BRIGHTSTAR SERVICE CENTRE, PJ / Sunway / KL
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 May 7 2013, 04:39 PM
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#1
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP  
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QUOTE(fixgd @ Mar 5 2013, 04:40 PM) if my receipt is lost can still claim warranty? already call the line and check imei for me, expired end of the year. confirm can as long your warranty haven die,i just RMA-ed my hp last week,and they replaced the whole set for me today so still can aa?   i told them i buy that time no receipt  |
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May 7 2013, 04:44 PM
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#2
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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warranty at PJ centre is fast,3 working day replace whole set 9900
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May 7 2013, 07:42 PM
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#3
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(fixgd @ May 7 2013, 07:31 PM) haha what spoil in ur 9900 until they replace whole unit? for me they only change the spoiled buttons. mine when i bought the brand new set without receipt already got defect,the keypad light uneven(brigter at the alt,7),then thought i give it a try see can warranty..but then use one week got blue led problem(won't off as long as got battery in) which i think because i dropped it into seawater la  the moment dipped,blue light appear take go warranty they check all water damage indicator so clean,then scan the imei..3 working day later,"we don't know what's wrong with your hp(blue light),so replace whole thing la" |
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May 7 2013, 07:56 PM
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#4
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(fixgd @ May 7 2013, 07:45 PM) lol lucky ur water indicator still ok. if not burn lo ur 9900 ya,if burn i sure cry.. i think the humidity+salt content in the air at sabah killed it.becuase got isolated case,all linked to humidity |
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May 7 2013, 09:45 PM
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#5
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(zebra1995 @ May 7 2013, 08:59 PM) a question if wt to bring my phone to brightstar for warranty purpose need to bring receipt to or what cuz lost my receipt i claimed my warranty without receipt,just provide them with the hp imei number |
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May 8 2013, 07:15 PM
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#6
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(zebra1995 @ May 8 2013, 06:15 PM) tq bro and if a do not have the recepit i could not get the 24 month warranty right justn18 months of warranty? I think maybe still 24 months,because register from the website and the pj hq ppl said the warranty continue from there..I just went and visit brightstar again today,yesterday claimed new device,today RMA it and on-the-spot they cleared another new device for me,haha! 3 new device in 2 weeksThis post has been edited by quadcube: May 8 2013, 07:18 PM |
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May 8 2013, 08:38 PM
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#7
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(zebra1995 @ May 8 2013, 08:29 PM) walaweii they replace u with a new device meh and one more question if i bought my device aroud 2010 and register my warranty this year that means my warranty will be finished around 2015 or what bro? yeap,all new device idk,you could test your luck maybe?haha..LOL.2010 already no warranty adi ma o.0 |
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May 8 2013, 08:47 PM
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#8
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(zebra1995 @ May 8 2013, 08:43 PM) got bold 3 and bold 4 never know about the warranty maybe itry my luck maybe kena jackpot kena jackpot then bagus lo  but if they check your BUYR then i also don't know how u are going to explain,after usage for more than 2 years,the numbers must be huge o.0 |
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May 9 2013, 12:41 AM
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#9
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(zebra1995 @ May 8 2013, 08:52 PM) how to check buyr on os7.1? option>device>device and status information>"type BUYR" then scroll down |
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May 9 2013, 11:54 AM
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#10
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(zebra1995 @ May 9 2013, 03:14 AM) tq bro any chance of resetting this i manage to reset it once,which is impossible to reset actually,maybe bug o.0 |
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May 9 2013, 02:54 PM
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#11
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(zebra1995 @ May 9 2013, 01:47 PM) someone told me need to update the software in order to reset the buyr is that true? yeap.download 1000+ modules,and poof,reset..using desktop manager  but then it seriously screwed up the 9900 until i don't know how to fix,luckily i got a new device after that |
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May 9 2013, 11:53 PM
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#12
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(zebra1995 @ May 9 2013, 08:26 PM) lucky u more like blessed well,good luck with the warranty |
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May 14 2013, 05:54 PM
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#13
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Senior Member
1,924 posts Joined: May 2009 From: Yokohama, JP
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QUOTE(shenshenshen @ May 14 2013, 01:37 PM) hey guys, my handphone battery has been draining out abnormally fast since few months ago. Sometimes, it has also been found to automatically restart itself. better bring the warranty card since u have it...for my case i have nothing,literally nothing I have changed the battery to another original blackberry battery, same mAH rating. Still problem persists. can i send my device to their main service center in PJ for check up ? my IMEI number can be found at the back of my H/P do i still need to bring the warranty card? please advise me  |
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