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Unifi Official TM UniFi High Speed Broadbrand Thread V9, save RM200 from 16 February - 31 March !

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Neptern
post Mar 18 2011, 06:56 PM

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QUOTE
I'd like more in terms of constant speed and low latency throughout the day...


QUOTE
Not necessary because of downloading a lot of things...

More towards instant speed for everything... especially for live streaming and low latency gaming experience...


Who doesn't want all that with no cap....

TheWandererX
post Mar 18 2011, 07:08 PM

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Heh. Be thankful la, everytime night comes my D-Link router will PMS and hang or something, haih.
XPS
post Mar 18 2011, 07:14 PM

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Have you tried a direct cable to confirm its the router?
TheWandererX
post Mar 18 2011, 07:32 PM

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QUOTE(XPS @ Mar 18 2011, 07:14 PM)
Have you tried a direct cable to confirm its the router?
*
Tried already. The router won't respond to pings intermittently and ping sometimes goes up to 2000-3000ms, then times out, then back to normal, then repeats again.

Could it be because it's turned on 24/7? (the router) but the funny thing is that it only happens at night... which leads me to the question of overcrowding. But if overcrowding is the problem, then the router page should still be accessible, no? hmm.gif this is weird.
Something Else
post Mar 18 2011, 09:03 PM

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QUOTE(VerM @ Mar 18 2011, 02:42 PM)
Yes is true in malaysia our provider pay a lot more in term of bandwidth exchange... but giving excuses for the apparent lack of local content should not be translated as cost (and transferred to customer)...

Historically, when internet connectivity first arrive, ISP charge customers with metered usage and when technology became more advanced, ISP start promoting the 'unlimited' usage... and now with all the streaming content made possible (along with more devices able to connect to internet) the ISP want to revert back to metered use but with different term (they call it multi-tiered pricing structure)... that is why this method is backdated...
I rest my case... rclxms.gif

Many user oriented ISP opted to use traffic management (esp on heavy p2p traffic) instead of bandwidth capping...
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Well, I don't want to get into an argument regarding capping and traffic management now. We all want unlimited bandwidth at unlimited speed. However, this would be impossible, especially looking at the network infrastructure we have here in Malaysia.

My point is, no matter what, there will always be people dissatisfied with the service. Even using traffic management, the heavy downloaders will complain because they get throttled at certain times.

I don't like TM. I hate their monopoly on Malaysia's network. But I won't let that bias my judgement of how things can be done, or how it should be done.

We cannot just expect everything to fall into place nicely for us. Even if I give you a 100Mb/s line, I'm sure there will be some people complaining.

And yes, we are worst off than south africa apparently
jasonbourne222
post Mar 18 2011, 09:10 PM

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any1 experiencing downtime for UNIFI?? mine has been down for 3 days!!!

i wonder why...now suddenly its back for dnt knw how long...hopefully it'll last!!

anybody goin thru the same thing, pls update and SHARE

thank you
XPS
post Mar 19 2011, 12:22 AM

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QUOTE(TheWandererX @ Mar 18 2011, 07:32 PM)
Tried already. The router won't respond to pings intermittently and ping sometimes goes up to 2000-3000ms, then times out, then back to normal, then repeats again.

Could it be because it's turned on 24/7? (the router) but the funny thing is that it only happens at night... which leads me to the question of overcrowding. But if overcrowding is the problem, then the router page should still be accessible, no?  hmm.gif this is weird.
*
If the direct cable is problematic as described its likely to be over-heating. Try placing the router away from the modem .. say 20cm or more. Also check if the router feels warm to touch or hotter. I had seen wireless routers randomly disconnect and the cause was traced back to over-heating because other equipment were close by. Check by turning off wireless when you test with direct cable.

