Hello xxxxx,

Your order has been revised in the last 24 hours and we are
currently unable to arrange the shipment of the items you requested
since the last unit was already been pre-booked by another buyer. As
a responsibility to the mistake caused, we can consider to replace
this order with the new stock of iPad 2 (32GB WiFi+3G) at no additional
cost on your behalf. The new stock is expected to be available on during
the mid of April, by 15/04/2011. Otherwise, kindly let us know if you
prefer to cancel it for a full refund to your banking institution and
please inform us whether you wish to proceed or cancel this order. We are
waiting for your soonest feedback to make decision for further arrangement.

For more details about the latest iPad 2 specifications, please visit
http://www.apple.com/ipad/


Regards,
Rachael Yeoh
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Dear xxxxx,
We have received your request to proceed for the replacement unit and
will update you via SMS during the new stock arrival date. Should you
need further assistance, kindly allow 24 hours to respond the email.

Regards,
Bryan Lee
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Hello xxxxx,
We had several communications with our supplier in the last 24 hours and
just re-scheduled the courier date of the iPad from Penang to be on
Wednesday afternoon next week at 2.00 p.m to your address since we could not
arrange the availability of the stock within this week (as notified to you
earlier) because we require a few more days for the merchandise to reach
to our side. The parcels are currently on hold for custom clearance
procedure by the international sorting centre and we need a few more days
for the shipment to arrive Malaysia once released from the custom.
If you may need it urgently, please notify us anytime if you would prefer
to claim for a refund instead. We understand and may feel uncomfortable by
this delay since we are also waiting for our stocks to be recovered.
Kindly advise us if you are unable to allow a few more days to settle or
require a refund as we respect your decision before making any further
arrangements. We take this matter seriously and will strive harder to
improve our service in the future.

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Hello xxxxx,
Referring to the previous update sent earlier, we had to schedule the
courier of your order on Monday evening at 3.30 p.m from Penang since
we are unable to arrange the availability of the stock within this week.
We understand such delay is annoying for both side between iCity and you.
Therefore we'll include a freebie (1 x iPad 2 casing) if you proceed with
the order as our responsibility for the late delivery. Otherwise, if you
prefer to cancel your order, we would refund your payment with additional
of RM150 as a part of complimentary for becoming iCity member. Once again,
we apologize for this trouble and take this matter seriously to improve
our service in the future. If you need the iPad urgently, we suggest you
to cancel your order for a full refund as we are unable to arrange the
immediate delivery within this period. We respect your decision if you
would proceed or cancel this order before we make any further arrangement.

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Hello xxxxx,
After several communications had with our supplier today evening, we need to
re-schedule the courier date again (Friday evening on 29/04/2011 at 3.30
p.m) since the iPad 2 are not yet available at the warehouse
today as we expected earlier. We require a few more days to arrange the
stock availability and serial registration. If you might feel
uncomfortable by this delay, we would refund your payment immediately with
additional RM150 on each order for the late in delivery. If you proceed,
we'll consider to include iPad case in the packaging. We understand this
delay is annoying for you as we're dealing with our supplier to provide us
the actual arrival date. We respect your decision either you cancel your
order or proceed it and if you may need it urgently, we apologize for such
trouble and hope this matter will be solved in as soon as possible. Please
advise.

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Hello xxxxx,
We apologize for such matter and we'll do our best to make sure the
stock will be available at the warehouse in the afternoon for courier
arrangement. If the merchandise doesn't arrive on time, we'll claim an
advance refund from our supplier and compensate extra RM150 for the
delay in the delivery to avoid misunderstanding between you and iCity.
Kindly allow 24 hours to respond to your request if you need further
assistance.

Regards,
Rachel Yeoh

Dear xxxxx,
We had contacted our supplier several times yesterday to confirm the final
arrangement date since we had not received the stock yesterday morning as
informed earlier. This issue is troublesome and might be unacceptable for
you to wait for another days. If you may advise us, we will claim a refund
from our supplier in case you are unable to allow a re-schedule date on
Wednesday (04/05/2011) next week until the first batch arrives due to
insufficient stock earlier. This is really disappointing from our side
since we repeatedly had to re-schedule to another suitable date. We'll do
our best to resolve this matter but if you request for cancellation, we
respect your decision and will refund your payment with additional of
RM150 for the delay in delivery. Kindly advise before we proceed with this
order to avoid misunderstanding between you and iCity.

