Sunken/Broken home button, All iPhones
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 Apr 9 2010, 08:28 PM, updated 16y ago
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#1
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Senior Member
1,241 posts Joined: Mar 2005 
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Has anyone experienced this? My iphone is pretty new (2 weeks old) and I don't even press that button that much but now it has sunken in. Like, you can feel the edges of the circle.
It wasn't like this before. I can still press it (there's still some room for the button to 'click') so it's still functional. I'm surprised this is happening so soon after I bought the phone, with light usage only. |
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Apr 9 2010, 08:29 PM
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#2
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All Stars
11,954 posts Joined: May 2007  
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wat set?
digi set? |
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Apr 9 2010, 08:31 PM
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#3
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Senior Member
1,241 posts Joined: Mar 2005
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Yes.. Digi set
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Apr 9 2010, 08:32 PM
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#4
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All Stars
11,954 posts Joined: May 2007
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digi set like that 1
i also kene |
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Apr 9 2010, 08:34 PM
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#5
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Senior Member
1,241 posts Joined: Mar 2005
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Huh.. isn't all iPhones the same?
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Apr 9 2010, 08:36 PM
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#6
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Senior Member
2,139 posts Joined: Oct 2007
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I suggest you claim for warranty.
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Apr 9 2010, 08:58 PM
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#7
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Senior Member
2,587 posts Joined: Oct 2008 From: Malysia 
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just go for warranty better
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Apr 9 2010, 09:44 PM
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#8
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Junior Member
71 posts Joined: Jun 2008 From: klang valley 
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claim for warrnty bro...
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Apr 10 2010, 12:05 AM
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#9
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Senior Member
1,241 posts Joined: Mar 2005
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Hmm... is there anything I can do to wipe my phone completely before sending it for warranty? I have my credit card and other personal info in it.
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Apr 10 2010, 12:11 AM
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Senior Member
1,432 posts Joined: Jul 2007 From: Kuala Lumpur
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Mine is Maxis set, no such problem
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Apr 10 2010, 12:15 AM
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Senior Member
5,124 posts Joined: May 2008 From: Mummy's tummy
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It'll sink eventually, jus a matter of time, u may try send it for warranty, but not sure they will exchange new one for u or not coz it's kinda wear and tear issue~
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Apr 10 2010, 12:34 AM
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Senior Member
566 posts Joined: Oct 2006
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come on lah! just merely 2 weeks only? already can feel the wear & tear sign, does this mean iphone is not durable?
 This post has been edited by quintesson: Apr 10 2010, 12:35 AM |
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Apr 10 2010, 12:38 AM
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Senior Member
1,241 posts Joined: Mar 2005
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Yup... two weeks. Else I wouldn't really be griping about it. I've looked at some of my friend's phones... some almost 2 years, no such problem. Probably mine is defective is all.
BTW, I take great care of my phone! |
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Apr 10 2010, 08:24 AM
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Junior Member
357 posts Joined: Jun 2006
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QUOTE(phoenixxx @ Apr 10 2010, 12:05 AM) Hmm... is there anything I can do to wipe my phone completely before sending it for warranty? I have my credit card and other personal info in it. yes u can do reset   |
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Apr 10 2010, 08:59 AM
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Senior Member
804 posts Joined: Sep 2007
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QUOTE(alexkwlee @ Apr 10 2010, 08:24 AM) yes u can do reset Go toSettings -> General -> Reset -> Erase all content and settings Hope that helped.  |
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Apr 10 2010, 04:59 PM
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Senior Member
1,241 posts Joined: Mar 2005
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Yes it did help. Thanks guys. Went to DiGi center but was too late... closed at 3pm. Gonna go next week.
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Apr 10 2010, 06:57 PM
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Senior Member
1,365 posts Joined: Jan 2003 From: Seri Petaling
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QUOTE(MNet @ Apr 9 2010, 08:32 PM) digi set like that 1 eh pls la dude... dont assume that all digi sets are like that.i also kene Everything is from apple, so why not you say it's apple sets that's having problem?  |
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Apr 10 2010, 10:53 PM
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Senior Member
1,242 posts Joined: Sep 2005 From: Puchong
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QUOTE(kelvin88 @ Apr 10 2010, 06:57 PM) eh pls la dude... dont assume that all digi sets are like that. agreed Everything is from apple, so why not you say it's apple sets that's having problem?  maybe its this batch from apple thats defected |
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Apr 11 2010, 12:55 AM
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Junior Member
19 posts Joined: Sep 2008
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guys...my colleagues two days ago also 'kene', she went straight ahead to digi service centre and got one-to-one replacement..also one week old..but the thing is she bought those expensive screen protector lor....and now have to buy new one...ouch
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Apr 11 2010, 03:55 AM
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Senior Member
1,241 posts Joined: Mar 2005
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Yeah, I bought my casing right after... so I'll also lose the screen protector. How is your colleague's new phone? Does it have issues? Appreciate if you can share some info!
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Apr 11 2010, 04:15 AM
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Senior Member
506 posts Joined: Jun 2006 From: Jungle
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QUOTE(phoenixxx @ Apr 11 2010, 03:55 AM) Yeah, I bought my casing right after... so I'll also lose the screen protector. How is your colleague's new phone? Does it have issues? Appreciate if you can share some info! actually you guys can re-use the screen protector >.<just check youtube how to do it, it's amazingly simple!  |
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Apr 11 2010, 10:32 AM
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Junior Member
105 posts Joined: Oct 2009 From: Cheras
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QUOTE(MNet @ Apr 9 2010, 08:32 PM) digi set like that 1 ALL IPHONE COMES FROM APPLE.INC NOT BECAUSE OF DiGi IPHONE TERUK.. DONT ACCUSED CARRIER SERVICE LIKE DAT. BTW digi offering the best charges on call & plan. Better then maxis. Mayb sometime digi line sux but as long u happy paying every month u using it..i also kene |
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Apr 11 2010, 11:29 AM
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Junior Member
134 posts Joined: Oct 2007
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i think im experiencing the same prob too, but how can i confirm it is sunken?
any picture or something? QUOTE(suffian79 @ Apr 11 2010, 12:55 AM) guys...my colleagues two days ago also 'kene', she went straight ahead to digi service centre and got one-to-one replacement..also one week old..but the thing is she bought those expensive screen protector lor....and now have to buy new one...ouch any Digi centre?This post has been edited by derik87: Apr 11 2010, 11:37 AM |
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Apr 11 2010, 11:35 PM
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Senior Member
2,308 posts Joined: Jul 2007
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thats the button that we use the most daily. we use any app or phone or msg... oso must press that lil button .... lol
the g-spot for iphone = =" |
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Apr 12 2010, 08:05 PM
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Junior Member
134 posts Joined: Oct 2007
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Hi. Which digi centre should I go which can help me to solve my iPhone problem immediately?
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Apr 12 2010, 08:24 PM
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Senior Member
3,807 posts Joined: Jan 2003
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QUOTE(derik87 @ Apr 12 2010, 08:05 PM) Hi. Which digi centre should I go which can help me to solve my iPhone problem immediately? Where u get the phone is where u need to go lor~ |
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Apr 12 2010, 08:45 PM
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Junior Member
134 posts Joined: Oct 2007
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I got it during their launch at 1u. Should I go their main digi centre o wht? So tht I can get my problem solved immediately
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Apr 13 2010, 01:53 AM
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Senior Member
3,807 posts Joined: Jan 2003
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QUOTE(derik87 @ Apr 12 2010, 08:45 PM) I got it during their launch at 1u. Should I go their main digi centre o wht? So tht I can get my problem solved immediately Last time i get my iphone and simply ask for warranty, digi says any digi centre. I think machines also can~ |
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Apr 13 2010, 02:51 AM
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Junior Member
345 posts Joined: Jul 2005 From: Penang
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QUOTE(amyhs99 @ Apr 13 2010, 01:53 AM) Last time i get my iphone and simply ask for warranty, digi says any digi centre. I think machines also can~ DiGi Iphones Warranty and Service Centre. I am going there tomorrow. My 4-day old iPhone is suddenly dead  |
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Apr 13 2010, 08:30 AM
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Senior Member
1,231 posts Joined: Aug 2009 From: Nilai---KL
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QUOTE(Maestrol @ Apr 13 2010, 02:51 AM) DiGi Iphones Warranty and Service Centre. I am going there tomorrow. My 4-day old iPhone is suddenly dead what happen to it...?????how come so new can be dead??? |
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Apr 13 2010, 09:43 AM
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Junior Member
345 posts Joined: Jul 2005 From: Penang
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I bought the phone on Friday. On Sunday, I was using it until around 50%+ battery, then as usual I clicked the sleep button and left it inside my pocket. After 5 minutes or so, I click again, no response. Just black screen. 5 hours later, the phone shows LOW BATTERY SIGN, then I recharge and can be used again.
I thought this was normal. Then yesterday I used until around 40% battery, and clicked sleep again. After 10 minutes or so, I clicked the sleep/wake button again, no response. As I was at home, tried connecting to the laptop and everything, no response at all. I guess I have to send it back. |
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Apr 13 2010, 09:46 AM
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Senior Member
804 posts Joined: Sep 2007
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QUOTE(yuvanesh @ Apr 13 2010, 08:30 AM) what happen to it...?????how come so new can be dead??? ya lor.. digi iphone lik dat wan..Kidding. Sorry to hear about your iPhone, man. |
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Apr 13 2010, 10:17 AM
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Senior Member
1,231 posts Joined: Aug 2009 From: Nilai---KL
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QUOTE(Maestrol @ Apr 13 2010, 09:43 AM) I bought the phone on Friday. On Sunday, I was using it until around 50%+ battery, then as usual I clicked the sleep button and left it inside my pocket. After 5 minutes or so, I click again, no response. Just black screen. 5 hours later, the phone shows LOW BATTERY SIGN, then I recharge and can be used again. its surprising the battery is finishing fast...but recover your second day problem..try connecting to pwer source not pc....then on the phone it will working perfectly fine...you can also restore to new upddate because maybe your indication might give problem on your percentage reading...I thought this was normal. Then yesterday I used until around 40% battery, and clicked sleep again. After 10 minutes or so, I clicked the sleep/wake button again, no response. As I was at home, tried connecting to the laptop and everything, no response at all. I guess I have to send it back. |
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Apr 13 2010, 10:55 AM
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Junior Member
134 posts Joined: Oct 2007
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problem with my iPhone is the buttons are loosen, and my screen colour turn yellowish.
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Apr 14 2010, 06:43 PM
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Senior Member
1,432 posts Joined: Jul 2007 From: Kuala Lumpur
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QUOTE(derik87 @ Apr 13 2010, 10:55 AM) problem with my iPhone is the buttons are loosen, and my screen colour turn yellowish. new or old phone? |
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Apr 14 2010, 07:50 PM
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Junior Member
134 posts Joined: Oct 2007
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QUOTE(denzel88 @ Apr 14 2010, 06:43 PM) new or old phone? 10 days old iPhone...DiGi centre refused to change a new unit, he said he doesnt see the problem  but i really feel the difference! |
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Apr 14 2010, 09:18 PM
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Junior Member
111 posts Joined: Nov 2006 From: Lala-land. 
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wah digi iphone..??? derik can you show me the picture of your iphone screen turn yellowish? and btw.. which centre?? mind sharing?
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Apr 14 2010, 10:59 PM
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Junior Member
156 posts Joined: Aug 2006
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why this problem occur at digi iphone only?
