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 BNM New Rulings on CC, No more card to card approve

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Human Nature
post Apr 14 2011, 09:53 AM

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QUOTE
KUALA LUMPUR: Bank Negara Malaysia will issue transaction alerts via short messaging service by Jan 1, 2012 in a bid to curb credit card fraud.

An official from Bank Negara said card holders could respond to the SMS after a transaction was performed.

“If the transaction is not made by them, they can call the bank to cancel it and alert the police,” she told Bernama yesterday.

She said Bank Negara and banks throughout the country would continue to improve the security of credit cards.

“The main issue is to enhance security of the credit cards and not the mechanism of delivering them,” she said, when asked about steps taken by the central bank to curb rising credit card fraud.

This came about after the arrest of seven postmen by the police.

On Tuesday, Kuala Lumpur police deputy chief Datuk Amar Singh Ishar Singh said seven postmen were among 13 people detained by the police in connection with the interception of letters containing credit cards.

“Our investigations revealed that a syndicate used the postmen to intercept credit cards for a fee of between RM50 and RM100 for each successful interception,” he said.

In an immediate reaction, Fomca president Datuk Marimuthu Nadason said action to curb credit card fraud should be taken immediately rather than wait until next year.

“Why wait? Now, even postmen are involved in intercepting new credit cards,” he said.

He added that he was disappointed with credit card companies as they were becoming complacent.

“They must take responsibility in ensuring the security of the credit cards,” he said.

These companies, he said, should also look into sending the new credit cards to the nearest bank branches for consumers to pick them up personally instead of mailing them.

Card holder Vanila Pakirisamy, 32, applauded the move by Bank Negara but said an option should be given to customers if they wanted such a service.

“It will depend on how often and how fast the SMS is sent to us. Some people may think it will be a bother to receive an SMS for every transaction,” she said.

Vanila, a teacher, said cardholders should also take their own precautionary measures.

“They should check their card every time they pay, especially when the card is taken away from them, like in restaurants,” she said.

Another card holder, Dewgem Yen Qai Yin, 26, a magazine editor, said the move was a good one but questioned if consumers would need to pay for these transaction alerts.

“I just hope that before they implement the move, they will do a thorough research on the matter. It is no use using short-cuts without thinking about possible harmful consequences,” she said.



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beyond86
post Apr 14 2011, 11:30 AM

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QUOTE(Human Nature @ Apr 14 2011, 10:53 AM)
If we received false transaction, only need to reply, while correct transaction, no need reply the sms, like tat better, or else, quite troublesome.
Human Nature
post Apr 14 2011, 11:38 AM

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right after pumping petrol using cc, then u received an sms..dangerous? tongue.gif
beyond86
post Apr 14 2011, 11:40 AM

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QUOTE(Human Nature @ Apr 14 2011, 12:38 PM)
right after pumping petrol using cc, then u received an sms..dangerous?  tongue.gif
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Haha, good question rclxms.gif
Please issues to BNM tongue.gif
chocolatepallette
post Apr 14 2011, 02:25 PM

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QUOTE(Human Nature @ Apr 14 2011, 11:38 AM)
right after pumping petrol using cc, then u received an sms..dangerous?  tongue.gif
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Do you know how mobile phone "causes" fire in petrol station?

QUOTE
Experts believe that it was static electricity — not the cell phone — that caused the fire.

QUOTE
Tips to Avoid Static Fires

1. Do not get back in your car until you are finished pumping gas.

2. When you get out to pump gas, get rid of any static charge before you reach for the pump. That could be as simple as tapping the metal top of your car with your bare hand.

3. Experts say if a fire does start, never take the gas nozzle out of your car. That is the surest way to turn a bad situation into a tragedy. Everyone who has been hurt, injured, or has been killed, has pulled that nozzle out.

4. Never fill portable containers in or on a vehicle. Instead, put them on the ground. Like a person, a container can also become statically charged. If the earth's not there to absorb the voltage, the can itself may spark.


