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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now

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warlove3
post Jul 23 2010, 09:00 AM

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QUOTE(fcuk90 @ Jul 23 2010, 01:54 AM)
some of my friend just dont want to have those hassle , then i no comment , they just scare that they might need to pay the penalty .

thanks for your explanation


Added on July 23, 2010, 1:54 ammy 2mb line seem like very slow .

ping google also can reach 500 -1000ms .

should be somebody download or pps ? dam hate these kind of situation .
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this morning 12am - 6am maintenance bro....now my overall ping has dropped 1ms
noprob
post Jul 23 2010, 09:11 AM

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QUOTE(steventan85 @ Jul 23 2010, 08:35 AM)
the penalty = remaining month x monthly fee . if left 5months x Rm110(1mpps streamyx) = Rm550 . unless ur rich  laugh.gif
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Where did u get the formula ? ..

let say i'm using BB Deal , according to broadband and voice deals FAQ , No 13. It stated Rm350 for administration fees if terminate within minimum subscription period .
steventan85
post Jul 23 2010, 09:14 AM

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QUOTE(noprob @ Jul 23 2010, 09:11 AM)
Where did u get the formula ? ..

let say i'm using BB Deal , according to broadband and voice deals FAQ , No 13. It stated Rm350 for administration fees if terminate within minimum subscription period .
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if not mistaken , RM350 is admin fee . its compulsory to pay. u still need to pay for the subscription fee for the remaining months.

its either RM110(1mbps) x remaining months OR RM25(phone rental ) x remaining months

i alwaz get wrongly charged RM25(phone rental ) x remaining months whenever i reallocated my streamyx service.
ajercrazy
post Jul 23 2010, 10:10 AM

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user posted image

already assigned to contractor rclxms.gif but

the contractor hasn't call me yet. should i call them or just wait? hmm.gif
Kr0ll3R
post Jul 23 2010, 10:20 AM

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QUOTE(ajercrazy @ Jul 23 2010, 10:10 AM)
user posted image

already assigned to contractor  rclxms.gif  but

the contractor hasn't call me yet. should i call them or just wait? hmm.gif
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Julai 16? It's already past.
If he still haven't call u, U should call him.
nic58191
post Jul 23 2010, 10:38 AM

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QUOTE(ajercrazy @ Jul 23 2010, 10:10 AM)
user posted image

already assigned to contractor  rclxms.gif  but

the contractor hasn't call me yet. should i call them or just wait? hmm.gif
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yes, you should call the contractor
ur status in pending cancel
normally for this status
tm will say technician called customer
but never reach them

ajercrazy
post Jul 23 2010, 11:04 AM

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QUOTE(Kr0ll3R @ Jul 23 2010, 10:20 AM)
Julai 16? It's already past.
If he still haven't call u, U should call him.
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just call them..they'll check and call me back..


Added on July 23, 2010, 11:05 am
QUOTE(nic58191 @ Jul 23 2010, 10:38 AM)
yes, you should call the contractor
ur status in pending cancel
normally for this status
tm will say technician called customer
but never reach them
*
orait..tq..waiting for them to check..

This post has been edited by ajercrazy: Jul 23 2010, 11:05 AM
steventan85
post Jul 23 2010, 11:22 AM

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juz upgrade my 1mbps coolunipack to 4mbps thru a special agent that can do it for me with a small fee without the needs to go tmpoint and student id .

i get a new modem , D-Link 2640B AGAIN ! even i alredi got a new modem previously .i tot we wont get new modem for upgrade package ?

This post has been edited by steventan85: Jul 23 2010, 11:22 AM
NightFelix
post Jul 23 2010, 11:32 AM

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WARNING!!! PLEASE READ THIS!!!
I'm not sure others already happen to these or what. BEWARE!!!



My TM Homeline (Father Name)
26.00 - Caj Bulanan <---- WTF? I thought it was no monthly rental?
3.72 - Penggunaan <---- Monthly Usage
-3.00 - Penjimatan(RM3 Discount) <---- Special Promotion?
1.33 - Cukai(5%) <---- As usual
28.05 - TOTAL

My Streamyx (Me)
68.00 - Caj Pengkhidmatan Internet(1mbps CoolUniPack) <---- Okay
34.00 - Caj Pengkhidmatan Internet(50% Discount on 1month advance) <---- We are know
2.25 - Unknown <---- WTF? tax again?
104.25 - TOTAL


28.05 + 104.25 = 132.30 TOTAL 2 BILL

PS: btw, im going to find out what is going on at tmpoint later. i sure screw till their manager come out.... mad.gif

This post has been edited by NightFelix: Jul 23 2010, 11:37 AM
steventan85
post Jul 23 2010, 11:36 AM

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QUOTE(NightFelix @ Jul 23 2010, 11:32 AM)
WARNING!!! PLEASE READ THIS!!!
I'm not sure others already happen to these or what. BEWARE!!!