Once you find direct cable is ok and the problem arises for wireless only its likely network congestion. In my area its like around 10 or more wifi running at any one time. With 2.4Ghz having 3 effective radio channels and it does not help with some D-Link routers using dual-channel for 802.1n (some vendors for example only use one channel for 2.4Ghz to prevent over-crowding) you will see lots of latency and wifi disconnects. I run both 5Ghz for my gaming systems and 2.4Ghz on other stuff like PS3 and iPhone. The 2.4Ghz shows plenty of drops even though the signal is quite strong - prove of network congestion. And this usually also shows a much much lower speedtest probably because of packets retransmits. Turning on the "network robustness" option on my router helps a bit at the expense of throughput though.


brian12988
post Mar 19 2011, 12:28 AM

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QUOTE(XPS @ Mar 19 2011, 12:22 AM)
If the direct cable is problematic as described its likely to be over-heating.  Try placing the router away from the modem .. say 20cm or more.  Also check if the router feels warm to touch or hotter.  I had seen wireless routers randomly disconnect and the cause was traced back to over-heating because other equipment were close by.  Check by turning off wireless when you test with direct cable.

Once you find direct cable is ok and the problem arises for wireless only its likely network congestion.  In my area its like around 10 or more wifi running at any one time.  With 2.4Ghz having 3 effective radio channels and it does not help with some D-Link routers using dual-channel for 802.1n (some vendors for example only use one channel for 2.4Ghz to prevent over-crowding) you will see lots of latency and wifi disconnects.  I run both 5Ghz for my gaming systems and 2.4Ghz on other stuff like PS3 and iPhone.  The 2.4Ghz shows plenty of drops even though the signal is quite strong - prove of network congestion.  And this usually also shows a much much lower speedtest probably because of packets retransmits.  Turning on the "network robustness" option on my router helps a bit at the expense of throughput though.
*
shouldnt the correct word be interference and not congestion... hmm.gif
TheWandererX
post Mar 19 2011, 12:37 AM

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QUOTE(XPS @ Mar 19 2011, 12:22 AM)
If the direct cable is problematic as described its likely to be over-heating.  Try placing the router away from the modem .. say 20cm or more.  Also check if the router feels warm to touch or hotter.  I had seen wireless routers randomly disconnect and the cause was traced back to over-heating because other equipment were close by.  Check by turning off wireless when you test with direct cable.

Once you find direct cable is ok and the problem arises for wireless only its likely network congestion.  In my area its like around 10 or more wifi running at any one time.  With 2.4Ghz having 3 effective radio channels and it does not help with some D-Link routers using dual-channel for 802.1n (some vendors for example only use one channel for 2.4Ghz to prevent over-crowding) you will see lots of latency and wifi disconnects.  I run both 5Ghz for my gaming systems and 2.4Ghz on other stuff like PS3 and iPhone.  The 2.4Ghz shows plenty of drops even though the signal is quite strong - prove of network congestion.  And this usually also shows a much much lower speedtest probably because of packets retransmits.  Turning on the "network robustness" option on my router helps a bit at the expense of throughput though.
*
I have both the router & modem on a cooling pad, both are very cool to the touch.

There's 10 WiFi spots running around my area that inSSIDer can detect right now. Should I just change to 5GHz to ease congestion? But I don't know how, and will there be a performance drop if I use 5GHz? Most of my devices are N-capable except a few so your advice would be appreciated.

This post has been edited by TheWandererX: Mar 19 2011, 12:37 AM
XPS
post Mar 19 2011, 01:17 AM

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QUOTE(TheWandererX @ Mar 19 2011, 12:37 AM)
I have both the router & modem on a cooling pad, both are very cool to the touch.

There's 10 WiFi spots running around my area that inSSIDer can detect right now. Should I just change to 5GHz to ease congestion? But I don't know how, and will there be a performance drop if I use 5GHz? Most of my devices are N-capable except a few so your advice would be appreciated.
*
Then I would suggest you try running on cable for a day or so and wifi off to confirm this.

