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BNM New Rulings on CC, No more card to card approve
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Human Nature
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Apr 14 2011, 09:53 AM
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QUOTE KUALA LUMPUR: Bank Negara Malaysia will issue transaction alerts via short messaging service by Jan 1, 2012 in a bid to curb credit card fraud.
An official from Bank Negara said card holders could respond to the SMS after a transaction was performed.
“If the transaction is not made by them, they can call the bank to cancel it and alert the police,” she told Bernama yesterday.
She said Bank Negara and banks throughout the country would continue to improve the security of credit cards.
“The main issue is to enhance security of the credit cards and not the mechanism of delivering them,” she said, when asked about steps taken by the central bank to curb rising credit card fraud.
This came about after the arrest of seven postmen by the police.
On Tuesday, Kuala Lumpur police deputy chief Datuk Amar Singh Ishar Singh said seven postmen were among 13 people detained by the police in connection with the interception of letters containing credit cards.
“Our investigations revealed that a syndicate used the postmen to intercept credit cards for a fee of between RM50 and RM100 for each successful interception,” he said.
In an immediate reaction, Fomca president Datuk Marimuthu Nadason said action to curb credit card fraud should be taken immediately rather than wait until next year.
“Why wait? Now, even postmen are involved in intercepting new credit cards,” he said.
He added that he was disappointed with credit card companies as they were becoming complacent.
“They must take responsibility in ensuring the security of the credit cards,” he said.
These companies, he said, should also look into sending the new credit cards to the nearest bank branches for consumers to pick them up personally instead of mailing them.
Card holder Vanila Pakirisamy, 32, applauded the move by Bank Negara but said an option should be given to customers if they wanted such a service.
“It will depend on how often and how fast the SMS is sent to us. Some people may think it will be a bother to receive an SMS for every transaction,” she said.
Vanila, a teacher, said cardholders should also take their own precautionary measures.
“They should check their card every time they pay, especially when the card is taken away from them, like in restaurants,” she said.
Another card holder, Dewgem Yen Qai Yin, 26, a magazine editor, said the move was a good one but questioned if consumers would need to pay for these transaction alerts.
“I just hope that before they implement the move, they will do a thorough research on the matter. It is no use using short-cuts without thinking about possible harmful consequences,” she said. Source
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beyond86
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Apr 14 2011, 11:30 AM
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QUOTE(Human Nature @ Apr 14 2011, 10:53 AM) If we received false transaction, only need to reply, while correct transaction, no need reply the sms, like tat better, or else, quite troublesome.
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Human Nature
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Apr 14 2011, 11:38 AM
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right after pumping petrol using cc, then u received an sms..dangerous?
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beyond86
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Apr 14 2011, 11:40 AM
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QUOTE(Human Nature @ Apr 14 2011, 12:38 PM) right after pumping petrol using cc, then u received an sms..dangerous?  Haha, good question Please issues to BNM
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chocolatepallette
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Apr 14 2011, 02:25 PM
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Getting Started

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QUOTE(Human Nature @ Apr 14 2011, 11:38 AM) right after pumping petrol using cc, then u received an sms..dangerous?  Do you know how mobile phone "causes" fire in petrol station? QUOTE Experts believe that it was static electricity — not the cell phone — that caused the fire. QUOTE Tips to Avoid Static Fires
1. Do not get back in your car until you are finished pumping gas.
2. When you get out to pump gas, get rid of any static charge before you reach for the pump. That could be as simple as tapping the metal top of your car with your bare hand.
3. Experts say if a fire does start, never take the gas nozzle out of your car. That is the surest way to turn a bad situation into a tragedy. Everyone who has been hurt, injured, or has been killed, has pulled that nozzle out.
4. Never fill portable containers in or on a vehicle. Instead, put them on the ground. Like a person, a container can also become statically charged. If the earth's not there to absorb the voltage, the can itself may spark. Source: http://abcnews.go.com/GMA/story?id=127836&page=1
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Gen-X
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Apr 14 2011, 03:21 PM
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Lifetime LYN Member
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QUOTE(Human Nature @ Apr 14 2011, 11:38 AM) right after pumping petrol using cc, then u received an sms..dangerous?  ya good one, email to BNM on this, hahaha anyway, here is my article I posted at my blog in regards to the Star headlines. http://creditcardsmalaysia.blogspot.com/20...harges-sms.html
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Human Nature
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Apr 14 2011, 05:45 PM
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QUOTE(Gen-X @ Apr 14 2011, 03:21 PM) ya good one, email to BNM on this, hahaha anyway, here is my article I posted at my blog in regards to the Star headlines. http://creditcardsmalaysia.blogspot.com/20...harges-sms.htmlThe maximum liability of RM250 is a new info to me, and i dare say not many are aware too. Good info.