My TM Homeline (Father Name)
26.00 - Caj Bulanan  <---- WTF? I thought it was no monthly rental?
3.72 - Penggunaan <---- Monthly Usage
-3.00 - Penjimatan(RM3 Discount) <---- Special Promotion?
1.33 - Cukai(5%) <---- As usual
28.05 - TOTAL

My Streamyx (Me)
68.00 - Caj Pengkhidmatan Internet(1mbps CoolUniPack) <---- Okay
34.00 - Caj Pengkhidmatan Internet(50% Discount on 1month advance) <---- We are know
2.25 - Unknown <---- WTF? tax again?
104.25 - TOTAL
28.05 + 104.25 = 132.30 TOTAL 2 BILL
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did ur coolunipack and fixed line apply together ? i kena Rm26 , but its deducted at the end of the bill. so no charge for it
NightFelix
post Jul 23 2010, 11:40 AM

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QUOTE(steventan85 @ Jul 23 2010, 11:36 AM)
did ur coolunipack and fixed line apply together ? i kena Rm26 , but its deducted at the end of the bill. so no charge for it
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No deducted at the end of the bill.
I apply coolunipack later since my house already got my Homeline which is under my father name. I definitely remember the fella at tmpoint which told me there is no monthly rental charge for me TWICE(2 different staff)... I gonna find that 2 fella come out and screw them upside down.
steventan85
post Jul 23 2010, 11:44 AM

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QUOTE(NightFelix @ Jul 23 2010, 11:40 AM)
No deducted at the end of the bill.
I apply coolunipack later since my house already got my Homeline which is under my father name. I definitely remember the fella at tmpoint which told me there is no monthly rental charge for me TWICE(2 different staff)... I gonna find that 2 fella come out and screw them upside down.
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yes , there is no monthly charges ! pls remember that..

bcoz Coolunipack under ur name and fixed line under ur dad name , so problems happened.... TM billing system got problems.

pls email to hotline@mmail.com.my

they wil attend ur complaint accordingly

www.mmail.com.my under hotline section


selikatwo
post Jul 23 2010, 12:36 PM

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Appointment
24-7-2010 10:00


lol.tomorrow i got activity at uni.what should i do??

This post has been edited by selikatwo: Jul 23 2010, 12:45 PM
hamtaro98
post Jul 23 2010, 12:36 PM

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How come my neighbour live behind my house can get 4mb but they say i can only support up to 2mb in my area ???
tuckchai88
post Jul 23 2010, 02:05 PM

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i just receive my laptop, but it stated 1 year warranty.
Is it 1 year or 2 years warranty provided by HP or TM?
Thanks you.
boxer07
post Jul 23 2010, 02:09 PM

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QUOTE(tuckchai88 @ Jul 23 2010, 02:05 PM)
i just receive my laptop, but it stated 1 year warranty.
Is it 1 year or 2 years warranty provided by HP or TM?
Thanks you.
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2yrs . guys , pls stop asking if duwan read 1st post . thx
pioneer86
post Jul 23 2010, 02:16 PM

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QUOTE(NightFelix @ Jul 23 2010, 11:32 AM)
WARNING!!! PLEASE READ THIS!!!
I'm not sure others already happen to these or what. BEWARE!!!

My TM Homeline (Father Name)
26.00 - Caj Bulanan  <---- WTF? I thought it was no monthly rental?
3.72 - Penggunaan <---- Monthly Usage
-3.00 - Penjimatan(RM3 Discount) <---- Special Promotion?
1.33 - Cukai(5%) <---- As usual
28.05 - TOTAL

My Streamyx (Me)
68.00 - Caj Pengkhidmatan Internet(1mbps CoolUniPack) <---- Okay
34.00 - Caj Pengkhidmatan Internet(50% Discount on 1month advance) <---- We are know
2.25 - Unknown <---- WTF? tax again?
104.25 - TOTAL
28.05 + 104.25 = 132.30 TOTAL 2 BILL

PS: btw, im going to find out what is going on at tmpoint later. i sure screw till their manager come out....  mad.gif
*
no worry, i had asked the TM,if the rental fee charged on your bill you can make a report to them so they will waive the rental fees for u =)


Added on July 23, 2010, 2:18 pm
QUOTE(selikatwo @ Jul 23 2010, 12:36 PM)
Appointment
24-7-2010 10:00
lol.tomorrow  i got activity at uni.what should i do??
*
no worry...you can continue your activities, make sure somebody is at home standby for the installation and that's all!

This post has been edited by pioneer86: Jul 23 2010, 02:18 PM
boxer07
post Jul 23 2010, 02:21 PM

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QUOTE(pioneer86 @ Jul 23 2010, 02:16 PM)
no worry, i had asked the TM,if the rental fee charged on your bill you can make a report to them so they will waive the rental fees for u =)


Added on July 23, 2010, 2:18 pm

no worry...you can continue your activities, make sure somebody is at home standby for the installation and that's all!
*
very easy. call them ... dont pay for the extra RM26 . juz pay for wateva u need.
pioneer86
post Jul 23 2010, 02:28 PM

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QUOTE(boxer07 @ Jul 23 2010, 02:21 PM)
very easy. call them ... dont pay for the extra RM26 . juz pay for wateva u need.
*
call 100?
pay the tax and calls only brows.gif
steventan85
post Jul 23 2010, 02:30 PM

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QUOTE(pioneer86 @ Jul 23 2010, 02:28 PM)
call 100?
pay the tax and calls only  brows.gif
*
pay for the streamyx fee only lar doh.gif doh.gif doh.gif

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