On your question, actual throughput using dual-channel 5Ghz is around 215Mbps on average. Reckon it should be much better performance than 2.4Ghz with everything considered. I get around 200ms to 300ms on MMO gaming to North American servers and don't use any tunneling services. Most of latency issues are traced back to problems on the 2.4Ghz at least in my case which is why I switched to 5Ghz. By the way, N-capable devices may not necessarily run on dual-bands so you need to check. If you go the route of 5Ghz the very nice tutorial to convert the DIR615 as a VLAN switch works like a charm. Invest in a good router with a solid heatsink and you won't need a cooling pad. My gear runs 24X7 for years now and don't have any fans or pads on the equipment which are housed inside a cabinet biggrin.gif
Mikeshake
post Mar 19 2011, 02:18 AM

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QUOTE(jasonbourne222 @ Mar 18 2011, 09:10 PM)
any1 experiencing downtime for UNIFI?? mine has been down for 3 days!!!

i wonder why...now suddenly its back for dnt knw how long...hopefully it'll last!!

anybody goin thru the same thing, pls update and SHARE

thank you
*
Dude I had the same problem !
Internet / phone / hypptv all down for 3 days, I just subscribe so I thought because I was in late to pay the 1 st month but wasn't that.
I called them early on the morning and 2 hours later everything was back

TheWandererX
post Mar 19 2011, 03:17 AM

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QUOTE(XPS @ Mar 19 2011, 01:17 AM)
Then I would suggest you try running on cable for a day or so and wifi off to confirm this.

On your question, actual throughput using dual-channel 5Ghz is around 215Mbps on average.  Reckon it should be much better performance than 2.4Ghz with everything considered.  I get around 200ms to 300ms on MMO gaming to North American servers and don't use any tunneling services.  Most of latency issues are traced back to problems on the 2.4Ghz at least in my case which is why I switched to 5Ghz.  By the way, N-capable devices may not necessarily run on dual-bands so you need to check.  If you go the route of 5Ghz the very nice tutorial to convert the DIR615 as a VLAN switch works like a charm.  Invest in a good router with a solid heatsink and you won't need a cooling pad.  My gear runs 24X7 for years now and don't have any fans or pads on the equipment which are housed inside a cabinet  biggrin.gif
*
I see... I think I won't be needing that anymore, going to stop gaming when school reopens once again. Gotta concentrate on studies rclxub.gif

Anyway, your advice will be taken. Speaking of which, I have so many useless routers sitting at home doing nothing, even Australian ones laugh.gif
ahpaul82
post Mar 19 2011, 10:19 AM

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Sad,

Installation suppose on Thursday but change to Friday,

but then, yesterday heavy rain start from 2pm till 530pm at my area,

i was expected them to call me, but end up no call at all,

disappointed... sad.gif
one0202
post Mar 19 2011, 01:26 PM

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im already on my UNIFI now........superb......


user posted image

im on VIP5 now
djhenry91
post Mar 19 2011, 01:33 PM

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hey..do u guys try before 4 months unifi bill not yet paid but still can use internet and voip?
ghost705
post Mar 19 2011, 02:51 PM

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QUOTE(djhenry91 @ Mar 19 2011, 01:33 PM)
hey..do u guys try before 4 months unifi bill not yet paid but still can use internet and voip?
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Are you the 1st one? lol tongue.gif tongue.gif
djhenry91
post Mar 19 2011, 03:38 PM

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yup...xD
my dad always go pos office pay...unifi cannot pay at there..thn ar...he always forget to pay at TM point..
hahaha
Boomeraangkid
post Mar 19 2011, 03:38 PM

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I off and on my modem and router power yest. cant connect till today. then this morning i went and use pen to reset the modem and router button behind. cant connect. how come? sad.gif
sohlican
post Mar 19 2011, 04:01 PM

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QUOTE(djhenry91 @ Mar 19 2011, 01:33 PM)
hey..do u guys try before 4 months unifi bill not yet paid but still can use internet and voip?
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Bill is not out probably the address is not in correct format, especially if you are staying in high rise.

Register your Unifi portal and view/pay your bill.

You do not want to receive a bomb legal letter from Telekom asking you to clear the whole amount though.

It happens to me. I wasn't receiving my bills too. Lucky it was too late, I registered the at the portal and paid my bills. tongue.gif

This post has been edited by sohlican: Mar 19 2011, 04:02 PM
Tsj261
post Mar 19 2011, 04:08 PM

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QUOTE(djhenry91 @ Mar 19 2011, 03:38 PM)
yup...xD
my dad always go pos office pay...unifi cannot pay at there..thn ar...he always forget to pay at TM point..
hahaha
*
which post office is that? definitely fail post office. I'm been paying my Unifi bills at post office since last sept until now -.-

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