Astro byond software update v1.1, 4:3 channels on 16:9 screens
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 Mar 13 2010, 08:32 AM
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All Stars
11,058 posts Joined: Jun 2008 
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This is what happen when you have a monopoly. Asstro can be so arrogant & ill-prepared for the difference in HD & SD. Screwing the customer and bleeding them dry is so typical of our country!
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Mar 13 2010, 08:34 AM
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All Stars
11,308 posts Joined: Feb 2008
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looks like its gonna be a permanent feature
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Mar 13 2010, 08:45 AM
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Senior Member
1,839 posts Joined: Mar 2005  
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QUOTE(idoblu @ Mar 13 2010, 08:34 AM) looks like its gonna be a permanent feature Arghh. No way.   I will write to the newspapers next. If I cannot get them to change this nonsense, at least I can tell others about it. So that other wont fall into the trap by subscribing to Byond. Astro will only hear us if their Byond uptake starts to fall! |
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Mar 13 2010, 09:35 AM
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Senior Member
1,907 posts Joined: Jan 2005 From: Pahang
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I can't deny that picture in pillar box is better than stretch option because it is in in original ratio, however, watching 4:3 in pillar box on 32" screen make the picture smaller. Now, instead of 32" screen it become become 26" screen. Almost like 24" lcd monitor.
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Mar 13 2010, 09:38 AM
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Senior Member
3,008 posts Joined: Sep 2005 From: T.T.D.I, Bukit Damansara
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Mar 13 2010, 10:56 AM
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Junior Member
33 posts Joined: Nov 2007 From: kuala Lumpur
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I just called them... did anyone notice the phoneline sometimes just goes silent? After 5 attempts i finally got thru..
QUOTE C/S Rep : Actually its ok sir, because we will be increasing our hd channels... Me : When ? What Channels? C/S Rep : Actually im not sure . We will add it time from time Me : You expect me to accept your unknown answer? You can't even tell me which channels .. let alone when.. I'm talking about now. QUOTE(wast8 @ Mar 13 2010, 08:28 AM) Should you have any other enquiries, kindly contact our Contact Centre at 1300-82-3838 which is operational from 8.00 am to 12.00 midnight daily or email to wecare@astro.com.my. i said.. yeah wecare indeed.. i wonder how long it will take you guys to show YOU CARE this time |
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Mar 13 2010, 12:07 PM
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Junior Member
46 posts Joined: Mar 2006
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This is really screwed up. OK....I get the purists who want a pillar-boxed image for the 4:3. But WHAT ABOUT the native SD 16:9 broadcasts? Check out some of the SD History channels: they are in SD widescreen format, but due to the stupid firmware, we get PILLAR BOX AND LETTERBOXING!! WTF? I thought that having black bard ALL AROUND the image is illegal for a broadcasting company. |
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Mar 13 2010, 12:36 PM
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Senior Member
1,589 posts Joined: Sep 2008
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QUOTE(wast8 @ Mar 13 2010, 08:28 AM) Below is the response i got after complaining to them via the link on the 1st page. is it rite?, i will terminate my beyond n pay the penalty rather watch tv in pillar mode... "We refer to your e-mail with regard to Astro B.yond. Thank you for highlighting your concern to us. Rest assured that we have conveyed your feedback to the department in charge for their attention and consideration. We wish to take this opportunity to clarify that Astro B.yond has recently introduced the aspect ratio switch as part of a process change to enhance customers’ viewing experience on high definition television. Today, all flat panel/high definition televisions and HD content is transmitted on 16:9 aspect ratio which offers full screen viewing. On the other hand, SD channels are still broadcasted on 4:3 aspect ratio. This means that the standard definition channels images viewed on a flat panel television/high definition television will be pillar-boxed. Some customers may stretch the 4:3 aspect ratio images to fill up the screen but this may distort the images. To ensure that customers have the best possible viewing experience of standard definition channels on High Definition TV and Astro B.yond, all images broadcasted will be in the correct native ratio for SD channels and HD channels respectively. We regret any inconvenience caused. Should you have any other enquiries, kindly contact our Contact Centre at 1300-82-3838 which is operational from 8.00 am to 12.00 midnight daily or email to wecare@astro.com.my. We appreciate the opportunity to be of service to you. Yours sincerely, Muhammad Jan Rawi Associate Correspondence and Operations Customer Contact Centre"  f****88*888888***k ASTRO |
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Mar 13 2010, 01:34 PM
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Senior Member
1,548 posts Joined: Oct 2006 From: ugly kingdom