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Apr 15 2010, 12:24 AM
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Junior Member
134 posts Joined: Oct 2007
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QUOTE(Feugo @ Apr 14 2010, 09:18 PM) wah digi iphone..??? derik can you show me the picture of your iphone screen turn yellowish? and btw.. which centre?? mind sharing? i wish i could, the pictures i took can't actually see the effect. maybe u can compare with your friend's iPhone?I dont think it is a good idea to list the centre here, but what i can say is different centre has different kind of staff, and their services, attitude and professionalism are totally different QUOTE(mentos @ Apr 14 2010, 10:59 PM) why this problem occur at digi iphone only? I believe this is not the problem of DiGi but the batch of iPhone production. As my friend got the same model iPhone as me, at the same time, same place... his iPhone is in good condition with whiter sreen, tighter buttons and firmware 3.1.2 while mine is yellowish, loosen button and 3.1.3 |
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Apr 15 2010, 02:33 AM
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Junior Member
156 posts Joined: Aug 2006
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can chose the firmware version when take the phone from digi store?
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Apr 15 2010, 08:51 AM
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Senior Member
3,807 posts Joined: Jan 2003
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QUOTE(mentos @ Apr 15 2010, 02:33 AM) can chose the firmware version when take the phone from digi store? I tried to ask is there any 3.1.2? The answer i get is: "Oh, tat one more stock ad lo. This iphone stock came today, all is 3.1.4" |
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Apr 15 2010, 09:40 AM
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Junior Member
134 posts Joined: Oct 2007
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QUOTE(amyhs99 @ Apr 15 2010, 08:51 AM) I tried to ask is there any 3.1.2? The answer i get is: "Oh, tat one more stock ad lo. This iphone stock came today, all is 3.1.4" LOL  great answer.....then what response u gave him? |
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Apr 15 2010, 11:17 AM
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Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul
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QUOTE(derik87 @ Apr 15 2010, 12:24 AM) i wish i could, the pictures i took can't actually see the effect. maybe u can compare with your friend's iPhone? means when u get ur phone on the spot.. everything is ok? or u didn't really check properly??I dont think it is a good idea to list the centre here, but what i can say is different centre has different kind of staff, and their services, attitude and professionalism are totally different I believe this is not the problem of DiGi but the batch of iPhone production. As my friend got the same model iPhone as me, at the same time, same place... his iPhone is in good condition with whiter sreen, tighter buttons and firmware 3.1.2 while mine is yellowish, loosen button and 3.1.3 |
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Apr 15 2010, 11:21 AM
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Junior Member
134 posts Joined: Oct 2007
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QUOTE(yvonnesoo @ Apr 15 2010, 11:17 AM) means when u get ur phone on the spot.. everything is ok? or u didn't really check properly?? i didn't check properly... i only notice the difference when i play around with my friend's iPhone, which is 1 week later. |
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Apr 15 2010, 11:41 AM
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Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul
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QUOTE(derik87 @ Apr 15 2010, 11:21 AM) i didn't check properly... i only notice the difference when i play around with my friend's iPhone, which is 1 week later. tat's the probs la.. iphone is nt flawless n perfect.. i had bad experience on tis case.. so when i bought the phone again.. i check thoroughly.. hahaha.. where as i saw mostly ppl jz take the phone directly without checking.. if within 24 hrs.. still can replace a new set on the spot.. bt nw u r 1 week old.. need to send in for warranty dy.. (if they accept ur case).. This post has been edited by yvonnesoo: Apr 15 2010, 11:43 AM |
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Apr 15 2010, 11:50 AM
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All Stars
11,954 posts Joined: May 2007
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QUOTE(yvonnesoo @ Apr 15 2010, 11:41 AM) tat's the probs la.. iphone is nt flawless n perfect.. i had bad experience on tis case.. so when i bought the phone again.. i check thoroughly.. hahaha.. where as i saw mostly ppl jz take the phone directly without checking.. what thing you check?if within 24 hrs.. still can replace a new set on the spot.. bt nw u r 1 week old.. need to send in for warranty dy.. (if they accept ur case).. |
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Apr 15 2010, 11:51 AM
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Junior Member
134 posts Joined: Oct 2007
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QUOTE(yvonnesoo @ Apr 15 2010, 11:41 AM) tat's the probs la.. iphone is nt flawless n perfect.. i had bad experience on tis case.. so when i bought the phone again.. i check thoroughly.. hahaha.. where as i saw mostly ppl jz take the phone directly without checking.. there is 1 centre that willing to change for me, the replacement unit solved the buttons prob but did not solve the screen colour.if within 24 hrs.. still can replace a new set on the spot.. bt nw u r 1 week old.. need to send in for warranty dy.. (if they accept ur case).. so i went to another centre. this centre did show me the replacement unit too, but the replacement unit's screen is even worse than mine. the staff told me i'm not the first customer to complain about this. DiGi has feedback this problem to apple, they are still waiting for the reply from apple. will see how after this. Not the matter of check or did not check, you will only see the differences once you compare to another one. conclusion, iPhone sold by DiGi might have different batches. As far as i know, one of the batch's iPhone has this yellowish screen, DiGi is wondering why this could happen too. This post has been edited by derik87: Apr 15 2010, 11:55 AM |
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Apr 15 2010, 12:05 PM
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Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul
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actually screen color is nt the worst probs.. the worst is the edge chrome tat near the screen go up.. usually people no notice
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Apr 15 2010, 01:31 PM
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Senior Member
1,188 posts Joined: Sep 2006
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no product are prefect in general, if look into details.
there is always micro scratch or defect. you will only notice, when compare with other, then is too late  This post has been edited by K for Ketamine: Apr 15 2010, 01:34 PM |
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Apr 15 2010, 04:40 PM
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Senior Member
1,241 posts Joined: Mar 2005
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QUOTE(yvonnesoo @ Apr 15 2010, 12:05 PM) actually screen color is nt the worst probs.. the worst is the edge chrome tat near the screen go up.. usually people no notice What is that? I want to check mine also |
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Apr 15 2010, 05:05 PM
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Junior Member
105 posts Joined: Apr 2010
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QUOTE(yvonnesoo @ Apr 15 2010, 12:05 PM) actually screen color is nt the worst probs.. the worst is the edge chrome tat near the screen go up.. usually people no notice show us some pics of this plz?.. i dont know how to imagine it |
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Apr 15 2010, 09:45 PM
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Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul
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dun haf pic la.. as my current phone dun haf such probs.. >_<
actually it's the gap between the chrome and the glass screen.. if it's nt obvious thn u won't notice it.. unless u go thru n touch wif ur finger or u take up ur phone n c under the light.. u can feel it's nt balance cz the side of the lcd near the chrome there slight go up.. u can differentiate it if u view around it.. usually will occur at the left side around the volume switch if the gap is worst.. thn u can c light coming thru |
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Apr 15 2010, 10:40 PM
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Junior Member
187 posts Joined: Jun 2008
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is it digi taken all is da apple refurbish iphone??
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Apr 15 2010, 10:56 PM
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All Stars
11,954 posts Joined: May 2007
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QUOTE(wmx9969 @ Apr 15 2010, 10:40 PM) is it digi taken all is da apple refurbish iphone?? is it true? |
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Apr 16 2010, 12:01 AM
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Senior Member
686 posts Joined: Jun 2007 From: dine in the hell
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we need some picture here..
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Apr 16 2010, 12:32 AM
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Senior Member
3,807 posts Joined: Jan 2003
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I compared mine(3.1.3) from digi with another 2 iphones. 1 is from maxis 3.1.2(old bootrom) and another is digi iphone (3.1.2)
Their phone seems to be slightly yellowish compared to mine.. All brightness max and off auto brightness |
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Apr 16 2010, 12:35 AM
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All Stars
11,954 posts Joined: May 2007
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come show the picture here
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Apr 16 2010, 12:35 AM
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Junior Member
134 posts Joined: Oct 2007
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erm.....
mine is the opposite case... >< headache... and my button is really loosen |
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Apr 16 2010, 01:11 AM
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Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul
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something like tis.. the screen is nt flush.. bt tis phone more serious la.. haha. some barely noticeable but if you run your fingers through it you can tell...some just looking at it you can see it slightly raised.
actually there are alot of complains regarding tis issue.. some of them even mention here: http://discussions.apple.com/thread.jspa?threadID=2119483 Attached thumbnail(s) 
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Apr 16 2010, 02:41 AM
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Senior Member
1,241 posts Joined: Mar 2005
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Apr 16 2010, 03:09 AM
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Junior Member
113 posts Joined: Dec 2009 From: KL
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Ok wait so all DiGi Iphones are problematic?
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Apr 16 2010, 03:46 AM
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Junior Member
273 posts Joined: Sep 2009 From: Ladang Nasi Lemak
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no...that have nothing to do with the telco company....
manufacturing issue with apple.... |
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Apr 16 2010, 08:08 AM
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Senior Member
686 posts Joined: Jun 2007 From: dine in the hell
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mine dont have any problem so far... more than one week old d...
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Apr 16 2010, 11:27 AM
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Junior Member
134 posts Joined: Oct 2007
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QUOTE(metaled @ Apr 16 2010, 03:46 AM) no...that have nothing to do with the telco company.... yes, u r rite. manufacturing issue with apple.... but DiGi has to take responsibility on it also since v bought it from them |
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Apr 16 2010, 11:43 AM
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Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul
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QUOTE(derik87 @ Apr 16 2010, 11:27 AM) yes, u r rite. nt only digi phone gt probs.. telco m oso the samebut DiGi has to take responsibility on it also since v bought it from them |
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Apr 16 2010, 11:52 AM
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Junior Member
134 posts Joined: Oct 2007
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tht's y metaled said it is not either D o M problem. it's apple. but still, D o M need to do replacement for me if the problem encoutered
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Apr 16 2010, 02:18 PM
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Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul
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QUOTE(derik87 @ Apr 16 2010, 11:52 AM) tht's y metaled said it is not either D o M problem. it's apple. but still, D o M need to do replacement for me if the problem encoutered bt some centre.. their CS is nt well trained. in d end, they will reject ur replacement n etc.. oso depends on which CS attend to u oso.. neway.. good luck |
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Apr 16 2010, 02:21 PM
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Junior Member
134 posts Joined: Oct 2007
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QUOTE(yvonnesoo @ Apr 16 2010, 02:18 PM) bt some centre.. their CS is nt well trained. in d end, they will reject ur replacement n etc.. oso depends on which CS attend to u oso.. neway.. good luck u r right, i've been to the centres. u better keep the wishes to ppl who r going |
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Apr 16 2010, 03:15 PM
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Newbie
3 posts Joined: Apr 2010
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i got no such problem with digi set....
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Apr 16 2010, 06:43 PM
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Senior Member
2,139 posts Joined: Oct 2007
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Today Maxis staff at PC Fair told me for iPhone 3GS warranty issues, please drop by Epicenter.
Make me damn blur... |
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Apr 16 2010, 06:56 PM
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All Stars
11,954 posts Joined: May 2007
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why go epic center?
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Apr 16 2010, 11:27 PM
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Senior Member
2,139 posts Joined: Oct 2007
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They say refer to Epicenter for warranty.
I think those workers are only part-time (during PC Fair) and don't know much. |
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Apr 16 2010, 11:55 PM
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Junior Member
111 posts Joined: Nov 2006 From: Lala-land.
