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 Suspicious Telephone Calls on CC matters, Report here & Read this if you got a CC

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ak1977
post May 10 2011, 01:44 PM

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QUOTE(alexwsk @ May 10 2011, 12:31 PM)
how can they know ur previous balance? a leak from MBB perhaps
*
If i'm not wrong, MBB outsource the statement printing side. Anyone can confirm this, now the case is beyong me and it with the fraud department to investigate further.
Like what you said, it might be a insider job.


This post has been edited by ak1977: May 10 2011, 01:48 PM
azam_halim
post May 11 2011, 12:23 PM

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just got a call from 0162277184 claiming he is calling from maybank to offer me maybank2card cc...
1. using handphone no?
2. i have been using my maybank2card cc for 2 months+ already...(if really from maybank, should know this)
leongal
post May 11 2011, 05:19 PM

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on monday, 9 may, 11.18 am, a chinese guy who can speak proper english, says he is calling on behalf of ocbc wanted to get customer feedback - phone number 03 2297 7700 - but i wasn't free, then he say will call me back the next day, which didn't

anyway, i don't know if this is considered suspicious call or not.....
TSGen-X
post May 11 2011, 06:38 PM

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QUOTE(leongal @ May 11 2011, 05:19 PM)
on monday, 9 may, 11.18 am, a chinese guy who can speak proper english, says he is calling on behalf of ocbc wanted to get customer feedback - phone number 03 2297 7700 - but  i wasn't free, then he say will call me back the next day, which didn't

anyway, i don't know if this is considered suspicious call or not.....
*
can anyone confirm this is genuine?

I have updated ak1977 and azam_halim numbers in first post but not leongal as not enough info on nature of call.
mletee
post May 12 2011, 10:34 PM

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QUOTE(leongal @ May 11 2011, 05:19 PM)
on monday, 9 may, 11.18 am, a chinese guy who can speak proper english, says he is calling on behalf of ocbc wanted to get customer feedback - phone number 03 2297 7700 - but  i wasn't free, then he say will call me back the next day, which didn't

anyway, i don't know if this is considered suspicious call or not.....
*
never heard suck things before..is that guy really from OCBC?
ophilia
post May 20 2011, 07:15 PM

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QUOTE(leongal @ May 11 2011, 05:19 PM)
on monday, 9 may, 11.18 am, a chinese guy who can speak proper english, says he is calling on behalf of ocbc wanted to get customer feedback - phone number 03 2297 7700 - but  i wasn't free, then he say will call me back the next day, which didn't

anyway, i don't know if this is considered suspicious call or not.....
*
I got call from those phone number too, a miss call though. I googled and yes, it's from research company in mid valley.

http://www.yellowpages.com.my/moreaddress....sultant+Sdn+Bhd
TSGen-X
post May 20 2011, 08:16 PM

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QUOTE(ophilia @ May 20 2011, 07:15 PM)
I got call from those phone number too, a miss call though. I googled and yes, it's from research company in mid valley.

http://www.yellowpages.com.my/moreaddress....sultant+Sdn+Bhd
*
Great detective work. So they are not from OCBC. Noted and added to 1st post.

This post has been edited by Gen-X: May 20 2011, 08:17 PM
ak1977
post May 23 2011, 11:05 AM

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Just some tips about handling all this kind of Tele-marketing calls from the banks, under the new credit card guidelines for marketing practices that Banks should allow the cardholder to opt out for all kinds of telemarketing activities eventhough when u sign the applicaition it say the banks have the right to refer your detail to their business related vendor.

Secondly there is a timeframe for all this kind of call to the customer. it must between 9am till 9pm ONLY. no more no less.


sonf
post May 23 2011, 09:38 PM

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QUOTE(leongal @ May 11 2011, 05:19 PM)
on monday, 9 may, 11.18 am, a chinese guy who can speak proper english, says he is calling on behalf of ocbc wanted to get customer feedback - phone number 03 2297 7700 - but  i wasn't free, then he say will call me back the next day, which didn't

anyway, i don't know if this is considered suspicious call or not.....
*
Ya. I had a missed call from this number.
Luckily, I do check the number from web first. Else wastes my money 'cos I'm oversea.

