QUOTE(ukiya @ Aug 8 2017, 12:06 AM)
My point here is after sales service.
The stock of coz will go back Samsung. But the value added service from a shop tat makes a purchase experience better. As such, senheng will go to your house collect the TV and send it over to Samsung FOC.
Do Samsung send people over and collect the TV? Any charges?
I phoned them, these what they told me:
QLED they do as what they have told, they even bring u a free gift (wireless keyboard) and guide u how to use it. For Qled or higher end model they will collect it for warranty services. Other model, they said "depends".
Yeah... I'm don't want my money "stucked" ...
PM me bro.
Thank you.
Nonsense. Nowadays if TVabove a certain size under warranty (e.g Samsung above 32 inches) the Manufacturers technicians will come directly to your house to repair. Why so troublesome ask Senheng carry your TV up and down and risk damage and also wait few weeks for it to be repaired.The stock of coz will go back Samsung. But the value added service from a shop tat makes a purchase experience better. As such, senheng will go to your house collect the TV and send it over to Samsung FOC.
Do Samsung send people over and collect the TV? Any charges?
I phoned them, these what they told me:
QLED they do as what they have told, they even bring u a free gift (wireless keyboard) and guide u how to use it. For Qled or higher end model they will collect it for warranty services. Other model, they said "depends".
Yeah... I'm don't want my money "stucked" ...
PM me bro.
Thank you.
Isn't it better Samsung come directly to your house to repair on the spot.
This post has been edited by Ngto: Aug 8 2017, 02:03 AM
Aug 8 2017, 01:47 AM

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