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QUOTE They say refer to Epicenter for warranty. I think those workers are only part-time (during PC Fair) and don't know much. u sure?? last time i went to epicenter. their staff ask me to go maxis centre for warranty wor.. QUOTE(derik87 @ Apr 16 2010, 02:21 PM) u r right, i've been to the centres. u better keep the wishes to ppl who r going pm me which centers!! please share with me This post has been edited by Feugo: Apr 16 2010, 11:57 PM |
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Apr 17 2010, 01:33 PM
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Senior Member
3,612 posts Joined: Jan 2009
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QUOTE(Feugo @ Apr 16 2010, 11:55 PM) u sure?? last time i went to epicenter. their staff ask me to go maxis centre for warranty wor.. For warranty claims, they can be processed by the telcos only, no where else. And any centre/branch will do.pm me which centers!! please share with me |
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Apr 17 2010, 05:16 PM
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Senior Member
2,169 posts Joined: Jan 2009 From: PJ | Seoul
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i wonder pc fair gt any iphone promotion meh??
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Apr 17 2010, 09:51 PM
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Junior Member
54 posts Joined: May 2009 From: Tharsis Depot
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eh, just got my unit from Digi and been using for 2 days,
ever been reading this thread make me uncomfy to press that button. but seems like can't avoid.... to close all apps also need to press that button right? anyway to get around w it? |
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Apr 17 2010, 10:38 PM
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Senior Member
3,807 posts Joined: Jan 2003
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QUOTE(ESLord @ Apr 17 2010, 09:51 PM) eh, just got my unit from Digi and been using for 2 days, Wont have a problem de la... A lot of digi users are happy with their phones, just some of them habing problems...ever been reading this thread make me uncomfy to press that button. but seems like can't avoid.... to close all apps also need to press that button right? anyway to get around w it? |
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Apr 18 2010, 12:26 AM
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Junior Member
111 posts Joined: Nov 2006 From: Lala-land.
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yeah.. its like less than 10% of digi customer having that prob..
my maxis set kena white screen of death! so sad~ my sister digi set working fine.. asdasdhgajshgda |
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Apr 18 2010, 01:35 AM
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Senior Member
3,854 posts Joined: Mar 2006
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mine was fine until i read this thread..then my button felt 'sunken'..mind playing games i guess..but my screen is yellowish compared to my friends 3gs BUT..ive seen a video review on the iphone and they said that it was normal..
This post has been edited by aztechx: Apr 18 2010, 01:35 AM |
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Apr 25 2010, 04:37 PM
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Senior Member
1,982 posts Joined: Aug 2005 From: TTDI
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mine also, need to press many times only get respond
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Apr 25 2010, 10:06 PM
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Senior Member
2,096 posts Joined: May 2008
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is it a defect
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Apr 25 2010, 11:04 PM
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Newbie
3 posts Joined: Sep 2009 From: Sxlangor
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Im a maxis iphone user, been using it for 185 days (i make a note in d note apps right afta i got my iphin
). atm, i felt tat d home bttn is pretty sunked in. But, if you ought to look at its mechanic, it will likely reacts wen u pressed right in d centre of d button. few weeks afta i got my iphin, i spammed d home button n notice d responds time is somewhat slower from 'main page' to 'search' afta few times. I assume slow response is not just related to d sensitivity of d button but also d processing part. Thus, my point is as everyone else would said, test everything, i mean everything on ur iphin within a week of ur purchased. d sooner d better. Warranty, satisfactory nowadays isnt as simple as it used to be. just my 2cents. |
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May 13 2010, 08:47 AM
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Senior Member
1,070 posts Joined: Mar 2007 From: Kuching
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hi ppl, my iphone now have this similar problem after a year usage... not only has it sunk in but i have to press quite hard to get a response. can phone shops repair this kind of defect?
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May 13 2010, 10:18 AM
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Senior Member
1,057 posts Joined: Jul 2009
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So far having my iPhone 3 weeks nothing happen just sometimes need to on/off my iPhone cause off keep stuck loading website lol
guys know how to fixed it ? It's look like it can't detect .... |
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May 13 2010, 11:03 AM
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Senior Member
702 posts Joined: Oct 2004
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steven mayb you can try restoring your OS?
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May 13 2010, 11:06 AM
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Senior Member
1,057 posts Joined: Jul 2009
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just sometimes only
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May 13 2010, 02:59 PM
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Senior Member
1,174 posts Joined: Feb 2005
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I have the same problem.. though the home button is not 'sunken' but it's getting harder and harder to press each day...
nowadays i always press the home button, then nothing happens, press harder the second time, still no response, then press hard hard the third time only got response =( |
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May 13 2010, 05:21 PM
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Senior Member
702 posts Joined: Oct 2004
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QUOTE(iori57 @ May 13 2010, 02:59 PM) I have the same problem.. though the home button is not 'sunken' but it's getting harder and harder to press each day... iori how old is your unit??nowadays i always press the home button, then nothing happens, press harder the second time, still no response, then press hard hard the third time only got response =( Actually I've been very gentle to my "Home" button since day one.. coz I afraid someday I might encounter this problem *kiasi*  Well if is still under warranty, go claim for warranty.. |
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May 13 2010, 06:10 PM
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Senior Member
2,139 posts Joined: Oct 2007
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QUOTE(th3_glove20 @ May 13 2010, 05:21 PM) iori how old is your unit?? Claim warranty means 2-6 weeks without iPhone Actually I've been very gentle to my "Home" button since day one.. coz I afraid someday I might encounter this problem *kiasi* Well if is still under warranty, go claim for warranty.. |
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May 13 2010, 06:26 PM
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Junior Member
111 posts Joined: Nov 2006 From: Lala-land.
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QUOTE(Shoki @ May 13 2010, 06:10 PM) Claim warranty means 2-6 weeks without iPhone yeah.. send my iphone for RMA 4 weeks ago white screen of death sux! bought on dec 09The <M> staff said it was my problem for downloading weird apps.. they did fully reset and few "magic tricks" and the white screen of death still there!  try to blame me ehh?? they promised me a new iphone.. haizz wait so long |
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May 13 2010, 06:27 PM
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Senior Member
5,165 posts Joined: Feb 2005
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Just got a kne to one replacement for my iPhone with the sunken power/sleep button replacement at digi center ss2
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May 13 2010, 06:35 PM
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Senior Member
2,139 posts Joined: Oct 2007
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QUOTE(thefryingfox @ May 13 2010, 06:27 PM) Just got a kne to one replacement for my iPhone with the sunken power/sleep button replacement at digi center ss2 When did you send in your iPhone?This post has been edited by Shoki: May 13 2010, 06:36 PM |
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May 13 2010, 08:26 PM
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Senior Member
5,165 posts Joined: Feb 2005
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QUOTE(Shoki @ May 13 2010, 06:35 PM) When did you send in your iPhone? sent it today. On the spot one to one exchange. |
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May 13 2010, 09:13 PM
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Senior Member
702 posts Joined: Oct 2004
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QUOTE(Shoki @ May 13 2010, 06:10 PM) Claim warranty means 2-6 weeks without iPhone I believe you can get 1 to 1 exchange on the spot... they should have reserved stock for exchange Gud luck... QUOTE(Feugo @ May 13 2010, 06:26 PM) yeah.. send my iphone for RMA 4 weeks ago Well, if I was in the situation I will definitely fire them up & down... Trying to put the blame on me... white screen of death sux! bought on dec 09The <M> staff said it was my problem for downloading weird apps.. they did fully reset and few "magic tricks" and the white screen of death still there! try to blame me ehh?? they promised me a new iphone.. haizz wait so long  QUOTE(thefryingfox @ May 13 2010, 06:27 PM) Just got a kne to one replacement for my iPhone with the sunken power/sleep button replacement at digi center ss2 My gf's IPHONE is having the sunken power button as well... How often do you use the Power button?? |
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May 13 2010, 09:22 PM
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Senior Member
1,057 posts Joined: Jul 2009
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QUOTE(th3_glove20 @ May 13 2010, 09:13 PM) I believe you can get 1 to 1 exchange on the spot... they should have reserved stock for exchange can i know sunken power mean the button hard to touch ??? Gud luck... Well, if I was in the situation I will definitely fire them up & down... Trying to put the blame on me... My gf's IPHONE is having the sunken power button as well... How often do you use the Power button?? |
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May 13 2010, 09:29 PM
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Junior Member
180 posts Joined: Mar 2010
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Wah... There are so much of problems about iPhone... I tot only i facing problem... Now i facing a problem ( not sure whether is tis a problem). There is a dried glue beside my screen(btw the screen and the shining border).
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May 13 2010, 09:32 PM
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Senior Member
1,057 posts Joined: Jul 2009
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huh nobody answering my question T_T
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May 13 2010, 10:18 PM
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Senior Member
5,165 posts Joined: Feb 2005
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QUOTE(stevenng97 @ May 13 2010, 09:22 PM) can i know sunken power mean the button hard to touch ??? the power button has sunk ( ie same level as the frame and its quite hard to press the button in to enter sleep mode ) |
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May 13 2010, 11:01 PM
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Junior Member
124 posts Joined: Nov 2009 From: Subang Jaya
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Mine is maxis set, no prob.
But had a friend who bought from a shop.. Don't know where they get the phone from, the button sunken and battery bloated which makes the vibrate/sound button hard to switch. Need to press (hold) the screen and switch only can.. Don't know if the iphone is genuine or not. |
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May 13 2010, 11:08 PM
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Senior Member
1,057 posts Joined: Jul 2009
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QUOTE(Cyan7 @ May 13 2010, 11:01 PM) Mine is maxis set, no prob. lol called yr friend go to repair the iphone and check it >.< same maxis set nth hapen ^^ satisfyBut had a friend who bought from a shop.. Don't know where they get the phone from, the button sunken and battery bloated which makes the vibrate/sound button hard to switch. Need to press (hold) the screen and switch only can.. Don't know if the iphone is genuine or not. |
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May 13 2010, 11:14 PM
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Junior Member
124 posts Joined: Nov 2009 From: Subang Jaya
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QUOTE(stevenng97 @ May 13 2010, 11:08 PM) lol called yr friend go to repair the iphone and check it >.< same maxis set nth hapen ^^ satisfy Haha when with my friend to the shop seller, what he told me is "ini problem biasa punya, semua iphone pun macam itu. U tak percaya, gf saya punya pun mcm itu, saya boleh tunjuk sama awak'I was stunned when he said that.. I told him, my iphone not like that also?. Then he started repeating the same sentence, so i lazy to say already. Asked for replace 1 to 1, he said cannot. Ask repair, he said he try but end up cannot also. No choice, my friend just use it as it is.. 1 year warranty = like no warranty.. |
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May 13 2010, 11:20 PM
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Junior Member
134 posts Joined: Oct 2007
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i feel like my buttons are sunken, but the staffs said no, so i can't change! sigh.... ><
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May 13 2010, 11:21 PM
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Senior Member
1,057 posts Joined: Jul 2009
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lol.... look like seller like scam yr friend warranty should fix it and should not keep said cant fixed fainted.... or the guys donknow how to fixed just know earn our money only ...