Source: http://abcnews.go.com/GMA/story?id=127836&page=1





Gen-X
post Apr 14 2011, 03:21 PM

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QUOTE(Human Nature @ Apr 14 2011, 11:38 AM)
right after pumping petrol using cc, then u received an sms..dangerous?  tongue.gif
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ya good one, email to BNM on this, hahaha

anyway, here is my article I posted at my blog in regards to the Star headlines.

http://creditcardsmalaysia.blogspot.com/20...harges-sms.html
Human Nature
post Apr 14 2011, 05:45 PM

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QUOTE(Gen-X @ Apr 14 2011, 03:21 PM)
ya good one, email to BNM on this, hahaha

anyway, here is my article I posted at my blog in regards to the Star headlines.

http://creditcardsmalaysia.blogspot.com/20...harges-sms.html
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The maximum liability of RM250 is a new info to me, and i dare say not many are aware too. Good info.
simplesmile
post Apr 14 2011, 09:46 PM

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QUOTE(Gen-X @ Apr 14 2011, 03:21 PM)
ya good one, email to BNM on this, hahaha

anyway, here is my article I posted at my blog in regards to the Star headlines.

http://creditcardsmalaysia.blogspot.com/20...harges-sms.html
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Read this article and would like to ask...
http://creditcardsmalaysia.blogspot.com/20...harges-sms.html

You know how airlines always asks us to switch off HP? If fraudulent charges happened during the several hours we are on the airplane, who is going to bear the costs?
Gen-X
post Apr 14 2011, 10:31 PM

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QUOTE(simplesmile @ Apr 14 2011, 09:46 PM)
Read this article and would like to ask...
http://creditcardsmalaysia.blogspot.com/20...harges-sms.html

You know how airlines always asks us to switch off HP? If fraudulent charges happened during the several hours we are on the airplane, who is going to bear the costs?
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hahaha, another good one. Or you don't have international roaming or Telco upgrading or phone rosak or stolen...
hye
post Apr 14 2011, 10:52 PM

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QUOTE(simplesmile @ Apr 14 2011, 09:46 PM)
You know how airlines always asks us to switch off HP? If fraudulent charges happened during the several hours we are on the airplane, who is going to bear the costs?
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Careful lah ... don't want your statement to cause readers here to switch on their mobile while flying.
We don't want to be causing accidents in the air indirectly!

Anyway my thoughts are
1. Banks always advise you to inform them prior to any travelling. If the transaction happens when you are in the air then definitely the bank can take action.
2. Some banks have invested in fraud recognition system to recognize irregularities based on your spending patterns.
3. You can use the boarding pass to prove that you are on a plane and unlikely to have been at the local mall making that purchase right?

Saying that ... I have been flying often and never the bank called me while I am in the air nor encounter any frauds with my card. Often overseas travelers do carry roaming capabilities on their mobile, don't you agree ? And correct me if I'm wrong (since it has been many years already), our local prepaid mobile numbers do have in-built roaming capabilities vs. their postpaid counterparts (where you need to apply for it) ?

This post has been edited by hye: Apr 14 2011, 10:57 PM
SUSDavid83
post Apr 15 2011, 12:06 AM

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Talking about roaming, my friend who went to US for 3 months didn't activate roaming services for his postpaid. His phone is like dead at US now.
simplesmile
post Apr 15 2011, 12:21 AM

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QUOTE(hye @ Apr 14 2011, 10:52 PM)
Careful lah ... don't want your statement to cause readers here to switch on their mobile while flying.
We don't want to be causing accidents in the air indirectly!

Anyway my thoughts are
1. Banks always advise you to inform them prior to any travelling. If the transaction happens when you are in the air then definitely the bank can take action.
2. Some banks have invested in fraud recognition system to recognize irregularities based on your spending patterns.
3. You can use the boarding pass to prove that you are on a plane and unlikely to have been at the local mall making that purchase right?

