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 Discussion - Ipad 2 Screen Bleeding Problem, 80%+ Ipad 2 having same issue

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sicklad77
post May 4 2011, 09:03 PM

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QUOTE(Steven_C @ May 4 2011, 07:39 PM)
Hmm what kind of agreement? So far no screen bleed?
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Agreement that I acknowledge if I don't send them the faulty iPad they will charge me the price of the brand new iPad 2 on my credit card smile.gif

Haven't received yet, waiting for shipment.
I'll update here for improvement smile.gif
andrekua
post May 4 2011, 09:19 PM

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QUOTE(Raven @ May 4 2011, 08:57 PM)
best is get yoru unit checked at VR tech, then once they've confirmed your defect they will order a new unit.

u have an option of leaving your unit there and they'll contact u when the new unit arrives, or u can bring your unit back and use it till your replacement arrives

so obviously option number 2 la right? i went through this process with my macbook pro, not sure if it applies for the iPad. VR tech is very efficient, well at least to me but its super far...its along jalan yap kwan seng
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According to the email that I get from AppleCare after our conversation, I called QCD in Berjaya Times Square and they only leave me with 1 option which is to leave your unit there, where they will ship to Singapore before they ship back a replacement. However, from my conversation with AppleCare, you will only get the unit in a whatsoever box, not the retail box. She even assured me that it's not going to be a refurbish unit (I don't buy her story). She added that there is no refurbished unit as it's still new. When I checked my unit serial online, it tracked down the manufacturing date was 16 April. So it was a new one but getting one without a serial number, who knows what's going on behind closed door.
[Raven]
post May 4 2011, 09:35 PM

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QUOTE(andrekua @ May 4 2011, 09:19 PM)
According to the email that I get from AppleCare after our conversation, I called QCD in Berjaya Times Square and they only leave me with 1 option which is to leave your unit there, where they will ship to Singapore before they ship back a replacement. However, from my conversation with AppleCare, you will only get the unit in a whatsoever box, not the retail box. She even assured me that it's not going to be a refurbish unit (I don't buy her story). She added that there is no refurbished unit as it's still new. When I checked my unit serial online, it tracked down the manufacturing date was 16 April. So it was a new one but getting one without a serial number, who knows what's going on behind closed door.
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do they always give refurbished units? where did u hear this from? i dont think so right?
andrekua
post May 4 2011, 09:38 PM

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Then where would these unit be headed to?
[Raven]
post May 4 2011, 09:47 PM

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QUOTE(andrekua @ May 4 2011, 09:38 PM)
Then where would these unit be headed to?
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they refurbish them and sell them on the apple store under the "refurbished units"
andrekua
post May 4 2011, 09:51 PM

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Some will make it there but some will remain in circulation amongst us. Still thinking wanna change or not.
[Raven]
post May 4 2011, 09:52 PM

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QUOTE(andrekua @ May 4 2011, 09:51 PM)
Some will make it there but some will remain in circulation amongst us. Still thinking wanna change or not.
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just change it, then sell it, then buy another one from the shop lol, solve problem tongue.gif
csk3984
post May 4 2011, 10:04 PM

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QUOTE(Raven @ May 4 2011, 08:57 PM)
best is get yoru unit checked at VR tech, then once they've confirmed your defect they will order a new unit.

u have an option of leaving your unit there and they'll contact u when the new unit arrives, or u can bring your unit back and use it till your replacement arrives

so obviously option number 2 la right? i went through this process with my macbook pro, not sure if it applies for the iPad. VR tech is very efficient, well at least to me but its super far...its along jalan yap kwan seng
*
VR tech is an appointed Apple authorized service center by apple it self? Can you provide me their address
andrekua
post May 4 2011, 10:05 PM

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Crazy idea.. My initial plan was a freebies, not about changing the iPad cos the screen bleeding does not matter. I find it so pain to look at my iPad with light off even with 25% brightness. Even when I off my lighting to watch movies, I will turn of Eco mode to dim the brightness on the tv and will turn a secondary led build to provide slight lighting to lessen the effect of fatigue.
[Raven]
post May 4 2011, 10:07 PM

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QUOTE(csk3984 @ May 4 2011, 10:04 PM)
VR tech is an appointed Apple authorized service center by apple it self? Can you provide me their address
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it should be this Tel: 03-2162 2023

their name is listed on apple.com, checked today but forgot the URL
csk3984
post May 4 2011, 10:14 PM

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QUOTE(Raven @ May 4 2011, 10:07 PM)
it should be this Tel: 03-2162 2023

their name is listed on apple.com, checked today but forgot the URL
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noted bro,................
mushimushix
post May 4 2011, 10:14 PM

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I bought my unit from challenger, the mines and my unit is having the same problem too. I wanted to exchange for a new unit, so I should go to challenger itself or apple service centre in times square?

babyploy86
post May 4 2011, 10:15 PM

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QUOTE(sicklad77 @ May 4 2011, 03:55 PM)
The wanted to give me an apple earbud and a iPad stand, just asked for a smart cover leather.
Don't wanna be too fussy la. Just want my iPad be no problem.

I was really angry at them la at one point cause I got transfer many times to different department.
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hey sicklad77
after looking at your screen bleed
i dare to say that my screen bleed on 16gb white is worst than yours
and would like to hang on my right to get my unit changed.
which store did you go to? and how to ask for FOC?

damm =(!!!!!!
zonan4
post May 4 2011, 10:34 PM

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Wow lucky no light bleed and my screen is cool blue.... Phewww
xDingx
post May 4 2011, 10:39 PM

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Following pictures is my ipad 2 light bleeding problem, is this considered "serious" bleeding?

» Click to show Spoiler - click again to hide... «




I'm going to take my ipad 2 to the apple service provider to claim for the warranty, duno they will bother me or not... sad.gif
csk3984
post May 4 2011, 10:42 PM

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QUOTE(xDingx @ May 4 2011, 10:39 PM)
Following pictures is my ipad 2 light bleeding problem, is this considered "serious" bleeding?

» Click to show Spoiler - click again to hide... «

I'm going to take my ipad 2 to the apple service provider to claim for the warranty, duno they will bother me or not...  sad.gif
*
same as mine when i turn it to 100% brightness
mushimushix
post May 4 2011, 10:47 PM

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So we shall take our units to the place we bought from or directly go the apple service centre?

sicklad77
post May 5 2011, 02:21 PM

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Just got my order number, took a while cause the agreement they send me I had to let my lawyer sister to look over it first, cannot just simply sign smile.gif

Now it's prepared for shipment :thumb:
csk3984
post May 5 2011, 04:37 PM

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just back from machines apple authorized service center at KLCC. Totally piss me off. Asked me go to where I bought the iPad. I bought at machine too.......
xDingx
post May 5 2011, 04:42 PM

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QUOTE(csk3984 @ May 5 2011, 04:37 PM)
just back from machines apple authorized service center at KLCC. Totally piss me off. Asked me go to where I bought the iPad. I bought at machine too.......
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I thought Apple product is international warranty and u can claim the warranty from any global apple authorised service provider? mayb u can call the apple CS to complain about this...

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