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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now
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warlove3
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Jul 23 2010, 09:00 AM
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QUOTE(fcuk90 @ Jul 23 2010, 01:54 AM) some of my friend just dont want to have those hassle , then i no comment , they just scare that they might need to pay the penalty . thanks for your explanation Added on July 23, 2010, 1:54 ammy 2mb line seem like very slow . ping google also can reach 500 -1000ms . should be somebody download or pps ? dam hate these kind of situation . this morning 12am - 6am maintenance bro....now my overall ping has dropped 1ms
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noprob
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Jul 23 2010, 09:11 AM
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QUOTE(steventan85 @ Jul 23 2010, 08:35 AM) the penalty = remaining month x monthly fee . if left 5months x Rm110(1mpps streamyx) = Rm550 . unless ur rich  Where did u get the formula ? .. let say i'm using BB Deal , according to broadband and voice deals FAQ , No 13. It stated Rm350 for administration fees if terminate within minimum subscription period .
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steventan85
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Jul 23 2010, 09:14 AM
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QUOTE(noprob @ Jul 23 2010, 09:11 AM) Where did u get the formula ? .. let say i'm using BB Deal , according to broadband and voice deals FAQ , No 13. It stated Rm350 for administration fees if terminate within minimum subscription period . if not mistaken , RM350 is admin fee . its compulsory to pay. u still need to pay for the subscription fee for the remaining months. its either RM110(1mbps) x remaining months OR RM25(phone rental ) x remaining months i alwaz get wrongly charged RM25(phone rental ) x remaining months whenever i reallocated my streamyx service.
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ajercrazy
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Jul 23 2010, 10:10 AM
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New Member
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 already assigned to contractor  but the contractor hasn't call me yet. should i call them or just wait?
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Kr0ll3R
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Jul 23 2010, 10:20 AM
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QUOTE(ajercrazy @ Jul 23 2010, 10:10 AM)  already assigned to contractor  but the contractor hasn't call me yet. should i call them or just wait?  Julai 16? It's already past. If he still haven't call u, U should call him.
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nic58191
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Jul 23 2010, 10:38 AM
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QUOTE(ajercrazy @ Jul 23 2010, 10:10 AM)  already assigned to contractor  but the contractor hasn't call me yet. should i call them or just wait?  yes, you should call the contractor ur status in pending cancel normally for this status tm will say technician called customer but never reach them
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ajercrazy
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Jul 23 2010, 11:04 AM
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New Member
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QUOTE(Kr0ll3R @ Jul 23 2010, 10:20 AM) Julai 16? It's already past. If he still haven't call u, U should call him. just call them..they'll check and call me back.. Added on July 23, 2010, 11:05 amQUOTE(nic58191 @ Jul 23 2010, 10:38 AM) yes, you should call the contractor ur status in pending cancel normally for this status tm will say technician called customer but never reach them orait..tq..waiting for them to check.. This post has been edited by ajercrazy: Jul 23 2010, 11:05 AM
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steventan85
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Jul 23 2010, 11:22 AM
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juz upgrade my 1mbps coolunipack to 4mbps thru a special agent that can do it for me with a small fee without the needs to go tmpoint and student id .
i get a new modem , D-Link 2640B AGAIN ! even i alredi got a new modem previously .i tot we wont get new modem for upgrade package ?
This post has been edited by steventan85: Jul 23 2010, 11:22 AM
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NightFelix
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Jul 23 2010, 11:32 AM
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WARNING!!! PLEASE READ THIS!!! I'm not sure others already happen to these or what. BEWARE!!!My TM Homeline (Father Name)26.00 - Caj Bulanan <---- WTF? I thought it was no monthly rental?3.72 - Penggunaan <---- Monthly Usage-3.00 - Penjimatan(RM3 Discount) <---- Special Promotion?1.33 - Cukai(5%) <---- As usual28.05 - TOTALMy Streamyx (Me)68.00 - Caj Pengkhidmatan Internet(1mbps CoolUniPack) <---- Okay34.00 - Caj Pengkhidmatan Internet(50% Discount on 1month advance) <---- We are know2.25 - Unknown <---- WTF? tax again?104.25 - TOTAL28.05 + 104.25 = 132.30 TOTAL 2 BILLPS: btw, im going to find out what is going on at tmpoint later. i sure screw till their manager come out.... This post has been edited by NightFelix: Jul 23 2010, 11:37 AM
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steventan85
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Jul 23 2010, 11:36 AM
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QUOTE(NightFelix @ Jul 23 2010, 11:32 AM) WARNING!!! PLEASE READ THIS!!! I'm not sure others already happen to these or what. BEWARE!!!My TM Homeline (Father Name)26.00 - Caj Bulanan <---- WTF? I thought it was no monthly rental?3.72 - Penggunaan <---- Monthly Usage-3.00 - Penjimatan(RM3 Discount) <---- Special Promotion?1.33 - Cukai(5%) <---- As usual28.05 - TOTALMy Streamyx (Me)68.00 - Caj Pengkhidmatan Internet(1mbps CoolUniPack) <---- Okay34.00 - Caj Pengkhidmatan Internet(50% Discount on 1month advance) <---- We are know2.25 - Unknown <---- WTF? tax again?104.25 - TOTAL28.05 + 104.25 = 132.30 TOTAL 2 BILL did ur coolunipack and fixed line apply together ? i kena Rm26 , but its deducted at the end of the bill. so no charge for it
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NightFelix
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Jul 23 2010, 11:40 AM
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QUOTE(steventan85 @ Jul 23 2010, 11:36 AM) did ur coolunipack and fixed line apply together ? i kena Rm26 , but its deducted at the end of the bill. so no charge for it No deducted at the end of the bill. I apply coolunipack later since my house already got my Homeline which is under my father name. I definitely remember the fella at tmpoint which told me there is no monthly rental charge for me TWICE(2 different staff)... I gonna find that 2 fella come out and screw them upside down.
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steventan85
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Jul 23 2010, 11:44 AM
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QUOTE(NightFelix @ Jul 23 2010, 11:40 AM) No deducted at the end of the bill. I apply coolunipack later since my house already got my Homeline which is under my father name. I definitely remember the fella at tmpoint which told me there is no monthly rental charge for me TWICE(2 different staff)... I gonna find that 2 fella come out and screw them upside down. yes , there is no monthly charges ! pls remember that.. bcoz Coolunipack under ur name and fixed line under ur dad name , so problems happened.... TM billing system got problems. pls email to hotline@mmail.com.my they wil attend ur complaint accordingly www.mmail.com.my under hotline section
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selikatwo
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Jul 23 2010, 12:36 PM
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Appointment 24-7-2010 10:00
lol.tomorrow i got activity at uni.what should i do??
This post has been edited by selikatwo: Jul 23 2010, 12:45 PM
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hamtaro98
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Jul 23 2010, 12:36 PM
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Getting Started