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May 13 2010, 11:21 PM
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Senior Member
5,165 posts Joined: Feb 2005
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u must insist.
when i approach the counter, my first sentence is; " take a look at this iphone and please explain to me how come 1 month old set has this button sunk in?, Is this how Digi achieve lower selling price by selling low quality product? ini reject shop punya ka?" then she stunned. asked her collegue how....then he look at me..i told him, look at me for wat, look at my phone and explain to me please!...explain to me now please. Few customer turn and look at me and i sat beside someone that just about to buy iphone from em. Then they realise they cannot fak with me so just say, ok sir i will change 1 to 1 with another set. Then i tell them ' one to one with what? old phone or new phone?. then she said ' new phone'. I told her, i want you to take out the new phone from the box infront of me. She brought a new box, open it, change the warranty card with my existing one and passed me the phone. i had to sign some document validating the warranty claim. Thats all  |
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May 13 2010, 11:24 PM
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Senior Member
1,057 posts Joined: Jul 2009
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hahahah nice tricks next time i also wan learn from you hahah customer always right haha
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May 13 2010, 11:26 PM
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Junior Member
124 posts Joined: Nov 2009 From: Subang Jaya
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QUOTE(thefryingfox @ May 13 2010, 11:21 PM) u must insist. Yeah in your case, i believe those service provider who sells Iphone has the 1 to 1 exchange warranty basis. Correct me if I'm wrong.when i approach the counter, my first sentence is; " take a look at this iphone and please explain to me how come 1 month old set has this button sunk in?, Is this how Digi achieve lower selling price by selling low quality product? ini reject shop punya ka?" then she stunned. asked her collegue how....then he look at me..i told him, look at me for wat, look at my phone and explain to me please!...explain to me now please. Few customer turn and look at me and i sat beside someone that just about to buy iphone from em. Then they realise they cannot fak with me so just say, ok sir i will change 1 to 1 with another set. Then i tell them ' one to one with what? old phone or new phone?. then she said ' new phone'. I told her, i want you to take out the new phone from the box infront of me. She brought a new box, open it, change the warranty card with my existing one and passed me the phone. i had to sign some document validating the warranty claim. Thats all But not those hand phone shop sellers.. I've advice my friend to get from either Maxis or Digi but he don't want cause need to go through a contract so he bought from normal shop. It's too late anyway. Anyway grats on your new handphone ;p This post has been edited by Cyan7: May 13 2010, 11:27 PM |
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May 13 2010, 11:32 PM
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Senior Member
1,057 posts Joined: Jul 2009
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hahahah nice y so good the iphone reseller should help you to fixed it.... y so fast exchange for u hahah
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May 13 2010, 11:35 PM
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Senior Member
5,165 posts Joined: Feb 2005
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i think 3rd party handphone seller dont sell original ones whch can be sent back here....
they bring in AP set which basically means they bring in stock just to sell and not to bother about warranty. Remember, iphone is not officially in malaysia without digi/maxis. Thats why i refrain myself from buying from handphone shop eventho its so much more cheaper. Warranty time is the time u start crying |
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May 13 2010, 11:38 PM
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Senior Member
1,057 posts Joined: Jul 2009
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QUOTE(thefryingfox @ May 13 2010, 11:35 PM) i think 3rd party handphone seller dont sell original ones whch can be sent back here.... u exchange yr iphone cause of the button sunk inside when touch the home button like no touch ??? it is sorry if my english poorthey bring in AP set which basically means they bring in stock just to sell and not to bother about warranty. Remember, iphone is not officially in malaysia without digi/maxis. Thats why i refrain myself from buying from handphone shop eventho its so much more cheaper. Warranty time is the time u start crying |
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May 13 2010, 11:43 PM
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Senior Member
5,165 posts Joined: Feb 2005
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not home button( home button is the black center one based on my understanding)
The power/sleep button is the button im talking ( the silver one beside headphone input). SUNK IN = im pressing the frame instead of the button coz the button is stuck and im guessing the spring has failed to push it back up |
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May 14 2010, 12:29 AM
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Junior Member
134 posts Joined: Oct 2007
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QUOTE(thefryingfox @ May 13 2010, 11:21 PM) u must insist. I think u r right. As I posted earlier. They have forward me to 3 different centres n still, not changing for me. Other than sunken button case, my screen appear to be yellowish. Which I really don't know what's wrong. when i approach the counter, my first sentence is; " take a look at this iphone and please explain to me how come 1 month old set has this button sunk in?, Is this how Digi achieve lower selling price by selling low quality product? ini reject shop punya ka?" then she stunned. asked her collegue how....then he look at me..i told him, look at me for wat, look at my phone and explain to me please!...explain to me now please. Few customer turn and look at me and i sat beside someone that just about to buy iphone from em. Then they realise they cannot fak with me so just say, ok sir i will change 1 to 1 with another set. Then i tell them ' one to one with what? old phone or new phone?. then she said ' new phone'. I told her, i want you to take out the new phone from the box infront of me. She brought a new box, open it, change the warranty card with my existing one and passed me the phone. i had to sign some document validating the warranty claim. Thats all I thought replacement unit got no box? The one they showed me without the box. This post has been edited by derik87: May 14 2010, 12:31 AM |
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May 14 2010, 12:58 AM
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Senior Member
5,165 posts Joined: Feb 2005
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forward you to 3 diff center? are u a wuss? how long u waited at each center? i waited 2 hours damn farking long only can see someone .
I wasnt going back empty handed without answers...so i decided to be strong and go in the harsh way. This post has been edited by thefryingfox: May 14 2010, 01:04 AM |
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May 14 2010, 07:01 AM
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Junior Member
180 posts Joined: Mar 2010
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QUOTE(thefryingfox @ May 13 2010, 11:21 PM) u must insist. Wow~ Nice man. Next time if i got problem again on my iPhone, i will use this way to claim my warranty. So jealouse u got ur new replacement unit from a sealed new box... I don't know where they took out a unit for me as a replacement last time... Hope nothing happen to my phone anymore. Enjoy ur new phone when i approach the counter, my first sentence is; " take a look at this iphone and please explain to me how come 1 month old set has this button sunk in?, Is this how Digi achieve lower selling price by selling low quality product? ini reject shop punya ka?" then she stunned. asked her collegue how....then he look at me..i told him, look at me for wat, look at my phone and explain to me please!...explain to me now please. Few customer turn and look at me and i sat beside someone that just about to buy iphone from em. Then they realise they cannot fak with me so just say, ok sir i will change 1 to 1 with another set. Then i tell them ' one to one with what? old phone or new phone?. then she said ' new phone'. I told her, i want you to take out the new phone from the box infront of me. She brought a new box, open it, change the warranty card with my existing one and passed me the phone. i had to sign some document validating the warranty claim. Thats all  |
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May 14 2010, 09:11 AM
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Senior Member
559 posts Joined: Mar 2005
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For those with yellowish screen...mind asking what screen protector that your using ? I had an experience that screen protector with finger proof stain does effect on the screen color... as previously when i brought my phone, i apply them with screen protector with finger proof stain...then one day after playing with the device. i decided to take my wife iphone ( With no screen protector ) to compare and what i find out was my screen a bit dull and yellowish so i though it was the phone or the setting . After foundering the device i find the yellowish is still there...until i remove the screen protector and left it for few day without it and the brightness are back to normal...
Just share my experience on the yellowish screen to see if it helps... This post has been edited by d33pbluez: May 14 2010, 09:13 AM |
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May 14 2010, 09:31 AM
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Junior Member
308 posts Joined: Mar 2009
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Hi d33pbluez,
Mind to share what screen protector are you using? is it SGP? |
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May 14 2010, 11:03 AM
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Senior Member
702 posts Joined: Oct 2004
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QUOTE(stevenng97 @ May 13 2010, 09:22 PM) can i know sunken power mean the button hard to touch ??? Usually when you press on your button you should feel the "click" but with this condition it's without the "click" feeling and it's only flat feeling.. *sorry with the poor description* QUOTE(thefryingfox @ May 13 2010, 11:21 PM) u must insist. Manyak garang ni... when i approach the counter, my first sentence is; " take a look at this iphone and please explain to me how come 1 month old set has this button sunk in?, Is this how Digi achieve lower selling price by selling low quality product? ini reject shop punya ka?" then she stunned. asked her collegue how....then he look at me..i told him, look at me for wat, look at my phone and explain to me please!...explain to me now please. Few customer turn and look at me and i sat beside someone that just about to buy iphone from em. Then they realise they cannot fak with me so just say, ok sir i will change 1 to 1 with another set. Then i tell them ' one to one with what? old phone or new phone?. then she said ' new phone'. I told her, i want you to take out the new phone from the box infront of me. She brought a new box, open it, change the warranty card with my existing one and passed me the phone. i had to sign some document validating the warranty claim. Thats all Should learn from you man.. |
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May 14 2010, 05:18 PM
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Junior Member
111 posts Joined: Nov 2006 From: Lala-land.
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aiyohh just got my 2nd Iphone RMA today! after waiting for a month!
you know what.... the power/sleep button sunken sebelah! mmg knn laa this people.. I show it back to the maxis staff, they said its a manufacture defect he main tarik tali with me.. said the button still can be use and no need send warranty. and he also said if send warranty for the 3rd times have to wait!! no immediate replace. MCB! Luckily the staff talk very nice and try to calm me down(nak rage pon kesian) He said try the phone for this 2 days.. if not happy send it back on Monday. *sighhhhh* I blame the distributor bodoh betul.. cannot check properly ahh?? gimme reject iphone for what!! &*^%$%^$##@$@!#@ |
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May 14 2010, 05:43 PM
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Senior Member
5,165 posts Joined: Feb 2005
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most probably it was an rma unit and they release it to you after they think they repaired it.
If im your shoes, i wont accept this and i will speak to the manager how can you ask me not to send warranty. IF I HAVE WARRANTY I WILL EXERCISE MY RIGHT TO WARRANTY IT! no one can say otherwise. If that fellow kena from me, i make sure i humiliate him to the max |
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May 15 2010, 09:12 AM
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Senior Member
702 posts Joined: Oct 2004
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QUOTE(Feugo @ May 14 2010, 05:18 PM) aiyohh just got my 2nd Iphone RMA today! after waiting for a month! You didn't open the box on the spot to check before you leave?you know what.... the power/sleep button sunken sebelah! mmg knn laa this people.. I show it back to the maxis staff, they said its a manufacture defect he main tarik tali with me.. said the button still can be use and no need send warranty. and he also said if send warranty for the 3rd times have to wait!! no immediate replace. MCB! Luckily the staff talk very nice and try to calm me down(nak rage pon kesian) He said try the phone for this 2 days.. if not happy send it back on Monday. *sighhhhh* I blame the distributor bodoh betul.. cannot check properly ahh?? gimme reject iphone for what!! &*^%$%^$##@$@!#@ Btw what is RMA? |
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May 15 2010, 10:50 AM
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Senior Member
1,057 posts Joined: Jul 2009
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QUOTE(thefryingfox @ May 14 2010, 05:43 PM) most probably it was an rma unit and they release it to you after they think they repaired it. u should call them exchange it .... on spot add somemore damn scare iphone got those problem .... >.<If im your shoes, i wont accept this and i will speak to the manager how can you ask me not to send warranty. IF I HAVE WARRANTY I WILL EXERCISE MY RIGHT TO WARRANTY IT! no one can say otherwise. If that fellow kena from me, i make sure i humiliate him to the max Added on May 15, 2010, 11:13 amjust saw iphone power/sleep button sunk one side but look so function should i go ask for warranty ?? This post has been edited by stevenng97: May 15 2010, 11:13 AM |
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May 15 2010, 07:04 PM
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Senior Member
5,165 posts Joined: Feb 2005
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if ur phone one side sunk in, cannot claim..
if u need to use ur finger nails or thumbs n press it really hard, then can claim. one side should be still ok. |
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May 15 2010, 07:21 PM
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Senior Member
3,612 posts Joined: Jan 2009
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QUOTE(thefryingfox @ May 15 2010, 07:04 PM) if ur phone one side sunk in, cannot claim.. Whilst your statement is not entirely incorrect, it is also not right. If there is a defect especially if it affects the functioning/performance of the unit, you can send in for a warranty claim.if u need to use ur finger nails or thumbs n press it really hard, then can claim. one side should be still ok. |
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May 15 2010, 08:55 PM
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Junior Member
111 posts Joined: Nov 2006 From: Lala-land.
