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 DiGi Fans Club & Enquiries V7, Always the smarter choice

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darkskies
post Mar 5 2010, 11:19 PM

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Nopes.
Mnp takes around 10-21hrs roughly.
weikeat90
post Mar 5 2010, 11:24 PM

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ok. thx smile.gif
Darkmage12
post Mar 5 2010, 11:25 PM

shhhhhhhhh come i tell you something hehe
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QUOTE(SweetPuff @ Mar 5 2010, 06:41 PM)
Anyone went to the Blackberry Roadshow in Midvalley during the Happy Hour? I heard they're offering the curve 8900...
*
bold 9000 as well during happy hour
simplybored
post Mar 5 2010, 11:52 PM

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T.T no more super sms d. digi damn smart ==
ilovelyn
post Mar 5 2010, 11:56 PM

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QUOTE(simplybored @ Mar 5 2010, 11:52 PM)
T.T no more super sms d. digi damn smart ==
*
u should subscribe it earlier like what i did.. biggrin.gif

QUOTE(darkskies @ Mar 5 2010, 11:19 PM)
Nopes.
Mnp takes around 10-21hrs roughly.
*
MNP just go in the morning to do it..
at night or the next morning should be done already unless got problem..
so better check details correct first before MNP to avoid any problem or delay..
darkskies
post Mar 6 2010, 01:59 PM

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QUOTE(ilovelyn @ Mar 5 2010, 11:56 PM)
u should subscribe it earlier like what i did..  biggrin.gif
MNP just go in the morning to do it..
at night or the next morning should be done already unless got problem..
so better check details correct first before MNP to avoid any problem or delay..
*
The recent efficiency of Digi is going down lately.
Even open supplementaries need 24hrs.
Used to take only 2-3hrs and now 24hrs.
I'm totally clueless y they just change their system so suddenly causing all the unwanted hassle.
simplybored
post Mar 6 2010, 04:26 PM

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QUOTE(ilovelyn @ Mar 5 2010, 11:56 PM)
u should subscribe it earlier like what i did..  biggrin.gif
i did but i changed to super fnf cos fren played with it T.T now regret lols so now dun dare change plan d haha like my super fnf abit aso XD
SweetPuff
post Mar 6 2010, 05:38 PM

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QUOTE(darkskies @ Mar 6 2010, 01:59 PM)
The recent efficiency of Digi is going down lately.
Even open supplementaries need 24hrs.
Used to take only 2-3hrs and now 24hrs.
I'm totally clueless y they just change their system so suddenly causing all the unwanted hassle.
*
I think it's due to us having a lot of issues with fraud so we're extra careful. But I could be wrong. I'll check with the mnp guys and see what's up. Thanks for highlighting.
jolipoli81
post Mar 7 2010, 09:11 AM

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is there anyway to reduce the sms rate to other telco? Am currently using DG50, 10cent/sms is quite high.
darkskies
post Mar 7 2010, 11:18 AM

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QUOTE(SweetPuff @ Mar 6 2010, 05:38 PM)
I think it's due to us having a lot of issues with fraud so we're extra careful. But I could be wrong. I'll check with the mnp guys and see what's up. Thanks for highlighting.
*
Actually it isnt about the mnp. Mnp takes more then a day is tolerable. But now they even make applications for supplementary requires 24hrs is untolerable. It use to be 4hrs top to get supplementary line activated. It could take 2-3days for some cases due to dealers keying the wrong thing.
It requires full 24hrs to show whether thier app is successful. So something went wrong nxt day they had to reenter the details and this take another 24hrs.

Yeap for the fraud case

It actually happen with peeps who sign up with fake ic for phone packages and voice plan. But nothing was done untill it went out of hand and they finally realize that it's time they shud put this fraudster behind bars.They do take pic of this fraudster but funny thing is noone reported him. What they do is juz do emailing throughout other outlets "only".

There are some who intend to open all 7 lines(1 main 6 sup) and went to make calls untill all lines are barred and decides to go MIA.

There are also cases where it's internal employees unbarring lines for customers even they didn't pay for their bills. These even went out of hand till the charges went over twice their credit limit which is absurb.

