QUOTE(flybird08 @ Jun 26 2011, 07:05 PM)
if i use over then 2GB(MB40 package), got any extra charge?
If u plan to subscribe MB40/UB40 pls make sure tat you only hav enough credit to subscribe cause this MB40 will utilise you extra credit once you breach the 2GB quota and its quite costly to use too, simply mean its Pay As You Use after the 2GB till the 30 days cycle ends
On how to make sure u hav just the require credit , buy FLEXI E Reload to get ONLY the required amount. Pls remember you will also get 15% reload bonus if u topup rm30 and above
Added on June 26, 2011, 9:16 pmQUOTE(Juneapril @ Jun 26 2011, 08:04 PM)
You are having problem exactly like what I had. You can check my prevous post and other's reply on that.
1. Well, you need to put on a thick face and call them EVERYDAY until they give the back the normal speed. That's what they want, you just give what they want. They want you to bug them everyday becoz they enjoy listening their customer scolding, they even record your scolding so they can do repeat listening. Welcome to Umobile Club.
2. I am serious about my first suggestion, you need to call them until they give back the normal speed. But your best choice it to get a second SIM card to rotate. PM Digilife for the tips.
3. I find out myself that when your 30 days expire, do not immediately re-subscribe, you will get the trottled speed. Wait for about two week after expire then you will get the normal speed when you re-subscribe. Weird huh? Welcome to Umobile club.
Those are among those thing you need to expect when you become a Umobile club. member.
P/S: I am really pissed off when writing these. Talk about that later.
UM CSO sucks, I too scolded them abt my quota and its better to use 2 different MB68 sims and let the "first one die naturally" after the 5GB . usually after abt 7 days it will be reset back to "normal" when it expires
This post has been edited by digilife: Jun 26 2011, 09:16 PM