Now I practice not to pick up call that not in my phone book while I'm out of country.
SUSizdyharz
post May 29 2011, 12:43 AM

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Today i received a call from this number 0196233864 claiming they from Zest Malaysia Sdn Bhd and saying ive been chosen to get a discount card for free and blablabla and asking my credit card number. Luckily I realised earlier that they are lying, and i started toying around with the caller and told him all false information of my profile and my credit no and we were talking about 30 minutes untull he realised it and was mad at me coz i wasted his time. Haha.
pawnx
post May 30 2011, 05:21 PM

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QUOTE(leongal @ May 11 2011, 05:19 PM)
on monday, 9 may, 11.18 am, a chinese guy who can speak proper english, says he is calling on behalf of ocbc wanted to get customer feedback - phone number 03 2297 7700 - but  i wasn't free, then he say will call me back the next day, which didn't

anyway, i don't know if this is considered suspicious call or not.....
*
received a call (2 weeks ago) from similar number 0322977700, but from Maybank, she want to do some research..
said that I'm busy and asked her to call again and she did.. but, i just ignored the call...
TSGen-X
post May 30 2011, 06:54 PM

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QUOTE(pawnx @ May 30 2011, 05:21 PM)
received a call (2 weeks ago) from similar number 0322977700, but from Maybank, she want to do some research..
said that I'm busy and asked her to call again and she did.. but, i just ignored the call...
*
wah, those guys doing research for so many banks ar blink.gif Either way, yah, better don't waste your time talking to them as they are not from the banks.
milentechie
post Jun 2 2011, 12:09 PM

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My experience with fraud. I posted it in the wrong thread.
http://forum.lowyat.net/index.php?showtopi...40&p=42792869&#

The caller number appeared as Withheld on my mobile.
TSGen-X
post Jun 2 2011, 12:18 PM

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just so that others don't miss the valuable info posted by milentechie, below is his post at General thread,

QUOTE(milentechie @ Jun 2 2011, 11:58 AM)
I just received a call claimed to be from Maybank, informing me that someone is using my card to charge 2K transaction for Takaful. He wanted to stop the transaction but need to verify my card number & expiry date for verification purpose. Then, asked me to give my card number & exipry date.

I called back MBB card CS to investigate. No such transaction ever recorded in their system.

Please be alert of this fraud.
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This post has been edited by Gen-X: Jun 2 2011, 12:19 PM
hye
post Jun 2 2011, 02:26 PM

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Thank you Bro @milentechie.

Your contribution will hopefully help a lot of people who read this thread.

staind
post Jun 2 2011, 10:17 PM

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I recently applied for Maybank 2 Card. On the second day after i received SMS confirmation on the approval of my card, I received a call from this number 0162627650. The lady told me she called to check if I have received my CC via pos laju as they posted it 2 days ago. She also took the opportunity to "educate" me that my new CC must be activated before use. I was working so I told her that I have not received the card and if it was sent to my house that day, then I do not know the status. The call ended.

After I received the card, I call to Maybank hotline for activation and been using the card for 1 week until yesterday. I received the call again. Again, she asked me if I have received the card. She claimed she was calling on behalf of Maybank to check my status. I told her I have already activated my card last week. Then she proceed to said that because of my Maybank 2 card, i am entitle for another card, pay 1 time fee and free for life.

The name of the card is Kad Celebriti which will entitle me for hotel, flight ticket discount, free car towing service, insurance and many other things. The fee I need to pay is ONLY RM499. cool2.gif I sensed something is not right so I asked her if this card is a product of Maybank. Now, she hesitated and answered NO. I told her I will call her back if I am interested which I am not.

The thing here is that, she seems to know so much on my application and approval of my card. She also know the type of card, my age, etc.

This is definately insider's job. Selling our private info to third party.