Their system also had some problem with the billing calculation. Some customers are loyal enough to clear the bill regularly. And they are very particular that their outstanding is 0. But of course for this customers, they even took it that far to clear their unbill amt even it's only 20-30 ringgit.
So let's say Auntie A had outstanding amt of RM50 and Unbill amt of RM30 .Her billing cycle is on the 16th january and she wants to settle it on 15th january. She pays RM80 because she wants it to be zero. This makes her bill to be zero. But nxt day her outstanding was billed an extra RM50 dollar on the 16th due to the commitment fee that was impose on customers even they didnt use it. Of course she didnt notice this. And follow on she juz kept billed with extra amt that she nv notice. Finally one day she decides to go down to digicenter to make a scene. But that happens like after 4-5mths later.

ahucks
post Mar 7 2010, 10:44 PM

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digi no more 1 yrs validity?
ViRaViRa
post Mar 7 2010, 11:35 PM

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Sad to see that DiGi is not answering my questions via facebook & Twitter regarding my Blackberry issues. Looks like they are just like any other Malaysian business minded people - "Once good is sold, I don't know you" kind of mentality. Quite disappointed.
ilovelyn
post Mar 7 2010, 11:52 PM

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QUOTE(ahucks @ Mar 7 2010, 10:44 PM)
digi no more 1 yrs validity?
*
if not mistaken still have..
but need to pay..
or u can port out to other telco prepaid then port in back..
if u port in to digi will get free 1 year validity..
super_evil_alien
post Mar 8 2010, 12:10 AM

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QUOTE(ViRaViRa @ Mar 7 2010, 11:35 PM)
Sad to see that DiGi is not answering my questions via facebook & Twitter regarding my Blackberry issues. Looks like they are just like any other Malaysian business minded people - "Once good is sold, I don't know you" kind of mentality. Quite disappointed.
*
Maybe you should try calling the customer service department if you want fast response.
ViRaViRa
post Mar 8 2010, 12:23 AM

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QUOTE(super_evil_alien @ Mar 8 2010, 12:10 AM)
Maybe you should try calling the customer service department if you want fast response.
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They will not be able to help, because they do not have the feel of blackberry & will not understand what I mean. Only those consultants who are at the roadshow will be able to help as they can test the unit they have with them & give me a solution. That's why I posted at twitter & FB because someone is constantly giving updates on what is going on at MV roadshow (which means they are there & can check the units there & give me a solution)
TSfruitie
post Mar 8 2010, 12:32 AM

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QUOTE(ViRaViRa @ Mar 8 2010, 12:23 AM)
They will not be able to help, because they do not have the feel of blackberry & will not understand what I mean. Only those consultants who are at the roadshow will be able to help as they can test the unit they have with them & give me a solution. That's why I posted at twitter & FB because someone is constantly giving updates on what is going on at MV roadshow (which means they are there & can check the units there & give me a solution)
*
Er. I think you are wrong because those update on Twitter and FB have no relations to those people in roadshows. smile.gif I went to their D'Tour and they have introduced those behind Twitter and FB, they are not related to roadshows.

This post has been edited by fruitie: Mar 8 2010, 12:34 AM
ViRaViRa
post Mar 8 2010, 01:07 AM

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QUOTE(fruitie @ Mar 8 2010, 12:32 AM)
Er. I think you are wrong because those update on Twitter and FB have no relations to those people in roadshows. smile.gif I went to their D'Tour and they have introduced those behind Twitter and FB, they are not related to roadshows.
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Although they were not related, but they were there at the roadshow. Otherwise how can they post the photos of the roadshow, furthermore via facebook mobile? When I asked the question, that's when they posted the photos, which means they could have easily checked & got back to me, no?

Well, I've already checked with few members who owns this phone in LYN & looks like I've got a buggy unit. Will need to go to DiGi centre & ask for a replacement instead.
SweetPuff
post Mar 8 2010, 10:30 AM

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QUOTE(ViRaViRa @ Mar 8 2010, 01:07 AM)
Although they were not related, but they were there at the roadshow. Otherwise how can they post the photos of the roadshow, furthermore via facebook mobile? When I asked the question, that's when they posted the photos, which means they could have easily checked & got back to me, no?

Well, I've already checked with few members who owns this phone in LYN & looks like I've got a buggy unit. Will need to go to DiGi centre & ask for a replacement instead.
*
Hey there. Just PM me the problem you're having and I'll help to sort it out with the guy who handles blackberry. You can leave me your number and we'll get back to you.
ahucks
post Mar 8 2010, 10:51 AM

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QUOTE(ilovelyn @ Mar 7 2010, 11:52 PM)
if not mistaken still have..
but need to pay..
or u can port out to other telco prepaid then port in back..
if u port in to digi will get free 1 year validity..
*
how to subscribe?... last time by *128*4*2#...
ilovelyn
post Mar 8 2010, 11:01 AM

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QUOTE(ahucks @ Mar 8 2010, 10:51 AM)
how to subscribe?... last time by *128*4*2#...
*
not sure..
try call digi customer service at 0162211800..

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