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 Astro byond software update v1.1, 4:3 channels on 16:9 screens

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akubeejays
post Mar 13 2010, 12:26 AM

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Any idea if you reset factory settings will we get back 1.0 ? and do we need to reset the satelite stuff?
anyone tried this?

my tv doesnt support stretch..


It seems like stretch gone might be something permanent

http://stinkyfruit.wordpress.com/

QUOTE

A call was made that as a broadcaster with strict standards Astro should not send out a distorted image. So the stretch option has been replaced with a zoom option. Zoom allows you to fill the screen without making everyone look short and fat.
This post has been edited by akubeejays: Mar 13 2010, 12:30 AM
akubeejays
post Mar 13 2010, 10:56 AM

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I just called them... did anyone notice the phoneline sometimes just goes silent? After 5 attempts i finally got thru..


QUOTE

C/S Rep : Actually its ok sir, because we will be increasing our hd channels...

Me : When ? What Channels?

C/S Rep : Actually im not sure . We will add it time from time

Me : You expect me to accept your unknown answer? You can't even tell me which channels .. let alone when.. I'm talking about now.

QUOTE(wast8 @ Mar 13 2010, 08:28 AM)

Should you have any other enquiries, kindly contact our Contact Centre at 1300-82-3838 which is operational from 8.00 am to 12.00 midnight daily or email to wecare@astro.com.my.
Yeah the customer service rep told me to email... WECARE@ASTRO.com.my

i said.. yeah wecare indeed.. i wonder how long it will take you guys to show YOU CARE this time
akubeejays
post Mar 13 2010, 07:42 PM

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QUOTE(carbman @ Mar 13 2010, 12:07 PM)
This is really screwed up.  OK....I get the purists who want a pillar-boxed image for the 4:3.  But WHAT ABOUT the native SD 16:9 broadcasts? Check out some of the SD History channels: they are in SD widescreen format, but due to the stupid firmware, we get PILLAR BOX AND LETTERBOXING!! WTF?  I thought that having black bard ALL AROUND the image is illegal for a broadcasting company.
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I agree.. i'm watching celestial movies right now.. this is F@#$ing ridiculous... its like i'm watching tv on my lcd monitor!
akubeejays
post Mar 13 2010, 11:35 PM

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QUOTE(esca_flo @ Mar 13 2010, 11:06 PM)
I got same reply from wecare@astro.com email. Even the cust service exec name also same. How hard is it to revert back the firmware. Has anyone check if we use component cable instead of the hdmi will the stretch functionbe there?
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I gave the customercare another call and gave her a good 20 minutes of a lecture... She finally gave up and asked me for my number because i kept pestering her for some one who cane let me know how or when this will be rectified.

A guy called me 30 minutes later apologizing for the problem and said that he couldn't give any date due to the weekends and the managment won't have any meetings till monday.. but he said the strech will be restored and due to the number of complaints he said it will be sooner rather then later.

he also promised to call me back on monday with an update because i said if they are gonna take 2 ~ 3 months to rectify this i want them to come and take this decoder, shove it up their asses and give me my old decoder back..

All i can say is keep calling astro (i plan to call again tomorrow) seems like they are under pressure. if not, then just terminate byond. pay the stupid penalty, and get on with ur lives (that my plan anyway). Astro has been pulling a lot of crap these past years..Boxoffice suddenly started sucking.. then Kirana was removed now aruna.. now this stupid stunt...
akubeejays
post Mar 14 2010, 01:23 AM

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QUOTE(Hamas @ Mar 14 2010, 01:00 AM)
You are talking sense here, but some people won't listen. they are like little children throwing a fit.
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hmm.... Childs throwing fits? don't you get it? this is about astro SD.. AXN, Celestial Movies, StarWorld... the 20 bucks that we're not paying for are for the 5 HD channels not the other 50 channels...


akubeejays
post Mar 14 2010, 02:03 AM

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QUOTE(Hamas @ Mar 14 2010, 01:34 AM)
SD package doesn't include zoom/stretch functions & HDMI functions. get it?
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Next time you choose to call people children you should do your homework... Kid.......
akubeejays
post Mar 14 2010, 10:41 AM

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QUOTE(neb @ Mar 14 2010, 02:14 AM)
LOL I don't get your logic, we are not talking about HD channels over here regarding the missing stretch mode rclxub.gif
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I get his logic.... he means since we are not paying 20 ringgit, we should ignore the fact that astro are screwing with our 100 ringgit worth of subscription.

the idiot doesnt even have byond... if he did, he'd know what we mean and would probably be calling astro children and not us=.=
akubeejays
post Mar 14 2010, 09:05 PM

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QUOTE(Hamas @ Mar 14 2010, 05:01 PM)
i am beyond subscriber and just giving my comment. grow up, child.
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Hamas just shut up.. you don't own an astro byond decoder... Ur previous comments clearly showed that you moronic imbecile...

To all forumers please refer previous posts made by Hamas.. he clearly has no idea of how an astro byond decoder functions... But for some reason he does like calling people kids.. perhaps because he is one

This post has been edited by akubeejays: Mar 14 2010, 09:05 PM
akubeejays
post Mar 15 2010, 12:04 PM

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QUOTE(gogo2 @ Mar 15 2010, 12:04 AM)
BUT BUT... why u wanna watch fat Rooney? lolz.... the reason we're discussing here is that we don't need to disturb those manager because the current problem is not a problem. You still able to watch real ROoney
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Agreed... After using pillarbox for 2 days.. i am starting to begin to accept it.. HOWEVER there still are concerns.. Celestial Movies for one show almost all their shows in a letterbox format.. This gives my tv a double border like look when it adds to pillar box..

You can try this on animal planet as well... It reduces my screen to such a small size..letterbox plus pillar box.. -> What the hell man? I get a plastic border (the tv shell) and also an on screen border and the show is freakishly small..

Edit :

And before any smart alec's start telling me to go zoom on such channels... i did that already and when i do.. the subtitles get knocked off the screen (because they are in the letter box border.

Switch to AV cable seems to be a stupid solution for just some channels

This post has been edited by akubeejays: Mar 15 2010, 12:12 PM
akubeejays
post Mar 15 2010, 02:33 PM

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QUOTE(aressandro10 @ Mar 15 2010, 02:11 PM)
yess.. second living converter i found online...  we are getting there ... hang on there ASTRO.. icon_rolleyes.gif
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Not to say living.. more like surviving... Chinese movie package is a good 20 bucks more or less.. pillar/box and zoom option have rendered it useless... While i am beginning to be ok with using pillar box for some channels.. its not a full blown solution for all channels. IT LOOKS REALLY REALLY BAD on celestial movies and animal planet.

However.. not to fully flame astro.. (i think i did that already on the phone)... I will probably maintain my pillar box settings in future even if the stretch is restored, & use stretch only on the channels i'm complaining on.

akubeejays
post Mar 15 2010, 06:31 PM

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A rep from astro called me again at about 3pm... He said he hasn't gotten an update yet because they are still discussing but hopefully they will get some news by tomorrow morning =.= ..



 

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