cpu temp at 55 to 60 is consider normal already.

hey Amal, how long did it take to RMA ur laptop? You sent b to Mucro or their kl service partner?

They repaired it pretty quick... time mostly wasted on shipping...

It is almost 1 month since I send my laptop... half month is wasted because of shipping to Mucro using the Pos Parcel, damn slow!

Didn't even send the laptop to the KL service Partner... I troubleshoot it myself with the sager techsupport, then confirm need RMA...

Issue was with the GPU (6970M)...

wow 1 month is pretty long..who cover the shipping fee?

Never thought of asking KL service partner directly send it to sager(no need go through mucro sg)?

Done my Sager NP8170-S1 review, left performance review now, will do it tomorrow or on saturday

soundsyst64, please add the link to my review in your main post :]

http://forum.lowyat.net/index.php?act=ST&f...0#entry42646374

Mucro said that they will reimburse the shipping fee from Malaysia to Singapore...
Then, they sent it to Sager US which took only couple of days to arrive via DHL...

Email both Sager and Mucro at the same time...
Sager confirmed that it is faulty and need to send back for RMA... so, skip the KL service partner...
So, I send back the Laptop to Mucro Singapore so that they can send it back to Sager US...

From there, I REGRET using the Pos Parcel mail... which took about half month to arrive to Singapore! total cost is RM39.50...
Should had use atleast the PosLaju International Delivery... which I think it cost about RM100~... WAY faster...
http://www.pos.com.my/pos/services/fast_ma...tional/ems.aspx

This post has been edited by Amal: May 27 2011, 01:22 AM

Only cover MY to SG? What about SG to US? I thought mucro labour warranty means cover all shipping cost.

Yes, they cover that too...

I don't think Mucro covers shipping fees from SG to US if you are talking about the warranty terms and conditions.
For Amal's case, he receives a faulty laptop, so they are willing to replace for him and cover everything, but after that within the warranty period, anything happens, all referred to the warranty terms and conditions.

For small problem:
Regional Carry-in (labour) for Mucro means you send it to Mucro and you bear the shipping cost. (If you are staying in Singapore, you carry your laptop to their office and they fix it for you)
SG Onsite means if you are in Singapore, they will go to your place and fix it for you. (This one is only useful for those staying in Singapore)

For big problem:
From SG/MY to U.S., you bear all the shipping cost.

This post has been edited by jimmykvt: May 27 2011, 02:01 AM

Yup, I agree with you...
Mine is a special case, since it is faulty on the first day of use...

haha, good point but i just agreea bout the overprice howeer alienware is really good laptops llooll, how is your baby np7280? any bech u got? how is temps, .... BTW u have forgot to take the pictures of your lappy, Mine is still testing seems hope get it faster......

lol, i didnt do any benchies, i do take picture of it but le, abit lazy to upload.. lol. Temperature wise, i still thinking of a way to reduce it. Max proc temp is 78 and max graphic is 72, i still consider it high though. Maybe today i will get Tuniq TX-4 for it but i wonder where they sell it at singapore. Sigh. I run out of carbon fibre sticker too, so the sticker abit cacat.. sad..

I dun think there is Tuniq in Singapore. I was looking for it last time. If you happened to find, tell me also.

me too :]
And any idea how to protect the keyboard from dust? Seriously need a keyboard skin, but can't find it :[

This post has been edited by jimmykvt: May 27 2011, 09:37 AM

wow cryogenist, ur nick is everywhere in the forum, lowyat, hardwarezone, NBR, and etc.. woot. I saw ur name everywhere. I tot u order from lowyat posting to singapore?

U need to find those extra long keyboard skin protector. I am searching it also, all tat i know is that sarawak got alot, and very cheap but the things is tat i trap at singapore.

Got my 8150-S1 recently. Haven't tested it out yet properly as I am still away on holiday but can't wait to unleash the beast. TS, please help to add me to the list of owners, thanks!

P.S. The rubberised body of the laptop is OMG horrible, feels like an escalator's grip almost. Haha. But it's a small matter.

Ok, i gonna upload some pictures regarding my beast, well, not really 100% pimp yet but in the progress on doing it. Enjoice~


This is how the inside look like. It can have 4 fans but since i only bought one graphic card, so only one slot without fan.


This is how it look like when i put back the cover.


This is how big the power brick looks like.


This is how the sager power brick compare to a acer 65watt power brick. Bout 4.5x size of acer power brick.


This is how i pimp my top cover on my lappy. After using all the available carbon fibre sticker i have, i manage to pimp the top cover of the lappy only. I dun have enough to pimp the keyboard, so no picture on the keyboard


this is how a 14inch lappy compare to 18.4 inch.


This show how thick my lappy are, bout twice the size of the acer lappy.

Ok, tat's all the picture i can show until i receive a new carbon fibre sticker and stick on the keypad.

wtf at ur laptop`s size LOL.

can u really carry it around?

@jimmykvt
I took out the keyboard from the unit and clean it using cyberclean or blow the dust off.

@mcbarney666
List updated.
You can apply a carbon fiber sticker on the palm rest, like I did on my model

@rickysim84
The power brick is slightly bigger than NP8150
You mean applying the sticker on the palmrest? XD

can carry, bout most prolly will suffer serious shoulder pain.. lol. Like people said, is a high tech DUMBBELL

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Added on May 27, 2011, 11:08 amyup yup, palm rest i mean.

This post has been edited by rickysim84: May 27 2011, 11:08 AM