Or he could have got defected goods and started selling it off as cheap chinamade wares?

Lol, postal caused that dent on blade?

Give a good scenario how that can happen during postage....

Rusted is manufacturing defect? You never check your own goods before selling?

The bended blade is horrible.



Rust settle yourself? Pay you for what?

What kind of response is that.

Good luck TS don't hope too much :/



This post has been edited by ShinnKQ: Jun 4 2011, 03:35 PM

yeah he's right ts....he planned to lie to u from the start...

And despite the warning on the thread, people are still attempting to purchase from him.

How naive can they be?

stuborn i guess....once they been conned cbuk2 dtg cni mntak bantuan....what a stonehead...

i only interested coz the seller post the item from location that i know, Yong Peng, wow i didnt know my nearest area got shop sell this kind of toy. u got the full address?

Hi,

just so that you know, i didn't want to reply is because i dont what to go into any further argument with TS anymore. He said this will be the end of his rant, so I decided to let it be. but someone asked me to solve my dispute here so I came in.


this was his last message

First of all, yes I admit that its my fault for the defects, but apparently this guy has his own attitude problem and anyhow make up assumptions for people or anyhow insult people "politely". Yes he never used any rude words on me, but whats wrong is how the way he talk and he still wanted to stick to his own way thinking that everything have to go that way

you said i talked to you rudely, can tell me whats this?


and you anyhow pm on my messenger saying threatening me that you are sure that i have already read your message, if i dont respond fast then you are gonna start a dispute? dude we didnt even started discussing yet and you wanna go for the last resort, and you expect a happy discussion after this? okay nevermind i didnt save my chatlog for my messenger.

which BUYER will care about their SELLER life? as if it has anything to do with the deal, anyhow scolding people lifeless and making your funny assumptions, keep on giving me WTF-situation that people dont even know how to respond. I left my computer on most of the time thats why you see me online, and its not even more than 24hours i have responded to you. cant you just wait for respond? you sent me the pm at night, i replied to you in the morning. even if you cant, you should just keep your own stupid thoughts that will rage people mind to yourself. and i dont think any seller would be happy anymore to compensate after having a buyer to simply accuse their private life. and it is my business, why do you insist me to tell you whats going on with my internal problem? i remain the rights not to tell you anything about it, anyway i refunded half of the money to him before the full trade is done.

you want to complain about my rules now, but did you read it completely?

BY CONFIRMING YOUR ORDER MEANS YOU AGREE TO THE RULES AND REGULATION

I already stated Postage ONLY via City Link/ABX Express add RM20 for Sabah/Sarawak. you confirmed your order, means you agreed to it. now you are desperate for COD. aren't you contradicting yourself?

To solve the problem, I have already offered to send him another replacement for the Snake Eyes as I understand how bad the situation for that one is, for FREE and dont need to return me the other one. He is the one who declined it himself, because his mind is so stubborn he already made the conclusion that postage deals cannot be trusted. the Tian Po one is just a manufacturing defects, which I cant do anything on it. Yes for the rust it is our fault, but it can be settled easily which you refused to do it yourself. Dude you think compensating is free? I dont earn alot and you require all those including postage fee? the postage fee is very expensive for something of this size and weight, and i got my cost for the items im selling. Well of course I dont mind to exchange if you willing to sponsor all the postage fee but that would be very unreasonable and impossible.

we have another customer about 1 week ago before your purchase having the same crooked blade issue and a little different stuff, so we also came to the conclusion that giving him 1 free sword as a token of sorry. he accepted it and is happy with the condition, the problem is solved. we did what we can offer, its yourself who refused it because you think bad of our postage service. that is your own decision, you cant blame it to me. you should just checked the items when the parcel reach your doorstep, and you can return to the postage company if there is problem. any courier service goes by that regulation.

i can understand the point that you are unhappy with the product, but i dont get it why must you harrass the person you are discussing with, making him speechless and still want a good offer? its like the person already doesnt feel like wanna help you anymore. for me i have decided not to do anything anymore, since he is the one himself who refused my compensation and, i also dont know how to put this. its impossible now, i am sorry.

and to whoever thinks that i create multiple accounts, you guys must be a joker... just so that you know, customer has the right, but customer is not always right. you dont get to bully the seller by saying ridiculous stuff and demanding for more. yes i admit that i have done more than enough after what you did, if you all understand what i mean and my budget. by giving away 1 free unit it takes quiet a number of sales to get back the cost. my previous customer gave me good feedback and people still buy from me because they can see it through that its this buyer who doesnt want to accept it.

