Hi,

just so that you know, i didn't want to reply is because i dont what to go into any further argument with TS anymore. He said this will be the end of his rant, so I decided to let it be. but someone asked me to solve my dispute here so I came in.


this was his last message

First of all, yes I admit that its my fault for the defects, but apparently this guy has his own attitude problem and anyhow make up assumptions for people or anyhow insult people "politely". Yes he never used any rude words on me, but whats wrong is how the way he talk and he still wanted to stick to his own way thinking that everything have to go that way

you said i talked to you rudely, can tell me whats this?


and you anyhow pm on my messenger saying threatening me that you are sure that i have already read your message, if i dont respond fast then you are gonna start a dispute? dude we didnt even started discussing yet and you wanna go for the last resort, and you expect a happy discussion after this? okay nevermind i didnt save my chatlog for my messenger.

which BUYER will care about their SELLER life? as if it has anything to do with the deal, anyhow scolding people lifeless and making your funny assumptions, keep on giving me WTF-situation that people dont even know how to respond. I left my computer on most of the time thats why you see me online, and its not even more than 24hours i have responded to you. cant you just wait for respond? you sent me the pm at night, i replied to you in the morning. even if you cant, you should just keep your own stupid thoughts that will rage people mind to yourself. and i dont think any seller would be happy anymore to compensate after having a buyer to simply accuse their private life. and it is my business, why do you insist me to tell you whats going on with my internal problem? i remain the rights not to tell you anything about it, anyway i refunded half of the money to him before the full trade is done.

you want to complain about my rules now, but did you read it completely?

BY CONFIRMING YOUR ORDER MEANS YOU AGREE TO THE RULES AND REGULATION

I already stated Postage ONLY via City Link/ABX Express add RM20 for Sabah/Sarawak. you confirmed your order, means you agreed to it. now you are desperate for COD. aren't you contradicting yourself?

To solve the problem, I have already offered to send him another replacement for the Snake Eyes as I understand how bad the situation for that one is, for FREE and dont need to return me the other one. He is the one who declined it himself, because his mind is so stubborn he already made the conclusion that postage deals cannot be trusted. the Tian Po one is just a manufacturing defects, which I cant do anything on it. Yes for the rust it is our fault, but it can be settled easily which you refused to do it yourself. Dude you think compensating is free? I dont earn alot and you require all those including postage fee? the postage fee is very expensive for something of this size and weight, and i got my cost for the items im selling. Well of course I dont mind to exchange if you willing to sponsor all the postage fee but that would be very unreasonable and impossible.

we have another customer about 1 week ago before your purchase having the same crooked blade issue and a little different stuff, so we also came to the conclusion that giving him 1 free sword as a token of sorry. he accepted it and is happy with the condition, the problem is solved. we did what we can offer, its yourself who refused it because you think bad of our postage service. that is your own decision, you cant blame it to me. you should just checked the items when the parcel reach your doorstep, and you can return to the postage company if there is problem. any courier service goes by that regulation.

i can understand the point that you are unhappy with the product, but i dont get it why must you harrass the person you are discussing with, making him speechless and still want a good offer? its like the person already doesnt feel like wanna help you anymore. for me i have decided not to do anything anymore, since he is the one himself who refused my compensation and, i also dont know how to put this. its impossible now, i am sorry.

and to whoever thinks that i create multiple accounts, you guys must be a joker... just so that you know, customer has the right, but customer is not always right. you dont get to bully the seller by saying ridiculous stuff and demanding for more. yes i admit that i have done more than enough after what you did, if you all understand what i mean and my budget. by giving away 1 free unit it takes quiet a number of sales to get back the cost. my previous customer gave me good feedback and people still buy from me because they can see it through that its this buyer who doesnt want to accept it.

END OF DISCUSSION

anyway, i sincerely thanks everybody who showed their concern on this topic. glad to know that there are people who can still understand things by analysing the situation, and not anyhow blaming the seller's fault just because a buyer filed a complain against him.

well i did offered him to replace right, he is the one who doesnt want it. normally i would discuss wif my customer in peace and come to a settlement, all my previous customers who had problems are fine n happy after i take action. this one exception,how would you like to help someone when they already piss you off and threatens you before you go into a discussion? he has his own attitude problem.

what do you mean by that? i dont get what you trying to implement.

well yea you got my explanation, its private issues. if its stuff like courier service down or out of stock those kind of general cause i would be free to tell you. we did offered to return your money first until we settle down, and we also returned your money. of course the rules were to protect me, or else there would be more and more problematic customer. but it doesnt mean that we wont be responsible, any customer with major problems coming to me telling me that they got the wrong model/sword bent/sheath broken we would still gladly replace them a new one. and we would tell any customer beforehand if the delay is known early, not to say payment, even when before they confirm the purchase. its a sudden delay, we cant do anything about it.

seriously man, go and get a life. had enough of your pattern, you really like to go with your own assumption dont ya? please stop making funny accusation when you dont even know which customer im referring to hahaha. the customer, also same as you bought 3 swords. he got 1 wrong model and a bent sword. so we gave him an item free of charge and he bought another one, in the end he came back to me with a positive feedback.

well yea, i understand it too. please know that you are not the first customer to complain, many customers are upset and came to complain to me. they are pissed obviously, but at least they dont harrass people, BEFORE THE DISCUSSION EVEN STARTED. and whats this, you harrass anything related to the topic, its acceptable for me (customer's normal outrage) and yes you have the right. but eh, whats up with the physical harrassment eh? if you really followed my rules you wont ask for COD. its not considering on my situation. you wanna ask for compensation but you cant even start a peaceful discussion. seriously man, i wouldnt say you have attitude problem if every normal customer who come to complain started their first message like that. its the first time in my whole life i have seen something so ridiculous and unpredictable like that, i dont even know how should I respond to it so I decided to call it a WTF-situation. your attitude problem was already with you all the time.

you were the one to end the discussion, then now again you wanted your compensation. im willing to give compensation if you further down your discussion back then but now its over, im sorry but i have decided to not compensate anything to you. please make your fact clear, i did not refused. you are the one yourself who refused my compensation ._."

ahh,thanks for pointing out that man. i didnt know people would feel that way, coz most of the time im lazy to copy down the tracking no. after sending out the parcel unless they insisted, due to they would be receiving it the next day anyway. will work on it in future

free bump for u tard. cant blame you for being senseless. u dunwan compensation then dont try to sabo me haha