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 DG Smart Plan For Android, "The smarter plan for smartphones"

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SweetPuff
post Jul 23 2010, 06:14 PM

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2nd fiddle? http://digi.com.my/iphone4

Anyway, for devices, I believe digi can't play the same game as maxis/celcom, since we do not have the same resources as them.
andrekua
post Jul 24 2010, 01:15 AM

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QUOTE(SweetPuff @ Jul 23 2010, 06:14 PM)
2nd fiddle? http://digi.com.my/iphone4

Anyway, for devices, I believe digi can't play the same game as maxis/celcom, since we do not have the same resources as them.
*
Dont have or dont want, aiyor...

Digi profit up again le... dont be too stingy la. Lastime I got chance to invade Digi HQ while working as a part timer. At that time, they were doing some promo with X-men theme. Guess what, they are distributing free tickets to dealers and staffs. My friend and I managed to beg for 2. Booking the whole 1U TGV just for that. No resources?
SweetPuff
post Jul 24 2010, 03:49 AM

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Phone subsidy ain't cheap. Also, operational efficiency is pretty much the keyword nowadays compared to a few years ago.

I'll leave the device strategies to my expert colleagues lah. It's their KPI anyway. What do I know about devices. I'm just the web guy tongue.gif
andrekua
post Jul 24 2010, 02:16 PM

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It's not too expensive either. Digi shows us the SRP as comparison but in reality you guys (telco) could be buying them at huge discount. Legend cost way less than the 1, 999 pricetag. If these seller on LYN could offer them for 1, 799, Digi could be getting them for just 1. 5k or so nia.

I think slowly Digi will move in the same direction as Maxis which is to get 30% revenue from mobile internet. To achieve this, phone offerings is important to lure customers.
MonkeYsua
post Jul 24 2010, 04:06 PM

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just did switch from maxix lol...good good no need worry the data over 500mb limit anymore smile.gif
andrekua
post Jul 24 2010, 05:29 PM

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QUOTE(MonkeYsua @ Jul 24 2010, 04:06 PM)
just did switch from maxix lol...good good no need worry the data over 500mb limit anymore smile.gif
*
Salute you bro for making this bold move. But I must advise those who MNP to buy a Digi prepaid sim and try to figure out the coverage first. Some Maxis user ain't getting used to the weaker coverage by Digi.
yeokeeyie
post Jul 30 2010, 04:19 AM

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i juz wondering when digi will add new phone? i still waiting for htc desire .. juz scare once i wait ,i wait till few years later
michael9413
post Jul 30 2010, 06:48 AM

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QUOTE(andrekua @ Jul 24 2010, 05:29 PM)
Salute you bro for making this bold move. But I must advise those who MNP to buy a Digi prepaid sim and try to figure out the coverage first. Some Maxis user ain't getting used to the weaker coverage by Digi.
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ya, i'm worry about the 3G coverage.... u can see the wider coverage for maxis compare to digi... that makes me halt my switch at the moment and of course the android packages is not attractive at all now
ben3003
post Jul 30 2010, 10:20 AM

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i wanna ask which digi centre have htc legend in stock?anybody know?
AzriqNazifi
post Jul 30 2010, 11:19 AM

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Really need ur guys opinion...did any of u stay in shah alam? I just wanted to know wether the coverage is good or not...n also in pandan indah..hehe..thanks guys! =)
feiraron
post Jul 30 2010, 11:27 AM

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shah alam coverage is good,
i can get HSPA speed on most areas including my University (UiTM)
llobak
post Jul 30 2010, 12:35 PM

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QUOTE(yeokeeyie @ Jul 30 2010, 04:19 AM)
i juz wondering when digi will add new phone? i still waiting for htc desire .. juz scare once i wait ,i wait till few years later
*
try to go request at digi website... i've done it and they reply me they'll put into consideration..
i think if got more ppl tell digi bout this then i think digi will surely add in..

come on digi ppl... go flood digi with the request of more android phones!!!!!
andrekua
post Jul 30 2010, 02:16 PM

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Sweetpuff,

I think you should update Digi Smart Plan FAQ?

Digi apparently allows Smart Plan as add-on but I was told it was impossible. Secondly, if Smart Plan is add-on, its not eligible for 25% discount.

