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Credit Cards HSBC Credit Cards, Discuss about your HSBC CC

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fox_shinoda
post Jul 12 2013, 10:49 PM

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QUOTE(maru @ Jul 11 2013, 10:14 PM)
i got back rm100 cash back for the new card signed up in MV

little....but better than nothing
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how long did you wait? 60 days?
maru
post Jul 13 2013, 12:09 PM

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QUOTE(fox_shinoda @ Jul 12 2013, 10:49 PM)
how long did you wait? 60 days?
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30 days after card activation
btan
post Jul 15 2013, 11:09 AM

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for the 50% cashback, is it i need to swipe every time minimum rm50 for at least 5 times only eligible for the 50% cashback?
virphirod
post Jul 15 2013, 01:32 PM

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QUOTE(btan @ Jul 15 2013, 11:09 AM)
for the 50% cashback, is it i need to swipe every time minimum rm50 for at least 5 times only eligible for the 50% cashback?
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everytime RM50. Max cashback only RM150 for the duration if I remember it right
jasontoh
post Jul 15 2013, 10:42 PM

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No wonder I always get 150 cash back only and not more or less.
ascend
post Jul 16 2013, 09:42 PM

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QUOTE(Gen-X @ Jun 26 2013, 10:40 AM)
Follow up to my earlier post.

Well, I got my latest statement and they charged me both the annual fee and GST  mad.gif

Call them up and explained to the person on the line that I called up last month and I was informed that my annual fee will be waived. She then gave me some excuse that they experiencing high call volume and someone will call me back between 3-6pm to attend to my complain. So, I said what rubbish, I want the annual fee waived immediately. I was then transferred to another person and she confirmed I did call last month on the annual fee waiver and requested that the GST be offset from my points. She said that my annual fee will be waived. So I said I will deduct RM650 from my Statement Balance and she advise me to pay the RM600 annual fee and later they credit back. Once again I said NO. I want it waived immediately and she said OK.

Anyway, the person on the line did say that next year annual fee will be waived with 12 swipes.... I am seriously considering cancelling my HSBC Premier Credit Card before my card anniversary next year if they continue to have this stupid policy of charging us the annual fee first and making us call them for the waiver. Why can't they just keep to their word that the annual fee will auto waived with 12 swipes  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif

The only good thing about the HSBC Premier Visa Signature is that I get Toll FREE line, so there is no cost on my part to call them.
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I have a similar issue as you Gen-X. My visa signature was charged RM600 for annual card fee - which was credited back on the spot when i made this request via phone. But according to this rep, the RM600 still needs to be settled in the next statement. I kind of doubt his 'story' because if RM600 was credited immediately, why would i still need to settle this amount in the next statement? Kind of defeats the purpose of an immediate credit.

This is the first time they have shown this annual card fee charge on the statement. In the past, the fee is automatically waived after 12 swipes.

This post has been edited by ascend: Jul 16 2013, 09:45 PM
guy3288
post Jul 16 2013, 11:29 PM

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the cc system is like that. once the statement balance is out amount RMxxx, you must pay it all to avoid penalty.

I just had similar experience with Citibank cc. You just have to pay that statement balance all. Your credit credited after the statement date, even though before payment due date just cannot be used to offset your total bill statement balance.

I was thinking to use my CB RM150 credited on 12.7.13 to pay my
statement dated 7.7.13. CS says no, i cant do that even though my statement payment due date is 27.7.13
ascend
post Jul 17 2013, 09:34 AM

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After speaking to the rep, the system works like this. All statement balance must be paid in full even if you have any credit balance. Penalty applies automatically if statement balance is not paid in full. But, in the case of annual card fee, if you pay your statement balance minus the card fee, you can ask for penalty reversal.
jkngo2003
post Jul 17 2013, 01:17 PM

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just now i get a call from hsbc, she say that i will get rm 150 rebate if i acivated my card since i new to hsbc. is that true? may some one show the link to me for rm 150 cash back. thanks
fly126
post Jul 17 2013, 09:24 PM

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QUOTE(jkngo2003 @ Jul 17 2013, 01:17 PM)
just now i get a call from hsbc, she say that i will get rm 150 rebate if i acivated my card since i new to hsbc. is that true? may some one show the link to me for rm 150 cash back. thanks
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Terms & Conditions for HSBC Welcome Offer 2013 II

http://www.hsbc.com.my/1/PA_ES_Content_Mgm...e_offer_tnc.pdf
leowjc
post Jul 18 2013, 06:03 PM

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What is the current payment hierarchy for HSBC?

