hi, i would like to ask...

previously i using prepaid, then move to postpaid due to buy the galaxy S, nw contract over already and wan to move back to prepaid...i din make much call, monthly call less than RM15..

do i need to pay any extra fee when i switch to prepaid?? and the prepaid mobile internet setting need to change anything??

thanks

i think need to pat rm25 to switch. prepaid mobile internet no need change anything.

thanks for the info...may i know the RM25 is for wat?? for service charge?

Is the RM38 / month plan for 250mb available for subscription or it's exclusively for maxis phone offer only?

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Added on August 4, 2011, 8:32 amYes and it comes with 39 sen credit only.

But there is another way to go around this but not sure worth your time or petrol money or not.

Just port your Postpaid to other telco prepaid - FOC.

After successful porting, you port back to Hotlink - FOC.

You have to make 2 trips, one to Digi/celcom center to port out, and the second one you need to go maxis center to port back to hotlink.

This post has been edited by soul2soul: Aug 4 2011, 08:32 AM

What is the best thing about Maxis prepaid? Anyone can share.

Cheap call rates/sms to 10 Maxis numbers. It's good if your friends and contacts are mostly on Maxis network. That's the best thing I find about hotlink. And also there is an internet package of RM18 for 2 weeks (100mb) which suits me for light surfing , email and facebook.

If you call a lot to different numbers and different network, hotlink is not the plan for you.

This post has been edited by soul2soul: Aug 4 2011, 08:49 AM

What is the best call/sms rate Maxis has to offer?

Heard that prepaid user charged even when they call the helpline. How can this be?

Please check www.hotlink.com.my

best rates to 10 maxis number:

12sen/min
1 sen/sms

The rest

36sen/min
10sen/sms



Cost cutting measures.

This post has been edited by soul2soul: Aug 4 2011, 10:02 AM

last time maxis to maxis charge 7 cents if not mistaken, then they increase to 10 cents, even when sms to own telco.

agree with the last line. celcom uox or tunetalk would fit those who falls under this categories

But is has been implemented since forever, not just these 5-7 years.

You have to think of business.

If you have 1 million customers, you may employ (for example) 100 staffs to handle the helpline.

When your customers base grow to 10 million , if you don't cut cost, you will have to employ 1000 staffs. The Net gain of profit is zero because it's offset by higher operating costs. You have to employ 10x more staffs and to pay them monthly salary.

If you start charging customers for call to helpline, you directly discourage customers to call in.

It's not customer friendly but it is quite effective.

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Added on August 4, 2011, 12:02 pmCelcom Xpax2 is quite a good plan. However, the internet services is really subpar. I tried to subscribe to 1 week internet package, the speed was horrendous.

I still think Hotlink offers the best mobile internet package for light users. For RM18/2 weeks, you pay about RM40 / month for 200MB of data.

Although Umobile RM28/month package is cheaper, it cannot match Hotlink's network coverage.

This post has been edited by soul2soul: Aug 4 2011, 12:02 PM

Just wonder why other can make do with no charge to user?

Why they want to cut cost if they already gain profit. They should think more about hot to give a better service to their clients(cust) other than how to make easy money. Plus there is no one in this world gonna call the customer service without any reason right?

u mean i pay RM25 to change from postpaid to prepaid, and the simcard have RM0.39 credit to use??

In my case , yes. Did that 1 month ago at maxis center.

With DiGi, from Postpaid to Prepaid is free.

Hey, I'd like to ask if I've subscribed to Maxis's iphone package and I don't want the spare credits (RM100 --) to go on waste as I'm a low user of the calls and sms, can I use the sim to subscribe to daily news or MP3 stuff to use up the credits? Will the charges incurred from the premium SMSes go towards the RM100 allocated for everything or go in a new bill?
Thanks

im no expert but i think your other subscriptions will be added on top of your rm100. telcos are too smart for this

I need help from anyone who's working with maxis. I bought a topup ticket only to find out that the numbers could not be read Properly (the cashier's hand were wet when handing it to the person who bought for me). I went back to the store but the cashier refused to replace me a new one. Can i somehow retrieve the topup no with the ticket serial no(below the bar code). Anyone who could help me pls do pm me. Would rly appreciate ur help. Thanks.

i hav another question and i facing it nw.

my postpaid package, value 50+ 500MB data. my bill cycle end on day 6 of each month.
but since yesterday my unbilled amount > 200++... i very less call and sms, every month voice call sure less than RM50. but i use for data the most and i got monitor it. very reach 450MB i will stop and not use it anymore....

but the situation nw, my credit limit is rm150 but unbill amount more than that...so line is suspended.

i call to maxis, they suspect i over use data. but i wan to confirm, does maxis bill calc the data usage day by day?? cos accordingly to my bill, if data usage around 400MB, price is RM1k++ already.... so for me i dun think so my unbill amount reach RM200++ due to data, (correct me if i'm wrong..)

does anyone face this problem b4?? and how does maxis calc the data usage? by daily or they only will calc when end of the day bill cylce(eg for me, calc after 6th Aug for this month)??

thanks