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 Review of Acer 5750G, Okay, 1st time please don't flame :)

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iLoveChicks
post Feb 10 2011, 03:07 PM

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QUOTE(lakost @ Feb 10 2011, 02:21 PM)
left vent is hotter because of the air being blown out by the fan from the CPU and GPU.its not alarming unless the temperature exceeded normal one.if u playing games like Black Ops, 70c is considered normal as some users reported temperature up to 75c during this game.I personally recorded 70c when playing black ops on my lappy.
*
without a cooler or with ?
NIC912
post Feb 10 2011, 03:23 PM

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playing black ops temperature max to 95c....=="" but in max performance la...


Added on February 10, 2011, 3:41 pmDear all 5750g users, acer come out their official announcement about the sandy bridge issue.

Acer Malaysia is Fully Committed to Support Customers on Intel’s Sandy Bridge Chipset Issues
On 31 January 2011, Intel Corporation has discovered a design issue in a recently released chipset, the Intel® 6 Series (code-name Cougar Point). In some cases, the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives. The chipset is utilized in the Acer Aspire range of PCs / notebooks with Intel’s latest 2nd Generation Intel® Core™ processors (code-named Sandy Bridge). The design error only affects the chipset, but not the 2nd Generation Intel® Core™ processors.

Acer would like to reassure affected customers that you can continue to use your PC / notebook without compromise. We have also confirmed with Intel that the probability of failure is very low, and estimated to be no greater than 1.5% over a year, well within industry averages for system board failure rates.

We stopped shipping the affected products on 1 February and have initiated an immediate recovery process on this matter which covers customers, channel partners, retailers and distributors.

The 2 affected products are:

Aspire 5750G-2634G64 notebook
Aspire M3920-523X7 desktop
You may also run a self test through Intel guided instructions at: http://www.intel.com/consumer/products/pro...ors/chipset.htm

We are offering affected customers the following options:

Option 1: Motherboard replacement under the terms of standard warranty at no cost once it is made available from Intel. Acer will arrange pick up from your location that are covered by local courier service. We believe this is the most convenient option for you. By selecting this option, you do not need to re-install or re-configure any applications you might already have on the product. Backup of data is not necessary but advisable.

Option 2: Swap your product with another Acer Aspire product of equivalent amount upon comprehensive inspection that the affected product is isolated to Cougar Point’s chipset issue and none other persisting issues from now till 15 April 2011.

Option 3: Full refund upon comprehensive inspection that the affected product is isolated to Cougar Point’s chipset issue and none other persisting issues from now till 15 April 2011.

Updates and latest progress will be posted through our official website and other appropriate means on Sandy Bridge products. We thank you for your understanding and support. Once again, please accept our apology for any inconvenience caused.

Contact Information:

Acer Technical Support: 1-800-88-1918 (9am to 6pm / Mondays to Fridays)

http://202.53.141.223/support/index.html

so wat option will u like to choose?

This post has been edited by NIC912: Feb 10 2011, 03:41 PM
iLoveChicks
post Feb 10 2011, 03:48 PM

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do we need to wait , i cant survive without laptop 1 day
NIC912
post Feb 10 2011, 03:54 PM

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Just call acer technical support....==....they ask me call back by monday...means they also dun noe all the options statement in detail....==
i also cant survive if without my laptop....==
kelvin_ng
post Feb 10 2011, 03:54 PM

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QUOTE(NIC912 @ Feb 10 2011, 03:23 PM)
playing black ops temperature max to 95c....=="" but in max performance la...


Added on February 10, 2011, 3:41 pmDear all 5750g users, acer come out their official announcement about the sandy bridge issue.

Acer Malaysia is Fully Committed to Support Customers on Intel’s Sandy Bridge Chipset Issues
On 31 January 2011, Intel Corporation has discovered a design issue in a recently released chipset, the Intel® 6 Series (code-name Cougar Point). In some cases, the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives. The chipset is utilized in the Acer Aspire range of PCs / notebooks with Intel’s latest 2nd Generation Intel® Core™ processors (code-named Sandy Bridge). The design error only affects the chipset, but not the 2nd Generation Intel® Core™ processors.

Acer would like to reassure affected customers that you can continue to use your PC / notebook without compromise. We have also confirmed with Intel that the probability of failure is very low, and estimated to be no greater than 1.5% over a year, well within industry averages for system board failure rates.

We stopped shipping the affected products on 1 February and have initiated an immediate recovery process on this matter which covers customers, channel partners, retailers and distributors.

The 2 affected products are:

Aspire 5750G-2634G64 notebook
Aspire M3920-523X7 desktop
You may also run a self test through Intel guided instructions at: http://www.intel.com/consumer/products/pro...ors/chipset.htm

We are offering affected customers the following options:

Option 1: Motherboard replacement under the terms of standard warranty at no cost once it is made available from Intel. Acer will arrange pick up from your location that are covered by local courier service. We believe this is the most convenient option for you. By selecting this option, you do not need to re-install or re-configure any applications you might already have on the product. Backup of data is not necessary but advisable.

Option 2: Swap your product with another Acer Aspire product of equivalent amount upon comprehensive inspection that the affected product is isolated to Cougar Point’s chipset issue and none other persisting issues from now till 15 April 2011.

Option 3: Full refund upon comprehensive inspection that the affected product is isolated to Cougar Point’s chipset issue and none other persisting issues from now till 15 April 2011.

Updates and latest progress will be posted through our official website and other appropriate means on Sandy Bridge products. We thank you for your understanding and support. Once again, please accept our apology for any inconvenience caused.