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QUOTE(th3_glove20 @ May 15 2010, 09:12 AM) You didn't open the box on the spot to check before you leave? After using my 1st iphone for 6 month, the prob appear(white screen of death).. i sent warranty.Btw what is RMA? 1 month later they replaced me the new device.. and the 2nd device also got prob(sunken power/sleep button) That maxis staff said try first, because the sunken button still can be push.. RMA - return merchandise authorization |
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May 15 2010, 10:42 PM
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Senior Member
702 posts Joined: Oct 2004
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QUOTE(stevenng97 @ May 15 2010, 10:50 AM) u should call them exchange it .... on spot add somemore damn scare iphone got those problem .... >.< Yes my GF's Iphone is hacing the sunken 1 side power button as well.. I supposed she hardly press on the power button...Added on May 15, 2010, 11:13 amjust saw iphone power/sleep button sunk one side but look so function should i go ask for warranty ?? Prolly will send in for warranty next month.. Is there any procedure we need to follow?? QUOTE(Feugo @ May 15 2010, 08:55 PM) After using my 1st iphone for 6 month, the prob appear(white screen of death).. i sent warranty. Ohh... RMA..1 month later they replaced me the new device.. and the 2nd device also got prob(sunken power/sleep button) That maxis staff said try first, because the sunken button still can be push.. RMA - return merchandise authorization So are still planing to replace another unit?? How many times we are entitle to claim for warranty??  |
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May 15 2010, 11:43 PM
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Senior Member
3,612 posts Joined: Jan 2009
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QUOTE(th3_glove20 @ May 15 2010, 10:42 PM) Yes my GF's Iphone is hacing the sunken 1 side power button as well.. I supposed she hardly press on the power button... AFAIK so long as the unit is within the warranty period and if it is defective, you can send in for warranty claim until the period runs out.Prolly will send in for warranty next month.. Is there any procedure we need to follow?? Ohh... RMA.. So are still planing to replace another unit?? How many times we are entitle to claim for warranty?? |
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May 16 2010, 01:03 PM
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Senior Member
5,165 posts Joined: Feb 2005
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QUOTE(PeeEl @ May 15 2010, 07:21 PM) Whilst your statement is not entirely incorrect, it is also not right. If there is a defect especially if it affects the functioning/performance of the unit, you can send in for a warranty claim. yea definitely can send. my bad. What i mean is a 1 to 1 exchange. My worry if its just slightly slanted ( which is normal for iphones), they might take it in for warranty check etc and take 2-3 weeks.This is nonsense. What i went in is based on solid foundation to ensure they give me a 1-1 exchange. Because they will definitely test it on the spot to verify and the way the button is sunked in( ie 45 degrees), it just may be pressed like a normal operation and it works. However in my situation, normal operation does not apply and u need to exert more force until ur finger hurts to press that button. So in this sense, i know for a fact is a 1 to 1 warranty. If sunken and u just making noise, my only worry is that they make your life miserable by taking in for checks etc. Seeing how it is not only affecting DIGI Iphones and a global bunch of iphones ( read other forums or google sunken button), they may say can still work and is normal for iphone UNLESS it affects normal OPERATION of using it ( ie. Using more than usual force and hurts your finger lol) |
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May 16 2010, 11:06 PM
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Senior Member
857 posts Joined: Oct 2005 From: Moe's Tavern
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may i ask, digi customers dont get to exchange on the spot?
or.. both maxis and digi require further check on iphones before they do an exchange? |
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May 17 2010, 01:01 AM
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Junior Member
133 posts Joined: Jul 2006
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I used my iphone for more than 6 months adi.
The button starting to fail me went to the warranty centre to ask why n they gave me a new one after 15 minutes. I never use protective casing n my iphone is a little scratched here and there but they didn't care. Just replaced one for me when they find that I din jail break or open the casing before. |
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May 17 2010, 09:17 AM
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Senior Member
3,488 posts Joined: Dec 2004 From: Petaling Jaya
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@tiny
where was this? very unusual for maxis / Digi to perform a one-to-one swap ... |
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May 17 2010, 12:00 PM
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Senior Member
702 posts Joined: Oct 2004
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QUOTE(tiny @ May 17 2010, 01:01 AM) I used my iphone for more than 6 months adi. Question here when you guys send for warranty, do I have to restore my iPhone? The button starting to fail me went to the warranty centre to ask why n they gave me a new one after 15 minutes. I never use protective casing n my iphone is a little scratched here and there but they didn't care. Just replaced one for me when they find that I din jail break or open the casing before. I did Jb ald for my phone... |
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May 18 2010, 09:55 PM
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Junior Member
183 posts Joined: Oct 2008 From: Kuala Lumpur
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QUOTE(th3_glove20 @ May 17 2010, 12:00 PM) Question here when you guys send for warranty, do I have to restore my iPhone? yes u need to restore backI did Jb ald for my phone... |
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May 18 2010, 10:03 PM
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Senior Member
1,057 posts Joined: Jul 2009
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QUOTE(felixwlchuan87 @ May 18 2010, 09:55 PM) yes u need to restore back look great mean iphone warranty ^^ keep exchange and exchange... mine 1 sunk one side but i feel waste to exchange coz i already put scrren protector >.< should if claim ? maxis customer |
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May 18 2010, 11:03 PM
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Senior Member
2,308 posts Joined: Jul 2007
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QUOTE(stevenng97 @ May 18 2010, 10:03 PM) look great mean iphone warranty ^^ keep exchange and exchange... mine 1 sunk one side but i feel waste to exchange coz i already put scrren protector >.< should if claim ? maxis customer 1 screen protector cost less than the repairs. moreover... you get to have a new phone??? hahaha |
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May 18 2010, 11:06 PM
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Senior Member
5,165 posts Joined: Feb 2005
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change the screen protector urself lah
i insisted the phone come with the plastic untouch when they insert my sim. So i just remove my SP from my old phone and repaste it back on the new phone. Offcourse that place not clean so dont be kiasu one peck of dust in between. Went home and i use the selofan tape method to clean both the phone and the SP. after that, look like normal |
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May 18 2010, 11:14 PM
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Senior Member
1,057 posts Joined: Jul 2009
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but sure will exchange 1 to 1 i scare they refuse will ?
Added on May 18, 2010, 11:32 pm QUOTE(stevenng97 @ May 18 2010, 11:14 PM) but sure will exchange 1 to 1 i scare they refuse will ? coz its still function nicely should i ?? will they accept my claims?This post has been edited by stevenng97: May 18 2010, 11:32 PM |
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May 19 2010, 10:47 AM
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Senior Member
702 posts Joined: Oct 2004
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QUOTE(stevenng97 @ May 18 2010, 10:03 PM) look great mean iphone warranty ^^ keep exchange and exchange... mine 1 sunk one side but i feel waste to exchange coz i already put scrren protector >.< should if claim ? maxis customer Come one buddy... Brand new phone man... I would rather sacrifice my SP....QUOTE(stevenng97 @ May 18 2010, 11:14 PM) but sure will exchange 1 to 1 i scare they refuse will ? Yes you should... Added on May 18, 2010, 11:32 pm coz its still function nicely should i ?? will they accept my claims? Go claim it.. |
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May 19 2010, 10:55 AM
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Senior Member
1,057 posts Joined: Jul 2009
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but its look not so side la... juz little
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May 19 2010, 12:54 PM
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Senior Member
702 posts Joined: Oct 2004
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This depends on how you explain on your issue... Hehehe try not to show your friendly smile to them...
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May 19 2010, 02:25 PM
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Senior Member
1,057 posts Joined: Jul 2009
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Lol just now I dhow friendly then they said to me that cause always keep touching the button so become like that and then I claims failed lol sad .... How lol guys can I claim this phone to another state maxis centre ?
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May 19 2010, 07:52 PM
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Senior Member
3,612 posts Joined: Jan 2009
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QUOTE(th3_glove20 @ May 19 2010, 10:47 AM) Come one buddy... Brand new phone man... I would rather sacrifice my SP.... Can I just correct you a little? You may not get a new set. Highly probable that it would be a refurbished unit.Yes you should... Go claim it.. |
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May 20 2010, 08:48 AM
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Junior Member
64 posts Joined: Oct 2009
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QUOTE(Cyan7 @ May 13 2010, 11:26 PM) Yeah in your case, i believe those service provider who sells Iphone has the 1 to 1 exchange warranty basis. Correct me if I'm wrong. You can find a shop that sells Maxis set without have to q or to get the hotlink starter pack.. But not those hand phone shop sellers.. I've advice my friend to get from either Maxis or Digi but he don't want cause need to go through a contract so he bought from normal shop. It's too late anyway. Anyway grats on your new handphone ;p Some more, I bought it RM10 cheaper than Maxis My Hubby just bought his last Sunday at RM2430 for 16G-3Gs... and got the screen protector for free... Just love it! If you wanna know which shop, I can introduce it to you.. And the seller is so friendly, ooo they even transfer all the contacts for you |
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May 20 2010, 10:10 AM
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Senior Member
1,057 posts Joined: Jul 2009
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QUOTE(PeeEl @ May 19 2010, 07:52 PM) Can I just correct you a little? You may not get a new set. Highly probable that it would be a refurbished unit. So if I want claim my iPhone if my sunk button problem how to I know it's refurbished set ?  |
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May 20 2010, 10:18 AM
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Senior Member
1,138 posts Joined: Jun 2007
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QUOTE(stevenng97 @ May 20 2010, 10:10 AM) So if I want claim my iPhone if my sunk button problem how to I know it's refurbished set ? If they decide to give to refurbished set, there is nothing much can be done as thats how it's done. This sets are called warranty set. You can check the lifetimer |
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May 20 2010, 03:29 PM
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Senior Member
702 posts Joined: Oct 2004
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Sorry I don't get it.. What do you mean by refurbish unit?
So whenever we claim for warranty we don't get 100% new unit? |
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May 20 2010, 03:35 PM
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Senior Member
5,165 posts Joined: Feb 2005
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new unit can be hardly define. it could be all the units even brand new sold are refurbished dont you think so?
As long there is no scratches etc, it will look new. Apple just need to change the casing and it will look brand new. How would u know the one u are getting from the box is also brand new? This is a business tactic that we consumers dont know. even mine also they took from box, for all i know its brand new. For all Apple knows, its just another recycled iphone |
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May 21 2010, 04:11 AM
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Senior Member
3,612 posts Joined: Jan 2009
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QUOTE(thefryingfox @ May 20 2010, 03:35 PM) new unit can be hardly define. it could be all the units even brand new sold are refurbished dont you think so? The trend or perhaps I should say practice thus far is that most if not all replacement units are refurbished. The exception would be that when one sends in a phone for warranty, a new 'model' is just launched which Apple then would not have any refurbished units available, he/she would get a new set.As long there is no scratches etc, it will look new. Apple just need to change the casing and it will look brand new. How would u know the one u are getting from the box is also brand new? This is a business tactic that we consumers dont know. even mine also they took from box, for all i know its brand new. For all Apple knows, its just another recycled iphone Most of the refurbished units are of US origin and therefore by referring to the Part No. which would be a US one, you would know that it is refurbished but it would be officially unlocked. |
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May 21 2010, 09:56 PM
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Senior Member
2,587 posts Joined: Oct 2008 From: Malysia
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yaya.. that time i send my iphone 3gs to maxis and i get back the iphone within 2 week+ and i get back the number is mb instead of mc that time i was worry is locked set even go back maxis to exchange other.. but they told me the chip inside is changed so no need worry..