Regards,
Rachel Yeoh
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Hello xxxxx,
This is a complete misunderstanding between you and iCity. We had
mentioned earlier since the first notification that we're unable to
predict the actual arrival date and will refund your payment if you need
it urgently.
If you want to claim for a full refund, we'll cancel your order and the
item reserved under your name will be offered to another buyer. Kindly
provide us this information for an immediate refund:-

Order Number for Cancellation :
Bank Name :
Account Number :
Beneficiary :
Amount Paid :

The refund will be issued within 24 hours after receiving your feedback.
If you need further assistance, kindly inform us and allow 24 hours to
respond to your inquiries.

Regards,
Bryan Lee

Hello xxxxx,
Thank you for the prompt response. Since we are in distressed for not
being able to obtain an actual arrival date, we think it is more secure
to release your payment to avoid any false allegations and
misunderstanding between you and iCity. In the meantime, we've received
your confirmation to proceed for courier arrangement as you requested.
If there is any changes in delivery details, kindly inform us and allow
24 hours to respond to your requests.

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Dear xxxxx,
We apologize for this troublesome delays. Since the beginning we
understood your requirement and really do not want to trouble you for
such hassle since you might need the iPad 2 quite urgently. We would
inform you that the iPad 2 has already been officially launched in
Malaysia but we are buying the stocks from Vancouver, Canada. For now
we're still waiting for the stock arrival and if you might need it
urgently, we could not guarantee on the actual arrival date but will
expedite the stock shipment to your address once we have the
merchandise in stock.

If you might allow us to resolve this matter, we consider the next Friday
(13/05/2011) as the dateline for all iPad 2 stocks to arrive on our side.
Once again we apologize for this troublesome delays but we'll do our best
to make sure everything is in order and will include a free iPad 2 casing
as a complimentary. If you prefer to cancel your order for a full refund,
we will compensate with additional RM200 on your order for the late
delivery. We respect any decision you'll be making before we could proceed
for further arrangement. We'll take this matter to improve our service in
the future and hope this issue will not effect a good relationship between
you and iCity.

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Dear xxxxx,

This message has is being resend to you if you might have not received it
in the last 24 hours.
---------------------------------------------------------------------------
We were waiting for the confirmation yesterday before updating you on this
order. The previous schedule mentioned was 13/05 (supposed to be on the
last Friday) but due to the insufficient stock in the first batch of iPad 2,
we've taken a consideration to replace your order with the second batch of
iPad 2 arrival which is expected to be available from Tuesday (24/05/2011)
next week onwards. Otherwise, we'll seek for a necessary arrangement to
resolve this issue as soon as possible.

We hope this is the last delay and will not cause you much inconvenience
as we look forward to serving you again in the future. We have enclosed
free iPad 2 casing (Smart Cover) in your order which you'll not required
to purchase at additional cost. We appreciate your soonest feedback before
we proceed with any further arrangements.

If you might feel this matter is unacceptable, kindly inform us if you
prefer for a cancellation and we'll refund your payment with additional of
RM350 for the late delivery/if you no longer honor this order. We'll do
our best to resolve this matter in fairly manner and respect any decision
you'll be making before we proceed.

----------------------------------------------------------------------------

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Dear xxxxx,
We are in receipt of the previous schedule date to be on 24/05/2011 on
Tuesday (today) about the delay in receiving the cargo of our pre-ordered
iPad 2 and thank you for allowing us time to resolve this issue. We
apologize for the late delivery and inconvenience caused to you by delayed
merchandize.

We would also like to bring to your attention due to uncertain political
situations in the coastal countries, all ship and cargos en route have
been held up, till the situation in the border states are calmed down.

Please understand that the delay in shipping and delivery was committed
unintentionally but occurred due to unrest. Still, we understand about the
precarious situation, you have been put into and we take full
responsibility for your inconvenience.