This post has been edited by staind: Jun 2 2011, 10:18 PM
afiqms
post Jun 3 2011, 10:49 AM

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my experience with Wawasan Takaful:

a call was made by a fixed line number (i don't remember but from selangor with prefix 03) to my hp

skip the long intro>>>

» Click to show Spoiler - click again to hide... «

-call ended-

realizing that I have been cheated, I call the Maybank hotline right away to cancel my card. I also filed a fraud case report to them telling my card info had been compromised. Following that, my card was cancelled by the bank but yet it is still charged under new card. I call Maybank again and they are investigating this matter. I also called Wawasan Takaful (WT) to cancel my subscription telling that their agent is persuading me to subscribe to the insurance policy in the wrong way. At first they were hesitating and try con me that this cannot be cancelled as the charge has been made. Then I went furious over the phone and they will cancel the subscription. And I told them I had lodged a report to Maybank telling their company is trying to fraud me. Just now I received call from WT telling that my subscription had been cancelled and the charged will be credited back into my account.

So guys, lesson learnt from here is never give any information for verification or 'pengesahan' or confirmation before you know that you want their service. In the simplest word, never give any information or subscribe to any service via phone. Thank you.

milentechie
post Jun 3 2011, 01:46 PM

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QUOTE(afiqms @ Jun 3 2011, 10:49 AM)
my experience with Wawasan Takaful:

a call was made by a fixed line number (i don't remember but from selangor with prefix 03) to my hp

skip the long intro>>>

» Click to show Spoiler - click again to hide... «

-call ended-

realizing that I have been cheated, I call the Maybank hotline right away to cancel my card. I also filed a fraud case report to them telling my card info had been compromised. Following that, my card was cancelled by the bank but yet it is still charged under new card. I call Maybank again and they are investigating this matter. I also called Wawasan Takaful (WT) to cancel my subscription telling that their agent is persuading me to subscribe to the insurance policy in the wrong way. At first they were hesitating and try con me that this cannot be cancelled as the charge has been made. Then I went furious over the phone and they will cancel the subscription. And I told them I had lodged a report to Maybank telling their company is trying to fraud me. Just now I received call from WT telling that my subscription had been cancelled and the charged will be credited back into my account.

So guys, lesson learnt from here is never give any information for verification or 'pengesahan' or confirmation before you know that you want their service. In the simplest word, never give any information or subscribe to any service via phone. Thank you.
*
A good lesson indeed. As for my case, at first the caller (spoke to me in Malay) asked for my card expiry date. I see no harm letting him know since the caller was helping to stop an authorized transaction.

But, I became suspicious when he asked for my card no. next. From that point, I started questioning him to verify the authenticity of his identity. He was getting fed up and threatened to let the transaction went through if I didn''t co-operate with him. I told him off. If he did that, I will complain to BNM. Then, he hung up.

One question playing on my mind now is how he could have got my full name and mobile number information? Who leaked it to him? hmm.gif




afiqms
post Jun 3 2011, 02:12 PM

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QUOTE(milentechie @ Jun 3 2011, 01:46 PM)
A good lesson indeed. As for my case, at first the caller (spoke to me in Malay) asked for my card expiry date. I see no harm letting him know since the caller was helping to stop an authorized transaction.

But, I became suspicious when he asked for my card no. next. From that point, I started questioning him to verify the authenticity of his identity. He was getting fed up and threatened to let the transaction went through if I didn''t co-operate with him. I told him off. If he did that, I will complain to BNM. Then, he hung up.

One question playing on my mind now is how he could have got my full name and mobile number information? Who leaked it to him?  hmm.gif
*
insider's job~ I wish those dishonest bank staffs will rot in hell for selling customer's information~
preparation_h
post Jun 8 2011, 05:45 PM

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hi i'm new here. can someone please check this number for me? 0125278353. just got one call from a male, claiming he's from some blablabla (didn't hear it well). he said i was chosen for two special cards from tourism ministry (heh?) because i used my maybank debit card. he asked about my occupation, age (i just layan and answered those questions) and when he asked for my card expiry date, i got suspicous. at that point i know it was a scam. what really made me mad is how he get my name, phone number, and i have a maybank debit card (i just used it once).

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