I have the same problem.. though the home button is not 'sunken' but it's getting harder and harder to press each day...

nowadays i always press the home button, then nothing happens, press harder the second time, still no response, then press hard hard the third time only got response =(

Claim warranty means 2-6 weeks without iPhone

yeah.. send my iphone for RMA 4 weeks ago white screen of death sux! bought on dec 09
The <M> staff said it was my problem for downloading weird apps..
they did fully reset and few "magic tricks" and the white screen of death still there! try to blame me ehh??
they promised me a new iphone.. haizz wait so long 

Just got a kne to one replacement for my iPhone with the sunken power/sleep button replacement at digi center ss2

can i know sunken power mean the button hard to touch ???

u must insist.

when i approach the counter, my first sentence is;

" take a look at this iphone and please explain to me how come 1 month old set has this button sunk in?, Is this how Digi achieve lower selling price by selling low quality product? ini reject shop punya ka?"

then she stunned. asked her collegue how....then he look at me..i told him, look at me for wat, look at my phone and explain to me please!...explain to me now please.

Few customer turn and look at me and i sat beside someone that just about to buy iphone from em.
Then they realise they cannot fak with me so just say, ok sir i will change 1 to 1 with another set. Then i tell them ' one to one with what? old phone or new phone?. then she said ' new phone'. I told her, i want you to take out the new phone from the box infront of me.
She brought a new box, open it, change the warranty card with my existing one and passed me the phone. i had to sign some document validating the warranty claim. Thats all

aiyohh just got my 2nd Iphone RMA today! after waiting for a month!
you know what....
the power/sleep button sunken sebelah! mmg knn laa this people..

I show it back to the maxis staff, they said its a manufacture defect
he main tarik tali with me.. said the button still can be use and no need send warranty.
and he also said if send warranty for the 3rd times have to wait!! no immediate replace. MCB! 
Luckily the staff talk very nice and try to calm me down(nak rage pon kesian) He said try the phone for this 2 days.. if not happy send it back on Monday. *sighhhhh*

I blame the distributor bodoh betul.. cannot check properly ahh?? gimme reject iphone for what!! &*^%$%^$##@$@!#@ 

u should call them exchange it .... on spot add somemore damn scare iphone got those problem .... >.<

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Added on May 15, 2010, 11:13 amjust saw iphone power/sleep button sunk one side but look so function should i go ask for warranty ??

After using my 1st iphone for 6 month, the prob appear(white screen of death).. i sent warranty.
1 month later they replaced me the new device.. and the 2nd device also got prob(sunken power/sleep button) 
That maxis staff said try first, because the sunken button still can be push..

RMA - return merchandise authorization

I used my iphone for more than 6 months adi.
The button starting to fail me went to the warranty centre to ask why n they gave me a new one after 15 minutes.
I never use protective casing n my iphone is a little scratched here and there but they didn't care.
Just replaced one for me when they find that I din jail break or open the casing before.

look great mean iphone warranty ^^ keep exchange and exchange... mine 1 sunk one side but i feel waste to exchange coz i already put scrren protector >.< should if claim ? maxis customer

but sure will exchange 1 to 1 i scare they refuse will ?

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Added on May 18, 2010, 11:32 pm
coz its still function nicely should i ?? will they accept my claims?