Saying that ... I have been flying often and never the bank called me while I am in the air nor encounter any frauds with my card. Often overseas travelers do carry roaming capabilities on their mobile, don't you agree ? And correct me if I'm wrong (since it has been many years already), our local prepaid mobile numbers do have in-built roaming capabilities vs. their postpaid counterparts (where you need to apply for it) ?
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1. I usually don't inform the card issuers when I travel abroad.
2. Usually I don't pick up calls when I am abroad, cos I get charged. There was one time, bank called me, made me so annoyed and angry. Few days before this, I called the bank to do something for me (can't remember what it was). Then when I was overseas, the bank called me many times. Finally I answered. Then the guy on the phone asked me to verify myself by answering some questions, like I/C NO, mother's name or something like that. I was like WTF... you called me and ask me to prove that I am the person you called? And all this while my hp get charged. Finally, the guy said,.. just want to inform you that the transaction has been done. And then, I was like... WTF!! . I already saw the transaction has been carried out when I login online the day before. Now come to think of it, I shouldn't have answered those verification questions, because it might not have been the bank calling me.
MilesAndMore
post Apr 15 2011, 12:51 AM

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QUOTE(simplesmile @ Apr 15 2011, 12:21 AM)
1. I usually don't inform the card issuers when I travel abroad.
2. Usually I don't pick up calls when I am abroad, cos I get charged. There was one time, bank called me, made me so annoyed and angry. Few days before this, I called the bank to do something for me (can't remember what it was). Then when I was overseas, the bank called me many times. Finally I answered. Then the guy on the phone asked me to verify myself by answering some questions, like I/C NO, mother's name or something like that. I was like WTF... you called me and ask me to prove that I am the person you called? And all this while my hp get charged. Finally, the guy said,.. just want to inform you that the transaction has been done. And then, I was like... WTF!! . I already saw the transaction has been carried out when I login online the day before. Now come to think of it, I shouldn't have answered those verification questions, because it might not have been the bank calling me.
This is why it is always advisable to inform your bank(s) before going overseas. It is to prevent something like this from happening.

dopp
post Apr 15 2011, 01:03 AM

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Mythbuster already busted, using mobile phone inside aeroplane, before or after take off is fine.
Same goes with using mobile phone while pumping petrol

QUOTE(hye @ Apr 14 2011, 10:52 PM)
Careful lah ... don't want your statement to cause readers here to switch on their mobile while flying.
We don't want to be causing accidents in the air indirectly!
*
beyond86
post Apr 15 2011, 07:23 AM

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The sms will not send for every transaction, only for certain limit

http://www.sinchew.com.my/node/200784?tid=1
Human Nature
post Apr 15 2011, 10:45 AM

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QUOTE(beyond86 @ Apr 15 2011, 07:23 AM)
The sms will not send for every transaction, only for certain limit

http://www.sinchew.com.my/node/200784?tid=1
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This post has been edited by Human Nature: Apr 15 2011, 10:49 AM
ak1977
post Apr 15 2011, 04:27 PM

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QUOTE(MilesAndMore @ Apr 15 2011, 12:51 AM)
This is why it is always advisable to inform your bank(s) before going overseas. It is to prevent something like this from happening.
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agreed... when fraud really happen, then blame the banks... or scold the bank by saying this is an international calls you know... very expensive... doh.gif

beyond86
post Apr 15 2011, 07:28 PM

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QUOTE(ak1977 @ Apr 15 2011, 05:27 PM)
agreed... when fraud really happen, then blame the banks... or scold the bank by saying this is an international calls you know... very expensive... doh.gif
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haha, not easy to serve customer tongue.gif
chunglern
post Apr 16 2011, 06:00 PM

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QUOTE(ak1977 @ Mar 29 2011, 10:40 AM)
I know before you can do interbank giro, you need money in the bank 1st right, so i need to bank in the cash in my account first right. if the machines always full at the mentioned branch how do i bank in leh? Dont you think 1 cash deposit machine is jsut 2 little. Beside Great Eastern Mall OCBC branch is not a smaill branch their traffic quite high.
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Dont tell me your company pay you every month by cash? Hahaha... I wanna work there too... rclxms.gif
shoduken
post May 2 2011, 06:16 PM

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sorry tumpang thread,

does the maximum RM250 on fraud charges (no matter how much the conman did to your card, your maximum to pay to the bank is RM250) still apply on this new BNM ruling?

also i think they should seperate the pin number behind the card into a seperate document instead, every time i pay with the card and the cashier always glance at the back but not actually comparing my signature instead is very stressful ><

This post has been edited by shoduken: May 2 2011, 06:18 PM

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