Digi really give me headache. Bill me for DG 50 + Smart Plan when what I wanted is just Smart Plan. When I complain, they said I insisted on Smart Plan as add-on whereby the truth is that I was told both plan can't coexist when I called in to make the change. I think Digi profited RM50 from me for nothing. Had it not been for the phone subsidy, I would have screw their CS upside-down.
yeokeeyie
post Jul 30 2010, 03:40 PM

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QUOTE(llobak @ Jul 30 2010, 12:35 PM)
try to go request at digi website... i've done it and they reply me they'll put into consideration..
i think if got more ppl tell digi bout this then i think digi will surely add in..

come on digi ppl... go flood digi with the request of more android phones!!!!!
*
can give me the website ? after www.digi.com.my den where
scoop7
post Jul 30 2010, 11:07 PM

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QUOTE(yeokeeyie @ Jul 30 2010, 03:40 PM)
can give me the website ? after www.digi.com.my den where
*
Try here
chiahau
post Jul 30 2010, 11:15 PM

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QUOTE(andrekua @ Jul 30 2010, 03:16 PM)
Sweetpuff,

I think you should update Digi Smart Plan FAQ?

Digi apparently allows Smart Plan as add-on but I was told it was impossible. Secondly,  if Smart Plan is add-on, its not eligible for 25% discount.

Digi really give me headache. Bill me for DG 50 + Smart Plan when what I wanted is just Smart Plan. When I complain, they said I insisted on Smart Plan as add-on whereby the truth is that I was told both plan can't coexist when I called in to make the change. I think Digi profited RM50 from me for nothing. Had it not been for the phone subsidy, I would have screw their CS upside-down.
*
Lol~
I thought we can take smart plan as a stand-alone plan or as a add on plan?
I also faced this problem b4 when helping my pals doing this.
Have to call all the way up b4 they told me its possible >"<
andrekua
post Jul 30 2010, 11:26 PM

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QUOTE(chiahau @ Jul 30 2010, 11:15 PM)
Lol~
I thought we can take smart plan as a stand-alone plan or as a add on plan?
I also faced this problem b4 when helping my pals doing this.
Have to call all the way up b4 they told me its possible >"<
*
Thats the problem. The CS that I receive my call, told me its impossible cos both are call plan, but then when she proceed with the upgrade, it become addon. At first, I really wanted to but after considering my usage, decide to switch to smart plan only. Somemore Digi just advertised 25% of smart plan for total usage >100, but did not mention not applicable when used together with DG50.
chiahau
post Jul 30 2010, 11:28 PM

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QUOTE(andrekua @ Jul 31 2010, 12:26 AM)
Thats the problem. The CS that I receive my call, told me its impossible cos both are call plan, but then when she proceed with the upgrade, it become addon. At first, I really wanted to but after considering my usage, decide to switch to smart plan only. Somemore Digi just advertised 25% of smart plan for total usage >100, but did not mention not applicable when used together with DG50.
*
Well bro, you just got wrong info like the rest of us la.
Therefore, always and always call CS b4 upgrading or doing anything biggrin.gif
andrekua
post Jul 31 2010, 12:04 AM

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QUOTE(chiahau @ Jul 30 2010, 11:28 PM)
Well bro, you just got wrong info like the rest of us la.
Therefore, always and always call CS b4 upgrading or doing anything biggrin.gif
*
What are you saying?
I call Digi CS and upgrade there. What I knew is from them, though I never bothered to ask about the discount because she told me both plan cant co-exist. Had I know Im on both plan, I would have asked. Sigh...

Its just some slight overcharged. I think roughly less than RM50. Actually I only knew about it earlier this month when I commit with HTC Legend plan (tested smart plan for a month before commit to contract). I was surprised when the agent in SOHOKL told me Im on both plan. He also told me he's quite surprised. He did fix it for me but unfortunately Digi unable to do anything with my bills. Still, its not a great deal cos Im getting more with the phone rebate. Just thought that Digi should clarify more on this.

Im quite satisfied with the overall services with the smart plan. Just not getting used to be charged RM100++ for two months in a row. My call usage is just around RM20 or so nia. Was expecting RM68+RM20=RM88...

First month with plan transition is okay cos overall, still being overcharged RM13 for the confusion. This month lose RM24 for it. Digi billing system cant even detect that my call prior to the day I signed the contract whereby the changes were made, still charges me on calls but did not deduct it from the DG50 plan that was charged into my acc. Was hoping to get RM6 + RM17 (25% discount) waived but only managed to get RM6 waived. It was partly my mistake cos I never bothered to check my bills for any billing discrepancy until the moment I was being told the truth.
uni_girl
post Aug 1 2010, 11:02 PM

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hey guy, got few questions. hope to get some help here. thanks.

I'm a digi prepaid user, planning to switch to the smartplan.

1) I have activated my gprs before. Do I need to ask them reactivate my gprs again with my new phone?

2) Not activate 3G services before, so have to ask them to activate it on the spot when I switch to smart plan? or after switching to smart plan?

3) This smart plan is unlimited internet usage with quota of 3gb. But then why some user is still being charged for GPRS usage? (as read from threads here)

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