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Credit Cards Ways to CANCEL your credit card, Updated since 30/07/12

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TSgerrardling
post Mar 30 2011, 05:29 PM, updated 14y ago

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Since there are no topic about this, then let me create the topic about ways to cancel your unwanted credit card. Do also report other methods for different bank. This is valid for credit card issue in Malaysia only

Before cancel your credit card
1. You must paid off the balance in full. (No outstanding balances)
2. Redeem all your credit card reward/Bonus points.
3. Cancel all the auto debit

After cancel your credit card
1. Follow-up on the cancellation
2. Get a confirmation of the credit card Cancellation in writing from the banks.

Citibank Berhad
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Standard Chartered Bank Malaysia Berhad
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Alliance Bank Malaysia Berhad
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AmBank (M) Berhad
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CIMB Bank Berhad
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Direct Access
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Hong Leong Bank Berhad
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HSBC Bank Malaysia Berhad
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Malayan Banking Berhad (Maybank)
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OCBC Bank (Malaysia) Berhad
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Public Bank Berhad
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RHB Bank Berhad
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United Overseas Bank (Malaysia) Bhd
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Bank Islam
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Bank Simpanan National (BSN)

MBF
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AEON Credit Card

Credit Card Cancellation Letter
QUOTE
[Your name]
[Your address]
[Date]

Dear Sir or Madam:

Please let this letter serve as notice that I am terminating my credit card account effective immediately. Please close the following account:

Credit Card Company: ____________
Account Number: ________________

Please send me written confirmation that my account has been closed. Also, please confirm that you have notified all appropriate credit card bureaus that this account was closed at my request.

Thank you for your prompt attention to this matter.

Sincerely,
[Your Signature]
This post has been edited by gerrardling: Jul 30 2012, 07:35 AM
TSgerrardling
post Mar 31 2011, 09:19 AM

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thanks for all the input. anymore ?
TSgerrardling
post Mar 31 2011, 10:08 AM

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QUOTE(airline @ Mar 31 2011, 09:40 AM)
I only go with foreign banks over phone enuf
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all the foreign banks ?
TSgerrardling
post Mar 31 2011, 10:24 AM

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QUOTE(donpapachino @ Mar 31 2011, 10:12 AM)
me myself just cancelled my public bank cc. but 1st i called up CS on the procedure & was advised to go to any public bank branch.

1st, you need to double confirm wif counter staff if got any outstanding. if yes, pay in full.

2nd, i was asked to see the bank's CS. then, fill in a form, a photocopy of my IC was needed, & surrender my CC. they will cut the CC & attach the CC with the form to confirm the cancellation. and i was also given a photocopy of the cancellation CC form for my reference.

all done in 20 minutes.
*
added in first post, thanks
TSgerrardling
post Mar 31 2011, 11:20 AM

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QUOTE(chemistry @ Mar 31 2011, 11:05 AM)
DirectAccess principal and supp cards can be cancelled with immediate effect. Don't be bluffed by the CS saying "Please wait for XX days to process".
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that mean cancellation for CIMB / DA cc can be done via phone call to their CS ?
TSgerrardling
post Mar 31 2011, 12:18 PM

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QUOTE(chemistry @ Mar 31 2011, 11:30 AM)
Exactly. Via phone call to 03-62047979 (DA Platinum line).
Not sure CIMB cards follow or not...
*
okay. added in first post

QUOTE(ak1977 @ Mar 31 2011, 11:32 AM)
TS, you left out 3 card issuers BSN, AEON & MBF..
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added. thanks
TSgerrardling
post Mar 31 2011, 01:27 PM

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QUOTE(chemistry @ Mar 31 2011, 01:02 PM)
Just afraid if the bank would impose charges when they failed to auto-pay...IF only lar...

I had HSBC Classic and HLB Gold a few years ago.
Cancelled HSBC through phone call; cancelled HLB through HLB Online.
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added, thanks. i think bank will call the company u auto debit to, telling them this card number is no longer exist.
TSgerrardling
post Mar 31 2011, 02:00 PM

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QUOTE(StupidGuyPlayComp @ Mar 31 2011, 01:46 PM)
I cancel my Direct Access by email.........they email feedback me and mention will act accordingly on 1 working day. Few working day later, received a sms from CIMB that the cc has been cancelled

next month, receive the statment, pay up the balance............done
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QUOTE(yeahh @ Mar 31 2011, 01:55 PM)
uob card i manage to cancel through phone
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Added

