QUOTE(bonjourze @ Jun 1 2010, 07:06 PM)
I dont get my dream TS, instead MB. Signed the agreement today, insya Allah will get the car by this week when City and Mazda 2 assign me the refund to pay the full downpayment.
I booked the car on 6th May in Muar. However my SA helped me find ready stock somewhere in Bentong. Only Black & MB available so I have to choose MB as its near to TS.
Good Luck bmkia. Your rezeki will come soon, insya Allah.
Hi ,
Good for you. But I thought TS is available already? NAZA really screwed up...there was another forumer who wanted 2.0 black here posted who change to white bcoz his SA say no MB got white. You want TS get MB. I want white, my SA try to push TS. WTF is Naza doing?
Anyways, I just wrote an official complaint with Naza at cmd@naza.com.my :-
Dear Naza,
My details are as follows:
XXXXX
XXXXX
Contact : XXXXXXXXXXXXXXXXX
Booking of Forte 2.0 from TTDI branch in March 2010
I would like to officially ask the reason why NAZA has failed to allocate me a car to date. I was promised by your representive that a car would be allocated to me firstly by end April 2010 (which did not materialize) and again in end May 2010.
In fact, I was requested to settle my 10% down payment in April 2010 (loan was approved in March 2010) in anticipation of the allocation in April 2010. To date, I have been patient and called your NAZA careline and sales representaive at TTDI branch repeatedly to request for the status of my allocation but the standard reply is there is no stock to allocate.
If this is the case, why did NAZA accept and request for my 10% downpayment in April 2010 and keep on delaying the allocation of my car? To add injury to the matter, your Mr.Amran from the careline could not even give me a new date for the allocation and confirmed that NAZA has allocated and deliver 2.0 white color to their other dealers. Can NAZA please explain this?
Kindly please reply before I decide to call it quits and cancel the booking of the car and get back my full refund. There is no point talking to your Careline as everyone there is just as clueless as well.
Regards,
Lets see what they reply.