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U Mobile The U-Mobile Thread #3, Internet for just RM28/month

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kanethesun
post Oct 31 2011, 04:31 PM

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I just terminated my UM BB just now at BTS, and there are actually long Q, not sure if those ranting there or actually want to apply sweat.gif
digilife
post Oct 31 2011, 04:32 PM

The MNP guy, its me yeah.
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Go to UM FB and shoot them kawkaw


Added on October 31, 2011, 4:33 pmmigration into Maxis Network?

not so soon rite?

actually UM2G also down, so basically its UM's problems doh.gif

This post has been edited by digilife: Oct 31 2011, 04:33 PM
Juneapril
post Oct 31 2011, 04:44 PM

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QUOTE(baliwesti @ Oct 31 2011, 12:21 PM)
Wow. That's new. Chicken Little.

I ask here, as I told you I was trying to get that guy to verify his sources as I also do not believe that the throttle speed is 64kbps. Don't reply to me as spreading the rumors, reply to the OP who I was replying to.
As for the calling the CS. I plan on calling but not when I don't have signal or don't have time to wait the queue out. Have any idea how to call the CS when your phone don't have signal?

Isolated case, try searching for @umobilesb on twitter or see their fb wall, then tell me it's isolated case. I am not the only one with the signal problem.

You clearly might be defending U Mobile from the tone of your replies. Hey I just switched from DiGi and P1 last deepavali to U mobile, I'm still new and plan to give them the benefit of the doubt as to their reliability. We're both on the same page bro, i'm not bashing U Mobile or anything so don't get too hyped up. And stop calling me Chicken Little. I don't appreciate that. (I'm certainly not little)
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Baliwesti ,

I don't think your previous post as fishy. Your case is not as isolated as mentioned by someone. Your frustfration is understandable. I have a different case (few months back) just to say sometime the info you get from CS is questionable:

I can connect but there is no internet access at all. Called CS and that guy told me it because I overused the bandwith. (BTW I am using UM68). I told him if I have already overused the 5G quota i should be throttled, not cut off the access at all. I asked several time. Thay guy repeated the same thing. At last that guy said he will bring my case to the technical dept (and as usual nobody call me back).

Should my internet access be throtteld instead off to be cut off totally? What kind of unlimited plan is this? Is that info from CS is correct that if you overused the quota you access can be cut off even it is under unlimmited plan?
chuahcs79
post Oct 31 2011, 04:50 PM

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most of the CS dont know what they are doing & not well train plus whatever data & info they have is very limited,. best case is refer to u mobile centre directly to get a straight correct answer,.


aiiiksss sucks need to top up my hotlink to call now,.. u mobile u did amazing job!!!! can't even call !!! doh.gif doh.gif doh.gif

ryant3
post Oct 31 2011, 04:52 PM

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Sunway still down


Added on October 31, 2011, 4:53 pmBut funny thing, once a while the data connection works for a while and then it goes off again because I can hear the sound of new emails coming in on my Galaxy Tab. But I don't see the "H" or "3G" logo though

This post has been edited by ryant3: Oct 31 2011, 04:53 PM
karheng
post Oct 31 2011, 05:18 PM

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just got it back in business, USJ 21 here...hello U.
baliwesti
post Oct 31 2011, 05:31 PM

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Subang Hi-tech, back online. Hope it stays that way.
ryant3
post Oct 31 2011, 05:33 PM

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Yupe Sunway Pyramid back online too
Quantum_thinking
post Oct 31 2011, 05:37 PM

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QUOTE(ryant3 @ Oct 31 2011, 05:33 PM)
Yupe Sunway Pyramid back online too
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Don't know why,just now phone line cannot even connect, but when plug into my data card modem ok in the morning and afternoon.

Just now their network totally down? rclxub.gif


chuahcs79
post Oct 31 2011, 05:49 PM

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already down in penang here since 11am just now until now,..

aiikkkss dont know how to last how long ?? doh.gif doh.gif
ryant3
post Oct 31 2011, 05:54 PM

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QUOTE(Quantum_thinking @ Oct 31 2011, 05:37 PM)
Don't know why,just now phone line cannot even connect, but when plug into my data card modem ok in the morning and afternoon.

Just now their network totally down?  rclxub.gif
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Ya just now totally down, no internet, no call, no sms
chuahcs79
post Oct 31 2011, 06:17 PM

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here still nothing in penang,.. WOW speechless ,.. from 11am
hianz86
post Oct 31 2011, 06:27 PM

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U mobile is kinda sucky....always down at my area
chteh0721
post Oct 31 2011, 06:37 PM

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i top up my u mobile prepaid broadband on 28/10/2011 and until this moment account still showing RM 0.00. Email/Call no responding at all, can I complaint to MCMC ? this is the worst CS experience that i ever have
digilife
post Oct 31 2011, 06:44 PM

The MNP guy, its me yeah.
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QUOTE(chteh0721 @ Oct 31 2011, 06:37 PM)
i top up my u mobile prepaid broadband on 28/10/2011 and until this moment account still showing RM 0.00. Email/Call no responding at all, can I complaint to MCMC ? this is the worst CS experience that i ever  have
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wat channel u used to topup your number?

YES, u can complain to MCMC

btw, i slot the sim into a 2G fon and its back to normal on a 2G fon now, 3G duno yet
chteh0721
post Oct 31 2011, 06:48 PM

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QUOTE(digilife @ Oct 31 2011, 06:44 PM)
wat channel u used to topup your number?

YES, u can complain to MCMC

btw, i slot the sim into a 2G fon and its back to normal on a 2G fon now, 3G duno yet
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i use maybank2u to top up
chuahcs79
post Oct 31 2011, 07:07 PM

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wow, finally u mobile is back at penang here, from 11am until 7pm,..

8 hour doh.gif doh.gif
digilife
post Oct 31 2011, 07:12 PM

The MNP guy, its me yeah.
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QUOTE(chteh0721 @ Oct 31 2011, 06:48 PM)
i use maybank2u to top up
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call MB2U to ask why credit not credited as only today 31/10 UM hav problems (and its restore in many places as i reply this) , next time PM to topup icon_idea.gif
KENTK3
post Oct 31 2011, 07:25 PM

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aiks..now i cant access *118# ar!!! suck network...in bangsar area!!!

This post has been edited by KENTK3: Oct 31 2011, 07:26 PM
chuahcs79
post Oct 31 2011, 07:27 PM

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*118# always down at night time, almost every night it will be down,..

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