END OF DISCUSSION

anyway, i sincerely thanks everybody who showed their concern on this topic. glad to know that there are people who can still understand things by analysing the situation, and not anyhow blaming the seller's fault just because a buyer filed a complain against him.

bro before u sell to him, it is ur responsibility to check the item condition eventhough u r middle man....people trust u when u deal with them...it is normal for anyone including TS himself to be angry with u like this case....one way to solve this are either u refund his money or give him replacemnt for the item in good cond..then we can forgive each other....TS is a customer bro, instead u try to defend ur self here why don u apologize 1st n then solve the problem instead of fighting each other here....

well i did offered him to replace right, he is the one who doesnt want it. normally i would discuss wif my customer in peace and come to a settlement, all my previous customers who had problems are fine n happy after i take action. this one exception,how would you like to help someone when they already piss you off and threatens you before you go into a discussion? he has his own attitude problem.

if, you're active one moment in a topic...then a few minutes later, you're active in control panel, it's practically not possible for you to miss a PM. especially when you're selling things. so you're saying your online computer suddenly browse to a different page?

MSN status tells a lot about people.

i am the buyer, it is MY right to get an explanation why my items were delayed after payment is made.

yes, i agreed to your rules, but did you fulfill your promise? 1st the delay, then the defective items. any customer would be pissed. the rules were designed to protect your behind while leaving your buyers in a checkmate situation? i pay you, i can't complain on your service or the items, is that it?

on the delay: you can't just tell me there will be a delay before i made payment?

on the rust: are you blind? nothing can fix it. it's eaten through the metal finish and produces rust pits? do you know what that is? give me just ONE suggestion to remove rust pits without effecting the metal finish. please do and i'll close the rust issue.

that customer of yours only bought one sword, i bought 3. all three have their own defects, which is not minor at all. do you expect me to be polite after this kind of service?

i do not think your postage service is bad, it's you i don't trust. you didn't keep to your words. did you actually physically inspect the items before posting? did you?!

harass? if i am harassing, then i have the right, because of your lousy service.

i'm asking for more? what did i asked exactly? i'm asking for what i paid for!! i've followed your rules, waited patiently because of the delay, then saw what i got was pieces of craps!!! any buyer WOULD be pissed! i asked for a 1-to-1 cod replacement because it's practically the easiest solution, because i can't trust your lousy "best" judgement anymore. i'm not even asking for a discount for the defects. i'm letting you keep my money, but give me proper items. a cod replacement (i know you're in KL) won't have too much of a hit on your profit (you didn't think i'd consider YOUR situation, huh?).

3 items dude, if it's only one, i can shove the issue down the mattress.

now, i'm not interested with 1-to-1 cod anymore. since you are so persistent with the "no cod" rules, then i want compensation for the defects. for each of the defects.

note that my so called "harass" and "impoliteness" only started after i received the items, do you think i don't have the right? as a pissed off customer? i can harass you all i want. because you took my money, gave me defected items, and refuse to replace them with what i paid for! my so called "attitude problem" was the result of your own poor service.

bro customer come 1st...u know that too right...hope u guys can settle down n solve this quickly....peace yo

i think you quoted the wrong guy.

yeah sorry my bad....good luck anyway

what do you mean by that? i dont get what you trying to implement.

well yea you got my explanation, its private issues. if its stuff like courier service down or out of stock those kind of general cause i would be free to tell you. we did offered to return your money first until we settle down, and we also returned your money. of course the rules were to protect me, or else there would be more and more problematic customer. but it doesnt mean that we wont be responsible, any customer with major problems coming to me telling me that they got the wrong model/sword bent/sheath broken we would still gladly replace them a new one. and we would tell any customer beforehand if the delay is known early, not to say payment, even when before they confirm the purchase. its a sudden delay, we cant do anything about it.

seriously man, go and get a life. had enough of your pattern, you really like to go with your own assumption dont ya? please stop making funny accusation when you dont even know which customer im referring to hahaha. the customer, also same as you bought 3 swords. he got 1 wrong model and a bent sword. so we gave him an item free of charge and he bought another one, in the end he came back to me with a positive feedback.

