I failed but to notice that the base cover of my new laptop , I think the screw assembly is quite poor.

I failed but to notice that the base cover of my new laptop , I think the screw assembly is quite poor.

Photo please

I failed but to notice that the base cover of my new laptop , I think the screw assembly is quite poor. Few loose screw and unfortunately on screw already became headless and the thread stuck inside the mobo and the top cover...

Any suggestion how to remove the screw....


Attached thumbnail(s)

Oh Lenovo claim you did that screw failed
They cannot do anything for you

They could consider as accidental damage, change the back cover...

This post has been edited by afiqsabri: Sep 7 2019, 03:58 PM

Accidental damage such as drop from the Heigh.
Not doing touch on the screw.
How you gonna to explain?
Once you unscrew mean you gonna to touch on the board.
This is consider void your warranty.
Teardown mean is consider user faulty

This post has been edited by Benefon: Sep 7 2019, 04:02 PM

Adding ram doesn't void the warranty and you need to unscrew them right...

In my experience, opening up the machine to add storage or memory won't void your warranty with Lenovo. Last year my friend (Johor) had to make warranty claim for his T480, due to a noisy fan. Prior to that, he replaced the SSD with his own. Got info from online support chat and carry-in to authorize service center. No problems. They checked, said need to order fan and told him they'll call in 2-3 days once the part arrived. He didn't have to leave the laptop there also. Didn't need to pay any money. Actually, it cost me more because I had to drive him and pay for parking....

Also, my cousin (Singapore) has a ThinkCenter desktop for her business front desk. When new, came with HDD only, so I added a budget ADATA SSD and reinstalled Windows to use it as system disk and the stock HDD for user files. Few months later her power supply failed and on-site tech didn't say anything. He took the desktop and returned it in around a week, no charges. Even offered to unplug the SSD + HDD and let my cousin keep while the machine was away, for privacy reasons.

Of course, they won't cover the component you installed yourself (you claim from that component's own manufacturer), but for most user installation like RAM, SSD, keyboard swap (from top only), etc, they usually don't make noise.

This post has been edited by G-17: Sep 7 2019, 04:43 PM

Storage or ram upgrade I think is should not an issue.
But due to screw broken into the chassis, I don’t think they will replace for you.
Unless is technical did the faulty

But it's a new laptop right? If like that he can contact support first with photo and receipt. See what they say.

Anyway u can capture and do a case with live chat from support.
Just make sure don’t let them know who you are before confirm that issue.
Just need to clarify will do.

I did contact the support, they said they will bring new back cover...

This post has been edited by afiqsabri: Sep 7 2019, 06:11 PM

Good idea. Will remember that for next time, just in case.


That's good. They will bring to your location?

Yes...

I'm looking for genuine T440p 9-cell battery and 135W adapter. I already have a T440p, but the battery life sucks, and it only came with a 45W adapter. Any suggestions on where I can find them? A lot of sellers online seem to be selling aftermarket parts, not genuine Lenovo or OEM. Official Lenovo store no longer sells them, which kinda makes sense since the laptop is from 2013. I don't mind used as long as it's in good condition and it's genuine.

This post has been edited by imnotabot: Sep 8 2019, 08:26 AM

Can look from the AliExpress
SG$ 59.46 7％ Off | 9Cells 11.1V 100WH New Original Laptop Battery for lenovo ThinkPad L440 L540 T440p T540p W540 45N1148 45N1149 45N1152
https://s.click.aliexpress.com/e/VxK5A6PLV

Guys, is it worth buying thinkpad t480 (PN: 20L5S00L00) demo set? The price is RM5,499..The shop claimed nb just opened for 5 months for display (until now). It still applicable for 3 years on site warranty.

Im upgrading from my X230.

Thanks.



This post has been edited by werrbug: Sep 8 2019, 04:43 PM

Lol 5 months display for over 5k?
The battery life almost K.O

Not worth bro.. can you wait end of the month pay with Citi45 by Citibank card.
You can have more choices to purchase like AMD E595, 495, T495, T495s or even T490 if they really going to offing
Cause last offer was T590 just less than Rm3.2k only

Don’t buy too rush
ThinkPad T490 just Rm5.7k
Configuration Details
Processor : Intel Core i5-8265U Processor (1.60GHz, up to 3.90GHz with Turbo Boost, 4 Cores, 6MB Cache)
Operating System : Windows 10 Home 64
Operating System Language : Windows 10 Home 64 English
Onboard Memory : 8GB DDR4 2666MHz Onboard
Total Memory : 8GB DDR4 2400MHz Onboard
Hard Drive : 512GB Solid State Drive, M.2 2280, NVMe, Opal
Display : 14.0" WQHD (2560x1440), IPS, 500nits, Glare
Graphic Card : Integrated Graphics
Top Cover Material : Standard PPSU Poly Cover
Color : Black
Keyboard : Backlit Keyboard Black English
Fingerprint Reader : Fingerprint Reader
Pointing Device : FingerPrint NoNFC
TPM Setting : Enabled Discrete TPM2.0
Battery : 3 Cell Li-Polymer Internal Battery, 50Wh
Power Cord : 65W AC Adapter PCC (3pin)-UK (USB Type C)
WLAN Selection : WLAN
Wireless : Intel Wireless-AC 9560 2x2 AC, Bluetooth Version 5.0 Onboard
Camera : IR&720p HD Camera with Microphone
Display Panel : 14.0" WQHD (2560x1440), IPS, Glare, No Touch, IR Camera, Mic, No WWAN, WLAN
Package Box : Standard Packaging
Language Pack : Publication-English
Warranty : 1 Year Carry-in
Items included:
3Y Accidental Damage Protection Add On
RM120.00
Part # 5PS0A23193
3Y Premier support with on-site NBD upgrade from 1Y depot/CCI
RM1.00
Part # 5WS0T36154
Lenovo Essential USB Mouse
RM1.00
Part # 4Y50R20863
Ships within 2 weeks.
3Y Sealed Battery Add On
RM1.00
Part # 5WS0A23013
ThinkPad 15.6-inch Basic Backpack
RM1.00
Part # 4X40K09936
Ships within 2 weeks.