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simplesmile
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Apr 14 2011, 09:46 PM
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QUOTE(Gen-X @ Apr 14 2011, 03:21 PM) ya good one, email to BNM on this, hahaha anyway, here is my article I posted at my blog in regards to the Star headlines. http://creditcardsmalaysia.blogspot.com/20...harges-sms.htmlRead this article and would like to ask... http://creditcardsmalaysia.blogspot.com/20...harges-sms.htmlYou know how airlines always asks us to switch off HP? If fraudulent charges happened during the several hours we are on the airplane, who is going to bear the costs?
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Gen-X
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Apr 14 2011, 10:31 PM
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Lifetime LYN Member
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QUOTE(simplesmile @ Apr 14 2011, 09:46 PM) Read this article and would like to ask... http://creditcardsmalaysia.blogspot.com/20...harges-sms.htmlYou know how airlines always asks us to switch off HP? If fraudulent charges happened during the several hours we are on the airplane, who is going to bear the costs? hahaha, another good one. Or you don't have international roaming or Telco upgrading or phone rosak or stolen...
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hye
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Apr 14 2011, 10:52 PM
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White Tiger
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QUOTE(simplesmile @ Apr 14 2011, 09:46 PM) You know how airlines always asks us to switch off HP? If fraudulent charges happened during the several hours we are on the airplane, who is going to bear the costs? Careful lah ... don't want your statement to cause readers here to switch on their mobile while flying. We don't want to be causing accidents in the air indirectly! Anyway my thoughts are 1. Banks always advise you to inform them prior to any travelling. If the transaction happens when you are in the air then definitely the bank can take action. 2. Some banks have invested in fraud recognition system to recognize irregularities based on your spending patterns. 3. You can use the boarding pass to prove that you are on a plane and unlikely to have been at the local mall making that purchase right? Saying that ... I have been flying often and never the bank called me while I am in the air nor encounter any frauds with my card. Often overseas travelers do carry roaming capabilities on their mobile, don't you agree ? And correct me if I'm wrong (since it has been many years already), our local prepaid mobile numbers do have in-built roaming capabilities vs. their postpaid counterparts (where you need to apply for it) ? This post has been edited by hye: Apr 14 2011, 10:57 PM
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SUSDavid83
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Apr 15 2011, 12:06 AM
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Talking about roaming, my friend who went to US for 3 months didn't activate roaming services for his postpaid. His phone is like dead at US now.
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simplesmile
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Apr 15 2011, 12:21 AM
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QUOTE(hye @ Apr 14 2011, 10:52 PM) Careful lah ... don't want your statement to cause readers here to switch on their mobile while flying. We don't want to be causing accidents in the air indirectly! Anyway my thoughts are 1. Banks always advise you to inform them prior to any travelling. If the transaction happens when you are in the air then definitely the bank can take action. 2. Some banks have invested in fraud recognition system to recognize irregularities based on your spending patterns. 3. You can use the boarding pass to prove that you are on a plane and unlikely to have been at the local mall making that purchase right? Saying that ... I have been flying often and never the bank called me while I am in the air nor encounter any frauds with my card. Often overseas travelers do carry roaming capabilities on their mobile, don't you agree ? And correct me if I'm wrong (since it has been many years already), our local prepaid mobile numbers do have in-built roaming capabilities vs. their postpaid counterparts (where you need to apply for it) ? 1. I usually don't inform the card issuers when I travel abroad. 2. Usually I don't pick up calls when I am abroad, cos I get charged. There was one time, bank called me, made me so annoyed and angry. Few days before this, I called the bank to do something for me (can't remember what it was). Then when I was overseas, the bank called me many times. Finally I answered. Then the guy on the phone asked me to verify myself by answering some questions, like I/C NO, mother's name or something like that. I was like WTF... you called me and ask me to prove that I am the person you called? And all this while my hp get charged. Finally, the guy said,.. just want to inform you that the transaction has been done. And then, I was like... WTF!! . I already saw the transaction has been carried out when I login online the day before. Now come to think of it, I shouldn't have answered those verification questions, because it might not have been the bank calling me.
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MilesAndMore
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Apr 15 2011, 12:51 AM
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Look at all my stars!!
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QUOTE(simplesmile @ Apr 15 2011, 12:21 AM) 1. I usually don't inform the card issuers when I travel abroad. 2. Usually I don't pick up calls when I am abroad, cos I get charged. There was one time, bank called me, made me so annoyed and angry. Few days before this, I called the bank to do something for me (can't remember what it was). Then when I was overseas, the bank called me many times. Finally I answered. Then the guy on the phone asked me to verify myself by answering some questions, like I/C NO, mother's name or something like that. I was like WTF... you called me and ask me to prove that I am the person you called? And all this while my hp get charged. Finally, the guy said,.. just want to inform you that the transaction has been done. And then, I was like... WTF!! . I already saw the transaction has been carried out when I login online the day before. Now come to think of it, I shouldn't have answered those verification questions, because it might not have been the bank calling me. This is why it is always advisable to inform your bank(s) before going overseas. It is to prevent something like this from happening.
