER.
1, Customer service reply super slow and keep drag me. Keep say is miscommunication and one simple fixed drag 3-4 month to complete and end up i give up and pay myself to touch up
2. The inner of the house have MOSS! YES,MOSSSSSSSSS!! not outside the house is inside the house! after i ask them fixed, i think their contractor sabotage my lock and kick the wall as i complained few times to office because they just show face 30 min then gone but the defective area still unfixed and i need write email n calling again which takes me 3 month to settle!
3. now the third floor ceiling have a hole and leakage water due to the heavy rain. my contractor go up to the roof top and discover ALL THE SCREW ARE RUSTED AND LOOSE. THE TILE MIGHT BE BLOW OFF ANYTIME WHEN WINDY AND LOTS HOLESSSSSSSS!! They shut me by telling me my warranty is expired on 2017 and i need to pay myself! telling me i should inform them before expiry. i explain to them that under normal circumstances who will pay to go roof top to inspection as the house is brand new and only 2 years old house!! they keep yelling say warranty expired but it expired dec17 and now is 2018 and who will expect the roof top rusty until like tat,right?!
Anyone facing this like me ? Anyway to ask Setia to pay? I need to pay RM2k myself to fix all the rusty screws and holes!
ANYONE WHO WANT TO BUY THE SP SETIA HOUSE, PLEASE RECONSIDER 3-4 TIME OR CHECK FROM ROOF TOP TO GROUND FLOOR BEFORE WARRANTY EXPIRED!!
Desperately need someone help how to get setia pay due to poor material used!!!
Apr 19 2018, 01:30 PM

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