well yea, i understand it too. please know that you are not the first customer to complain, many customers are upset and came to complain to me. they are pissed obviously, but at least they dont harrass people, BEFORE THE DISCUSSION EVEN STARTED. and whats this, you harrass anything related to the topic, its acceptable for me (customer's normal outrage) and yes you have the right. but eh, whats up with the physical harrassment eh? if you really followed my rules you wont ask for COD. its not considering on my situation. you wanna ask for compensation but you cant even start a peaceful discussion. seriously man, i wouldnt say you have attitude problem if every normal customer who come to complain started their first message like that. its the first time in my whole life i have seen something so ridiculous and unpredictable like that, i dont even know how should I respond to it so I decided to call it a WTF-situation. your attitude problem was already with you all the time.

you were the one to end the discussion, then now again you wanted your compensation. im willing to give compensation if you further down your discussion back then but now its over, im sorry but i have decided to not compensate anything to you. please make your fact clear, i did not refused. you are the one yourself who refused my compensation ._."

Hi Xyujix,

I did provide positive feedback but there were some defects when I received my sword. It was minor so I did not mention it. It was some where in the scale of 3.5/5 so it is basically positive.

I DIY it a little and I don't see it so obvious now.

I knew the sword was an unofficial replica so I have to be content with lower quality craftsmanship.

If I were to find someway other than the defect to complain I would say that after the item has been dispatched I receive no reply for my PM.

I am a frequent online buyer so I have met quite a substantial amount of problems. Unless it is a deal breaker usually I just let it go.

Anyway, I wish you guys can settle this matter soon.

Set aside anger first and work things out. Maybe both of you start by stating what one is willing to offer and another how he wishes to be compensated.

Just my opinion.

ahh,thanks for pointing out that man. i didnt know people would feel that way, coz most of the time im lazy to copy down the tracking no. after sending out the parcel unless they insisted, due to they would be receiving it the next day anyway. will work on it in future

you didn't offered to return 50% of my money, i insisted on that in the 1st place.

physical harassment? i came knocking on your door step?

i wouldn't ask for cod if at least 2 of the items were ok (note i didn't say perfect).

you broke your end of the bargain in the 1st place (not inspecting properly), and you are blaming me for wanting to COD?

i ask you again, did you actually inspect the items personally?

your whole life is more than a decade less than mine. so don't be so arrogant.

facts....let's see.....i'll end this whole thing if you give me just ONE worthy suggestion on how to remove the rust pits from the gintama blade without affecting the finish. just one. let's see you came up with that, since you insist it's fixable. in fact, i'm challenging you to it! we'll see who don't have their facts clear.

your so called compensation would only addresses the problem on the snake eyes sword. you refused to acknowledge the rust on the gintama IS irreparable. calling rust pits as MINOR DEFECT(you referred to is as "dirt") is just plain ignorance. is that a fair compensation?

from what i seen, he will make loss if he do as u request like refund or replace the item..thats why he keep defence himself here....i don think ts or buyer willl giv in in this case....but ts can settle this fast if he's gentlement...conclusion i make is that definitely a buyer loss here...alredy pay but got defected item...so sad....hope ts will check carefully the item before so that u wont make another buyer as ur enemy...

the thing is, all this could have been EASILY avoided if the seller actually inspect the items before posting. it's not like you need a microscope to spot rusts, bents and dents on a blade . honestly, i'm not expecting much from such an irresponsible person. he's probably just the small fry middle-man anyway.

This post has been edited by zeroglyph: Jun 11 2011, 08:26 PM

Its true that seller must inspect item before sending it to buyer. But still, item made in China are usually with defects, a lot of order was place and as always .. they prefer quantity over quality. So expect the cheap quality from China product no matter what they are.
Next time TS, I suggest you to buy one sword at a time. Bundle price made in China is totally wrong even with attractive price. Lesson to yourself, buy ONE at a time. So you can inspect it and if not satisfied, return it or get a free blade. You will lose nothing and gain satisfaction for undefect blade. The redo the order again for the next sword.

This post has been edited by TruthHurts: Jun 12 2011, 07:36 AM

i understand the quality of china stuff. i'm not really complaining about the quality too much(it's quite bad really). it's the defect that bothers me because it's a plain view defect. cheap quality stuff is still worth displaying. cheap quality stuff + this kinda defect = junk.

yeah, i should've bought one sword at a time. or perhaps none at all (from this seller at least).

thanks.