QUOTE(beyond86 @ Apr 22 2011, 09:16 AM)
Hi Miles, i just requested replacement cards, but the CS she ask alot of question and take 7 working days only can get

QUOTE(beyond86 @ Apr 22 2011, 09:18 AM)
Hi ronnie, i asking the GST waiver, CS told me got only 2 choice, pay or using TP. They dun even wan help me to request for waiver or give me 10k TP

I think you met the not-so-nice CS. The first lady CS i talked to about getting a replacement card wasn't very helpful either. And 7 working days ?? I stay in Sabah and i got the replacement card on the second working day
QUOTE(beyond86 @ Apr 22 2011, 11:10 AM)
Hi Miles, replacement card got 2 conditions,
lost or stolen card, charge service charge RM50
damaged card, Free
Thanks. I wasn't aware of this. The guy i talked to was so nice that he didn't ask me anything besides confirming my house address
QUOTE(janson_kaniaz @ Apr 22 2011, 03:00 PM)
yup, make sure it's a single payment and not installment.
Payment by AMEX (even with Maybank logo) can't be done in installment anyway, if i'm not mistaken.
QUOTE(MilesAndMore @ Apr 19 2011, 03:51 PM)
Such a friendly chap. I'm also deeply surprised when he said replacement card is always given out free because the last CS i talked to said a fee is chargeable. Anyway, my experience with Maybank is always a pleasant one thus far
Oh yeah, i just forgot that i have not received my February statement. This is because Maybank screwed up and sent my first statement to my old house which we have sold a few years back. I don't even know how could this happen because the billing address recorded in their system is the latest one
(they always ask me this every time i call them)
I have requested for the February statement to be emailed to me for 4 times already from 4 different CS since mid-March, none of which i have received. I'm going to demand them to give me a printed copy now from their branch here in KK. It's public holiday here in Sabah today
(Good Friday). So i guess i can only do it next week. See how it goes. I'm not going to pay the statement request fee for sure.
This post has been edited by MilesAndMore: Apr 22 2011, 03:35 PM