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May 22 2010, 12:37 AM
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Senior Member
1,057 posts Joined: Jul 2009
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so it's mean if it is a refurbished set but inside is still fine ?? and how we know it is new set?? and what different mb or mc ? is it mb is from us ??
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May 23 2010, 08:37 PM
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Junior Member
345 posts Joined: Jul 2005 From: Penang
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QUOTE(stevenng97 @ May 22 2010, 12:37 AM) so it's mean if it is a refurbished set but inside is still fine ?? and how we know it is new set?? and what different mb or mc ? is it mb is from us ?? They used to say MB = iPhone 3G, MC = iPhone 3GS. However, my replacement iPhone 3GS starts with MB |
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May 23 2010, 09:23 PM
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Junior Member
180 posts Joined: Mar 2010
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QUOTE(Maestrol @ May 23 2010, 08:37 PM) They used to say MB = iPhone 3G, MC = iPhone 3GS. However, my replacement iPhone 3GS starts with MB MB? U all mean the model number? If u all talking about Model number, than my replacement unit also starts with MB This post has been edited by mikelim89: May 23 2010, 09:37 PM |
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May 23 2010, 10:25 PM
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Senior Member
1,131 posts Joined: Jan 2003 From: Kuching
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hi all brothers.....wanna ask ... is there anyone who bought the Maxis 16GB 3GS set... hows ur power button ?? issit "sunken" also ?? mine i suddenly felt like it is almost flat with the iphone casing ed.... not so stand out ...can i send to warrenty like this ??
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May 24 2010, 12:02 AM
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Senior Member
1,057 posts Joined: Jul 2009
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QUOTE(mikelim89 @ May 23 2010, 09:23 PM) MB? U all mean the model number? If u all talking about Model number, than my replacement unit also starts with MB so weird y like this 1 ?? >.< it shopuld is 3g y came wif 3gs ?Added on May 24, 2010, 12:04 am QUOTE(Jackygwh @ May 23 2010, 10:25 PM) hi all brothers.....wanna ask ... is there anyone who bought the Maxis 16GB 3GS set... hows ur power button ?? issit "sunken" also ?? mine i suddenly felt like it is almost flat with the iphone casing ed.... not so stand out ...can i send to warrenty like this ?? ya u can and u must have the mouth skill to call them to exchange if u wan warranty only juz let it only ... so u using how many months?This post has been edited by stevenng97: May 24 2010, 12:04 AM |
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May 24 2010, 10:16 PM
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Senior Member
1,131 posts Joined: Jan 2003 From: Kuching
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bro warrenty means how ?? the repair ??? if exchange can kah ? i no skill in this :S ... i use since last year august !!
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May 24 2010, 11:44 PM
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Senior Member
1,057 posts Joined: Jul 2009
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ya repair only if yr iphone very serious and cant use it than juz exchange for u ... or u have a mouth skill talk till them exchange wif u
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May 25 2010, 01:15 AM
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Senior Member
638 posts Joined: Apr 2007 From: Johor Bahru
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My 3G home button didn't sink, but it's getting harder and harder to get a respond from the button. Anywhere we could repair this? Mine is Singtel set and no more warranty.
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May 25 2010, 01:41 PM
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Senior Member
3,488 posts Joined: Dec 2004 From: Petaling Jaya
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out of warranty repairs = contact forumers = wei or crxr
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May 25 2010, 05:28 PM
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Junior Member
180 posts Joined: Mar 2010
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seems like iphone got alot of problems... Where can we repair our phone after the warranty period? Machines?
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May 25 2010, 10:59 PM
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Senior Member
1,131 posts Joined: Jan 2003 From: Kuching
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QUOTE(stevenng97 @ May 24 2010, 11:44 PM) ya repair only if yr iphone very serious and cant use it than juz exchange for u ... or u have a mouth skill talk till them exchange wif u ya thanks bro for ur info |
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May 26 2010, 12:16 PM
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Senior Member
3,488 posts Joined: Dec 2004 From: Petaling Jaya
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for official repairs, take it back to the carrier (maxis / Digi) and expect it to be expensive. those would be guaranteed original parts & official technician.
for unofficial repairs, contact our forumers wei or crxr. also, AFAIK, Apple is only doing replacements in Malaysia. Maybe its cos there's no iPhone technicians here? |
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May 26 2010, 09:48 PM
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Senior Member
1,131 posts Joined: Jan 2003 From: Kuching
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ya ka ?? i heard someone spill water on thier Aus set iphone and get replacement also... hmm
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May 27 2010, 11:35 AM
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Senior Member
3,488 posts Joined: Dec 2004 From: Petaling Jaya
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I don't think anyone here wanna try, since iPhone has a water sensor in 2 separate areas. Authorised partners are supposed to check and Apple suppliers will definitely check... so if you wanna experiment, go ahead
» Click to show Spoiler - click again to hide... « |
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May 27 2010, 04:45 PM
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Senior Member
1,982 posts Joined: Aug 2005 From: TTDI
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QUOTE(mikelim89 @ May 25 2010, 05:28 PM) seems like iphone got alot of problems... Where can we repair our phone after the warranty period? Machines? machine wont entertain product with no warranty sent my ipod to change battery but they just say no. |
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May 27 2010, 05:21 PM
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Junior Member
180 posts Joined: Mar 2010
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QUOTE(xpresside @ May 27 2010, 04:45 PM) machine wont entertain product with no warranty Huh! I tot they are official distributor? If they refuse to repair, who should we looking for? Malaysia really don't have any Official customer service center? sent my ipod to change battery but they just say no. |
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May 27 2010, 10:43 PM
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Senior Member
1,131 posts Joined: Jan 2003 From: Kuching
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JB machine at City square SUCKS also.....berlagak alot.......
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May 30 2010, 10:49 PM
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Senior Member
3,854 posts Joined: Mar 2006
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well..just discovered i do have this sunken home button problem after taking off my casing..since it was under the protective silicone of my casing,didnt notice it..
the button is still operating so if i didnt notice it before i guess it wouldnt be a problem..hope it doesnt get worse though..disappointing since i expected a whole lot more from apple, quality-wise.. |
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May 31 2010, 01:46 AM
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Junior Member
123 posts Joined: Mar 2010 From: Eco park,Setia alam
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QUOTE(Maestrol @ May 23 2010, 08:37 PM) They used to say MB = iPhone 3G, MC = iPhone 3GS. However, my replacement iPhone 3GS starts with MB bro,you are wrongseem all new set from maxis and digi is MC model for exchange unit,because apple was give only handset to Apple ditributor service centre and this set all is start MB but also new seem in the world have same MB model handset for exchange is not mean MB will be 3g and MC is was 3gs i hope this can made all clear here |
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May 31 2010, 11:28 AM
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Junior Member
345 posts Joined: Jul 2005 From: Penang
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QUOTE(DDTYEAP @ May 31 2010, 01:46 AM) bro,you are wrong Ya I know bro. I was refering to this thread: http://forum.lowyat.net/index.php?showtopi...&#entry22081349 when I say they used to say MB phones are 3G phones:seem all new set from maxis and digi is MC model for exchange unit,because apple was give only handset to Apple ditributor service centre and this set all is start MB but also new seem in the world have same MB model handset for exchange is not mean MB will be 3g and MC is was 3gs i hope this can made all clear here QUOTE(Maverick Wil @ Dec 11 2008, 12:53 AM) Section 'A' : iPhone Basics & The Difference Between Unlocked Vs Locked Units: 1) iPhone Basics Apple has to date launched two generations of the iPhone which is the iPhone aka iPhone 2G (2007) and the iPhone 3G (2008): iPhone generation model starts with: [by nokia2003] MAxxx are 2G iPhones MBxxx are 3G iPhones MCxxx are 3GS iPhones |
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May 31 2010, 01:58 PM
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Senior Member
702 posts Joined: Oct 2004
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I plan to send in my 3Gs to claim warranty for a sunken warranty..
The question how am I suppose to tell the service persons and do I have restore my iPhone because currently is jailbroken.. Please advise =) |
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May 31 2010, 08:59 PM
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Junior Member
345 posts Joined: Jul 2005 From: Penang
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QUOTE(th3_glove20 @ May 31 2010, 01:58 PM) I plan to send in my 3Gs to claim warranty for a sunken warranty.. For official warranties, you MUST restore your iPhone before you send it in.The question how am I suppose to tell the service persons and do I have restore my iPhone because currently is jailbroken.. Please advise =) |
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Jun 2 2010, 01:25 AM
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Junior Member
49 posts Joined: Aug 2009 From: Bidor, Perak
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Mine is O2 set from UK. No such problem ocour
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Jun 2 2010, 12:37 PM
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Senior Member
784 posts Joined: Jan 2003 From: Rice Bowl of Msia
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Sunken Home button? Really not get it cos fr new, the Home button is in the form of a "depression" /sunken state wan... Just look at all iPhone ads.
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Jun 3 2010, 01:04 AM
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Junior Member
35 posts Joined: Mar 2006
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I have my maxis set iphone one month before and i found out that my home button has sunken. can i claim for one to one exchange from maxis under warranty?
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Jun 3 2010, 01:05 AM
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Junior Member
376 posts Joined: May 2008
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of coz you can... but you still have to wait for it.
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Jun 3 2010, 01:11 AM
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Junior Member
35 posts Joined: Mar 2006
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QUOTE(unknowmaster @ Jun 3 2010, 01:05 AM) of coz you can... but you still have to wait for it. erm... bout how long? |
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Jun 3 2010, 06:18 PM
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Senior Member
1,057 posts Joined: Jul 2009
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QUOTE(chuan106 @ Jun 3 2010, 01:11 AM) erm... bout how long? hmmm i think u need a talkative skill to exchange yr iphone... cause if juz said sunk button maybe they juz will bring back factory to repair only... that time make u more suffer than now ... if not so serious no nid claim waranty ... |
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Jun 6 2010, 09:10 AM
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Senior Member
6,933 posts Joined: Jun 2010 From: Today, 00:00 AM
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QUOTE(objectifyme @ Apr 10 2010, 08:59 AM) Go to better backup b4 reset. Settings -> General -> Reset -> Erase all content and settings Hope that helped. |
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Jun 7 2010, 01:28 AM
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Senior Member
2,296 posts Joined: Mar 2008 From: Hell |Heaven
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QUOTE(chuan106 @ Jun 3 2010, 01:04 AM) I have my maxis set iphone one month before and i found out that my home button has sunken. can i claim for one to one exchange from maxis under warranty? We can't answer you this but advise you to go ask at maxis center. |
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Jun 9 2010, 12:20 PM
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Senior Member
6,933 posts Joined: Jun 2010 From: Today, 00:00 AM
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QUOTE(chuan106 @ Jun 3 2010, 01:04 AM) I have my maxis set iphone one month before and i found out that my home button has sunken. can i claim for one to one exchange from maxis under warranty? Depend on stock availability. |
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Jun 21 2010, 08:54 AM
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Junior Member
660 posts Joined: Oct 2008 From: sunset valley
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mine sunken abit,but i am ok with it
as long as it still function as usual i think that shldn't be a big problem... |
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Jun 21 2010, 10:16 AM
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Senior Member
2,139 posts Joined: Oct 2007
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QUOTE(twilight_fever @ Jun 21 2010, 08:54 AM) mine sunken abit,but i am ok with it Better claim warranty before it gets worst! I sent in mine a week ago.as long as it still function as usual i think that shldn't be a big problem... |
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Jun 21 2010, 10:21 AM
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Junior Member
660 posts Joined: Oct 2008 From: sunset valley
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QUOTE(Shoki @ Jun 21 2010, 10:16 AM) Better claim warranty before it gets worst! I sent in mine a week ago. if sent back to maxis,gotta wait for some time b4 get it back,haihmight as well wait till 1 month b4 d warranty expired then ony claim warranty |
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Jun 21 2010, 10:28 AM
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Senior Member
2,139 posts Joined: Oct 2007
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Lol smart. Same as what I did. Warranty ending next month. Tough time bearing with the home button for months.
