Well I have a problem with my driver seat, which gives a "knock" at my back and also a "tok" sound, whenever I press brake abit harder, whenever I accelerate suddenly or when I make a turn. Something seems to be loose inside, its like something hits me at the back, like a small ball or something like a massage chair sensation.
Nothing's bulging out or anything, just that if i lean back hard, it gives a sound "tok" and when i release it, it "tok" back. Very irritating.

So I sent it to a nearby SC, to check on it. They checked and said it needs to be replaced. However, after knowing I didnt purchase the car from their SC, the SA directed me to go back to where i bought the car from to claim for warranty. And that they can't do anything for me.
Well, that's just really unacceptable, as I bought it from my hometown, which is far away. And knowingly, warranty claims should be nationwide SC, I gave HM a call to complain about this SC on the spot.

After listening to my story, HM advisor called up the SC and directed it to the SA who was serving me. After for like 30 minutes waiting, the SA approached me and said they will help with the claim and do a report on it. That is, after consulting the service manager there. So I kasi complain to the service manager la, he told me, yeah, its true u can claim from any SC, however, as there are many cases where other SC often push away customers to their SC to do the claim, they also pushing them away. So lame and unprofessional.

I think they do not get any commission and yet they need to put in a report with pictures etc, to support the claim, hence they reluctant to do it.

Nevertheless, the service manager took the pics, and assured me that he'll make the report. Says would take maybe 1 months to claim it, IF HM approves the claim. Also have to leave my car in the SC for 1-2 days to fix a seat... wah... fix seat also need 1-2 days. My an neh can open up all seats within 2 hrs lol.

We'll see what this service manager can do le, just quite unhappy how they give false information to customers to avoid the hassle of doing a report.

tipu la wei... i bought it from KT and i claim the windows "rubber" i dunno call wat at penang sc. they also accept wat.

but, my claims date on 27/04/2011 til now, still no parts

Duno la, maybe just a few SCs doing this..

Mine got no sound but the stupid rust make the car look cheapo. Feels like painting the rusty edge.

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Added on June 13, 2011, 12:09 pmHohoho..mine since day 1. I told SA when my car was ready for collection, PLEASE make sure my plate is square and not rectangular.

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Added on June 13, 2011, 12:13 pm
Glad to hear they going to replace for you. Could be the "Passenger's Active Front Head Restraints" malfunction.



This post has been edited by iphone: Jun 13 2011, 12:13 PM

The inside area of the wheels of my Insight are brownish. Don't know whether it is rust or is it normal with all cars or what. Anyone having the same thing? As in, if you look into the wheel spokes, the area about 8cm inside then you can notice the brown area.

Yeah that's the worst part, its known as brake rotor/disc. The edge is forever rusty make our new car ugly.

i think that's a normal case for all disc brake

That rusty part is a bare steel. I think most of us got it. Yours look very severe. Have you wash your engine?
Im thinkin of painting that part also. Good fc u have there.

I notice that tok initially after bring the car back from Honda but now that sound disappeared dunno how. It's the brake pad/brake assembly. Sound obvious due to the creep aid system release the brake later than normal cars.

registering the car at JPJ, owner must also go?

This post has been edited by idoblu: Jun 14 2011, 12:19 PM

Reject it.

SA confirmed battery will arrive this thursday..Friday change/install it.. then submit e-hak milik, inspection and tinted.. probably can get my car next Tuesday... keep delay..

Any of you have to pay dunno what puspakom or jpj inspection amounting to rm150?

Hi, just booked my insight last week.
Need advise on reverse camera. What brand and where to get? thanks in advance.

That RM150 is actually for the scratch touch-up

Hope all goes well for you .. I might collect mine next week as well .. if everything ok ... maybe by this Saturday. The branch will do the tinting and the Connex GPS anti theft thingy for me when they receive the car on june 15th. Hope can get the number that I want.

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Added on June 13, 2011, 3:15 pmhuh? we have to pay?? I thought the honda branch supposed to settle everything ... no mention about this from my SA.

This post has been edited by sbanboy: Jun 13 2011, 03:15 PM

hahaha...the insight do travel over the sea same like the halfcut
another i suspect is the salt from sea during shipping to here.

Seems like your SA been telling stories to delay your delivery...

How can a complete CBU unit which has been approved by Honda Japan can be inspected by Custom/JPJ/Puspakom and verified with different battery and asked for battery change?

Yes they can detect if there's drugs or guns smuggles with the car but battery.....

Be patient and welcome to d club...

Anyone here from Melaka and just book ur insight recently? any news from the SA that when is the car will come?

Get to know from my friend at Batu Bahat that selling car, they have insight being allocated from time to time in May.

Called the Melak SA and the answer i get only dont know and not sure. Big mistake to book it here...sad...

thxs to another bro who came to get his insight done wit


coil mat, pedal lock, crystal car plate number, and fresh from the oven. Modulo door visor

coming all the way from sepang

Bro, pm me the price for pedal lock + door visor.... will let u know once I have my budget