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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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silrave
post May 20 2010, 02:57 AM

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QUOTE(Xiong87 @ May 20 2010, 02:38 AM)
This is their attitude ... they never care for customer ...  rclxms.gif
*
angry lo
that cb ffk me
2molo if he come
wanna ask him can i pay him rm 10 ?
haha
Suk
post May 20 2010, 03:03 AM

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patient la.. bro..
Maybe TM tech got urgent thing to do... tongue.gif

but let say, u took a leave n waiting for TM to come.. but they didnt turn up ?

silrave
post May 20 2010, 03:21 AM

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QUOTE(Suk @ May 20 2010, 03:03 AM)
patient la.. bro..
Maybe TM tech got urgent thing to do... tongue.gif

but let say, u took a leave n waiting for TM to come.. but they didnt turn up ?
*
haha
not took a leave
is this week i holiday kns wait them angry angry
cause them if not my telephone line install on monday = =
JustForFun
post May 20 2010, 05:37 AM

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I am VERY frustrated already. It's been the 5th working day and they have not even called me to change my homeline number. It's their f**king staff that promised that the whole process will be faster if I change the number of my homeline which I'm gonna pay RM10 for it and get an unknown number. Look, if these things can be done on the spot upon application, why don't they just do it man ?

The TMPoint staff promised that they will settle the whole number changing and Screamyx termination in one week and now I'm on the last day of the week without any updates at all. You see there - I've already paid for it and I'm gonna get an unknown homeline number which I'd have to inform all my friends and relatives and now this is the kind of service I'm getting ?

Is there any way I can complain without going to TMPoint ? Because going to TMPoint would mean a possible 2 hours time wasted without getting any result.
fastreader
post May 20 2010, 08:02 AM

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QUOTE(JustForFun @ May 20 2010, 05:37 AM)
I am VERY frustrated already. It's been the 5th working day and they have not even called me to change my homeline number. It's their f**king staff that promised that the whole process will be faster if I change the number of my homeline which I'm gonna pay RM10 for it and get an unknown number. Look, if these things can be done on the spot upon application, why don't they just do it man ?

The TMPoint staff promised that they will settle the whole number changing and Screamyx termination in one week and now I'm on the last day of the week without any updates at all. You see there - I've already paid for it and I'm gonna get an unknown homeline number which I'd have to inform all my friends and relatives and now this is the kind of service I'm getting ?

Is there any way I can complain without going to TMPoint ? Because going to TMPoint would mean a possible 2 hours time wasted without getting any result.
*
u can try going to TM point early..like 8.30am reach tehre...so that u can be the first in queue..
steventan85
post May 20 2010, 09:19 AM

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QUOTE(JustForFun @ May 20 2010, 05:37 AM)
I am VERY frustrated already. It's been the 5th working day and they have not even called me to change my homeline number. It's their f**king staff that promised that the whole process will be faster if I change the number of my homeline which I'm gonna pay RM10 for it and get an unknown number. Look, if these things can be done on the spot upon application, why don't they just do it man ?

The TMPoint staff promised that they will settle the whole number changing and Screamyx termination in one week and now I'm on the last day of the week without any updates at all. You see there - I've already paid for it and I'm gonna get an unknown homeline number which I'd have to inform all my friends and relatives and now this is the kind of service I'm getting ?

Is there any way I can complain without going to TMPoint ? Because going to TMPoint would mean a possible 2 hours time wasted without getting any result.
*
take it or leave it...they r like that..heart broken d icon_rolleyes.gif
celciuz
post May 20 2010, 09:23 AM

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1 question, on the web order delivery date means the date they deliver out? or the date I will receive it?
McRyan
post May 20 2010, 09:39 AM

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i plan to get 384kbps now, can i upgrade after aft few months ?
fastreader
post May 20 2010, 10:41 AM

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QUOTE(steventan85 @ May 20 2010, 09:19 AM)
take it or leave it...they r like that..heart broken d icon_rolleyes.gif
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yea!!!..this is making my brother fucuking mad with their service...*excuse my language* but i tink it is seriously bad lah like this the implementation...as usual, anything tat is free, malaysian shud not miss out.. tongue.gif

so i guess he needs to join the long queue... doh.gif doh.gif reli dissapointed by their service...guess this will only get worse for those tat apply afterwards... sad.gif
silrave
post May 20 2010, 11:44 AM

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haiz jz straight phone the telephone ppl yeah
b4 1pm he come my house settle
hope no ffk
i got his hp number haha
king_lover23
post May 20 2010, 12:07 PM

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hi.. wanna ask...
currently I am staying in serdang studying E&E course in UNITEN.. and I rent 1 house in serdang..
the tm line which is under my name... so I plan to apply cool uni pack..
but at the same time,my hometown which is in johor,I also wan to apply for cool uni pack
which is under my father's name...
problem now.. Can I apply for both ? hmm.gif
Xiong87
post May 20 2010, 12:13 PM