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Jun 21 2010, 10:11 PM
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Senior Member
5,859 posts Joined: Mar 2009 From: KL in JB/SG :
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QUOTE(Jackygwh @ May 27 2010, 10:43 PM) JB machine at City square SUCKS also.....berlagak alot....... i think they are ok. I even bought a few things from the store. Some of them are quite knowledgeable. |
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Jul 6 2010, 09:52 AM
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Senior Member
1,191 posts Joined: Sep 2004
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Hi guys....
i dont know what is the definition of sunken home button cause my naked eye cant c it clearly...is there any picture or something like that? Well as my case, sometimes the home button i need to press several times in order for it to get response. Some time i even need to press the power button first then the home button response. My question is this hardware problem or software problem? my iphone from maxis set, it was 3GS. I lazy want to format my iphone because there are lots of stuffz inside. i know i can backup but eventually i need to JB it again n reinstall everything. if there is anyone took their iphone claim warranty 1 to 1 due to this cause. would be glad if u can tell me how the procedure, mine still under maxis warranty |
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Jul 6 2010, 09:56 AM
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Senior Member
2,574 posts Joined: Mar 2008 From: Puchong 
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http://www.youtube.com/watch?v=NHBKtZnl_uQ&feature=related
The effect of sunken button looks like above if not mistaken. Someone confirm this.  This post has been edited by yezhacolic: Jul 6 2010, 10:00 AM |
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Jul 6 2010, 05:38 PM
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Senior Member
1,191 posts Joined: Sep 2004
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hmm similar case....
can warranty for 1 to 1 exchange? |
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Jul 6 2010, 05:55 PM
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Senior Member
2,574 posts Joined: Mar 2008 From: Puchong
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QUOTE(maru @ Jul 6 2010, 05:38 PM) hmm similar case.... Since you still under warranty, give a try. Bring back to Maxis centre and address the problem to them. can warranty for 1 to 1 exchange? If problem can be fixed, then not eligible to 1 to 1 exchange lolz. |
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Jul 6 2010, 06:40 PM
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Senior Member
3,612 posts Joined: Jan 2009
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QUOTE(maru @ Jul 6 2010, 05:38 PM) hmm similar case.... The prerogative is the carrier's. But generally, they will replace 1 for 1. In any event you are assured that your problem will be addressed and solved either way. So, just send it in for a warranty claim.can warranty for 1 to 1 exchange? On the positive side, at least your predicament arose whilst it is within the warranty period. Some, I know, was past it and therefore had to fork out their own money to have it repaired. |
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Jul 9 2010, 11:28 PM
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Senior Member
2,139 posts Joined: Oct 2007
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QUOTE(maru @ Jul 6 2010, 09:52 AM) Hi guys.... I exchanged mine for warranty. Took about 10 days. You can't really tell just by looking. It just feels that the home button is unresponsive.i dont know what is the definition of sunken home button cause my naked eye cant c it clearly...is there any picture or something like that? Well as my case, sometimes the home button i need to press several times in order for it to get response. Some time i even need to press the power button first then the home button response. My question is this hardware problem or software problem? my iphone from maxis set, it was 3GS. I lazy want to format my iphone because there are lots of stuffz inside. i know i can backup but eventually i need to JB it again n reinstall everything. if there is anyone took their iphone claim warranty 1 to 1 due to this cause. would be glad if u can tell me how the procedure, mine still under maxis warranty QUOTE(yezhacolic @ Jul 6 2010, 09:56 AM) http://www.youtube.com/watch?v=NHBKtZnl_uQ&feature=related The video is quite blur. As long as you need to press multiple times / very hard to press = problem.The effect of sunken button looks like above if not mistaken. Someone confirm this. |
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Jul 10 2010, 02:42 AM
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Senior Member
1,191 posts Joined: Sep 2004
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hi bro...
sometimes i get response with a click sometimes few times only response so how to convince them my iphone is faulty? or this is a common problem? |
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Jul 10 2010, 11:58 AM
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Senior Member
2,139 posts Joined: Oct 2007
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I suggest you walk in to your telco centre and speak to their PIC of warranty. Try to sound frustrated and convince them that it has been causing you a lot of trouble and demand for an exchange.
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Aug 1 2010, 02:18 AM
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Junior Member
18 posts Joined: Mar 2008
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Can anyone help me ?
I dropped my iphone, once i pick it up, i realise the homebutton isn't working and function like it used to be. Now when i wanna close an app, i hav to turn off the phone and on it again any ideas ? |
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Aug 1 2010, 02:27 AM
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Senior Member
1,188 posts Joined: Jan 2003
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probably worse case your home button chip inside already broken. Or your home button is not responsive.
Replacement home button alone is RM150 now. |
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Aug 1 2010, 02:47 AM
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Junior Member
18 posts Joined: Mar 2008
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HOme button is not responsive ..
=( where to go for repair ? trustable one ? |
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Aug 1 2010, 04:47 AM
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Senior Member
1,188 posts Joined: Jan 2003
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if your iphone still under warranty, you can send to replace it. If not, there is couple guys in this forum can help on repairing it. Can search for the service in this forum.
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Aug 3 2010, 10:48 AM
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Senior Member
3,488 posts Joined: Dec 2004 From: Petaling Jaya
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I got tired of my iPhone 3G squishy home button, and had the mechanism replaced to the 3G [S] mechanism... much better
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Aug 3 2010, 04:59 PM
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Senior Member
2,126 posts Joined: Jan 2003 From: KL, MY
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Hi all,
My 3GS home button is losing it's responsiveness too. It's not physically sunken but usually have to press few times to get it to work. Still under warranty about 10 months old. Looking at the replies in this thread, I think it's a common problem for 3GS. I'm not too sure about sending back to Apple because AFAIK they usually replace with a refurbished set, therefore I will lose my SHSH blobs of 3.1.3 and 4.0 (Yes, I jailbroken). |
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Aug 3 2010, 05:03 PM
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VIP
13,495 posts Joined: Dec 2006 From: KL, Malaysia
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@netboy,
Go get a new unit; it's gonna be difficult to dispose/sell the unit if the Home button is sunken or not working, right? Live without having to JB ur phone |
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Aug 3 2010, 05:08 PM
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Senior Member
835 posts Joined: Oct 2006 From: Malacca
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QUOTE(netboy @ Aug 3 2010, 04:59 PM) Hi all, oh well just like mine I gave crxr fixed my sunken homebutton just last week Friday...If u still want ur jailbreak and old bootrom then just fixed the homebutton. If u want a refurbished with new bootrom then just claim warranty hehe...My 3GS home button is losing it's responsiveness too. It's not physically sunken but usually have to press few times to get it to work. Still under warranty about 10 months old. Looking at the replies in this thread, I think it's a common problem for 3GS. I'm not too sure about sending back to Apple because AFAIK they usually replace with a refurbished set, therefore I will lose my SHSH blobs of 3.1.3 and 4.0 (Yes, I jailbroken). |
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Aug 3 2010, 05:47 PM
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Senior Member
5,786 posts Joined: Nov 2007 From: VIC - The Place To Be
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QUOTE(netboy @ Aug 3 2010, 04:59 PM) Hi all, at this point of time, they will.My 3GS home button is losing it's responsiveness too. It's not physically sunken but usually have to press few times to get it to work. Still under warranty about 10 months old. Looking at the replies in this thread, I think it's a common problem for 3GS. I'm not too sure about sending back to Apple because AFAIK they usually replace with a refurbished set, therefore I will lose my SHSH blobs of 3.1.3 and 4.0 (Yes, I jailbroken). |
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Aug 8 2010, 02:53 AM
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Junior Member
148 posts Joined: Nov 2005
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i rather have proper hardware...
you can always rejailbreak... |
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Aug 9 2010, 09:29 AM
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Senior Member
3,466 posts Joined: Jan 2003 From: PJ, Malaysia
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Guys anyone had a sunken Power Button?
How long does it usually take to RMA? Will I get back my set or another refurbished set? its DiGi set bTW |
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Aug 19 2010, 09:33 AM
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Junior Member
271 posts Joined: Apr 2006 From: PJ
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hi,
any maxis user went to claim warranty for home button less responsiveness? do they honor the warranty? This post has been edited by m|key: Aug 19 2010, 09:35 AM |
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Nov 27 2010, 08:33 PM
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Junior Member
331 posts Joined: May 2008 From: Sanrio Town
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guys,i jus get an iphone 4 from maxis(outright purchase from some forumer)
my home button is loosening/rattles its like when u place ur finger on the button(not pressing on it) and move slightly 4 direction its a bit loose and wiggles back and forth , it's possible to move the button around without pressing it down. its really annoy me! i did try to ask maxis for dis problem,they said its replaceable.. but the problem is im having dificulty for the warranty method since the phone is not register with me,lets say even i am able to get the phone warranty im worry the actual owner will be contacted and runaway with my phone i got frens who specialise in repair handphone including ip4 , should i let them open up and fix the problem(which will void the warranty apparently) or um...is there any other way? i been headache for dis problem quite a while  , i would greatly appreciate for any recommendation and suggestion from any frens here...i am out of idea for now,imagine spending 2.45k for a problem phone , pls help me out  sebz related picture for ref 
This post has been edited by sebz: Nov 27 2010, 08:37 PM |
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Nov 27 2010, 10:13 PM
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Senior Member
4,622 posts Joined: Mar 2007
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QUOTE(sebz @ Nov 27 2010, 08:33 PM) guys,i jus get an iphone 4 from maxis(outright purchase from some forumer) you should have the maxis warranty card right when you buy from the forumer?my home button is loosening/rattles its like when u place ur finger on the button(not pressing on it) and move slightly 4 direction its a bit loose and wiggles back and forth , it's possible to move the button around without pressing it down. its really annoy me! i did try to ask maxis for dis problem,they said its replaceable.. but the problem is im having dificulty for the warranty method since the phone is not register with me,lets say even i am able to get the phone warranty im worry the actual owner will be contacted and runaway with my phone i got frens who specialise in repair handphone including ip4 , should i let them open up and fix the problem(which will void the warranty apparently) or um...is there any other way? i been headache for dis problem quite a while , i would greatly appreciate for any recommendation and suggestion from any frens here...i am out of idea for now,imagine spending 2.45k for a problem phone , pls help me out sebz related picture for ref
why not u try ask maxis to contact you rather than the owner? since it is outright purchase, it does not tie to any contract plan I found that some i4 do have this problem after 1month+ of usage, mine still ok, but some of my friends use for 2months, they have this home button wiggle problems, but they said it do not bother them cause the button functioning well, still with good responsive, just abit wiggle/rattles as you mentioned when you place your finger on it and moving around without pressing it This post has been edited by vez: Nov 27 2010, 10:15 PM |
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Nov 27 2010, 11:27 PM
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Senior Member
5,163 posts Joined: Jan 2003
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on/off button wiggles i can still bear , but home button? yikes
btw, bumper/casing quickly "eliminate" the issues of rattling on/off buttons |
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Nov 28 2010, 12:49 AM
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Senior Member
4,622 posts Joined: Mar 2007
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i think if it is wiggle when u touch and moving around without pressing it, it is fine
if it wiggle/rattling when u softly shake your phone then it can be annoying |
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Nov 28 2010, 02:35 AM
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Senior Member
2,296 posts Joined: Mar 2008 From: Hell |Heaven
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Try ask maxis to contact you rather the buyer.