Meanwhile, we had contacted our liaison agent in Madras, India to reroute
our cargo and deliver it to our warehousing agent before Monday
(30/05/2011) for the courier to your side by 3.30 p.m on the same day. We
apologize for the last minute notifications as we feel dissapointed with
the delay in receiving our stocks on time. We appreciate that you can bear
with us for the unavoidable situation created by the political turmoil in
the border states.

We will fulfill your order with any necessary alternative arrangements
as soon as possible but if you might feel uncomfortable to allow us handle
this on your behalf, kindly inform us for cancellation and we'll include
additional of RM350 as a late delivery including the refund. We do not
want to lose you as one of our most valued customer by this issue, and
we'll take this as a lesson to improve our service for you in the future.
We appreciate your advise before we proceed for alternative solutions.

Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel : +60 (04)(619 2569)
Fax : +60 (04)(619 2699)

Dear xxxxx,
We apologize for the late update as we're waiting for the confirmation
before updating the status. In regards of the previous notification, the
schedule mentioned was set on Monday (30/05/2011) at 3.30 p.m but we
still require a few more days to settle this matter as currently we had
confirmed that the stock is not yet available for forwarding.

Once the stock is available, we will expedite the package preparation
to be couriered on 02/06/2011 on Thursday evening (3.30 p.m) and will
arrive within 1-2 working days to your side.

Otherwise, we will claim additional of RM450 from the exporter as the
compensation for the late delivery with the refund if you prefer for
cancellation. We apologize for the miscommunications and believe from both
side of you and iCity, another delay is unacceptable and disappointing. We
will solve this matter in fairly manner and will disclose an iPad 2 case
as a complimentary gift with no additional cost required.
- Hide quoted text -

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Dear xxxxx,
We don't feel confident that our iPad 2 stock will be ready within this
week as yesterday was supposed to be the delivery date on our schedule.
As an advance security to avoid further delay, we consider claiming the
refund from the exporter with additional of RM450 for the compensation of
late delivery. Please advise us and we will go for further refund
arrangement or look for back up units/replacement from our partners by
Wednesday next week.

If you prefer to cancel this order instead, kindly provide us the details
to refund your payment:-

Order Number for Cancellation :
Bank Name :
Account Number :
Beneficiary :
Amount Paid :

We apologize for this inefficient service and thoroughly understand the
disappointment you've went through. We do not want to cause you any
further waiting from our exporter's slow shipping method. We appreciate
that you have given us a long period of time to settle this issue but this
time we really feel uncomfortable for another delay. Please advise.
- Hide quoted text -

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Dear xxxxx,

At this point we would suggest you to claim for a refund since we're
unable to arrange on the stock availability of iPad 2 for delivery
today. Further delay is unacceptable for us and we couldn't be let this be
a disappointing news for you. We will seek for the alternative supplier
until Thursday evening and will courier out at 3.30 p.m on Thursday,
otherwise please advise whether you would proceed with the order or claim
for a refund to avoid any further misunderstanding between you and iCity.
We apologize for the miscommunication from our supplier and will include
additional of RM450 as a compensation for the late delivery. Hope to
receive your soonest feedback before we go for further arrangement. Thank
you for the prompt response.

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Dear xxxxx,
Thank you for the final confirmation. We've canceled your order and
arrange the refund to be processed to your bank account within 3-4
working days. We will keep up with you on the status of refund. If you
need further assistance, kindly allow 24 hours for us to respond to your
queries.

Regards,
Bryan Lee
i-City Sales & Record Dept
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx
I would like to clarify about the last refund transaction that was done to
your bank account that I had to cancel the transaction to avoid exceeding
credit limit in my bank account.

To be straightforward on the current situation, my company had encountered
losses from this failure for dealing with the third party and I made the
transfer using my own money to help reduce the burden of the company. The
company had made a bank loan to refund all pre-orders cancellation for all
clients. While it would be easy to place the blame or accuse on our
company right now, I would take a responsibility to be fair with everyone
for not disappointing all customers who claimed for their order
cancellations too. We're still waiting for a settlement from third party
through the letter of credit to cancel all orders and return our money.
For now our company had applied for a bank loan to recover from these
losses and I need time until Saturday next week to cash-in the refund over
the counter. Please expect the full amount of refund with compensation to
be banked in to your AMBANK account (RMxxxx) xxxxxxxxxx by 25/06/2011
on Saturday evening before 4.00 p.m. Otherwise, both party may proceed for
legal dispute.

