Effective 1st Aug 2013

1. The following Cash Rebates are awarded for any spend using the UOB ONE Card in the following
categories below:
a. 5% Cash Rebate on all spending on petrol;
Note: For the rebate category of petrol, the maximum Cash Rebate awarded for purchases made
by the principal and supplementary Cardmembers shall be capped at RM500 for UOB ONE
Platinum card and RM300 for UOB ONE Classic card per month.
b. 5% Cash Rebate on all spending at Golden Screen Cinemas (“GSC”) ticket counters for purchase
of movie tickets;
c. 2% Cash Rebate on all spending in Guardian, Caring Pharmacy and Watsons pharmacies;
d. 2% Cash Rebate on all spending on groceries at Aeon Big, Tesco, Cold Storage, Pasar Raya
Jaya Grocer and Giant;
Note: For the rebate category of groceries, the maximum Cash Rebate awarded for purchases
made by the principal and supplementary Cardmembers shall be capped at RM1,500 for UOB
ONE Platinum card and RM1,000 for UOB ONE Classic card per month.
e. 2% Cash Rebate on all payments made to all major mobile service providers (Maxis, Digi and
Celcom);
Note: For the rebate category of telecommunication, the maximum Cash Rebate awarded for
payments made by the principal and supplementary Cardmembers shall be capped at RM300 for
UOB ONE Platinum card and RM200 for UOB ONE Classic card per month.
f. 0.3% Cash Rebate on all other spending.

I beginning to think it is impossible to get to speak to the CS agent. The call centre is always busy. UOB don't have a dedicated toll free line?

usually i call also got people pick up. no issue on it

Kuala Lumpur +6 03-26128 121

This one?

Recently seems to be a change in call centre procedure,

I selected card enquries > speak to CS officer > fees & charges

Both weekend and Monday morning ended up I have to key in my card n contact number and they call me back

They actually call you back?

Yes.

Well, okay. Will keep trying. Already the 3rd time this morning. Called the JB number also the same.

add: and thanks to Gen-x's blog, i managed to get the platinum line and got through instantly 

Card application has been approved 

platinum got special line? one card platinum can use? what's the number?

03-26128080

What is the number stated at the back of your card?

Is the above number is behind your card?? 

I think should be the same for all the card which is 03-2612 8121

03-26128080

What is the number stated at the back of your card?

looking at my card right now, it's stated: UOB Call Centre TEL (603) 26128 121.

my card is not delivered yet so cant verify. i got the no from Gen-X's blog 

03-2612 8121 is terrible. need to spend 1 min to go through the menus and then need to wait for the availability of CS rep to speak to you.

add: happy b'day 

most of the banks got priority line for platinum grade cards and above

So far that I called still ok, not pending for too long

Between, thanks for your wished!!!    ( just realized that got this birthday icon below the post count)
Is this number 8121 is priority for Pla card you mean?