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How come my neighbour live behind my house can get 4mb but they say i can only support up to 2mb in my area ???
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tuckchai88
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Jul 23 2010, 02:05 PM
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Getting Started

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i just receive my laptop, but it stated 1 year warranty. Is it 1 year or 2 years warranty provided by HP or TM? Thanks you.
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boxer07
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Jul 23 2010, 02:09 PM
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QUOTE(tuckchai88 @ Jul 23 2010, 02:05 PM) i just receive my laptop, but it stated 1 year warranty. Is it 1 year or 2 years warranty provided by HP or TM? Thanks you. 2yrs . guys , pls stop asking if duwan read 1st post . thx
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pioneer86
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Jul 23 2010, 02:16 PM
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Getting Started

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QUOTE(NightFelix @ Jul 23 2010, 11:32 AM) WARNING!!! PLEASE READ THIS!!! I'm not sure others already happen to these or what. BEWARE!!!My TM Homeline (Father Name)26.00 - Caj Bulanan <---- WTF? I thought it was no monthly rental?3.72 - Penggunaan <---- Monthly Usage-3.00 - Penjimatan(RM3 Discount) <---- Special Promotion?1.33 - Cukai(5%) <---- As usual28.05 - TOTALMy Streamyx (Me)68.00 - Caj Pengkhidmatan Internet(1mbps CoolUniPack) <---- Okay34.00 - Caj Pengkhidmatan Internet(50% Discount on 1month advance) <---- We are know2.25 - Unknown <---- WTF? tax again?104.25 - TOTAL28.05 + 104.25 = 132.30 TOTAL 2 BILLPS: btw, im going to find out what is going on at tmpoint later. i sure screw till their manager come out....  no worry, i had asked the TM,if the rental fee charged on your bill you can make a report to them so they will waive the rental fees for u =) Added on July 23, 2010, 2:18 pmQUOTE(selikatwo @ Jul 23 2010, 12:36 PM) Appointment 24-7-2010 10:00 lol.tomorrow i got activity at uni.what should i do?? no worry...you can continue your activities, make sure somebody is at home standby for the installation and that's all! This post has been edited by pioneer86: Jul 23 2010, 02:18 PM
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boxer07
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Jul 23 2010, 02:21 PM
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QUOTE(pioneer86 @ Jul 23 2010, 02:16 PM) no worry, i had asked the TM,if the rental fee charged on your bill you can make a report to them so they will waive the rental fees for u =) Added on July 23, 2010, 2:18 pmno worry...you can continue your activities, make sure somebody is at home standby for the installation and that's all! very easy. call them ... dont pay for the extra RM26 . juz pay for wateva u need.
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pioneer86
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Jul 23 2010, 02:28 PM
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Getting Started

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QUOTE(boxer07 @ Jul 23 2010, 02:21 PM) very easy. call them ... dont pay for the extra RM26 . juz pay for wateva u need. call 100? pay the tax and calls only
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steventan85
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Jul 23 2010, 02:30 PM
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QUOTE(pioneer86 @ Jul 23 2010, 02:28 PM) call 100? pay the tax and calls only  pay for the streamyx fee only lar
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