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dopp
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Apr 15 2011, 01:03 AM
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Mythbuster already busted, using mobile phone inside aeroplane, before or after take off is fine. Same goes with using mobile phone while pumping petrol QUOTE(hye @ Apr 14 2011, 10:52 PM) Careful lah ... don't want your statement to cause readers here to switch on their mobile while flying. We don't want to be causing accidents in the air indirectly!
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beyond86
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Apr 15 2011, 07:23 AM
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The sms will not send for every transaction, only for certain limit http://www.sinchew.com.my/node/200784?tid=1
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Human Nature
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Apr 15 2011, 10:45 AM
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QUOTE(beyond86 @ Apr 15 2011, 07:23 AM) The sms will not send for every transaction, only for certain limit http://www.sinchew.com.my/node/200784?tid=1English version » Click to show Spoiler - click again to hide... « QUOTE PETALING JAYA: Credit card holders will be allowed to set a preferred threshold amount for an SMS alert to be triggered, said the Association of Banks Malaysia (ABM).
Its executive director Chuah Mei Lin said card issuers, who would send out the SMS alert, were mindful that customers should be given the benefit of choice.
“Only if they fail to set their preferred threshold will the transaction alert be based on the default amount set by the card issuer,” she said.
She also assured card holders that there would be no charges to receive nor reply the SMS alert and encouraged them to ensure that their contact numbers were up-to-date.
She said an SMS alert would be sent for transactions made at the point of sale, online purchases, withdrawals or cash advances, and mail and telephone orders.
Chuah was responding to a statement by Bank Negara that transaction alerts via SMS would be issued by Jan 1 next year in a bid to curb credit card fraud.
Card holders could then respond to the SMS and call the bank to cancel or alert police if the transaction was not made by them.
This came about after the arrest of seven postmen by police in connection with the interception of letters containing credit cards.
Chuah said most card issuers used courier services to deliver credit cards.
“All credit card holders are required to call their respective banks in order to activate their cards before transactions can be made,” she said, adding that the SMS alert would supplement existing fraud monitoring systems by card issuers.National Cards Group chairman Vince Au Yoong said the SMS alerts would be sent out if a transaction amount crossed a set threshold.
“For example, if a customer deviates from his usual spending behaviour that is suspicious to his bank's fraud monitoring system, an alert will be triggered,” he said.
Au Yoong added that lost or stolen cards and online transactions were the two most frequent fraud cases recorded in the industry.
He said the Jan 1 deadline set by Bank Negara was necessary as it would take time to implement the SMS alert system.
SourceThis post has been edited by Human Nature: Apr 15 2011, 10:49 AM
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ak1977
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Apr 15 2011, 04:27 PM
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Getting Started

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QUOTE(MilesAndMore @ Apr 15 2011, 12:51 AM) This is why it is always advisable to inform your bank(s) before going overseas. It is to prevent something like this from happening. agreed... when fraud really happen, then blame the banks... or scold the bank by saying this is an international calls you know... very expensive...
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beyond86
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Apr 15 2011, 07:28 PM
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QUOTE(ak1977 @ Apr 15 2011, 05:27 PM) agreed... when fraud really happen, then blame the banks... or scold the bank by saying this is an international calls you know... very expensive...  haha, not easy to serve customer
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chunglern
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Apr 16 2011, 06:00 PM
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New Member
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QUOTE(ak1977 @ Mar 29 2011, 10:40 AM) I know before you can do interbank giro, you need money in the bank 1st right, so i need to bank in the cash in my account first right. if the machines always full at the mentioned branch how do i bank in leh? Dont you think 1 cash deposit machine is jsut 2 little. Beside Great Eastern Mall OCBC branch is not a smaill branch their traffic quite high. Dont tell me your company pay you every month by cash? Hahaha... I wanna work there too...
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shoduken
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May 2 2011, 06:16 PM
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sorry tumpang thread,
does the maximum RM250 on fraud charges (no matter how much the conman did to your card, your maximum to pay to the bank is RM250) still apply on this new BNM ruling?
also i think they should seperate the pin number behind the card into a seperate document instead, every time i pay with the card and the cashier always glance at the back but not actually comparing my signature instead is very stressful ><
This post has been edited by shoduken: May 2 2011, 06:18 PM
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