So, do u receive the email?

QFT!

what's QFT?
qualified for torment?
lolz..


Latest update:

I have forward an e-mail to bridget on the delivery order.

As refer the payment was only receive on 12/02/2010 12:00. Order was in place and have set for priority order delivery. We’ll get back to you ASAP if the system is ready built. Thanks.



Jacob lee

Dell Home Sales.

This post has been edited by Michaelbyz23: Feb 19 2010, 04:19 PM

My EDD on 5th March..

Second that
Second that again!

IIRC, it meant Quote for Truth.





BTW doc, i collected the parcel you sent! I felt like Optimus Prime sent me a gift!

edd out already.. ? congratz bro...
but its march. haha

This post has been edited by Michaelbyz23: Feb 19 2010, 04:42 PM

ahaha! happy you like it man

yea man! imma big fan of egypt and its myth and gods and PYRAMIDS! haha! thanks a lot man!

Online stated that it included Targus Soft Hug Top Load Case 13" (Charcoal/Green).
Does your order have this 13" case?

too bad, mine does not have such thing
did u order aw m11x? urs got isit?

Different people different needs. You may not need it on an urgent basis, so don't assume others are the same as yours. The M11X is the perfect companion device to lug around compared to its big brothers, and I'd need it for my on-the-move work routine. Nothing to do with being impatient or otherwise, this is based on need.

Your need on the M17X may be casual enough to allow you to wait, but every second I spend waiting means productivity down the drain. You can wait? Go right ahead. Others may not share the same priorities or sentiments as yours. Nor would they look any more less noble or accomodating.

My 2sen.

This post has been edited by stringfellow: Feb 19 2010, 06:25 PM

hey string, good news from my side too. here's the email i got from my SA today:



looks like it's a week late from the preliminary ship date of Feb 19th and still 1 week earlier than the given EDD of Mar 3rd.

unboxing and benchmarks coming up next weekend.

teikweing, ur order status at dell website got change ?

Also, it also serves as a reminder for them to keep up the standards instead of slacking off because customers are forgiving enough to let them too. Your recent purchase probably allows a lenient expectation because it is your first experience with Alienware, but if they can manage a speedier delivery system without me prompting them in the past, what excuse should they have to allow them to slip past that past standard to what it is now?

Funny how striving to better oneself doesn't seem to be the target folks around here adhere to. The irony is, these blasé attitude gives more room for Dell to slack off instead of buckling up.

---

Added on February 19, 2010, 6:23 pmCongratulations!

See? Without these reminders and calls, I'd think you'll never get to this stage this fast.

It's about what is your right, not about punishing them to kingdom come. With thus exercise, Dell now knows that if expediting of the order is required, they know they can do it. In the long run, it too will benefit future buyers. You never know until you try. And it's proven now that it is possible if you try.

It's easy to ask people to be patient when your need doesn't require it. Put yourself in the other guy's shoes for once.

---

Added on February 19, 2010, 6:30 pmTeikwing, check the Order Status page again. On mine, the EDD is finally there! Status now: Manufacturing Complete. EDD 26th February 2010.

The EDD is important here to me because I can set someone to receive the package while I'm away in Adelaide. Helps immensely to make sure that the order arrives timely and with someone to be at home to sign it off. That is what my contention with them about it is so critical.

This post has been edited by stringfellow: Feb 19 2010, 06:30 PM

been pushing the cust care and my SA almost everyday to get it expedited and i'm glad finally, no more 30 minutes on-hold calls, cheesy elevator music and long emails (hope it will not be stuck with the local carrier though. )

and on the bolded statement, second that. been living with only my iPhone for almost 3 weeks since i have returned my Vostro for the M11x.

true wot u said but currently if uve notice all these complaints are targetting yer sales rep. Wot can they do? They do not work in the factory. Plus yer machine is hand built so takes time to assemble them and there are unknown numbers of customers demanding it. So u can't force them to speed up yer machine bcoz there r ppl who way ahead of you. Plus forcing a speed production might miss something. If uve been a past alienware owner, there are 9 stages. One are pre testing parts functionality, software and games testing. Now Dell has shorten up these display of stages to only 4. 5 of them are in the in production stage right now. It could be in any of those stages. So all I'm saying stop complaining to the sales rep bcoz all they can do is place the order, tell the factory workers and thts all. It is all up to the factory by then. Remember these are not built for mass production n ship out in containers. So just wait for it. It will arrive.

yea, tats what i mean. just worried that something will be missing out or some parts (worse still) will not be properly checked.

Plus this is my 2nd aw machine. And back Dell did not interfere the ordering procedure. I spent 2 weeks staring at the same status. Stage 3 gathering parts for assembly. So consider yerself lucky tht Dell took over n able to speed up the production.

This post has been edited by GreaseMonkey90: Feb 19 2010, 06:48 PM

I haven't order mine yet.maybe next week.Haha!
Got any idea which SA gives the best discount?
How much discount max. can I have if I choose the RM3999 spec thru SA?

greasemonkey, u ordered the m11x as well?

@lawshee, better order fast as possible ^^
gonna celebrate together ma.. hehe
the discount i not sure, i think no more offer. last time i order that time also no offer liaw, but SA give me.
u try call the SA and ask for it. anyway, mine was not an offer also, just that its rm3818 without the targus bag accessories.