TSgerrardling
post Mar 31 2011, 02:34 PM

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QUOTE(Gen-X @ Mar 31 2011, 02:15 PM)
really ar, end 2009 they made me go to branch and wasted my time there when I wanted to cancel my Master Plat. After canceling it, they wanted to give me incentive  doh.gif Told them go fly kite, earlier when I asked said nothing to offer.
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did u make a phone call to uob to cancel the card ?
TSgerrardling
post Mar 31 2011, 04:15 PM

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QUOTE(yeahh @ Mar 31 2011, 04:11 PM)
apparently its only recently implemented maybe end of 2010 or early 2011. i cant remember when i cancelled it. i used to have 1 visa and 1 master. last time i cancelled the master around 2009 i think. and i had to put in a form and bla bla bla. after a year i cancelled the visa and called up. and they told me i can do it through phone now. so pretty good smile.gif

after a week or 2 they will send u an acknowledgement form and inform u that your card has been cancelled. tada
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okay. thanks for the info smile.gif
TSgerrardling
post Apr 1 2011, 11:55 AM

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QUOTE(beyond86 @ Apr 1 2011, 09:46 AM)
ya. tried before for eon bank and hlb. Can cancel through phone
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added. anymore input from other bank ?
TSgerrardling
post Apr 1 2011, 05:20 PM

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QUOTE(bluefries @ Apr 1 2011, 05:09 PM)
alliance bank

- Call customer service (request them email to you / fax cancellation form)
- Fill up (Fax / Scan -email back to them)
- 7 Days, follow up with them
- Request Cancellation Comfirmation
*
rclxms.gif thanks for the info
TSgerrardling
post Apr 2 2011, 10:52 AM

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QUOTE(deity01 @ Apr 1 2011, 10:33 PM)
good thread...thanks for the info...i am going to cancel my eon gsc plat in this april...so i will double confirm the eonbank cancellation method for you...:-P

but now...i can double confirm direct access can be cancel just by phone call...i tried it b4...
*
ok, waiting for your input on eon cc cancellation. why u want to cancel it ?

QUOTE(Gen-X @ Apr 1 2011, 10:41 PM)
Just for info, end 2009 I cancelled my MBB Petronas Gold at the branch in front of an officer where she even card the chip and gave me half of it.  But last year got Statement charging me RM50 for GSt, of course it was waived since I have cancelled the card. But I also cancelled my MBB Petronas Plat in early 2010 and no issues (reapplied for the MBB Petronas Plat in end 2010).
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lol, why she gave half of it to you ?
TSgerrardling
post Apr 11 2011, 09:14 AM

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QUOTE(alexwsk @ Apr 6 2011, 03:20 PM)
you can terminate it anytime u like


Added on April 8, 2011, 2:58 pmAMEX without MBB logo
call to cancel
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added. thanks
TSgerrardling
post Apr 18 2011, 09:06 AM

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QUOTE(ckuanglim @ Apr 18 2011, 08:22 AM)
What is the link?
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http://www.hlb.com.my/
TSgerrardling
post Apr 21 2011, 01:20 PM

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QUOTE(ronnie @ Apr 21 2011, 01:05 PM)
Just cancelled SCB and Direct Access... just one call away
- SCB said they will call me within 5 working days to confirm the cancellation.
- DA said no letters will be sent out
*
okay. then just wait whether SCB will call you or not. SCB will send you the letter on the card cancellation or not ?
TSgerrardling
post Apr 22 2011, 10:51 AM

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QUOTE(ronnie @ Apr 21 2011, 03:39 PM)
SCB just called to confirm the cancellation of the CC...
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okay. Added in the first post already. thanks
TSgerrardling
post Apr 22 2011, 02:49 PM

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so far, scb visa business platinum is their best card ? 10k credit limit card can be used to apply it or not ?
TSgerrardling
post Apr 25 2011, 01:28 PM

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QUOTE(deity01 @ Apr 24 2011, 10:50 PM)
yay..can double confirm with you now...cancellation of eonbank gsc visa plat is though phone....can request for cancelation confirmation letter..letter will be sent within 1 or 2 weeks time according to the Customer Service...the credit card instantly removed at eon internet banking...
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thanks. why u want to cancel that card ?
TSgerrardling
post Apr 30 2011, 10:24 AM

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QUOTE(Gen-X @ Apr 29 2011, 08:46 PM)
Terminated my MBB Petronas by calling CS yesterday. The CS said will transfer the Treats Points in the Petronas account to my other account.
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added in first post already

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