QUOTE(Thrust @ Jan 5 2012, 09:45 AM)
After a week of receving my new car, there are some ‘clicking’ noise (3-4 seconds) from the engine after de-acceleration (if the rpm fall btw 1.5-2). The noise will continue to appear if low speed maintained in between 1.5-2rpm. I had complained in the 1st service but being told that Saturday only for maintenance service. So i bring in again after few days and the SA told me that jz let the engine run through the break-in period cz it still new. If still appear, complain in 2nd service.
I did my 2nd service in last week and unfortunately they told me that the noise is created from the engine part (if not mistaken is related to the bearing). They told me that if i wan to repair, i need to place the car for a mth due to time needed to disassembly the parts. I was like fxxking shock bcz this is a new car!!! The prblm already there after a week of driving! I can accept any minor issues but totally not for this case cz the engine need to be disassembly like breaking my car virgin.
I already voiced out my concern to HM but they said i still need to send in to SC to identify the issue in details. After a few yrs of hardworking to enable myself to buy my dream car but end up it's bcome a nightmare. I believe this is an isolated case and i pitty myself to be the unlucky one
Below are the my main concerns:
-Will engine still perform like new after repairing?
-Will the method of repairing shorten the useful life of the car engine?
-Will recon/used parts to replace the original faulty parts?
-Any other solution instead of disassembly the engine? This is unacceptable for a new car.
-Do the technicians in the service center possess the ability to repair the faulty part since the engine part is not the usual/routine issue they faced?
-Without a car for month is a disaster for me and yet I still need to pay for my car installment.
Appreciate all of the bro & sis can advice me on my concerns stated and what should i do now? Thanks in advance
Jan 5 2012, 10:44 AM

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