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 Celcom iPhone Discussion Thread | V2 , iPhone 5 Pre order now.

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nvrgivup
post Jul 11 2011, 08:48 PM

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QUOTE(greenlp_87 @ Jul 11 2011, 08:07 PM)
1. yes, u can just walk in to any celcom center with celcom service card to claim the warranty.
2. nope...normally they will not ask u..its enough if u have the service card..
3. nope..celcom does not require the 1st owner who brought the phone to be the only person who can claim the warranty..anyone who have the celcom service card can bring it to any celcom branch.its not like digi which requires the 1st owner to bring the phone to claim..  icon_rolleyes.gif  icon_rolleyes.gif
*
btw...i claim my ip4 for waranty...gt rattle in my ip4....on 29june...til nw...they haven call me...wat shud i do ??continue wait?? icon_question.gif
greenlp_87
post Jul 11 2011, 08:56 PM

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QUOTE(nvrgivup @ Jul 11 2011, 08:48 PM)
btw...i claim my ip4 for waranty...gt rattle in my ip4....on 29june...til nw...they haven call me...wat shud i do ??continue wait?? icon_question.gif
*
lol...which celcom branch u sent to claim the warranty?? hmm.gif hmm.gif


Added on July 11, 2011, 8:58 pm
QUOTE(m3lv @ Jul 11 2011, 08:45 PM)
Awesome! Thanks for the info!  biggrin.gif

Any idea which centre have available?
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erm...i dont know which centre got stocks..maybe u can try ur luck at menara celcom... icon_rolleyes.gif icon_rolleyes.gif

This post has been edited by greenlp_87: Jul 11 2011, 08:58 PM
nvrgivup
post Jul 11 2011, 08:59 PM

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QUOTE(greenlp_87 @ Jul 11 2011, 08:56 PM)
lol...which celcom branch u sent to claim the warranty??  hmm.gif  hmm.gif
*
http://www.celcom.com.my/celcombranch_southern.html


batu pahat
greenlp_87
post Jul 11 2011, 09:02 PM

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QUOTE(nvrgivup @ Jul 11 2011, 08:59 PM)
i think its better for u to pay a visit there to check the status of ur replacement unit...its nearly 2 weeks now.. hmm.gif hmm.gif
nvrgivup
post Jul 11 2011, 09:02 PM

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QUOTE(greenlp_87 @ Jul 11 2011, 09:02 PM)
i think its better for u to pay a visit there to check the status of ur replacement unit...its nearly 2 weeks now.. hmm.gif  hmm.gif
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cuz they told me have to wait 14days...so tml is the 14th day...bt i worry ltr they say due to bersih my iphone stil at KL main branch...
greenlp_87
post Jul 11 2011, 09:06 PM

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QUOTE(nvrgivup @ Jul 11 2011, 09:02 PM)
cuz they told me have to wait 14days...so tml is the 14th day...bt i worry ltr they say due to bersih my iphone stil at KL main branch...
*
is that be the case i suggest u to call that branch to check the status of it.. smile.gif smile.gif
nvrgivup
post Jul 11 2011, 09:10 PM

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QUOTE(greenlp_87 @ Jul 11 2011, 09:06 PM)
is that be the case i suggest u to call that branch to check the status of it..  smile.gif  smile.gif
*
they just photostat me a paper....write my name ic n telefon number...

hw do i check??

tell them my ip4 imei??
greenlp_87
post Jul 11 2011, 09:13 PM

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QUOTE(nvrgivup @ Jul 11 2011, 09:10 PM)
they just photostat me a paper....write my name ic n telefon number...

hw do i check??

tell them my ip4 imei??
*
yup..tell them the emei..let they check ur warranty claim status...btw do u have that branch contact number?? hmm.gif
nvrgivup
post Jul 11 2011, 09:23 PM

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QUOTE(greenlp_87 @ Jul 11 2011, 09:13 PM)
yup..tell them the emei..let they check ur warranty claim status...btw do u have that branch contact number?? hmm.gif
*
gt....kinda worry...my ip4 hilang
greenlp_87
post Jul 11 2011, 09:36 PM

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QUOTE(nvrgivup @ Jul 11 2011, 09:23 PM)
gt....kinda worry...my ip4 hilang
*
dont worry bro..they will kept ur iphone in a safe place...besides they will replace it with a new replacement unit...just call them to check the latest status... smile.gif smile.gif
vampirewong
post Jul 11 2011, 09:49 PM

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QUOTE(greenlp_87 @ Jul 11 2011, 08:07 PM)
1. yes, u can just walk in to any celcom center with celcom service card to claim the warranty.
2. nope...normally they will not ask u..its enough if u have the service card..
3. nope..celcom does not require the 1st owner who brought the phone to be the only person who can claim the warranty..anyone who have the celcom service card can bring it to any celcom branch.its not like digi which requires the 1st owner to bring the phone to claim..  icon_rolleyes.gif  icon_rolleyes.gif
*
Thanks greenlp_87. That's basically confirms whether I will go for maxis or Celcom set...


