okay thanks for the info.

hopefully got replacement set for me to use.

btw when send phone better to wipe 1st?


This post has been edited by fixgd: Jan 25 2013, 12:16 AM

if u can turn on the phone then advisable u wipe after u backup using desktop manager.

My blackberry always auto-restart itself, especially when the battery nearly drained down it will non-stop restart..planning to send to penang there to ask..btw it will be estimated how long? and if i dun rmb whether my blackberry stil under warranty or not, how can i check?

dun have receipt?

sent my pb for warranty claim..already 1 month++ n still no news...what should i do? sent email to brightstar n told that they waiting for follow up from RIM...ermmm

This post has been edited by zwansh: Feb 4 2013, 01:28 PM

hello guys...
im using a bb torchII...
and my phone got problem (cannot on)
not reach 1 week old yet but already got problem...
haiyoo...
and right now, it's been more than a month since i've sent my phone for repair...
still, no news until now...
i wanna ask u guys who have experience sending ur bb to brightstar for warranty or repair..
is it really take time to repair the phone?
im sick of waiting.. =(

Actually send to digi better or direct brightstar service center? my buyer told me sim card unable to detect and plan to send in for warranty. Which place faster?

oic...
if major repair, malaysia brightstar cannot do?
seems like i gotta keep waiting..
huhu..
anyway, thanks se7enE1even...

if my receipt is lost can still claim warranty? already call the line and check imei for me, expired end of the year.

so still can aa?

Should be can ba

why i must pay RM400 to get my USB port to repair for BB 9360?

confirm can as long your warranty haven die,i just RMA-ed my hp last week,and they replaced the whole set for me today i told them i buy that time no receipt

warranty at PJ centre is fast,3 working day replace whole set 9900

haha what spoil in ur 9900 until they replace whole unit? for me they only change the spoiled buttons.

mine when i bought the brand new set without receipt already got defect,the keypad light uneven(brigter at the alt,7),then thought i give it a try see can warranty..

but then use one week got blue led problem(won't off as long as got battery in) which i think because i dropped it into seawater la the moment dipped,blue light appear

take go warranty they check all water damage indicator so clean,then scan the imei..3 working day later,"we don't know what's wrong with your hp(blue light),so replace whole thing la"

lol lucky ur water indicator still ok. if not burn lo ur 9900

ya,if burn i sure cry.. i think the humidity+salt content in the air at sabah killed it.becuase got isolated case,all linked to humidity

a question if wt to bring my phone to brightstar for warranty purpose need to bring receipt to or what cuz lost my receipt

i claimed my warranty without receipt,just provide them with the hp imei number

tq bro and if a do not have the recepit i could not get the 24 month warranty right justn18 months of warranty?