Kindly ignore the last transaction screenshot sent earlier and I apologize
for the last minute reminder. I hope you don't take it as a delay because
we do not want any losing circumstance to affect both parties (as well as
other clients) in the future. I am very sorry for the disappointment this
has caused you and will make sure this issue solved within 5 working days.
Please keep up with me on the current status or call me directly
(0104-284181)if you need further assistance. I'd appreciate if you revert
to me the soonest.

Regards,
Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx

I will try my best (either by using my own money) but I could not
promise on this matter. In this time, we had to will settle the refunds
from time to time until this Saturday because the bank is approving our
loan within this week. Please don't hesitate to contact me at
010-4284-181 if you need further assistance.
- Hide quoted text -

Regards,
Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx
Thank you for the prompt feedback. At this time I will keep up with you on
the transaction once it is done and please don't hesitate to contact me at
0104284181 if you need further assistance.
- Hide quoted text -

Regards,
Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxx

Kindly refer to the previous email sent to you earlier. I will SMS you on
the refund transaction via the company's MEPS transaction once it has been
remitted to your bank account. If you need further assistance, please
don't hesitate to contact me 010-4284-181.
- Hide quoted text -

Regards,
Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx

We had to issue the cheque today to cope with multiple refund transactions
and MEPS limit. The RMxxxx refund was done to your bank account
(xxxxxxxxxxx/Ambank)by our officer via cheque today afternoon
(29/06/2011). I will provide the slip copy for your reference after
retaining the slip lists from the officer within 48 hours once the
financial audit report is finalized. Approximately take 3-5 working days
to clear in your bank and the amount will confirmed appear on your bank
statement after 6.45 p.m on Tuesday for you to be able to make initial
withdrawal. I will contact you on Tuesday evening to keep in track and
please call me if you need further assistance. I apologize for any
inconvenience and we're up for any improvements to serve you again in the
future.

Regards,
Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx

In the last 24 hours all cheque transactions had to be cancelled because I
had proposed the refund to be done from Ambank but the officer had
remitted the check from the international bank which our loan was approved
through Standard Chartered in Singapore. It takes minimum 2 weeks (up to
one month) to clear if we proceed but instead it is quicker when we can
bank in the refund to all clients over the counter.

We decided to transfer the funds to the Malaysian bank (Ambank) yesterday
and I need 7 days to get the funds prepared for withdrawal. A few staff
will be doing the refund over the counter and please expect the money in
your bank account on Thursday (07/07/2011) by 5.00 p.m. Whether you might
think this is a fraud case or anything related to that, I’m aware of the
current situation we’re facing now, for being uncertainty, I’m exhausted
for any further explanation and if you no longer tolerate in this matter
or wish to make a police report, I shall request from you a report case
number for the legal dispute in the future. iCity would not intentionally
do anything to cause inconvenience to you especially for this matter when
we dealt with unreliable third party exporter. We believe it can be solved
in the right way with all pre-order cancellations and compensation
proposed for the failure to honor the delivery.

Please don't hesitate to call me if you need further assistance. I will
notify you via SMS you once the refund is done. There will be no more
delay above the mentioned deadline.

Thank you.

Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx

We had been in a thorough meeting discussion today and came upon an
agreement to settle all customers pre-order cancellations on Friday 15th
July 2011 by 5.00 p.m due to a preparation of final audit report to our
venture capitalists. Your refund will be banked in by ATM / counter by
several staff in charge of remitting the funds by cash deposit on Friday
15th July 2011 by 5.00 p.m when all the funds are ready for withdrawal. I
apologize this matter had really taken above your patience and shall
assume that you’ll no longer co-operate in our company inner problem
solving matter. If you prefer not to trust us for the last time and would
go for involvement of legal representative, I will be expecting you to
forward me a case filing reference for further legal dispute and wish it
will bring a fair circumstance for both parties. I’d honour in respect of
your patience and in presence of our dignity to handle the financial
losses of dealing with the third party without causing a financial losses
on all of our pre-order customers. This is a final decision by our team
and there will be no further delay above this mentioned date.

