Forumer you are complaining against: xyujix

Item being sold/bought: 3 replica swords

Original thread link: http://forum.lowyat.net/topic/1615361

Date of transaction: May 2nd, 2011

Details of the complaint :

full story can be found in my post here:

http://forum.lowyat.net/index.php?act=ST&f...post&p=42138385

i paid RM660 for 3 cheap china-made replica swords(not that cheap really), what i get are 3 defected cheap china-made replicas. if only 1 of the 3 items were defected, i won't mind, but this is all 3. seller refuse to take full responsibility and insist it's either postage or minor manufacturing defect. why don't you guys have a good look at that thread and tell me what you think?

are those damages minor? for a display item?

if it was really manufacturing defect, shouldn't the seller inform me before i made payment?

seller refused to my request for COD replacement. i'm pretty sure i'll get nothing out of this(seller made it clear, quite offensively), but at least it'll be a warning to the next buyer. at least i get to vent out my frustration .

This post has been edited by zeroglyph: May 23 2011, 02:39 PM

he was pretty strict not wanting to do COD replacement. before the purchase he was really nice, with all the "thanks" and "please". after the purchase, all that goes down the drain.

if it happens to me, there is a chance it could happen to you too. just be careful. if only 1 sword was defected, i don't mind, but all three? that's too much.

he doesn't seem to mind me making this thread and don't bother to respond. so you get the idea how "responsible" he is.

honestly i did my research. most previous buyers gives +ve feedback to him (i PM them personally too). that is why i'm puzzled .


btw, thanks for the responses guys.

This post has been edited by zeroglyph: May 24 2011, 02:25 PM

this was the last PM from him:



that was before i posted this complain. think about it, i just bought rm660 worth of items, so i believe i deserve some sort of exception considering all 3 items have major defect. look at how arrogant his reply was after taking my money.

my advise to you, don't buy from him. arrogant and irresponsible sellers like him needs to be taught the power of consumerism.

i'm not sure if the "trade enforcers" here will take any action on him, so i'm not hoping too much. . if i get nothing out of this, i hope this thread served as a warning.

think of it this way:

if you bought a "china-copy" movie DVD worth RM8 and the shop owner claims it's DVD copy, but when you got home, it's actually a cinema copy, the shop owner WILL let you do a 1-to-1 exchange if you're not satisfied. but this guy won't let you do 1-to-1 exchange even for RM660 worth of items. does this sounds fair? i'm not even asking for my money back, i just want to exchange to non-defects items.

This post has been edited by zeroglyph: May 27 2011, 12:10 AM

no, the items were from yong peng(johore?). probably a shop or warehouse. seller's just a middle man.

well, as i said, i'm not asking for a refund. just 1-to-1 replacement. even that was too hard for the seller.

thanks for your understanding. unfortunately, the seller decides that 1 unsatisfied customer won't have any impact on his sale.

as i said, i can accept the risk. just to remind other buyers to be a little careful with this seller.

and yeah, not to be rude. it's pronounce INTERNET and posting with such big font in a forum(in the "interweb") is considered rude and childish.

---

Added on June 3, 2011, 3:35 pmi've personally PM most of his recent buyers. they gave good comments. plus, they don't really have the same writing pattern as seller's.

This post has been edited by zeroglyph: Jun 3 2011, 03:35 PM

my thoughts are exactly. it's not like i'm asking for money back or some discount.

hmmm...maybe. i did received PM from a former buyer that got a dented saya from him(decided to keep quite as he only bought 1 sword. plus, sheath are repairable(wood), blade is not). i think most of the satisfied buyer are just lucky. problem is, he sells the items, but he is not the one inspecting or posting it. so he refuses to take responsibility.

if, you're active one moment in a topic...then a few minutes later, you're active in control panel, it's practically not possible for you to miss a PM. especially when you're selling things. so you're saying your online computer suddenly browse to a different page?

MSN status tells a lot about people.

i am the buyer, it is MY right to get an explanation why my items were delayed after payment is made.

yes, i agreed to your rules, but did you fulfill your promise? 1st the delay, then the defective items. any customer would be pissed. the rules were designed to protect your behind while leaving your buyers in a checkmate situation? i pay you, i can't complain on your service or the items, is that it?

on the delay: you can't just tell me there will be a delay before i made payment?

on the rust: are you blind? nothing can fix it. it's eaten through the metal finish and produces rust pits? do you know what that is? give me just ONE suggestion to remove rust pits without effecting the metal finish. please do and i'll close the rust issue.

that customer of yours only bought one sword, i bought 3. all three have their own defects, which is not minor at all. do you expect me to be polite after this kind of service?

i do not think your postage service is bad, it's you i don't trust. you didn't keep to your words. did you actually physically inspect the items before posting? did you?!

harass? if i am harassing, then i have the right, because of your lousy service.

i'm asking for more? what did i asked exactly? i'm asking for what i paid for!! i've followed your rules, waited patiently because of the delay, then saw what i got was pieces of craps!!! any buyer WOULD be pissed! i asked for a 1-to-1 cod replacement because it's practically the easiest solution, because i can't trust your lousy "best" judgement anymore. i'm not even asking for a discount for the defects. i'm letting you keep my money, but give me proper items. a cod replacement (i know you're in KL) won't have too much of a hit on your profit (you didn't think i'd consider YOUR situation, huh?).