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Nov 28 2010, 12:57 PM
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Junior Member
331 posts Joined: May 2008 From: Sanrio Town
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QUOTE(vez @ Nov 27 2010, 10:13 PM) you should have the maxis warranty card right when you buy from the forumer? i not really asking for the owner perhaps it will be better if he dont noe...i worry during warranty done they usually refer to the phone register to whos number during outright purchase and contact back him not me why not u try ask maxis to contact you rather than the owner? since it is outright purchase, it does not tie to any contract plan I found that some i4 do have this problem after 1month+ of usage, mine still ok, but some of my friends use for 2months, they have this home button wiggle problems, but they said it do not bother them cause the button functioning well, still with good responsive, just abit wiggle/rattles as you mentioned when you place your finger on it and moving around without pressing it and runaway with it...QUOTE(vez @ Nov 28 2010, 12:49 AM) i think if it is wiggle when u touch and moving around without pressing it, it is fine somehow wad u said is reasonable....some fren sstilll telling me jus forgot it and enjoy the great phone if it wiggle/rattling when u softly shake your phone then it can be annoying jus im annoying , pay a high price for an un-perfect This post has been edited by sebz: Nov 28 2010, 01:02 PM |
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Nov 28 2010, 05:14 PM
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Junior Member
187 posts Joined: Jul 2006
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im often use double click the home button... afraid will sunk my home button in future...
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Nov 28 2010, 05:52 PM
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Senior Member
2,296 posts Joined: Mar 2008 From: Hell |Heaven
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QUOTE(zaff1984 @ Nov 28 2010, 05:14 PM) im often use double click the home button... afraid will sunk my home button in future... Nvm, got apps called QuickDo to solve this problems. |
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Nov 28 2010, 06:51 PM
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Senior Member
4,622 posts Joined: Mar 2007
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QUOTE(sebz @ Nov 28 2010, 12:57 PM) i not really asking for the owner perhaps it will be better if he dont noe...i worry during warranty done they usually refer to the phone register to whos number during outright purchase and contact back him not me i think it will be maxis fault if they contacting who they sell the phone to, but not the person send for repair and runaway with it...somehow wad u said is reasonable....some fren sstilll telling me jus forgot it and enjoy the great phone jus im annoying , pay a high price for an un-perfect since you have the warranty card, it cant be stolen phone right (if maxis staff think so)no harm you go to the maxis center and ask for them if you leave it to claim warranty, can they contact you instead of the first buyer, you are paying and buy the phone from others, not doing anything illegal (it is outright purchase, not tie with any iValue plan)for maxis i4 warranty claim, it will be 2-3weeks, if you stay at KL, it might be faster i have friend claimed warranty on i4 from maxis Penang, need to wait 2-3weeks, although it is 1-1 exchange p/s: if someone buy i4 for his gf, and his gf send the i4 to claim warranty? who will maxis call |
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Nov 28 2010, 07:18 PM
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Senior Member
2,670 posts Joined: Sep 2006
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For those who currently having problems with the home button, just use "Activator" as a temporary solution. At least you won't having the hard time to press the problematic button till you send it for repair.
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Nov 28 2010, 07:34 PM
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Senior Member
4,622 posts Joined: Mar 2007
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QUOTE(jimbet1337 @ Nov 28 2010, 07:18 PM) For those who currently having problems with the home button, just use "Activator" as a temporary solution. At least you won't having the hard time to press the problematic button till you send it for repair. only for JB right?This post has been edited by vez: Nov 28 2010, 07:34 PM |
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Nov 28 2010, 08:03 PM
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Senior Member
2,670 posts Joined: Sep 2006
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Vez, yes. I don't mean to discuss about JB here but if anyone who already JB'ed and currently having the problem with the home button, just do it
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Nov 28 2010, 10:13 PM
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Senior Member
2,574 posts Joined: Mar 2008 From: Puchong
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QUOTE(jimbet1337 @ Nov 28 2010, 08:03 PM) Vez, yes. I don't mean to discuss about JB here but if anyone who already JB'ed and currently having the problem with the home button, just do it Thats just for short term, think long term yo. Its worth all the hassle thou. |
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Nov 28 2010, 10:31 PM
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Senior Member
5,859 posts Joined: Mar 2009 From: KL in JB/SG :
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QUOTE(zaff1984 @ Nov 28 2010, 05:14 PM) im often use double click the home button... afraid will sunk my home button in future... it will. it took around 8 months for my 3GS home button to sunk and i'm talking about heavy usage, my 3G always on 24/7. I only took it back on the 11 month to change under warranty and sold off the perfect replacement set. I expect the same will happen to my iP4 but i'm not too worry about it.This post has been edited by Mackiddo: Nov 28 2010, 11:31 PM |
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Nov 28 2010, 11:09 PM
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Senior Member
1,600 posts Joined: Oct 2008 From: Shah Alam
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mine also the same ..
but use few month already .. 3gs maxis set .. now hard to press d this prob can claim to maxis not ? mine still with warranty |
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Nov 28 2010, 11:36 PM
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Senior Member
2,296 posts Joined: Mar 2008 From: Hell |Heaven
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QUOTE(holoman @ Nov 28 2010, 11:09 PM) mine also the same .. Mostly can, just go maxis centre and ask them then you will know whether you can or not.but use few month already .. 3gs maxis set .. now hard to press d this prob can claim to maxis not ? mine still with warranty |
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Nov 28 2010, 11:43 PM
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Senior Member
1,600 posts Joined: Oct 2008 From: Shah Alam
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QUOTE(dhui @ Nov 28 2010, 11:36 PM) Mostly can, just go maxis centre and ask them then you will know whether you can or not. usually how long took for replacement ? few month ? ..just bring service card right ? .. and need to restore the ori setting ? |
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Nov 29 2010, 03:01 PM
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Senior Member
2,296 posts Joined: Mar 2008 From: Hell |Heaven
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QUOTE(holoman @ Nov 28 2010, 11:43 PM) usually how long took for replacement ? few month ? .. Sometimes Maxis may not give you a new replacement unit, they might send it to Apple Singapore Factory to repair it.just bring service card right ? .. and need to restore the ori setting ? If this is the case, it might take weeks. Bring the service card of course... If you have jailbroken then you must restore it before you send it in. |
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Nov 30 2010, 09:49 AM
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Senior Member
5,859 posts Joined: Mar 2009 From: KL in JB/SG :
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QUOTE(dhui @ Nov 29 2010, 03:01 PM) Sometimes Maxis may not give you a new replacement unit, they might send it to Apple Singapore Factory to repair it. they will give a new refurbished unit.If this is the case, it might take weeks. Bring the service card of course... If you have jailbroken then you must restore it before you send it in. |
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Nov 30 2010, 03:59 PM
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Senior Member
1,600 posts Joined: Oct 2008 From: Shah Alam
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wah,i thought they give the new one,not refurbished,haiyaa ..
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Nov 30 2010, 05:33 PM
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Junior Member
219 posts Joined: Jul 2008
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Loose or sunken home button are just common issues, what about stiff and hard to press button?
Does anyone here having issues with the iPhone 4 volume buttons being stiff and hard to press? The + or up volume button makes a clicking noise once I pressed it, but the - or lower button is really stiff, makes no clicking sound and doesn't feel like its being pressed, although the phone does react to the press. Well, what should I do for it? |
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Nov 30 2010, 08:58 PM
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Senior Member
4,622 posts Joined: Mar 2007
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QUOTE(holoman @ Nov 30 2010, 03:59 PM) wah,i thought they give the new one,not refurbished,haiyaa .. u wont know it is new or refurbished setit can be new, can be refurbished http://www.apple.com/legal/warranty/iphone.pdf |
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Nov 30 2010, 11:42 PM
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Senior Member
2,670 posts Joined: Sep 2006
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Wow Vez! refurbished! Haha.
Anyway my i3G still lying around due to home button prob, maybe I'll replace the parts someday, easily to get from ebay. No time to DIY due to work. Lesson learned. Gotta be gentle on i4. Hopefully the button will last abit longer, I hope. lol |
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Dec 1 2010, 03:55 PM
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All Stars
14,033 posts Joined: Nov 2004
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Great, I didn't know iPhone had this issue :S. So any ways to prevent this? Like precautions?
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Dec 1 2010, 04:50 PM
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Junior Member
201 posts Joined: Aug 2010
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QUOTE(Neo_Y @ Nov 30 2010, 05:33 PM) Loose or sunken home button are just common issues, what about stiff and hard to press button? Mine also hav the same problem.. Volume buttons loose & rattling sounds when u press/touch. Not sure is common issue or not. Should goto DiGi for replacement/repair? Any idea or anyone had successfully got replacement unit regarding this issue??? Does anyone here having issues with the iPhone 4 volume buttons being stiff and hard to press? The + or up volume button makes a clicking noise once I pressed it, but the - or lower button is really stiff, makes no clicking sound and doesn't feel like its being pressed, although the phone does react to the press. Well, what should I do for it? |
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Dec 1 2010, 09:21 PM
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Senior Member
4,622 posts Joined: Mar 2007
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QUOTE(vonzipper @ Dec 1 2010, 04:50 PM) Mine also hav the same problem.. Volume buttons loose & rattling sounds when u press/touch. Not sure is common issue or not. Should goto DiGi for replacement/repair? Any idea or anyone had successfully got replacement unit regarding this issue??? you should try your luck at Digi if you feel it is annoying, cause some people do not bother, as the button still functioning (still responsive)I have a friend send back to Maxis just one day using i4 Malaysia i4 Model Number should be MC***MY, when Maxis give my friend a so called "new" set from Maxis, the Model Number no longer MC***MY, it is *******, totally different, not even a single character match i do not know whether is it the model number telling us that it is replacement set (new? or refurbished?) |
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Dec 1 2010, 10:36 PM
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Junior Member
219 posts Joined: Jul 2008
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QUOTE(vonzipper @ Dec 1 2010, 04:50 PM) Mine also hav the same problem.. Volume buttons loose & rattling sounds when u press/touch. Not sure is common issue or not. Should goto DiGi for replacement/repair? Any idea or anyone had successfully got replacement unit regarding this issue??? Mine one is totally different, stiff and kinda sunken volume button.. Should I got back to Maxis and make a claim or just live with it since the button is still functioning.. |
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Dec 2 2010, 08:53 AM
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Junior Member
53 posts Joined: Aug 2008
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I read it on some of the forums is that if the mobile number is ****** and not MC***MY is probably a refurbish set.One of my fren also changed her unit with maxis and what she got also *******.But so far no problem.
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