RM xxxx will be banked in on Friday (before 5.00 p.m) on 15th July 2011 to
you Maybank bank account and I need a last request for your co-operation.

(This problem will not define our future and I do not wish to ruin mutual
respect with you for any further arguments OR speculations, totally
understand you and other customers have been enough patience already after
many postponements. If you no longer tolerate and wish to take legal
action, please report to Consumer Tribunal before lodging a police report
and forward me the filing reference number for our legal dispute. At any
circumstances, I can assure you will receive your money back as our
company had looked for financial backup by bank loan to return all
pre-orders payment by our failure of dealing with the third party)

Please don’t hesitate to call me at 010428-4181 after 4.30 p.m.
Thank you.


Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx
This is to inform you that the refund for all pre-orders will be held on
Thursday evening on 21st July by 5.00 p.m. as our audit team need more
time to prepare the compensated amount proposed in the refund lists for
our financial report to the capitalists for the loan. My colleague and I
will be in Petaling Jaya if you wish to meet up for a paperwork agreement
on Saturday and Sunday (Tropicana City Mall, Petaling Jaya) as I do not
wish there to be any further delay from next Thursday (after several
postponements by our team’s for retaining financial backup from the bank).

I’m aware of any speculations to be held over this matter and we will
focus on our repairing our business reputation as soon as this problem has
been fixed. Your perseverance is much appreciated and I’m apologizing on
the behalf of our team for all the troubles that had caused you. Should
there be no more tolerance, I will be expecting a filing reference from
your side if you decided to take legal action on this matter for our legal
dispute. We hope in the future this issue will not affect our dealings
after much improvement to work on. Please don’t hesitate to call me
01042-84181 if necessary. Thank you.

Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx

Our team still need time to settle and will do the refund transaction
until next week. I apologize that your patience might be running out and
do not expect you will tolerate either. If you wish to report this matter
at Consumer Tribunal or police department, please refer me as the person
held accountable on this matter (call me directly at 01042-84181. I will
be fully responsible for our team's poor service and will be expecting you
to forward me the report filing reference for the legal dispute.

Please expect the full amount to be reflected on your bank account on
Friday 29th July 2011 by 5.00p.m.

I know these delays had effected our company's credibility and your trust.
We'll make sure you get your money back by the end of the month and
thoroughly unhappy with the current situation as well. I'm aware of the
speculations from unrelated individuals on the Internet which slow down
the process and not going to assist us to settle this matter either. I
believe you are wise to judge the situation on your own but if you decided
not to trust us, I will be expecting the filing reference so we can
proceed for a legal dispute.

Please call me directly (01042-84181). Thank you.

Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

Attn : xxxxx
We need an extension of deadline until the first week of August to settle
the pre-order refunds for transaction on Monday 08/08/2011. I apologize
but your patience has a limit and I believe you already lost your trust
for the slow progress. But if you prefer to report this matter to KPDN,
please refer me as the person held responsible for this matter and forward
me the filing reference for legal dispute after the report is done. It has
been over 13th times of postponements. I apologize for the company's
mismanagement and you had been disappointed since the first day.

Our team is currently working on the acquiring our venture capitalists to
allow us withdraw the substantial amount of proposed refunds from the
loans. Please expect the full amount in your bank account as late as
before 9.00 p.m on Monday (08/08/2011). I will make sure this is the last
extension request. We don't have any intention to cause such
disappointment especially when it effected your trust and the company's
sales in the future. Please call me directly at 01042-84181. Thank you.

Corina D.A
NextCom Studio Technologies (M) LLC
No.1-07-10, Suntech@Penang CyberCity,
Jln Lintang Mayang 5, Bayan Baru,
11950 Penang, Malaysia.
Tel: (60) 04 619 2569
Fax: (60) 04 619 2699

and after alots of email keep chasing them for refund ,at last they respond to my email



and after waited for few more day of chasing,i manage to get refund..thank god for that!!@@
and i did even post our my comment at their website which they eventually deleted all of my comments and instead email stated im spamming them..(im just would like to alert buyers.if they didnt deleted all my comments im sure there would be not much victim over here after me...



tht the end of my sucks experience..and im counted lucky to get back my $$ as well.