Celcom iPhone Discussion Thread | V2 , iPhone 5 Pre order now.
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 Jul 11 2011, 08:01 PM
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#1
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Junior Member
55 posts Joined: Jan 2003 
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Hi,
I have a question about warranty claim from Celcom. If I buy a Celcom unit (new or used) from any traders here, 1. Can I just walk in to any Celcom branch with Celcom service card to claim for warranty? 2. Will Celcom ask for receipt of purchase? 3. Does the service card or iPhone4 unit tie to the original person who brought the phone initially? FYI, I'm not a Celcom subscriber... 10q. |
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Jul 11 2011, 09:49 PM
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#2
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Junior Member
55 posts Joined: Jan 2003
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QUOTE(greenlp_87 @ Jul 11 2011, 08:07 PM) 1. yes, u can just walk in to any celcom center with celcom service card to claim the warranty. Thanks greenlp_87. That's basically confirms whether I will go for maxis or Celcom set...2. nope...normally they will not ask u..its enough if u have the service card.. 3. nope..celcom does not require the 1st owner who brought the phone to be the only person who can claim the warranty..anyone who have the celcom service card can bring it to any celcom branch.its not like digi which requires the 1st owner to bring the phone to claim..   |
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Jul 12 2011, 12:10 AM
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#3
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Junior Member
55 posts Joined: Jan 2003
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Been searching around in LYN and came across a trader selling new and sealed Celcom unit which comes with 2 years warranty.
I'm wondering since it's new and sealed unit, how do I verify the genuineness for the 2 years warranty? Normally 2 years warranty only applies to those who sign up 2 years contract. If were to check at Apple site based on the serial number, it will only show 1 year. How about the 2nd year warranty? Any ways I can check to confirm that the phone is under Celcom warranty for 2 years? Thanks. |
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Jul 12 2011, 10:05 AM
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#4
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Junior Member
55 posts Joined: Jan 2003
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QUOTE(greenlp_87 @ Jul 12 2011, 01:52 AM) i dont think the celcom set which is sell by that seller comes with two years warranty...the 2 years warranty will only be given to those who subscribe the iphone plan...celcom careline also tell me like this..therefore u need to confirm with the buyer whether the phone is come with 1 year or 2 years warranty..sometimes they want to attract the buyer using this strategy...if not registered with plan sure the warranty will be 1 year only... What if the iphone has signed up for 2 years plan and the phone was sold. After that the 1st owner settles the penalty with the provider and terminated the plan. What will be the warranty status for the phone? Back to 1 year warranty? 10q. |
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