greenlp_87
post Jul 11 2011, 10:13 PM

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QUOTE(vampirewong @ Jul 11 2011, 09:49 PM)
Thanks greenlp_87. That's basically confirms whether I will go for maxis or Celcom set...
*
u r welcome bro...BTW maxis and celcom use the same policy for claiming warranty,only digi use different policy.. biggrin.gif

This post has been edited by greenlp_87: Jul 11 2011, 10:17 PM
nvrgivup
post Jul 11 2011, 11:00 PM

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QUOTE(greenlp_87 @ Jul 11 2011, 09:36 PM)
dont worry bro..they will kept ur iphone in a safe place...besides they will replace it with a new replacement unit...just call them to check the latest status...  smile.gif  smile.gif
*
thk bro...i hope so... notworthy.gif
vampirewong
post Jul 12 2011, 12:10 AM

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Been searching around in LYN and came across a trader selling new and sealed Celcom unit which comes with 2 years warranty.

I'm wondering since it's new and sealed unit, how do I verify the genuineness for the 2 years warranty? Normally 2 years warranty only applies to those who sign up 2 years contract. If were to check at Apple site based on the serial number, it will only show 1 year. How about the 2nd year warranty?

Any ways I can check to confirm that the phone is under Celcom warranty for 2 years?

Thanks.
greenlp_87
post Jul 12 2011, 01:52 AM

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QUOTE(vampirewong @ Jul 12 2011, 12:10 AM)
Been searching around in LYN and came across a trader selling new and sealed Celcom unit which comes with 2 years warranty.

I'm wondering since it's new and sealed unit, how do I verify the genuineness for the 2 years warranty? Normally 2 years warranty only applies to those who sign up 2 years contract. If were to check at Apple site based on the serial number, it will only show 1 year. How about the 2nd year warranty?

Any ways I can check to confirm that the phone is under Celcom warranty for 2 years?

Thanks.
*
i dont think the celcom set which is sell by that seller comes with two years warranty...the 2 years warranty will only be given to those who subscribe the iphone plan...celcom careline also tell me like this..therefore u need to confirm with the buyer whether the phone is come with 1 year or 2 years warranty..sometimes they want to attract the buyer using this strategy...if not registered with plan sure the warranty will be 1 year only... smile.gif smile.gif smile.gif
vampirewong
post Jul 12 2011, 10:05 AM

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QUOTE(greenlp_87 @ Jul 12 2011, 01:52 AM)
i dont think the celcom set which is sell by that seller comes with two years warranty...the 2 years warranty will only be given to those who subscribe the iphone plan...celcom careline also tell me like this..therefore u need to confirm with the buyer whether the phone is come with 1 year or 2 years warranty..sometimes they want to attract the buyer using this strategy...if not registered with plan sure the warranty will be 1 year only...  smile.gif  smile.gif  smile.gif
*
What if the iphone has signed up for 2 years plan and the phone was sold. After that the 1st owner settles the penalty with the provider and terminated the plan. What will be the warranty status for the phone? Back to 1 year warranty?

10q.
greenlp_87
post Jul 12 2011, 10:22 AM

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QUOTE(vampirewong @ Jul 12 2011, 10:05 AM)
What if the iphone has signed up for 2 years plan and the phone was sold. After that the 1st owner settles the penalty with the provider and terminated the plan. What will be the warranty status for the phone? Back to 1 year warranty?

10q.
*
on that issue im not sure about the status of the warranty..normally the 1st owner only want to subscribe the plan only n dont want to use the iphone..therefore they will selling the phone. so u have to clarify with the seller on this...maybe the 1st owner want to use the plan(sim card) on the other phone.... smile.gif smile.gif
phythia79
post Jul 12 2011, 12:44 PM

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i need to claim warranty from celcom...thinking of going to celcom in pav..ok ar?
greenlp_87
post Jul 12 2011, 12:47 PM

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QUOTE(phythia79 @ Jul 12 2011, 12:44 PM)
i need to claim warranty from celcom...thinking of going to celcom in pav..ok ar?
*
should be ok miss...BUT if u can go to menara celcom it will be better... smile.gif smile.gif

This post has been edited by greenlp_87: Jul 12 2011, 12:47 PM
phythia79
post Jul 12 2011, 12:49 PM

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can't lar..they only open till 5pm..i can only go there after work sad.gif

I'll try out pav..if can't..then no choice.


Added on July 12, 2011, 12:51 pmnext question..should i give the phone to them without replacement or should i get them to order..and when the phone arrives..then do exchange?


This post has been edited by phythia79: Jul 12 2011, 12:51 PM

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