Contact Information:

Acer Technical Support: 1-800-88-1918 (9am to 6pm / Mondays to Fridays)

http://202.53.141.223/support/index.html

so wat option will u like to choose?
*
since got the option 3 to get full refund.. i got a thought now. Can we get 5750G now then return it back before April 15th? tongue.gif
NIC912
post Feb 10 2011, 03:57 PM

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I dun think so...bc they are already stop shipping. Means there maybe no more stock in the market. Even have also very hard to find.
kelvin_ng
post Feb 10 2011, 04:01 PM

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not sure de lo.. maybe lowyat still got? or any reseller still got? Then we can bought it to test the feature, and send it back before 15th April. If reli like it then buy it again. tongue.gif
NIC912
post Feb 10 2011, 04:10 PM

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Maybe u can try, but now still dun noe where can u get ur refund. Does the seller willing to?( No mean acer, but retailer).Because i be a saleman b4, can play trick to refuse or ask urself personally to contact Acer. This is a problem. So sum up, u might face other extra fees for ur transportation and phone call.
[PF] T.J.
post Feb 10 2011, 05:27 PM

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Not sure whether its a repost, but here's the review on 5750G by notebookcheck:
http://www.notebookcheck.net/Review-Acer-A...ok.46094.0.html

This post has been edited by [PF] T.J.: Feb 10 2011, 05:27 PM
angelbratz
post Feb 10 2011, 06:08 PM

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QUOTE(NIC912 @ Feb 10 2011, 03:54 PM)
Just call acer technical support....==....they ask me call back by monday...means they also dun noe all the options statement in detail....==
i also cant survive if without my laptop....==
*
If i choose to swap...what model can i swap it with....hmmmmm.....
NIC912
post Feb 10 2011, 06:08 PM

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Thank you for contacting Acer.

Pertaining to your enquiry, please be informed that we will provide a
pickup service from your site to our service centre. The refund for this
issue shall be directly from Acer whereby it may take one to two weeks
include extended warranty if you did purchased it.

If you require further clarification, do feel free to contact us at
1800-88-1918.

From highpoint malaysia
cowithgun
post Feb 10 2011, 06:57 PM

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QUOTE(PF T.J. @ Feb 10 2011, 05:27 PM)
Not sure whether its a repost, but here's the review on 5750G by notebookcheck:
http://www.notebookcheck.net/Review-Acer-A...ok.46094.0.html
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The heat management part of the review seem inconsistent with what most users experience in this forum (which is very limited though)...
ThisIsBoletaria
post Feb 10 2011, 06:59 PM

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QUOTE(kelvin_ng @ Feb 10 2011, 04:01 PM)
not sure de lo.. maybe lowyat still got? or any reseller still got? Then we can bought it to test the feature, and send it back before 15th April. If reli like it then buy it again. tongue.gif
*
I went to Lowyat over lunch. No 5750Gs around anymore. Everyone says they're sold out. The SandyBridge HP dv6 is also gone; HP has been recalling them from all stores, it seems, so I didn't even get a chance to see either of them.
NIC912
post Feb 10 2011, 07:20 PM

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Dear,

Please be informed that we do kindly provide service pickup from your
location that are covered by local courier service. This option valid from
now till 15 April 2011.

Thanks & Regards

Rosnani Dullah Appandi
Technical Support
Highpoint Service Network Sdn Bhd
email : supercare@highpoint.com.my
Tel : 03 80266288 Fax : 03 80266311

Now?? The fine chipset from intel ready and arrive malaysia??
mdnurman
post Feb 10 2011, 08:01 PM

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QUOTE(angelbratz @ Feb 10 2011, 06:08 PM)
If i choose to swap...what model can i swap  it with....hmmmmm.....
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yup... any other acer model that is comparable to 5750g?

angelbratz
post Feb 10 2011, 08:18 PM

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QUOTE(mdnurman @ Feb 10 2011, 08:01 PM)
yup... any other acer model that is comparable to 5750g?
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IF...they can change the laptop motherboard within the same day...im willing to go there and change it...but if it take like a few days or a week+ i will opt to swap the laptop...i cant afford to work without laptop...IF swapping and swapping the laptop will take about the same to replace...i will opt to swap it....but if the spec of the laptop offered cacat...i will change the motherboard...

Wont take refund as it will involve more time.....
NIC912
post Feb 10 2011, 08:59 PM

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swap seem also cant on the spot change...also need through the acer procedure...==""
lakost
post Feb 10 2011, 09:26 PM

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if anyone have tried any of the options acer malaysia has offered please kindly update it here.how long does it take?
i can't survive without laptop even for a day now as i am doing my Final Year Project.


Added on February 10, 2011, 9:32 pm
QUOTE(iLoveChicks @ Feb 10 2011, 03:07 PM)
without a cooler or with ?
*
without cooler in room temperature

This post has been edited by lakost: Feb 10 2011, 09:32 PM
tonyvyp
post Feb 10 2011, 09:36 PM

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i will opt to swap the motherboard...since my nvidia GC is owez causing me blue screen.. juz to make sure, the GC is attached together wif the motherboard rite??
lakost
post Feb 10 2011, 09:41 PM

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QUOTE(tonyvyp @ Feb 10 2011, 09:36 PM)
i will opt to swap the motherboard...since my nvidia GC is owez causing me blue screen.. juz to make sure, the GC is attached together wif the motherboard rite??
*
inform us here if u have done it.not sure bout the GPU.i guess it is attached to the motherboard via hardwired method.

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