3 items dude, if it's only one, i can shove the issue down the mattress.

now, i'm not interested with 1-to-1 cod anymore. since you are so persistent with the "no cod" rules, then i want compensation for the defects. for each of the defects.

note that my so called "harass" and "impoliteness" only started after i received the items, do you think i don't have the right? as a pissed off customer? i can harass you all i want. because you took my money, gave me defected items, and refuse to replace them with what i paid for! my so called "attitude problem" was the result of your own poor service.

i think you quoted the wrong guy.

you didn't offered to return 50% of my money, i insisted on that in the 1st place.

physical harassment? i came knocking on your door step?

i wouldn't ask for cod if at least 2 of the items were ok (note i didn't say perfect).

you broke your end of the bargain in the 1st place (not inspecting properly), and you are blaming me for wanting to COD?

i ask you again, did you actually inspect the items personally?

your whole life is more than a decade less than mine. so don't be so arrogant.

facts....let's see.....i'll end this whole thing if you give me just ONE worthy suggestion on how to remove the rust pits from the gintama blade without affecting the finish. just one. let's see you came up with that, since you insist it's fixable. in fact, i'm challenging you to it! we'll see who don't have their facts clear.

your so called compensation would only addresses the problem on the snake eyes sword. you refused to acknowledge the rust on the gintama IS irreparable. calling rust pits as MINOR DEFECT(you referred to is as "dirt") is just plain ignorance. is that a fair compensation?

the thing is, all this could have been EASILY avoided if the seller actually inspect the items before posting. it's not like you need a microscope to spot rusts, bents and dents on a blade . honestly, i'm not expecting much from such an irresponsible person. he's probably just the small fry middle-man anyway.

This post has been edited by zeroglyph: Jun 11 2011, 08:26 PM

i understand the quality of china stuff. i'm not really complaining about the quality too much(it's quite bad really). it's the defect that bothers me because it's a plain view defect. cheap quality stuff is still worth displaying. cheap quality stuff + this kinda defect = junk.

yeah, i should've bought one sword at a time. or perhaps none at all (from this seller at least).

thanks.

dude, those are rust pits. honestly, you're insulting my intelligence when you said it's not rust. do you even know what rust pits are? you think i didn't try to clean it? the picture was taken right out of the box, as prove. i'll upload a recent photo for you to judge yourself.

rust pits are the worst form of damage on a carbon steel blade. it happens when rust has eaten through the metal surface. it's irreparable without affecting the finish of the blade.

your dad'd blade is either well taken care of or it's not carbon steel.

search on "pitting" on this page and check the solution:
http://www.chenessinc.com/cleaning.htm

thanks for your understanding.

for those who insist the damage on item #1 is NOT rust (including the seller). here's a close up pic, with an angled view.


now, tell me again those are not rust pits. note also the stain on the paper towel which i used to wipe it. what does it look like?

btw TruthHurts, cheap swords only use normal wood glue (white or translucent). a tar-like glue on item #1 would be hard to hide as it has no finish. it's just polished wood.

once again i'm challenging the seller to give me one feasible solution to remove those rust pits without harming the finish and i'll close this thread.

edit: managed to find this page back. search for "pitting" on it.

http://www.museumreplicas.com/t-swordclean...arbonsteel.aspx

This post has been edited by zeroglyph: Jun 15 2011, 01:39 AM

probably a friend of the seller.

yeah, that's as far as a canon A570 can go.

TruthHurts, now you expect me to buy a DSLR with macro lens to prove i'm right?

it seems the seller can't answer my challenge, huh? no surprise.

calling names now? how proper.
sabo you? this is MY complain thread, IIRC.

try answering the challenge below:
then we'll see who's the tard who don't know what's he's talking about, huh?

thanks for your understanding of the situation.

however, the seller propose to send me another item #3 by post. what if even that one is rusted, crooked or whatever? i'll just end up with another useless display item. so instead of paying for 3 defected items, i'll be getting a free potentially defected item also? that's a dumb solution, don't you think? more like a bribe to me(not a good one either).

i bought 3 swords, all of them have defects. how can i trust the 4th won't have some other weird defects? plus, i'm not trying to scam him. i just want what i paid for, a cod 1-to-1 exchange would save cost on both our sides.