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QUOTE(zwanvedder @ Mar 13 2010, 12:36 PM) is it rite?, i will terminate my beyond n pay the penalty rather watch tv in pillar mode... the cost for terminating byond before the end of contract is RM200, isn't it?? f****88*888888***k ASTRO |
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Mar 13 2010, 01:38 PM
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Senior Member
1,689 posts Joined: Jan 2003
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QUOTE(zwanvedder @ Mar 13 2010, 12:36 PM) is it rite?, i will terminate my beyond n pay the penalty rather watch tv in pillar mode... If u terminate is going to be a heavy penalty, why wont u stop paying this month bill until they do the necessary.I am not going to paying this month bill if they dont buck up, hopefully more will follow to show we subscriber mean business. f****88*888888***k ASTROThis post has been edited by Dickong: Mar 13 2010, 01:43 PM |
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Mar 13 2010, 01:45 PM
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Senior Member
1,263 posts Joined: Dec 2009
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QUOTE(Dickong @ Mar 13 2010, 01:38 PM) If u terminate is going to be a heavy penalty, why wont u stop paying this month bill until they do the necessary.I am not going to paying this month bill if they dont buck up, hopefully more will follow to show we subscriber mean business. If you stop paying they will still suspend your service and RM20 will be charged for reconnection. They will still charge you the penalty RM 240.00 if you didn't pay and they terminate your service. |
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Mar 13 2010, 01:53 PM
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Senior Member
6,059 posts Joined: Feb 2010 From: Cheras, Kuala Lumpur 
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QUOTE(dannychen @ Mar 13 2010, 01:45 PM) If you stop paying they will still suspend your service and RM20 will be charged for reconnection. They will still charge you the penalty RM 240.00 if you didn't pay and they terminate your service. This is wat i dont like about Astro, every single piece of service.. |
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Mar 13 2010, 01:54 PM
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Senior Member
1,689 posts Joined: Jan 2003
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QUOTE(dannychen @ Mar 13 2010, 01:45 PM) If you stop paying they will still suspend your service and RM20 will be charged for reconnection. They will still charge you the penalty RM 240.00 if you didn't pay and they terminate your service. Even if they charge us RM240 we just can ignore it or ask them to come n collect back their set, the only thing they can do is disconnect our line. Nothing more they can do. |
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Mar 13 2010, 02:04 PM
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Senior Member
1,263 posts Joined: Dec 2009
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QUOTE(Dickong @ Mar 13 2010, 01:54 PM) Even if they charge us RM240 we just can ignore it or ask them to come n collect back their set, the only thing they can do is disconnect our line. Nothing more they can do. Then the lawyer firm letter will be issued. |
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Mar 13 2010, 02:28 PM
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Junior Member
82 posts Joined: Nov 2006 From: Daytime - KL : Nitetime - Melaka
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a lawyer is not a judge,,
dont be scared if u received any letter from lawyer.. |
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Mar 13 2010, 03:30 PM
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Senior Member
633 posts Joined: Jan 2006 
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QUOTE(Dickong @ Mar 13 2010, 01:54 PM) Even if they charge us RM240 we just can ignore it or ask them to come n collect back their set, the only thing they can do is disconnect our line. Nothing more they can do. Then how to watch world cup?  Currently monopoly mah!  |
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Mar 13 2010, 03:43 PM
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Senior Member
6,059 posts Joined: Feb 2010 From: Cheras, Kuala Lumpur
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QUOTE(penangmee @ Mar 13 2010, 03:30 PM) Then how to watch world cup? Better watch online streaming, i rather dont pay for crap services..regret subscribing.. Currently monopoly mah! |
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Mar 13 2010, 05:33 PM
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Senior Member
735 posts Joined: Jan 2003 From: Selayang , Kepong
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anyone will know how to revert back the v1.0 firmware?
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Mar 13 2010, 05:48 PM
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Senior Member
1,689 posts Joined: Jan 2003
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QUOTE(dannychen @ Mar 13 2010, 02:04 PM) Then the lawyer firm letter will be issued. You talk like a small boy, n i presume u are. |
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Mar 13 2010, 05:51 PM
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Senior Member
2,234 posts Joined: Feb 2007
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QUOTE(gahkin @ Mar 13 2010, 05:33 PM) anyone will know how to revert back the v1.0 firmware? b.yond box is actually running on Linux OS, unix expert may know how to extract old firmware from those boxes still running on the old firmware  |
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