This post has been edited by leowjc: Jul 18 2013, 06:04 PM
fly126
post Jul 18 2013, 09:03 PM

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QUOTE(leowjc @ Jul 18 2013, 06:03 PM)
What is the current payment hierarchy for HSBC?
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15%, 17% & 18%
leowjc
post Jul 19 2013, 09:13 AM

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QUOTE(fly126 @ Jul 18 2013, 09:03 PM)
15%, 17% & 18%
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I mean, If I have BT and Retail Trasaction, where does my payment go 1st?
awh85
post Jul 20 2013, 12:30 PM

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QUOTE(fly126 @ Jun 25 2013, 12:38 AM)
Call Customer Service Request Annual Fee Waiver from Them,
Suppose, It Should be Annual Fee Waiver Due/Subject to min. 12x Swipes a Year... hmm.gif

They Never Charge Me a Single Cent of It, Last Time... Having Amanah Gold or Holding Platinum-i Now  blink.gif 

http://www.hsbcamanah.com.my/1/2/amanah/pe...al/credit-cards
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i signed up during one of their roadshows and was informed that there will be no annual fee.. was not told of any conditions such as minimum 12 swipes a year. only that we need to swipe 2 or 3 times (any amount) before they can credit us with the cashback.

any ideas?

visa signature here.
fly126
post Jul 20 2013, 10:18 PM

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QUOTE(awh85 @ Jul 20 2013, 12:30 PM)
i signed up during one of their roadshows and was informed that there will be no annual fee.. was not told of any conditions such as minimum 12 swipes a year. only that we need to swipe 2 or 3 times (any amount) before they can credit us with the cashback.

any ideas?

visa signature here.
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Yes, HSBC Credit Card are Annual Fee Waiver Subject to 12x Swipes a Year... nod.gif
Sometimes Incident Happened, Similiar like Post #1251... sweat.gif
But, Anytime You can Call Customer Services Ask them to Waive Off the Annual Fee for You If They have Charge You...
They will Delightful to Waive It Off for You If You told them want to Cancel the Card... brows.gif

As for Cash Back on NEW Signup Promo T&C's, Pls Refer to : http://www.hsbc.com.my/1/PA_ES_Content_Mgm...e_offer_tnc.pdf

Just Swipes Your CC 3x times in Any Amount within 60 Days from the Card Approval Date to Enjoy RM200 Cash Back & It will Credit Back to Your Account within 3 Months... drool.gif

P.s: Use Your CC Frequently, the Bank will Happy to Waive Off Annual Fee for You wink.gif
Chester
post Jul 23 2013, 10:05 PM

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Got my visa signature today. I need to swipe to get that rm200 cash back?
fly126
post Jul 23 2013, 10:10 PM

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QUOTE(Chester @ Jul 23 2013, 10:05 PM)
Got my visa signature today. I need to swipe to get that rm200 cash back?
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Ya, 3x times in Any Amount... RM200 will Credit Back to You Within 3 Months times nod.gif
fly126
post Jul 23 2013, 10:13 PM

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QUOTE(Chester @ Jul 23 2013, 10:05 PM)
Got my visa signature today. I need to swipe to get that rm200 cash back?
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Terms & Conditions for HSBC Welcome Offer 2013 II

http://www.hsbc.com.my/1/PA_ES_Content_Mgm...e_offer_tnc.pdf
Chester
post Jul 23 2013, 10:26 PM

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QUOTE(fly126 @ Jul 23 2013, 10:13 PM)
Terms & Conditions for HSBC Welcome Offer 2013 II

http://www.hsbc.com.my/1/PA_ES_Content_Mgm...e_offer_tnc.pdf
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Thanks bro. What about tax and annual fee? Got waiver?
Chester
post Jul 23 2013, 10:26 PM

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Rm200 3500 units...no guarantee get also.. sweat.gif
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