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Just called 100 to check the status of my applcation ... until now still haven proceed ... lousy service and so inefficient ...
IwanAGP
post May 20 2010, 12:13 PM

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QUOTE(king_lover23 @ May 20 2010, 12:07 PM)
hi.. wanna ask...
currently I am staying in serdang studying E&E course in UNITEN.. and I rent 1 house in serdang..
the tm line which is under my name... so I plan to apply cool uni pack..
but at the same time,my hometown which is in johor,I also wan to apply for cool uni pack
which is under my father's name...
problem now.. Can I apply for both ? hmm.gif
*
Oo... don't so greedy la. 1 person deserve 1 chance for the netbook only. So. u only can apply 1 cool unipack.
solstice818
post May 20 2010, 12:31 PM

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I thoroughly searched through the thread and cant find my answer.What do they mean by FREE broadband for 2 years only?


Zepx
post May 20 2010, 12:33 PM

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QUOTE(solstice818 @ May 20 2010, 12:31 PM)
I thoroughly searched through the thread and cant find my answer.What do they mean by FREE broadband for 2 years only?
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Where did you read such thing? I don't see the word FREE BROADBAND.
solstice818
post May 20 2010, 12:35 PM

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QUOTE(Zepx @ May 20 2010, 12:33 PM)
Where did you read such thing? I don't see the word FREE BROADBAND.
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user posted image

Bottom right.
Zepx
post May 20 2010, 12:36 PM

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QUOTE(king_lover23 @ May 20 2010, 12:07 PM)
hi.. wanna ask...
currently I am staying in serdang studying E&E course in UNITEN.. and I rent 1 house in serdang..
the tm line which is under my name... so I plan to apply cool uni pack..
but at the same time,my hometown which is in johor,I also wan to apply for cool uni pack
which is under my father's name...
problem now.. Can I apply for both ? hmm.gif
*
You can only get one Unipack leh.... meaning to say if you want another streamyx account, you need to get another deal.

Also, you need your dad's documents that he has agreed to lease the line for you to use Streamyx. Don't be greedy, give others a chance.


Added on May 20, 2010, 12:40 pm
QUOTE(solstice818 @ May 20 2010, 12:35 PM)
user posted image

Bottom right.
*
It seems like the first Question in the FAQ answered it,

QUOTE
Streamyx Cool Uni Pack provides Netbook with FREE streamyx broadband, FREE WiFi, Modem, Netbook delivery, songs downlaod @ Hypptunes and also Streamyx Zone ID with 0 entry cost!
In other words, it simply means you are paying RM 38/mth for the Netbook with FREE Broadband. Anyway, it's just the other way round of writing.

This post has been edited by Zepx: May 20 2010, 12:40 PM
solstice818
post May 20 2010, 12:43 PM

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QUOTE(McRyan @ May 20 2010, 09:39 AM)
i plan to get 384kbps now, can i upgrade after aft few months ?
*
Yea...I would like ask this too and is there any additional charge for upgrading?


QUOTE(Zepx @ May 20 2010, 12:36 PM)
You can only get one Unipack leh.... meaning to say if you want another streamyx account, you need to get another deal.

Also, you need your dad's documents that he has agreed to lease the line for you to use Streamyx. Don't be greedy, give others a chance.


Added on May 20, 2010, 12:40 pm

It seems like the first Question in the FAQ answered it,
In other words, it simply means you are paying RM 38/mth for the Netbook with FREE Broadband. Anyway, it's just the other way round of writing.
*
I see...Thanks for clearing my doubt! So, after 2 years, we have to pay Rm50 like the QnA mentioned or Rm38?

QUOTE
Terms & Condition


* After 24 months , student still enjoy monthly fee of RM50 according to their packages.
Should be Rm38 right? Just wanna double confirm.
Zepx
post May 20 2010, 12:47 PM

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QUOTE(solstice818 @ May 20 2010, 12:43 PM)
Yea...I would like ask this too and is there any additional charge for upgrading?
I see...Thanks for clearing my doubt! So, after 2 years, we have to pay Rm50 like the QnA mentioned or Rm38?
Should be Rm38 right? Just wanna double confirm.
*
No one can answer that unfortunately, in 2 years time, things may change. Who knows whether UniFi has become one of the most popular broadband around that time, by then I think more people would start switching over to Fibre Optic rather than sticking with this. But I think the price will most likely be the same because the price of ADSL internet is falling with the rise of UniFi.

This post has been edited by Zepx: May 20 2010, 12:48 PM
king_lover23
post May 20 2010, 12:52 PM

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[quote=Zepx,May 20 2010, 12:36 PM]
You can only get one Unipack leh.... meaning to say if you want another streamyx account, you need to get another deal.

Also, you need your dad's documents that he has agreed to lease the line for you to use Streamyx. Don't be greedy, give others a chance.


Added on May 20, 2010, 12:40 pm

sorry... wat u mean by getting another deal? not really understand here... unsure.gif

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